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研究生: 劉禹彤
LIU,Yu-Tung
論文名稱: 探討產品屬性、廣告訴求與圖像呈現方式之於貼文人氣與廣告說服效果之影響-以Instagram為例
The Effect on Hedonic, Utilitarian Attribute, Advertising Appeal and Vividness on the Advertising of Posts: A Case Study of Instagram
指導教授: 林慧斐
Lin, Hui-Fei
學位類別: 碩士
Master
系所名稱: 大眾傳播研究所
Graduate Institute of Mass Communication
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 131
中文關鍵詞: Instagram廣告貼文產品屬性享樂屬性實用屬性廣告訴求文案生動性推敲可能性模型處理流暢性
英文關鍵詞: Instagram, advertising posts, product attributes, hedonic attributes, utilitarian attributes, advertising appeal, vividness, elaboration likelihood model, processing fluency
DOI URL: http://doi.org/10.6345/NTNU202000452
論文種類: 學術論文
相關次數: 點閱:311下載:118
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  • 有鑑於現代人生活中無可或缺的行動網路和社群媒體之趨勢,本研究選用使用者數量全球高達八億之社群圖像媒體Instagram作為實驗背景,並且採實驗法2 x 2 x 2的多因子設計,自變項為:「同類型之不同屬性產品(享樂型/實用型)」、「Instagram廣告文案(感性訴求/理性訴求)」以及「Instagram呈現圖像(靜態/動態)」,依變項則包括:「貼文人氣」、「廣告態度」和「購買意願」以及處理流暢性對自變項(產品屬性、廣告訴求、圖像呈現)與依變項(貼文人氣、廣告態度、購買意願)之間的中介效果。本研究希望探討透過個體在使用Instagram時的廣告說服效果,並且在瀏覽兩種相異類型的產品廣告時,產品屬性、廣告訴求以及圖像呈現的何種搭配呈現能夠獲得最多的貼文人氣,以及促進更佳之廣告態度和購買意願,期望能得到理論框架的實驗結果以及策略性的洞察觀點,提供建議給未來需要在Instagram實際廣告之品牌商家們。
      研究結果顯示,(1)在Instagram廣告貼文中,比起實用產品,享樂產品會產生更佳的廣告效果;(2)在享樂產品的Instagram廣告貼文之中,採用感性訴求或者動態呈現會對廣告效果有正向影響;(3)在實用產品的Instagram廣告貼文之中,採用理性訴求或者靜態呈現會產生較好的廣告效果;(4)處理流暢性對於產品屬性、廣告訴求以及圖像呈現之間皆無中介效果。

    In view of the global mobile networks and social media in the lives of modern people, this study uses Instagram, a social image media with up to 800 million users, as the experimental background. A 2 (Product type: hedonic vs. utilitarian) x 2 ( Appeal type: emotional appeal vs. rational appeal) x 2 (Image type: static vs. dynamic) between-subject design was conducted to see if the products of the same type with different attributes, Instagram advertising post text and Instagram post vividness could affect the advertising effects(number of likes, advertising attitude and purchase intention) of T-shirt, and tested to see if the processing fluency mediate the relationship between products type and advertising effects, appeal type and advertising effects, and vividness and advertising effects.
      Research results show that (1) in Instagram advertising posts, hedonic products will produce better advertising results than utilitarian products; (2) in Instagram advertising posts of hedonic products, the use of emotional appeal or dynamic presentation will have more positive effects; (3) in Instagram advertising posts of utilitarian products, the use of rational appeal or static presentation will produce better advertising effects; (4) there wasn’t a significant factor mediating the relationship between processing fluency for product attributes, advertising appeal, and vividness with the advertising effect.

    第壹章 緒論 1 第一節 研究背景 1 第二節 研究動機與目的 3 第三節 研究問題 6 第貳章 文獻整理 7 第一節 享樂與實用產品屬性 7 一、感知價值與產品屬性 7 二、享樂屬性定義 8 三、實用屬性定義 9 四、感知價值之應用 10 第二節 廣告訴求 11 一、廣告訴求定義 11 二、感性訴求 12 三、理性訴求 13 第三節 動態、靜態呈現與生動性 14 一、動態與靜態 14 二、生動性於網路媒體的應用 15 第四節 推敲可能性模型 16 一、推敲可能性模型定義 16 二、推敲可能性模型與Instagram廣告應用 18 第五節 Instagram的廣告內容說服效果 19 一、Instagram介紹 19 二、Instagram圖像呈現 21 三、Instagram之品牌廣告效果 22 第六節 社群媒體之廣告效果以及測量 25 一、貼文人氣 25 二、廣告態度 26 三、購買意願 27 四、小結 28 第七節 處理流暢性 29 一、處理流暢性定義 29 二、處理流暢性與產品屬性 30 三、處理流暢性與廣告訴求 31 四、處理流暢性與圖像呈現 31 五、小結:處理流暢性與中介效果 32 第八節 研究假設推導 33 一、產品屬性與Instagram廣告應用效果 33 二、廣告訴求與Instagram廣告應用效果 33 三、圖像呈現與Instagram廣告應用效果 34 四、產品屬性與廣告訴求之交互作用 35 五、產品屬性與圖像呈現之交互作用 36 六、廣告訴求與圖像呈現之交互作用 37 七、產品屬性、廣告訴求與圖像呈現以及Instagram廣告應用效果 38 八、處理流暢性之中介效果 39 第參章 研究方法 41 第一節 研究架構 41 第二節 實驗設計 42 第三節 實驗刺激與前測 44 一、前測一 44 二、前測二 46 三、前測三 50 四、主實驗刺激物之呈現 53 第四節 實驗程序 56 第五節 變數衡量 57 一、自變項的定義與操弄 57 二、依變項測量 58 三、中介變項測量 59 第肆章 研究結果 60 第一節 樣本結構與敘述統計 60 第二節 信度分析 62 第三節 正式實驗之操弄檢定 63 第四節 研究假設之驗證 65 一、產品屬性對廣告效果之影響 67 二、廣告訴求對廣告效果之影響 67 三、圖像呈現對廣告效果之影響 69 四、產品屬性與廣告訴求對廣告效果之影響 70 五、產品屬性與圖像呈現對廣告效果之影響 72 六、廣告訴求與圖像呈現對廣告效果之影響 75 七、產品屬性、廣告訴求與圖像呈現對廣告效果之影響 77 八、中介效果 77 第五節 研究假設檢定結果 93 第伍章 研究結論與建議 95 第一節 研究發現與討論 95 一、享樂屬性產品對於Instagram廣告效果有顯著較佳的影響 95 二、產品屬性與廣告訴求對於Instagram廣告效果有顯著交互作用影響 96 三、產品屬性與圖像呈現對於Instagram廣告效果有顯著交互作用影響 97 四、廣告訴求與圖像呈現對於Instagram廣告效果有顯著交互作用影響 98 五、產品屬性、廣告訴求以及圖像呈現對於Instagram廣告效果未有顯著交互作用影響 100 六、處理流暢性對於Instagram廣告中產品屬性、廣告訴求以及圖像呈現不具有中介效果 100 第二節 研究貢獻 102 一、學術貢獻 102 二、實務貢獻 102 第三節 研究限制 104 一、實驗情境之限制 104 二、廣告貼文呈現之限制 104 三、廣告使用產品之限制 104 四、變項操弄方法之限制 105 五、變項考量之限制 105 參考文獻 106 附錄一:前測一問卷 118 附錄二:前測二問卷 121 附錄三:前測三問卷 124 附錄四:主實驗問卷 126

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