簡易檢索 / 詳目顯示

研究生: 林育綺
Lin, Yu-Chi
論文名稱: 社群招募中企業形象對組織人才吸引力之影響:以廣告照片應用為調節變數
The Impact of Corporate Image in the Community Recruitment on the Attraction of Organizational Talent: Moderation Effect of Advertising Photo
指導教授: 孫弘岳
Suen, Hung-Yue
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 51
中文關鍵詞: 社群招募LinkedIn企業形象組織人才吸引力廣告照片應用
英文關鍵詞: Community Recruitment, LinkedIn, Corporate Image, Organizational Talent Attraction, Advertising Image Application
DOI URL: http://doi.org/10.6345/THE.NTNU.DTAHRD.015.2018.F06
論文種類: 學術論文
相關次數: 點閱:216下載:6
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 隨著資訊科技迅速發展,社群網路也成為許多企業組織招募與甄選的重要管道。其中最受曙目的,則是全球專業人士組成的社交網站,稱作LinkedIn,目前己是全球最大的商業性社群網站。該社群網站提供了求職、徵才、推薦介紹以及建立關係等服務,企業可以運用LinkedIn創建公司求才網頁與廣告,吸引目標受眾群體成為追隨者,分享有價值的內容,特別是照片的應用,以打造雇主品牌形象。然而,當全球企業花大筆資源在LinkedIn取得放照片的權利,但對於放什麼照片才能有效提升組織求才吸引力,至今仍莫衷一是。據此,本研究旨在探討:企業於LinkedIn公司網頁中廣告照片的應用是否對求職者的應徵意願有影響。透過階層迴歸分析結果發現:(一)求職者對企業形象的看法,會正向影響到組織人吸引力。(二)企業產品態度形象與實體呈現照片之間的交互作用對組織人才吸引力有調節作用。(三)企業經營態度形象與視覺化照片之間的交互作用對組織人才吸引力沒有調節作用。(四)企業經營態度形象與聯想照片交互作用對組織人才吸引力有調節作用。本研究依據結果,針對雇主應該在LinkedIn放什麼類型的照片才能提升組織人才吸引力,進行討論與建議。

    Recruitment is one of the most important aspects in the human resource management field. As rapid development of information technology, the social network site also has become an important recruitment and selection channel for many organizations. Notably, as a business oriented social network site, LinkedIn is the largest professional online community in the globe. LinkedIn. The online community provides services such as job search, recruitment, recommendation, and relationship building. Organizations can create their company or career pages and advertisement on LinkedIn to attract target audiences to become followers, and share valuable content, especially photos, to establish an employer brand image. However, since companies spend a lot of resources on LinkedIn to showcase their photos, it is still unclear what kind of photos they can post to effectively enhance the appeal of the organization. Accordantly, the purpose of this research is to investigate whether the application of advertising photos on the LinkedIn career pages can influence candidates’ willingness or intentions to apply for jobs. The results of hierarchical regression analysis found that:(1)Job seekers’ perceptions of corporate image will positively affect their effectiveness or interest in the company. (2)The interaction of corporate product attitude and entity presentation has a regulatory effect on the attractiveness of the organization’s talents. (3) The interaction between the business attitude and the image of the enterprise has no significant effect on the attractiveness of the organization talents. (4).According to the results, this research aims to discuss what kinds of photos an employer should post on LinkedIn in order to enhance the attractiveness of the organization for research and practical implication.

    中文摘要 i ABSTRACT ii 目錄 iv 表次 vi 圖次 vii 第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第三節 名詞釋義 2 第四節 研究範圍 3 第二章 文獻探討 5 第一節 社群招募 5 第二節 企業形象 5 第三節 組織人才吸引力 7 第四節 企業形象與組織人才吸引力 9 第五節 廣告照片應用 10 第三章 研究設計與實施 13 第一節 研究架構與假設 13 第二節 研究方法 14 第三節 研究樣本 15 第四節 研究工具 16 第五節 資料處理與分析 19 第四章 研究分析與結果 21 第一節 問卷回收與統計 21 第二節 描述性統計分析 22 第三節 因素分析與信效度分析 27 第四節 相關分析 30 第五節 迴歸分析 32 第五章 結論與建議 37 第一節 研究發現與討論 37 第二節 研究限制與未來研究建議 39 參考文獻 41 一、中文部分 41 二、外文部分 42 附錄 46 附錄一「社群招募中企業形象與組織人才吸引力之影響:以廣告照片應 用為調節變數」問卷(1) 47 附錄二「社群招募中企業形象與組織人才吸引力之影響:以廣告照片應 用為調節變數」問卷(2) 49 附錄三 受測者填答步驟與畫面 51

    一、中文部分
    中華人事主管協會(2016)。年後離職潮來襲!企業留才別忽略這3件事。Cheers。取自:http://www.cheers.com.tw/article/article
    .action?id=5074663
    吳偉文(2007)。以企業形象觀點探討兩岸三地之千大公司排名,東亞論壇季刊,455,33-50。
    邱昭閔(2017)。數位典藏系統的社群媒體貼文與互動內容初探-以歐洲數位典藏網站Europeana支社群媒體Facebook為例。國家圖書館自行研究計畫成果報告,台北市。
    侯秀琴(2013)。HR for Neophytes。HBR。
    高希均(1985)。企業形象-良性循環的原動力,天下雜誌,50,17-24。
    許巧欣(2014)。企業網站特性與求職者應徵意圖之關聯:以求職者人格特質為干擾。臺北科技大學經營管理系碩士班,台北市。
    林詩涵(2004)。服務業類型、廣告訴求與圖片類型對廣告效果之影響。臺灣大學商學研究所碩士班,台北市。
    郭生玉(2005)。心理與教育研究法。台北市:精華。
    陳鉦達(2002)。企業形象、服務補救期望與補救後滿意度關係之研究。中國文化大學企業管理研究所碩士班,台北市。
    黃英忠、蔡正飛、黃毓華與陳錦輝(2003)。網際網路招募廣告內容之訴求-求職者觀點。人力資源管理學報,3(1),43-61。
    彭台光、高月慈、林鉦棽(2006)。管理研究中的共同方法變異:問題本質、影響、測試和補救。管理學報,23(1),77-88。
    蔡維奇、黃佳維、顏麗真(2008)。人力資源管理制度及其組合對組織人才吸引力之影響。台大管理論叢,19(1),1-28。
    蕭湘文(2002)。廣告創意。台北市:五南。
    羅勝強、姜燕(2008)。調節變項予中介變項。載於陳曉萍、徐淑英、樊景立、鄭伯壎(主編),組織與管理研究的實證方法。357-379。台北市:華泰。

    二、外文部分
    Ahlrichs, N. S. (2000). Competing for talent: Key recruitment and retention strategies for becoming an employer of choice. Palo Alto, California: Davies-Black.
    Ashforth, B. E., & Mael, F. A. (1989). Social identity theory and the organization. Academy of Management Review, 14(1), 20-39.
    Avolio, B., Yammarino, F. J., & Bass, B. M. (1991). Identifying common methods variance with data collected from a single source: An unresolved sticky issue. Journal of Management, 17(3), 571-587.
    Barber, A. E. (1998). Recruiting employees: Individual and organizational perspectives. Thousands Oaks, CA: Sage Publications.
    Barnes, N. G., & Lescault, A. M. (2012, November 2). The 2012 Inc. 500 social media update: Blogging declines as newer tools rule. Retrieved from www.umassd.edu/cmr/studiesandresearch/2012inc500socialmediaupdate/.
    Bayton, J. A. (1959). Researching the corporate image. Public Relation, 1(4), 12-122.
    Berry, L. L., & Clark, T. (1986). Four ways to make services more tangible. Business, 36(October), 53-54.
    Boydell, M. (2002). Internet recruitment helps HR careers. Canadian HR Reporter, 11(February), 5.
    Cable, D. M., & Judge, T. A. (1996). Person–organization fit, job choice decisions, and organizational entry. Organizational Behavior and Human Decision Processes, 67(3), 294-311.
    Cable,D. M., & Turban, D. B. (2001). Establishing the dimensions,sources and value of job seeker’s employer knowledge during recruitment. Research in Personnel and Human Resources Management,20, 115-163.
    Chen, C. C., Hsu, C. S., & Tsai, P. S. (2013). The process mechanisms linking recruiter positive moods and organizational attraction. International Journal of Selection and Assessment, 21, 376-387.
    Chiang, J. K.-H., & Suen, H.-Y. (2015). Self-presentation and hiring recommendations in online communities: Lessons from LinkedIn. Computers in Human Behavior, 48, 516-524.
    Collins, C. J., & Stevens, C. K. (2002). The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: A brand equity approach to recruitment. Journal of Applied Psychology, 87, 1121-1133.
    Edell, J. A., & Staelin, R. (1983). The Information Processing of Pictures in Print Advertisements, Journal of Consumer Research, 10(1),45-61.
    Ehrhart, K. H., & Ziegert, J. C. (2005). Why are individuals attracted to organizations?. Journal of Management, 31(6), 901-919.
    Fyock, C. D. (1993). Get the best: How to recruit the people you want. Illinois: Fairefield.
    Gatewood, R. D., Growan, M. A., & Lautenschlager, G. J. (1993). Corporate image, recruitment image, and initial job choice decision, Academy of Management Journal, 38(2), 414-427.
    Highhouse, S., Lievens, F., & Sinar, E. F. (2003). Measuring attraction to organizations. Educational and Psychological Measurement, 63(6), 986-1001.
    Karen, H. E., & Jonathan, C. (2005). Why are individuals attracted organization?. Journal of managemaentManagement, 31(6), 901-919.
    Kim, J. H., & Hyun, Y. J. (2011). A model to investigate the influence of marketing-mix efforts and corporate image on brand equity in the IT software sector. Industrial Marketing Management, 40(3), 424-438.
    Lin, B., & Stasinskaya, V. S. (2002). Data warehousing management issues in online recruiting. Human Systems Management, 21, 1-8.
    LinkedIn (2018). Image specifications for your company pages and career pages. Retrieved from https://business.LinkedIn.com/talent-solutions (Access on April 1, 2018)
    Mitchell, A. A., & Olson, J. C. (1981). Are product attribute beliefs the only mediator of advertising effects on brand attitudes? Journal of Marketing Research, 18, 318-332.
    Nguyen, N., & Leblanc, G. (2001). Corporate image and corporate reputation in customers’retention decisions in services. Journal of retailing and Consumer Services, 8(4), 227-236.
    Nunnally, J. C. (1978). Psychometric theory. NY: McGraw-Hill.
    Podsakoff, P. M., & Organ, D. W. (1986). “Self reports in organizational research: Problems and prospects.” Journalprospects. Journal of Management, 12( 4), 531-544.
    Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). “Common method viases in behavioral research: A critical review of the literature and recommenedrecommend remedies.”Journal of Applied Psychology, 88(5), 879-903.
    Robin, Linda. B. (1988). Troubleshoot recruitment problems. Personnel Journal, 67, 94-96.
    Rynes, S. L. (1991). Recruitment, job choice, and post-hire consequences: A call for new research directions. In M. D. Dunnette, & L. M. Hough (Eds.), Handbook of Industrial and Organizational Psychology (2)399-444. Palo Alto, CA: Consulting Psychologists Press.
    Schwab,D. P., Rynes,S. L., & Aldag, R. J. (1987). Theories and research on job search and choice., Research in Personnel and Human Resource Management, 5, 129-166.
    Stafford, M. R. (1996). Tangibility in services advertising: An Investigation of verbal versus visual cues. Journal of Advertising, 25(3), 13-28.
    Tajfel, H., & Turner, J. C. (1979). An integrative theory of intergroup conflict. In W. G. Austin & S. Worchel (Eds.), The social psychology of intergroup relations: 33-47. Monterey, CA: Brooks/Cole.
    Tifferet, S., & Vilnai-Yavetz, I. (2018). Self-presentation in LinkedIn portraits. Computers in Human Behavior, 80, 33-48.
    Walsh, G, Bratty, S. E., & Shiu, E. M. K. (2009). The customer-based corporate reputation scale. Journal of Business Research,62(10), 924-930.
    Walters, C. G. (1978). Consumer behavior: Theory and practice. Homewood, Richard D, Irwin, Inc.

    下載圖示
    QR CODE