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研究生: 林鈺哲
Lin, Yu-Che
論文名稱: The Relationship between Workplace Spirituality and Turnover Intention with the Mediating Effect of Organizational Commitment in Food Service Industry in Taiwan
The Relationship between Workplace Spirituality and Turnover Intention with the Mediating Effect of Organizational Commitment in Food Service Industry in Taiwan
指導教授: 賴志樫
Lai, Chin-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2021
畢業學年度: 109
語文別: 英文
論文頁數: 60
英文關鍵詞: food service industry
DOI URL: http://doi.org/10.6345/NTNU202100307
論文種類: 學術論文
相關次數: 點閱:112下載:33
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  • The food service industry serves as an important role of economic growth in Taiwan or any other country and the rate keeps increasing yearly. The key of the growth was related to high demand for the quality of food service industry employees. Therefore, identifying specific skills and characteristics of employees in food service area that can predict organizational outcomes has become one of the challenges of human resource management. The purpose in this study is to discuss the relationship between workplace spirituality and turnover intention. Furthermore, organizational commitment is examined whether it can mediate the relationship between workplace spirituality and turnover intention. Samples in this study were focus on the food service industry with 251 workers in Taiwan. The study was based on the quantitative method and adopted with survey-based methodology. Hypothesis were examined by SPSS 23. The result in this study showed that there was a negative relation between workplace spirituality and turnover intention, organizational commitment is also negatively related to turnover intention. The organizational commitment was mediating in the relationship between workplace spirituality and turnover intention in food service industry. The research showed that the food service industry should be aware of the workers’ spirituality and the commitment with the workers, and provide the human resource knowledge to the food service industry.

    ABSTRACT I TABLE OF CONTENTS II LIST OF FIGURES IV LIST OF TABLES V CHAPTER I INTRODUCTION 1 Background of Study 1 Statement of the Problems 2 Purpose of the Study 3 Questions of the Study 3 Significance of the Study 3 Delimitations 4 Definition of Key Terms 4 CHAPTER II LITERATURE REVIEW 6 Workplace Spirituality 6 Turnover Intention 7 Organizational Commitment 8 The Relationships among the Variables 10 CHAPTER III METHODOLOGY 14 Research Framework 14 Research Procedure 15 Research Sample 19 Measurement 19 Pilot Test 21 Data Analysis 23 Validity and Reliability 24 Data Coding System 28 CHAPTER IV FINDINGS AND DISCUSSION 30 Descriptive Statistics 30 The Results of the Relationships among the Variables 32 Regression Analysis of the Mediating Effect among the Variables 33 Summary of Analysis Results and Discussion 35 CHAPTER V CONCLUSION AND SUGGESTIONS 39 Conclusion 39 Implications 40 Limitations and Suggestions 41 REFERENCES 43 APPENDIX A: QUESTIONNAIRE (ENGLISH VERSION) 48 APPENDIX B: QUESTIONNAIRE (CHINESE VERSION) 54 APPENDIX C: QUESTIONNAIRE (GOOGLE SURVEY) 59

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