本研究之目的在探討高科技產業的知識管理。除了經由文獻分析探討國內外學者對於知識管理提出的看法以及國外企業的實施情況之外，亦選取個案公司做深入訪談，瞭解其實施知識管理的情況與遭遇的問題，最後針對個案公司以及國內欲進行知識管理的企業提出具體建議。
本研究獲致下列結論：
一、 組織知識基礎論的探討
依據文獻探討得知，知識大致可分為外顯性的知識和內隱性的知識，唯有結合外顯知識和內隱知識，才能真正建構出完整的組織知識系統和基礎。
二、 高科技產業的知識管理
本研究發現，國內企業在知識管理系統的運作層次與目的方面與國外企業仍存在些許差異。例如：國內資料庫系統或企業網路的用途大多侷限於訊息傳遞或溝通，而國外的資料庫系統不僅具有文件化和數位化的基礎功能之外，也扮演知識系統分析的功能。
三、高科技產業進行知識管理所遭遇的困難與問題
包括經驗傳承的困難與建立知識庫時有許多不確定性的因素。因此本研究建議可分階段實施及局部性實施，分階段實施是先建立好各子系統間連結標準與技術標準，再依企業現況逐步進行各子系統的建立；局部性實施則是建立訊息中心統整各部門間的整合與運作。

The main purpose for this study is to probe into the knowledge management in high-tech industry. It discusses not only the opinions of domestic and overseas scholars and some situations about overseas businesses by record, but also chooses some special companies to do deeper visit to know real situations and problems when knowledge management is carried out. Finally, we give some substantial and specific suggestions to those companies that have problems and the one which wants to carry out knowledge management.
The conclusion is as following:
1. Discussion on Knowledge-based Theory
From records we know that knowledge is divided into two categories - explicit and tacit knowledge. Only when combining the two can we build a complete knowledge system and basis.
2. The Knowledge Management of High-tech Industry
We find that the purposes and ways we practice knowledge management in domestic businesses are different to those overseas. For example, the purpose of domestic database systems and intranet is merely to transmit messages or to communicate. But overseas database systems not only have the functions of documentization and digitalization, but also can analyze knowledge system.
3. The Problem of Carrying Out Knowledge Management in High-Technology Business
There are many uncertain factors when a company establishes knowledge base or delivers experiences. Therefore, in this study, we suggest to carry out by dividing into several stages or implementing in parts. Dividing into several stages is to set up the connective and technical standards among branch systems and then establish each subsystem according to the situation in the business; to carry out in parts means to build a message center to consolidate and integrate all departments.

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