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研究生: 莊璧卉
Chuang, Pi-Hui
論文名稱: 領導者的完美主義對部屬工作績效的影響-情緒耗竭之中介效果與轉換型領導之調節效果
The effect of leader perfectionism on the subordinates’ job performance-Emotional exhaustion as a mediator and transformational leadership as a moderator
指導教授: 陳怡靜
Chen, Yi-Ching
口試委員: 陳建丞
Chen, Chien-Cheng
黃櫻美
Huang, Yei-Mei
陳怡靜
Chen, Yi-Ching
口試日期: 2023/02/13
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系人力資源發展碩士在職專班
Department of Technology Application and Human Resource Development_Continuing Education Master's Program of Human Resource Development
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 65
中文關鍵詞: 完美主義工作績效情緒耗竭轉換型領導
英文關鍵詞: Perfectionism, Job Performance, Emotional Exhausion, Transformational Leadership
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202300273
論文種類: 學術論文
相關次數: 點閱:152下載:48
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  • 本研究之目的在探討擁有完美主義人格特質的領導者對部屬工作績效表現的影響,以及欲了解部屬情緒耗竭在領導者完美主義和部屬工作績效兩者間的中介效果與轉換型領導在領導者完美主義和部屬情緒耗竭之間調節的效果。
    本研究採用問卷量化的方式進行調查,並以便利取樣來選取受測對象,發放問卷則採主管與部屬的一對一配對方式,2人一組共300份問卷,主管與員工之有效問卷各115份,有效回收率為76.67%,之後使用SPSS統計軟體對總體回收之問卷資料做進一步的整理與分析,分析結果顯示(1)領導者的高標準完美主義對部屬工作績效具有正向影響。(2)部屬情緒耗竭在領導者的高標準完美主義與部屬工作績效間具有部分中介之效果。(3)轉換型領導對領導者的完美主義與部屬的情緒耗竭則不具有調節效果。最後依據研究結果提出相對應的結論和建議,以期能提供學術及實務界一個有價值的參考研究。

    The current study aims to explore the effects leader perfectionism (LP) has on subordinate work performance (SWP), the mediation effects of subordinate emotional exhaustion (SEE) between LP and SWP, and the moderation effects of transformational leadership (TL) between LP and SEE.
    In this study, questionnaire quantification was used to conduct surveys, and convenience sampling was used to select subjects. The survey questionnaires were distributed in pairs: one supervisors to one subordinates. There were 300 questionnaires given to groups of 2 people. The valid questionnaires for supervisors and employees were different. 115 questionnaires were collected, with an effective recovery rate of 76.67%. Afterwards, SPSS statistical software was used to further collate and analyze the overall recovered questionnaire data. The analysis results showed that (1) the high-standard LP positively affects SWP. (2)SEE partially mediates the high-standard LP-SWP relationship. (3)TL fails to moderate the LP-SWP has relationship. According to the research results, corresponding conclusions and suggestions are put forth, in order to provide a valuable reference research for academic and practical circles.

    第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 4 第二章 文獻探討 5 第一節 完美主義 5 第二節 情緒耗竭 10 第三節 轉換型領導 12 第四節 各變相間相關研究 14 第三章 研究設計與實施 18 第一節 研究架構與假設 18 第二節 研究對象 19 第三節 研究工具 23 第四節 資料分析方法 31 第四章 資料分析結果 32 第一節 相關分析 32 第二節 假設驗證 35 第五章 結論與建議 40 第一節 研究討論 40 第二節 實務管理意涵 43 第三節 研究限制與未來研究建議 43 參考文獻 45 一、中文部份 45 二、外文部份 46 附 錄 57 附錄一 主管問卷 57 附錄二 員工問卷 61

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