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研究生: 范思美
Pham Xuan Ban Mai
論文名稱: The Puzzle of Work Motivation: The Connection between Perceived Organizational Support and Innovative Work Behavior among Generation Y Workers in Vietnam
The Puzzle of Work Motivation: The Connection between Perceived Organizational Support and Innovative Work Behavior among Generation Y Workers in Vietnam
指導教授: 林怡君
Lin, Yi-Chun
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2019
畢業學年度: 107
語文別: 英文
論文頁數: 97
中文關鍵詞: perceived organizational supportinnovative work behaviorwork motivationGeneration YVietnamese workers
英文關鍵詞: perceived organizational support, innovative work behavior, work motivation, Generation Y, Vietnamese workers
DOI URL: http://doi.org/10.6345/NTNU201900154
論文種類: 學術論文
相關次數: 點閱:254下載:0
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無中文摘要

Nowadays, as the global market becomes more and more competitive, every organization wants their employees to produce as much innovative ideas as possible to gain advantages. Especially, Generation Y workers who are known as the most technology sophisticated generation ever quickly dominate the workforce. Employers and supervisors have been trying to find different strategies and methods to encourage their Generation Y employees to be more active and have the confident to purpose and implement their creative ideas. Through the different extends of organizational support, employees may go through significant kinds of motivation which deeply affect their innovation process. Hence, how to support Generation Y employees the right ways becomes a crucial concern for every organization. The purpose of the study was to examine the relationship between perceived organizational support and innovative work behavior by investigating the mediating role of work motivation (intrinsic and extrinsic motivations) among Generation Y workers in Vietnam. This study adopted quantitative method and data from around 300 Generation Y workers in Vietnam through online surveys. The statistical tools of SPSS v22.0 and AMOS v22.0 were used to analyze Exploratory Factor Analysis, Confirmatory Factor Analysis and Structural Equation Modeling. The SEM results shown that perceived organizational support and work motivation make significant contributions to innovative work behavior and the mediating roles of intrinsic motivation and extrinsic motivation were also confirmed in this study. The theoretical, practical implications and directions for future research were proposed and discussed.

ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 5 Purpose of the Study 7 Research Questions 7 Significance of the Study 7 Definitions of Terms 9 CHAPTER II LITERATURE REVIEW 11 Generation Y 11 Perceived Organizational Support 12 Innovative Work Behavior 14 Perceived Organizational Support and Innovative Work Behavior 17 Work Motivation 19 Perceived Organizational Support and Work Motivation 22 Perceived Organizational Support and Intrinsic Motivation 22 Perceived Organizational Support and Extrinsic Motivation 23 Work Motivation and Innovative Work Behavior 25 Intrinsic Motivation and Innovative Work Behavior 25 Extrinsic Motivation and Innovative Work Behavior 28 The Mediating Effects of Work Motivation 29 The Mediating Effects of Intrinsic Motivation 29 The Mediating Effects of Extrinsic Motivation 31 CHAPTER III METHODOLOGY 33 Research Framework 33 Research Hypothesis 34 Questionnaire Design 35 Data Collection Process 36 Measurement 36 Pilot Test 40 CHAPTER IV FINDINGS AND DISCUSSIONS 41 Descriptive Statistics 41 Data Analysis 45 Exploratory Factor Analysis 45 Confirmatory Factor Analysis (CFA) 45 Cronbach’s Alpha Coeffiecient Test 60 Pearson’s Correlation Analysis 61 Structural Equation Modeling (SEM) 62 Summary of Analyses Results 64 CHAPTER V DISCUSSIONS AND SUGGESTIONS 67 Discussions 67 Theoretical Contributions 68 Practical Contributions 69 Limitations and Further Research Suggestions 70 REFERENCES 72 APPENDIX A 88 APPENDIX B 93

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