中文摘要
今日企業面對著全球化競爭趨勢以及科技進步造成產品生命週期縮短的市場環境，企業經營必須不斷的改善及創新，除了企業內員工的個人學習及團隊學習之外，更須提升組織學習的能力，使企業能在快速變動的環境下保有競爭力，組織學習的特質是因應環境快速變遷，而組織學習提供了因應環境快速變遷的方法，這也是近年來組織學習理論受到重視的原因。
在眾多組織學習理論的發展中，Argyris和Schon是組織學習理論的重要奠基者，並提供一較其他學者更完整的組織學習理論系統，故其認為組織學習是一種探究與矯正之過程。本研究旨在提出高科技產業組織學習模式建構過程中所需之步驟及其內涵，並試圖為高科技產業建構一個組織學習模式，以提供高科技產業在推動組織學習時之參考依據。為達成本研究目的與待答問題，採用文獻探討、個案研究與深度訪談等研究方法進行研究，其中針對Argyris 和 Schon的組織學習理論概念與模式之精神進行文獻探討，以建構本研究組織學習模式，並透過個案研究針對個案公司之資深經理人進行深度訪談，蒐集該個案公司的組織學習現況，以瞭解個案公司在進行組織學習活動時所遭遇的困難及有利因素，並藉以分析後驗證本研究組織學習模式在高科技產業之適用性。因此所得到的結論分述如下：
一、組織學習之五大途徑與其所運用之分析技巧
二、Argyris和Schn之組織學習理論著重於「觀念」的反省或轉變
三、宏碁的組織學習十分著重雙回圈學習與再學習之精神
四、阻礙與促進宏碁組織學習之因素

A Study of Model-Constructing for Organizational Learning in High-Technology Industry
By
Kung Hsiang-Lan
Abstract
Today the enterprises have faced the trends of global competitive, and technology progressive made the products life-cycle to reduce in marketing environment. The enterprises have to continue to improve and innovation. Beside the individual learning and team learning in enterprises, they have to promote the ability of organizational learning and enable the enterprises to maintain the competitive force in the speed change environment. The characteristics that the organizational learning is confront the speed change and it provided the method to confront the speed change. The cause of the organizational learning theory is emphasized .
Argyris and Schon were the important inventor in organizational learning theory and they provided a more complete and particular learning systems and concepts in this field. They thought that the organizational learning was the process of an inquiry and correct. The main intention of research is try to provide an organizational learning model and provide a referee to the enterprises promote the organizational learning action in High-Technology. The research adopted literature review, case study and depth visitation etc. research methods proceed to collect, analysis and interpret the data for conjugation the research intentions and questions.
The research aimed Argyris and Schon’s organizational learning concept and model by literature review and constructed an organizational model. That the research used the depth visitation with the managers in the case company through case study to collect their situation and process of organizational learning and realized the inhibit and promote factors that the enterprises promote the organizational learning action. The research probate the fitness of organizational learning model in High-Technology Industry. Therefore, the research got the conclusions as follows:
1. The five process and analysis techniques of organizational learning
2. Argyris and Schon’s organizational learning theory emphasize the introspect and transformation of “concepts”
3. Acer’s organizational learning experience emphasize spirit of double-loop learning and detero-learning
4. The factors of inhibit and promote Acer’s organizational learning.

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