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研究生: 古娜迪
Mutiasani, Nadia
論文名稱: Empowering Leadership, In-Role and Organizational Citizenship Behavior of Generation Z in Indonesia: Future Work Self-Salience as A Mediator
Empowering Leadership, In-Role and Organizational Citizenship Behavior of Generation Z in Indonesia: Future Work Self-Salience as A Mediator
指導教授: 盧承杰
Lu, Cheng-Chieh
口試委員: 盧承杰
Lu, Cheng-Chieh
賴志樫
Lai, Chih-Chien
李栢浡
Lee, Pai-Po
口試日期: 2024/06/03
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 104
英文關鍵詞: empowering leadership, future work self-salience, in-role behavior, organizational citizenship behavior, Gen Z
研究方法: Quantitative AnalysisStructural Equation Modeling
DOI URL: http://doi.org/10.6345/NTNU202400838
論文種類: 學術論文
相關次數: 點閱:86下載:0
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  • The future pipeline of workers, Generation Z (born in 1997 – 2012), is starting to emerge in the working industry, and leaders should pay close attention to them. Indonesian Gen Z constitutes the largest demographic group, occupying 27.94% of the total population. However, during the post-pandemic, Gen Z’s working behavior shifted to less commitment to the organization and lower performance. Several reasons are causing this phenomenon, such as an organization’s failure to forge genuine connections with its employees, lack of chances to learn and grow, and feelings of care. Therefore, this study focused on analyzing the relationship between empowering leadership, In-role behavior (IRB), organizational citizenship behavior-organization (OCBO), organizational citizenship behavior-individual (OCBI), and future work self-salience (FWSS) was proposed as the mediator between such relationship. Utilizing the online questionnaire distributed through purposive and snowball sampling, this study obtained 264 valid respondents from Indonesian Gen Z workers. The data were analyzed using IBM SPSS AMOS 26.0 software. The research findings confirmed that empowering leadership exhibits a significant positive influence on OCBO, OCBI, and FWSS but not on IRB. Also, a novel finding is that FWSS can influence IRB and OCBI significantly but not OCBO. Lastly, FWSS did not have any mediating effects between variables.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES VII LIST OF FIGURES IX CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problem 4 Purposes of the Study 5 Questions of the Study 6 Significance of the Study 7 Delimitations 7 Definition of Key Terms 8 CHAPTER II LITERATURE REVIEW 11 Generation Z 11 Empowering Leadership 12 Future Work Self-Salience 14 In-Role Behavior 15 Organizational Citizenship Behavior 17 The Relationship between Variables 19 CHAPTER III RESEARCH METHODOLOGY 25 Research Framework 25 Research Procedure 26 Research Sample 29 Data Collection 30 Measurement 30 Pilot Study 38 Data Analysis 39 CHAPTER IV RESULTS AND DISCUSSIONS 43 Descriptive Statistics 43 Correlation Analysis 45 Measurement Model Testing 46 Structural Equation Model and Hypothesis Testing 48 Discussions 51 CHAPTER V CONCLUSION AND RECOMMENDATIONS 57 Conclusion 57 Implications 57 Limitations and Future Research Recommendations 59 REFERENCES 61 APPENDIX A: STANDARDIZED REGRESSION WEIGHTS 1ST ITERATION 83 APPENDIX B: STANDARDIZED REGRESSION WEIGHTS 2ND ITERATION 85 APPENDIX C: QUESTIONNAIRE (ENGLISH VERSION) 87 APPENDIX D: QUESTIONNAIRE (INDONESIAN VERSION) 95 APPENDIX E: ONLINE QUESTIONNAIRE 103

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