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研究生: 胡淳雅
Hu, Chun-Ya
論文名稱: The Effects of Training and Development and Supervisor Support on Employee Performance in Taiwan: Work Engagement as a Moderator
The Effects of Training and Development and Supervisor Support on Employee Performance in Taiwan: Work Engagement as a Moderator
指導教授: 賴志樫
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 57
DOI URL: http://doi.org/10.6345/NTNU202000713
論文種類: 學術論文
相關次數: 點閱:82下載:0
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  • Nowadays, human resources development activities are the best tools for training human capital today. The ultimate goal of training and development is to improve the performance of employees' work, and the support of supervisors has an impact on employee performance, so that employees can generate high levels of work engagement through training and development and supervisor support to improve employee performance. There are four variables in this study, the purpose of which is to study the links between the employee of the company’s training and development, supervisor support, employee performance and work engagement. There were 245 valid questionnaires collected at the end, and the results revealed the independent variables, training and development and supervisor support are significantly and positively related with employee performance, but the work engagement, there is no moderator effect between the relationships of the variables. The subjects of the sample survey are mainly participants who with work experience. The study used SPSS version software to analyse data collected from the survey. This result shows when Taiwanese companies make appropriate plans for employee training and with the support of supervisors, will enhance employees' work engagement, improve employee performance, and help promote the organization’s development.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Study 3 Purposes of the Study 3 Questions of the Study 4 Significance of the Study 4 Delimitations 5 Definition of Key Terms 5 CHAPTER II LITERATURE REVIEW 7 Training and Development 7 Supervisor Support 8 Employee Performance 10 Work Engagement 11 Relationships among the Variables 12 CHAPTER III METHODOLOGY 15 Research Procedure 15 Research Framework 17 Research Samples and Data Collection 17 Measurement 18 Data Analysis 20 Pilot Test 21 CHAPTER IV FINDINGS AND DISCUSSIONS 23 Reliability and Validity Tests of Total Samples 23 Descriptive Statistics Analysis 24 The Relationships among These Variables 26 Summary and Discussions 30 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 33 Conclusions 33 Research Limitations 34 Implications of the Study 34 Suggestions for Future Studies 36 REFERENCES 39 APPENDIX A: QUESTIONNAIRE (CHINESE VERSION) 45 APPENDIX B: QUESTIONNAIRE (ENGLISH VERSION) 51

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