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研究生: 邱昱霏
Chiu, Yu-Fei
論文名稱: 漂綠廣告之漂綠宣告、生態圖片與代言人對廣告效果之影響
The Effects of Greenwashing Claims, Nature Imagery, and Endorsers on Greenwashing Advertisements
指導教授: 林慧斐
Lin, Hui-Fei
口試委員: 林慧斐
Lin, Hui-Fei
吳岱芸
Wu, Dai-Yun
蕭維傑
Xiao, Wei-Jie
口試日期: 2024/12/19
學位類別: 碩士
Master
系所名稱: 大眾傳播研究所
Graduate Institute of Mass Communication
論文出版年: 2025
畢業學年度: 113
語文別: 中文
論文頁數: 151
中文關鍵詞: 漂綠廣告漂綠宣告生態圖片代言人推敲可能性模型廣告效果綠色知覺風險
英文關鍵詞: Greenwashing advertisement, Greenwashing claim, Nature imagery, Endorser, Elaboration likelihood model, Advertisement effect, Green perceived risk
研究方法: 實驗設計法
DOI URL: http://doi.org/10.6345/NTNU202500065
論文種類: 學術論文
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  • 在環境與消費者行為改變的情況下,企業為了迎合消費者對環境議題的關注,會在廣告中說明企業的環保作為。然而,一些企業可能會採取漂綠行為,但實際上並未完全符合其在廣告中所宣稱的環保行為。因此本研究以鮮乳為虛構的廣告產品,用具有誤導性的漂綠宣告作為宣傳語,加上生態意象或簡單純色的背景圖片,並以不同類型的代言人為產品進行宣傳。探討消費者在何者型態的漂綠廣告中,會產生較佳的廣告效果,意即消費者更容易被漂綠廣告誤導,並加入綠色知覺風險作為中介變項。
    本研究採用 2(漂綠宣告:模糊/錯誤)x2(生態圖片:有/無)x2(代言人:專家/名人)三因子組間實驗設計,探討消費者經由三個變項交互作用之下,對消費者產生的廣告效果影響,以及綠色知覺風險在自變項(漂綠宣告、生態圖片、代言人)與依變項(廣告態度、品牌態度、購買意願)之間的中介效果。
    本研究的研究結果顯示,(1)模糊宣告相較於錯誤宣告,有較佳的廣告效果;(2)有生態圖片相較於無生態圖片,有較佳的廣告效果;(3)專家代言人相較於名人代言人,有較佳的廣告效果;(4)模糊的漂綠宣告搭配有生態圖片,相較於搭配無生態圖片,有較佳的廣告態度、購買意願;(5)綠色知覺風險未能顯著中介漂綠宣告、生態圖片、代言人與廣告效果之間的關係。

    In response to changing environmental concerns and shifting consumer behavior. Companies often highlight initiatives environmental friendly in advertisements to align with consumers interested in sustainability. However, some companies may greenwash in advertisements, which is inconsistent with their real ecological practices. Thus this study uses milk as the stimulus, featuring misleading greenwashing claims, ecological or plain backgrounds, and promoting with different endorsers. The aim is to investigate which greenwashing advertisements result in more favorable advertising effects, in other words, which are more likely to mislead consumers, with green perceived risk added as a mediating variable.
    This study adopted a two (greenwashing claim: vague claim vs. false claim) x two (nature imagery: nature imagery vs. non-nature imagery) x two (endorser: expert endorser vs. celebrity endorser) three-factor between-subject experimental design to explore the effect of these three factors on advertising effects. Also, this study examined the mediating effects of green perceived risk on the relationships between relevant independent variables (greenwashing claim, nature imagery, and endorser) and dependent variables (advertising attitude, brand attitude, and purchase intention).
    The study results showed that (1) Compared with false claim, vague claim generated more favorable advertisement effect; (2) Compared with non-nature imagery, nature imagery generated more favorable advertisement effect; (3) Compared with celebrity endorser, expert endorser generated more favorable advertisement effect; (4) Compared with non-nature imagery, nature imagery appeal in vague claim generated more favorable advertising attitude and purchase intention; (5) Green perceived risk did not significantly mediate the relationships between relevant independent variables and dependent variables.

    第壹章 緒論 1 第一節 研究背景 1 第二節 研究動機與目的 4 第三節 研究問題 7 第貳章 文獻探討 8 第一節 漂綠廣告(Greenwashing advertisement) 8 第二節 生態圖片(Nature imagery) 15 第三節 代言人(Endorser) 19 第四節 推敲可能性模型(ELM) 26 第五節 綠色知覺風險(Green perceived risk) 30 第六節 廣告效果(Advertisement effect) 35 第七節 研究假設推導 39 第參章 研究方法 50 第一節 研究架構 50 第二節 實驗設計與自變項操弄 51 第三節 前測 55 第四節 依變項與中介變項測量 62 第五節 主實驗刺激物與實驗程序 66 第肆章 研究結果 70 第一節 樣本結構與敘述統計 70 第二節 信度分析 72 第三節 正式實驗之操弄檢定 73 第四節 研究假設之驗證 76 第五節 研究假設檢定結果 98 第伍章 結論與建議 100 第一節 研究發現與討論 100 第二節 研究貢獻 110 第三節 研究限制與未來研究建議 112 參考文獻 115 附錄一:前測一問卷 131 附錄二:前測二問卷 134 附錄三:前測三問卷 138 附錄四:主實驗問卷 146

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