研究生: |
暢達 Chang, Tai |
---|---|
論文名稱: |
台灣市場環保水壺消費者購買使用行為之研究 A Study on Consumer Purchasing and Usage Behavior of Eco-Friendly Water Bottles in the Taiwan Market |
指導教授: |
洪聰敏
Hung, Tsung-Min |
口試委員: |
洪聰敏
Hung, Tsung-Min 張育愷 Chang, Yu-Kai 洪巧菱 Hung, Chiao-Ling |
口試日期: | 2024/07/23 |
學位類別: |
碩士 Master |
系所名稱: |
樂活產業高階經理人企業管理碩士在職專班 Executive Master of Business Administration Program in Lifestyles of Health and Sustainability |
論文出版年: | 2024 |
畢業學年度: | 113 |
語文別: | 中文 |
論文頁數: | 150 |
中文關鍵詞: | 水壺 、餐飲用具 、消費者 、購買使用行為 、口碑 、自有品牌 |
英文關鍵詞: | water bottles, dining utensils, consumers, purchasing behavior, word-of-mouth, private label |
研究方法: | 調查研究 、 個案研究法 |
DOI URL: | http://doi.org/10.6345/NTNU202401916 |
論文種類: | 學術論文 |
相關次數: | 點閱:181 下載:3 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
HT公司在過去的二十年中,主要集中在歐美市場,憑藉高品質的產品和卓越的服務,贏得了廣泛的讚譽和忠實的客戶。 然而,隨著市場的飽和和全球化的趨勢,我們開始把目光投向了亞洲市場,特別是台灣市場。為了更了解台灣市場的獨特性,並為HT公司在台灣市場的策略決策提供科學依據,我們決定進行這項關於台灣市場環保水壺與消費者購買行為的研究。為了更好地服務台灣消費者,滿足他們的需求,HT公司希望透過這項研究,了解台灣市場消費者的購買行為。我們希望透過系統性的資料分析,找出影響產品熱賣或滯銷的真正原因,了解台灣消費者的真實需求和偏好。調整我們的產品設計和行銷策略,真正實現產品的在地化,贏得台灣消費者的信賴和喜愛。透過本研究,我們將從以下幾個方向進行重點探討:一、男女性別與環保水壺使用動機與體驗之關係;二、不同年齡與環保水壺使用動機與體驗之關係;三、不同教育與環保水壺使用動機與體驗之關係;四、不同職業與環保水壺使用動機與體驗之關係;五、收入與環保水壺使用動機與體驗之關係。我們希望揭示台灣消費者在購買環保水壺時的決策過程與影響因素。研究採用問卷調查和數據分析結合的方法,收集了消費者回饋和市場數據。研究發現,台灣消費者在購買環保水壺時,更重視產品的實用性、外觀設計和價格,且傾向於選擇性價比高的產品。這與我們過去的歐美消費者對品牌忠誠度和高端品質的追求形成鮮明對比。這項研究不僅是為了提升HT公司在台灣市場的銷售業績,更希望能理解和服務台灣消費者,為他們帶來更優質的產品和更滿意的消費體驗。HT公司願意用心傾聽每位消費者的聲音,用行動回應他們的期望,期待在未來的日子裡,與台灣消費者共同成長,共創美好生活。
Over the past two decades, HT Company has primarily focused on the European and American markets, earning widespread acclaim and a loyal customer base through high-quality products and exceptional service. However, with market saturation and global trends, we have turned our attention to the Asian market, particularly the Taiwan market. To better understand the unique characteristics of the Taiwan market and provide a scientific basis for HT Company's strategic decisions in this market, we have undertaken this research on eco-friendly water bottles and consumer purchasing behavior in Taiwan.To better serve Taiwanese consumers and meet their needs, HT Company aims to understand consumer purchasing behavior in the Taiwan market through this research. We hope to identify the real reasons behind product success or failure through systematic data analysis, understand the true needs and preferences of Taiwanese consumers, and adjust our product design and marketing strategies accordingly to achieve product localization and win the trust and affection of Taiwanese consumers.This research will focus on the following areas:
1.The relationship between gender and the motivation and experience of using eco-friendly water bottles.
2.The relationship between different age groups and the motivation and experience of using eco-friendly water bottles.
3.The relationship between different education levels and the motivation and experience of using eco-friendly water bottles.
4.The relationship between different occupations and the motivation and experience of using eco-friendly water bottles.
5.The relationship between income and the motivation and experience of using eco-friendly water bottles.
We aim to reveal the decision-making process and influencing factors of Taiwanese consumers when purchasing eco-friendly water bottles. The research combines questionnaire surveys and data analysis to collect consumer feedback and market data. The study found that Taiwanese consumers value practicality, design, and price when purchasing eco-friendly water bottles and tend to choose cost-effective products. This contrasts sharply with our past European and American consumers' pursuit of brand loyalty and high-end quality.This research is not only intended to improve HT Company's sales performance in the Taiwan market but also to understand and serve Taiwanese consumers, providing them with better products and a more satisfying consumer experience. HT Company is willing to listen to every consumer's voice and respond to their expectations with action, looking forward to growing together with Taiwanese consumers and creating a better life.
Aaker, J. L. (1999). "The Malleable Self: The Role of Self-Expression in Persuasion." Journal of Marketing Research, 36(1), 45-57.
Batra, R., & Ahtola, O. T. (1991). "Measuring the hedonic and utilitarian sources of consumer attitudes." Marketing Letters, 2(2), 159-170.
Bloch, P. H., Sherrell, D. L., & Ridgway, N. M. (1986). "Consumer search: An extended framework." Journal of Consumer Research, 13(1), 119-126.
Brown, T., & Davis, L. (2020). Elderly preferences in sustainable product features.
Brown, T., & Davis, L. (2020). Income disparity and consumer purchasing power. Journal of Economic Behavior & Organization, 78(4), 312-325.
Burns, D. J., & Brady, J. T. (2015). "The effects of student status on brand loyalty and purchasing behavior." Journal of Retailing and Consumer Services, 24, 58-65.
Chang, H., & Chu, M. (2019). "Income Level and Willingness to Pay for High-Quality Green Products: An Empirical Study." Journal of Consumer Behavior.
Chang, H., & Lee, S. (2020). Technology adoption and consumer behavior. Journal of Economic Behavior & Organization, 82(3), 289-302.
Chen, H., & Liu, S. (2020). Impact of Income Levels on Consumer Usage Contexts of Eco-friendly Water Bottles: A Comparative Study. Journal of Consumer Behavior, 29(4), 567-583.
Chen, L., & Chao, R. (2020). "Income and Quality Perception: How Income Levels Affect Consumer Preferences for High-Quality Products." International Journal of Market Research.
Chen, L., & Wang, Y. (2021). Age Differences in Information Sources for Chen, T. Y., & Lin, L. H. (2016). "Consumer Preferences for Eco-Friendly Water Bottles: The Role of Safety Features." Journal of Environmental Psychology, 45, 185-196
Chéron, E., & Kohlbacher, F. (2018). "Older Consumers' Reactions to Innovativeness: Do Functional Needs Trump Psychological Barriers?" Journal of International Consumer Marketing, 30(1), 44-55.
Chinomona, E., & Sandada, M. (2012). Factors influencing green product purchase behaviour: A study among Zimbabwean consumers. African Journal of Business Management, 6(26), 7916-7924.
Chinomona, R., & Sandada, M. (2012). "Consumer awareness, perceived quality and brand loyalty of South African wines in the retail market.
Clemens, A. C., & Parker, C. J. (2017). "Young consumers' perspectives on Danthu, N., & Gilliland, D. I. (1996). "The Infomercial Shopper: Characteristics, Attitudes, and Behavior." Journal of Direct Marketing, 10(2), 36-45.
Ellen, P. S., Wiener, J. L., & Cobb-Walgren, C. (1991). The role of perceived consumer effectiveness in motivating environmentally conscious behaviors. Journal of Public Policy & Marketing, 10(2), 102-117
Fischer, E., & Arnold, S. J. (1994). "Sex, Gender Identity, Gender Role Attitudes, and Consumer Behavior.". Psychology & Marketing, 11(2), 163-182.
Gleim, M. R., & Cronin, J. J. (2013). "Against the green: A multi-method examination of the barriers to green consumption." Journal of Retailing, 89(1), 44-61.
Gleim, M. R., Smith, J. S., Andrews, D., & Cronin Jr, J. J. (2013). Against the Green: A Multi-method Examination of the Barriers to Green Consumption. Journal of Retailing, 89(1), 44-61
Green, H., & Miller, S. (2020). Age-related differences in beverage choices and the impact on the use of reusable containers. Journal of Health Behavior, 54(2), 78- 87.
Hartmann, P., & Apaolaza-Ibáñez, V. (2012). "Consumer attitude and purchase intention toward green energy brands: The roles of psychological benefits and environmental concern." Journal of Business Research, 65(9), 1254-1263.
Haws, K. L., Winterich, K. P., & Naylor, R. W. (2014). "Seeing the World Through GREEN-Tinted Glasses: Green Consumption Values and Responses to Environmentally Friendly Products." Journal of Consumer Psychology, 24(3), 336-354.
Homburg, C., Koschate, N., & Hoyer, W. D. (2005). "Do satisfied customers really pay more? A study of the relationship between customer satisfaction and willingness to pay.". Journal of Marketing, 69(2), 84-96.
Hoyer, W. D., & Brown, S. P. (1990). Effects of brand awareness on choice for a common, repeat-purchase product. Journal of Consumer Research, 17(2), 141- 148.
Huffman, A. H., & Grossman, P. J. (2011). "Eco-labels and eco-certification: What can they tell us about the global economy?." Annual Review of Resource Economics, 3, 421-438.
Johnson, P. (2019). Environmental behaviors and product choices among young dults. Journal of Consumer Research, 45(2), 123-135.
Jones, M. (2018). Hygiene practices and health awareness in older adults. Geriatric Nursing, 39(1), 22-29.
Jones, M., Smith, J., & Brown, K. (2018). Consumer preferences and income levels. Journal of Consumer Research, 45(2), 201-215.
Jones, M., Smith, J., & Brown, K. (2019). Consumer behaviors in product returns. Journal of Consumer Research, 46(3), 321-335.
Kaplan, A. M., & Haenlein, M. (2010). "Users of the world, unite! The challenges and opportunities of Social Media". Business Horizons, 53(1), 59-68.
Kaufman, J. C., & Sternberg, R. J. (2010). Gender Differences in Environmentally Responsible Consumer Behavior. Environmental Management, 45(4), 797-809.
Keller, K. L. (1993). "Conceptualizing, Measuring, and Managing Customer-Based Brand Equity." Journal of Marketing, 57(1), 1-22.
Keller, K. L. (2008). Strategic Brand Management: Building, Measuring, and Managing Brand Equity (3rd ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
Kim, H. J., & Chung, J. E. (2015). "The Influence of Brand Awareness and Perceived Quality on Consumer Purchase Intention in the Eco-Friendly Products Market." Journal of Business Research, 68(5), 1126-1133.
Koo, H. C., Lee, S. Y., & Lee, J. S. (2016). Study on the design preference for portable water bottles according to age group. Journal of the Korean Society of Design Culture, 22(1), 217-226.
Larranaga, A., & Valor, C. (2022). Consumers' categorization of eco-friendly consumer goods: An integrative review and research agenda. Sustainable Production and Consumption, 34, 518-527.
Lee, C., & Chen, S. (2018). Consumer Preferences for Eco-Friendly Products: A Socioeconomic Perspective. International Journal of Consumer Studies, 42(4), 456-465.
Lee, J., & Kim, Y. (2019). Consumer Preferences and Purchase Intentions for Eco- friendly Products: A Study of Occupational Differences. Sustainability, 11(19), 5272.
Lee, S., & Kim, H. (2022). Maintenance behaviors in middle-aged consumers. Journal of Consumer Culture, 21(1), 78-91.
Lee, Y. K. (2009). Consumers' preferences for eco-friendly products: A 6、emographic analysis of consumers' willingness to pay for green electricity. Journal of Consumer Marketing, 26(2), 87-96.
Lee, Y., & Shin, H. (2018). The Influence of Aesthetic Design on Consumer Purchase Intention of Eco-friendly Plastic Water Bottles. International Journal of Consumer Studies, 42(5), 541-551.
Lin, Y. C., & Chang, C. A. (2012). "Double standard:The role of environmental consciousness in green product usage." Journal of Marketing, 76(5), 125-134.
Luchs, M. G., & Mooradian, T. A. (2012). "Sex, Personality, and Sustainable Consumer Behaviour: Elucidating the Gender Effect." Journal of Consumer Policy Macdonald, E. K., & Sharp, B. M. (2000). "Brand Awareness Effects on Consumer Decision Making for a Common, Repeat Purchase Product:A Replication." Journal of Business Research, 48(1), 5-15.
Martineau, P. (1958). "Social classes and spending behavior.". Journal of Marketing, 23(2), 121-130.
Morrison, D. E., & Glavas, A. (2014). Consumer preferences for sustainable products: The role of practical utility and perceived effectiveness. Journal of Cleaner Production, 78, 284-291.
Mugge, R., Schoormans, J. P. L., & Schifferstein, H. N. J. (2005). How well do product designers know their consumers? A study of product designers' and consumers' representations of product semantics. International Journal of Design, 1(1), 27- 39.
Oliver, R. L. (1999). Whence Consumer Loyalty?. Journal of Marketing, 63, 33-44.
Oskamp, S., & Schultz, P. W. (1994). Age differences in environmental attitudes and ecological behavior: A field study of curbside recycling. Environment and Behavior, 26(1), 9-25.
Park, H., et al. (2005). The Impact of Product Convenience on Consumer Purchase Decisions: A Qualitative Study. Journal of Marketing Research, 48(5), 807-818.
Peattie, K. (2010). "Green consumption: behavior and norms." Annual Review of Environment and Resources, 35, 195-228
Peattie, K. (2010). "Green consumption: behavior and norms." Annual Review of Environment and Resources, 35, 195-228
Purchasing Eco-friendly Water Bottles: A Social Media Perspective. Journal of Consumer Behavior, 55(4), 365-380.
Roberts, J. A. (1996). Green consumers in the 1990s: Profile and implications for advertising. Journal of Business Research, 36(3), 217-231.
Rokka, J., & Uusitalo, L. (2008). Preference for green packaging in consumer product choices – Do consumers care? International Journal of Consumer Studies, 32(5), 516-525.
Schlegelmilch, B. B., Bohlen, G. M., & Diamantopoulos, A. (1996). The link between green purchasing decisions and measures of environmental consciousness. European Journal of Marketing, 30(5), 35-55.
SLee, J., & Kim, Y. (2019). Consumer Preferences and Purchase Intentions for Eco-friendly Products: A Study of Occupational Differences
Smith, A., & Johnson, B. (2020). Consumer Behavior in Purchasing Eco-friendly Products: The Role of Income Level. Journal of Consumer Research, 47(3), 567- 583
Smith, J., & Brown, K. (2017). The Impact of Advertising on Consumer Behavior: A Meta-Analysis of Studies. Journal of Advertising Research, 47(3), 256-271.
Smith, J., & Johnson, L. (2018). Consumer Perception of Quality Certifications in Environmental Products. Journal of Consumer Research, 45(2), 345-367.
Smith, J., & Johnson, M. (2020).” Gender Differences in Consumer Preferences for Sustainable Products
Smith, J., Green, R., & Brown, K. (2021). Health concerns and material safety in middle-aged consumers. Environmental Health Perspectives, 129(4), 445-457.
Solomon, M. R., & Bamossy, G. J. (2003). "The Influence of Product Safety on Consumer Purchasing Decisions:An Empirical Study." Journal of Consumer Affairs, 37(1), 105-126.
Steg, L., & Vlek, C. (2009). Age Differences in Environmental Attitudes and Behaviors. Journal of Environmental Psychology, 29(1), 23-31
Stern, P. C. (2000). Toward a coherent theory of environmentally significant behavior. Journal of Social Issues, 56(3), 407-424.
sustainable consumption in the outdoor leisure sector". Journal of Consumer Marketing, 34(6), 455-465.
Tindall, D. B., Davies, S., & Mauboulès, C. (2003). "Activism and conservation behavior in an environmental movement: The contradictory effects of gender". Society & Natural Resources, 16(10), 909-932.
Truelove, H. B., Carrico, A. R., Weber, E. U., Raimi, K. T., & Vandenbergh, M. P. (2014). Positive and negative spillover of pro-environmental behavior: An integrative review and theoretical framework. Global Environmental Change, 29, 127-138.
Urde, M. (2003). "Core value-based corporate brand building." European Journal of Marketing, 37(7/8), 1017-1040.
Wang, X., & Li, Y. (2019). The Impact of Education on Consumers' Knowledge and Preference for Eco-Friendly Products. Journal of Cleaner Production, 231, 1200- 1210.
Williams, A., & Moore, C. (2021). Modern cleaning methods among different age groups. Household Technology Review, 34(2), 105-119.
Williams, K., & Smith, R. (2019). Age differences in sustainable consumption behavior. Journal of Environmental Psychology, 62, 1-12.
Wong, V., & Thong, C. (2019). Influence of Advertising on the Purchase of Eco-friendly Water Bottles: A Comparative Study Based on Monthly Income. Journal of Environmental Psychology, 63, 22-31.
Young, W., Hwang, K., McDonald, S., & Oates, C. J. (2010). "Sustainable consumption: Green consumer behaviour when purchasing products". Sustainable Development, 18(1), 20-31.
Zelezny, L. C., & Aldrich, C. (2000). Elaborating on Gender Differences in Environmentalism. Journal of Social Issues, 56(3), 443-457.
Zelezny, L. C., Chua, P.-P., & Aldrich, C (2000). "Elaborating on gender differences in environmentalism.". Journal of Social Issues, 56(3), 443-457.
Zhang, L., & Wang, H. (2021). The Influence of Income on Consumer Information Search Behavior in Online Shopping Platforms. Journal of Retailing and Consumer Services, 60, 102-110.
Zhang, Y., & Chen, L. (2020). Consumer Behavior and Shopping Preferences in Eco- Friendly Products: A Comparative Study among Different Occupational Groups. Journal of Consumer Marketing, 37(3), 315-329.