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研究生: 尤衲思
Jonas Reiner
論文名稱: 以共有模式發展技術分享平台之研究:以SKILLITY公司為例
SKILLITY - Development of a skill-sharing platform with cooperative ownership model
指導教授: 印永翔
Ying, Yung-Hsiang
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2018
畢業學年度: 106
語文別: 英文
論文頁數: 122
中文關鍵詞: PlatformStart-upCooperative OwnershipFreelancing MarketBlockchainCryptocurrencyCustomer Segmentation
英文關鍵詞: Platform, Start-up, Cooperative Ownership, Freelancing Market, Blockchain, Cryptocurrency, Customer Segmentation
DOI URL: http://doi.org/10.6345/THE.NTNU.GIM.020.2018.F08
論文種類: 學術論文
相關次數: 點閱:85下載:30
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  • The idea of social justice, brought up by Karl Marx, is as relevant as never before. Issues and problems in the digital space, freelance market and modern society demonstrate it. Nevertheless, this paper proposes a revolutionary business model of a cooperative platform, that aims to solve these issues by fully integrating the users and providing safety and social security for the freelancing market. For this purpose, it applies break-through technologies such as Blockchain and the digital platform model in combination with the well-tried theoretical concept of worker and consumer cooperatives and targets the local freelance market by match-making supply and demand of services. Our research shows, that potential target customers and a vast majority of respondents like and demand the potential business model. Connecting the dots seems to create a perfect match, where theories, technologies and market needs complement each other with value benefits. Our research also shows, which platform features are valued most, which services are demanded most, how the market can be divided into customer segments, how the customer segments look like and the qualitative feedback. Based on findings of literature review, secondary and quantitative market research (survey) we define a target customer, derive a marketing plan for growth and develop a first prototype.

    List of Figures 5 List of Tables 5 2 Introduction 7 3 Definitions 10 4 Literature Review 11 4.1 Cooperative Ownership 12 4.2 The power of platforms 18 4.3 The Blockchain Revolution of societal agreements 21 5 Market research 24 5.1 Freelance Market 25 5.2 The prevailing Trend of freelancing 28 5.3 The grey labour markets 29 5.4 Competitor Analysis 35 5.4.1 Freelancing platform focusing on online services 36 5.4.2 Freelancing platform focusing on both online and local services 38 5.4.3 Freelancing platforms focusing on local services 43 6 SKILLITY: The skill-sharing network with cooperative Ownership 47 6.1 Vision and Mission 47 6.2 Problems to be solved 48 6.3 Business Model 50 6.4 Value Proposition 56 6.5 Challenges and threats 56 7 Quantitative Research 58 7.1 Research Hypothesis and underlying Questions 58 7.2 Market Research Design 59 7.3 Descriptive Statistics 60 7.4 T-Tests 68 7.5 ANOVA 72 7.6 Regression 73 7.7 Logit Model 75 7.8 Cluster Analysis 78 7.9 Qualitative Analysis 86 7.10 Key Findings 90 8 Derived Strategy 92 8.1 Target Customer segment 92 8.2 Marketing Plan 94 8.3 Prototype 96 9 Conclusion 97 9.1 Key Findings 98 9.2 Research contributions 98 9.3 Learnings from SKILLITY 99 9.4 Limitations 99 Appendix 100 Appendix 1: SKILLITY Market Research Survey 100 Appendix 2: Competitor Logos 113 10 References 117

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