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研究生: 黃雯君
Huang, Wen-Chun
論文名稱: 正向心理學與組織公民行為之探討以團隊為調節變相
The Relationship between Psychological Capital and Organization Citizenship Behavior: Does Teamwork Matter?
指導教授: 葉俶禎
Yeh, Chu-Chen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2016
畢業學年度: 104
語文別: 英文
論文頁數: 102
中文關鍵詞: 組織公民行為心理資本團隊認同感團隊凝聚力
英文關鍵詞: Organizational citizenship behaviors, Psychological capital, Team identification, Team cohesion
DOI URL: https://doi.org/10.6345/NTNU202203942
論文種類: 學術論文
相關次數: 點閱:182下載:36
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  • 在此研究中,研究者欲探討以團隊層次及個人層次的團隊凝聚力與團隊認同感為調節變數是否能影響心理資本與組織公民行為之間的關係,藉此研究來了解團隊認同感與團隊凝聚力在工作場所的影響。研究結果顯示,在團隊層次及個人層次中團隊凝聚力及團隊認同感並不影響心理資本與組織公民行為的關係,但團隊認同感及團隊凝聚力在團隊層次及個人層次中都對組織公民行為有直接的影響。

    In this study the researcher explored teamwork, specifically team cohesion and team identification, as moderators in the relationship between Organizational Citizenship Behaviors (OCB) and Psychological Capital (PsyCap). This research examined how teamwork can strengthen the influence of PsyCap on OCB, so that organizations understand the effect of team identification and cohesion to create a friendly and positive work environment that is conducive to producing more organizational citizenship behaviors from employees with higher psychological capital. A total of 175 valid respondents from 50 real estate teams participated in this study. Hierarchical Linear Models and Hierarchical regression was adopted to test hypotheses. As the research result shows, PsyCap has a positive relationship with OCB. Team Identification and Team Cohesion does not moderate the effect of Psychology Capital on Organizational Citizenship Behaviors both in team level and individual level. However, team identification and team cohesion has a significant relation to organization citizenship behaviors in real estate agencies.

    ABSTRACT.......................................I TABLE OF CONTENTS..............................II LIST OF TABLES.................................IV LIST OF FIGURES................................VI CHAPTER I INTRODUCTION........................1 Background of Study............................1 Objective of Study.............................3 Research Questions.............................4 Scope of Study.................................4 Definition of Terms............................5 CHAPTER II LITERATURE REVIEW..................6 Organizational Citizenship Behaviors...........6 Psychological Capital..........................11 Team Identification............................18 Team Cohesion..................................22 CHAPTER III METHODOLOGY.......................27 Research Framework.............................27 Research Hypotheses............................27 Research Procedure.............................28 Research Design................................29 Instrument.....................................33 Meseaurement...................................33 Reliability and Validity.......................38 Chapter IV DATA ANALYSIS AND RESULTS..........64 Descriptive Statistics and Correlation Analysis64 Hierarchical Linear Model Analysis.............67 Hierarchical Regression Analysis...............71 Four Dimensions as Dependent Variable in HLM...75 Modified Framework.............................77 CHAPTER V CONCLUSIONS AND SUGGESTION..........79 Conclusions....................................79 Research and Theoretical Contributions.........82 Practical Implications.........................82 Limitations....................................84 Suggestions for Future Research................85 REFERENCES.....................................86 APPENDIX: RESEARCH QUESIONNAIRE................94

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