簡易檢索 / 詳目顯示

研究生: 張俊陞
Chang, Chun-Sheng (Daniel)
論文名稱: ESG 對消費者支付溢價意願的影響
The Impact of Perceived ESG towards a Brand on Consumer Willingness to Pay Price Premiums
指導教授: 洪秀瑜
Hung, Hsiu-Yu
口試委員: 洪秀瑜
Hung, Hsiu-Yu
沈永正
Shen, Yung-Cheng
楊宗翰
Yang, Tsung-Han
口試日期: 2023/01/18
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 92
英文關鍵詞: Corporate Social Responsibility (CSR), Environment, Social, Corporate Governance (ESG)
DOI URL: http://doi.org/10.6345/NTNU202300115
論文種類: 學術論文
相關次數: 點閱:365下載:61
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • This study investigates whether cognitive identification, affective identification, and moral identification impact ESG perceptions of a brand. More importantly, it explores whether this ESG perception towards a brand impacts consumers’ willingness to pay price premiums on goods and services. In addition, belief in reincarnation (BR) and belief in a just world (BJW) are the two moderators being considered for this research. The research is primarily conducted with a focus on the food industry in Taiwan. This research was carried out with the hope that companies can use the result to improve the ESG strategy of their businesses and, to a further extent, improve their bottom line and their impact on the world. Hopefully, it can contribute to the currently available knowledge and provide valuable insight into what affects consumers’ willingness to pay price premiums.
    The results demonstrate that cognitive, affective, and moral identification significantly affect consumer ESG perceptions of the brand. In addition, the effect of consumer ESG perception towards a brand also significantly affects the willingness of consumers to pay price premiums. The belief in reincarnation was found to have no significant moderating effect but belief in a just world’s moderating effect on the relationship between ESG perception towards the brand and the willingness to pay price premiums was found to be partially supported. As a result of the identifications affecting consumer ESG perceptions towards the brand and ultimately on consumer willingness to pay price premiums, businesses can adjust their strategy accordingly to take advantage of these characteristics.

    CHAPTER 1: INTRODUCTION 1 1.1 Research Background 1 1.2 Bridging the Research Gap 5 1.3 Research Objectives 15 1.4 Expected Contribution 18 1.5 Research Process 19 CHAPTER 2: LITERATURE REVIEW 21 2.1 Environmental, Social, and Corporate Governance (ESG) 21 2.2 Identifications 25 2.3 Willingness to Pay Price Premium 33 2.4 Beliefs 34 2.5 Research Framework 37 CHAPTER 3: METHODOLOGY 38 3.1 Overview of the Research Design and Analysis Process 38 3.2 Sample and Participant Selection 39 3.3 Questionnaire Design 40 3.4 Measurements 41 CHAPTER 4: DATA ANALYSIS AND RESULTS 44 4.1 Sample Profile Analysis 44 4.2 Measurement (Outer) Model 47 4.3 Structural (Inner) Model 53 CHAPTER 5: CONCLUSION AND DISCUSSION 63 5.1 Theoretical Contribution 64 Practical Implications 67 5.2 Limitations and Suggestions 69 REFERENCES 71 APPENDICES 76 Appendix A: Research Questionnaire (Mandarin Chinese) 76 Appendix B: Research Questionnaire (English) 84

    Aaker, D. (1996). Measuring Brand Equity Across Products and Markets. California Management Review, 38(3), pp. 1-20. doi:http://dx.doi.org/10.2307/41165845
    Agudelo, M., Jóhannsdóttir, L., & Davídsdóttir, B. (2019). A literature review of the history and evolution of corporate social responsibility. International Journal of Corporate Social Responsibility, 4(1), pp. 1-23. doi:https://doi.org/10.1186/s40991-018-0039-y
    Aguilar , F., & Vlosky, R. (2006). Consumer willingness to pay price premiums for environmentally certified wood products in the U.S. Forest Policy and Economics, 9(8), pp. 1-14. doi:10.1016/j.forpol.2006.12.001
    Ahmed, Q., Goreja, A., & Goreja, A. (2018). The Impact of Consumer Beliefs on Consumers’ Attitude: A Social Media Advertising Perspective. Journal of Social Sciences and Humanities, 26(1), pp. 1-29. Retrieved from https://www.researchgate.net/publication/326146816_The_Impact_of_Consumer_Beliefs_on_Consumers%27_Attitude_A_Social_Media_Advertising_Perspective
    Alareeni, A., & Hamdan, A. (2020). ESG impact on performance of US S&P 500-listed firms. Corporate Governance International Journal of Business in Society, 20(7), pp. 1-22. doi:10.1108/CG-06-2020-0258
    Albert , S., Ashforth, B., Barker , J., Dukerich, J., Elsbach, K., Glynn, M., . . . Parks, J. (1998). Identification with organizations. Identity in organizations: Building theory through conversations, 1(1), pp. 209-272. doi:https://doi.org/10.4135/9781452231495.n7
    Amel-Zadeh, A. (2017). Why and How Investors Use ESG Information: Evidence from a Global Survey. Financial Analysts Journal(74), pp. 87-103. Retrieved from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2925310
    Anselmsson, J., Bondesson, N., & Johansson, U. (2014). Brand image and customers' willingness to pay a price premium for food brands. Journal of Product & Brand Management, 23(2), pp. 1-14. doi:10.1108/JPBM-10-2013-0414
    Aquino, K., & Reed, A. (2003). The self-importance moral identity. Journal of Personality and Social Psychology, 83(6), pp. 1423-1440. doi:10.1037/0022-3514.83.6.1423
    Ashforth, B., & Mael, F. (1989). Social Identity Theory and Organization. The Academy of Management Review, 14(1), pp. 20-39. doi:10.5465/AMR.1989.4278999
    Ashmore , R., Deaux , K., & McLaughlin-Volpe, T. (2004). An Organizing Framework for Collective Identity: Articulation and Significance of Multidimensionality. Psychological Bulletin, 130(1), pp. 80-114. doi:https://doi.org/10.1037/0033-2909.130.1.80
    Asongu, J. (2007). CSR Activities Before 1900. Strategic Corporate Social Responsibility in Practice, 1(1), pp. 1-140. Retrieved from https://books.google.com.tw/books?id=6X-PXBr5g58C&printsec=frontcover&dq=strategic+corporate+social+responsibility+in+practice+asongu&hl=en&sa=X&redir_esc=y#v=onepage&q=strategic%20corporate%20social%20responsibility%20in%20practice%20asongu&f=false
    Bagozzi, R., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), pp. 74-94. doi:https://doi.org/10.1007/BF02723327
    Barkakati , U., Patra , R., & Das, P. (2016). Corporate social responsibility and its impact on consumer behaviour - a consumer's perspective. International Journal of Sustainable Society, 8(4), pp. 1-25. Retrieved from https://www.researchgate.net/publication/313815920_Corporate_social_responsibility_and_its_impact_on_consumer_behaviour_-_a_consumer%27s_perspective
    Bhattacharya, C., & Sen, S. (2003). Consumer–Company Identification: A Framework for Understanding Consumers’ Relationships with Companies. Journal of Marketing, 67(2), pp. 1-153. doi:https://doi.org/10.1509/jmkg.67.2.76.186
    Blackston, M. (1995). The Qualitative Dimension of Brand Equity. Journal of Advertising Research, 35(4). Retrieved from https://www.warc.com/fulltext/JAR/6212.htm
    Chan, T.-S., & Cui, G. (2002). Consumer Beliefs and Attitudes Toward Marketing: an Emerging Market Perspective. Asia Pacific Advances in Consumer Research, 5(1), pp. 1-6. Retrieved from https://www.acrwebsite.org/volumes/11848/volumes/ap05/AP-05
    Cheah, J.-H., Thurasamy, R., Memon, M., Chuah, F., & Ting, H. (2020). Multigroup Analysis using SmartPLS:. Asian Journal of Business Research, 10(3), pp. 1-19. doi:10.14707/ajbr.200087
    Cho, S., Chung, C., & Young, J. (2019). Study on the Relationship between CSR and Financial Performance. MDPI Sustainability, 11(2). doi:10.3390/su11020343
    D’Ardenne, K. (2021). Study: Beliefs about the afterlife affect sustainability practices. Arizona State University, 2(1), pp. 1-2. Retrieved from Arizona State University News: https://news.asu.edu/20210513-study-beliefs-about-afterlife-affect-sustainability-practices
    Dalbert, C. (1999). The World is More Just for Me than Generally: About the Personal Belief in a Just World Scale's Validity. Social Justice Research , 12(2), pp. 79-98. Retrieved from https://link.springer.com/article/10.1023/A:1022091609047
    Damon, W., & Hart, D. (1992). Self-understanding and its role in social and moral development. Developmental Psychology, 1(1), pp. 1-43. Retrieved from https://psycnet.apa.org/record/1992-98417-007
    Davidson, K., Tanimoto, K., Jun, L., Taneja, S., Taneja, P., & Yin, J. (2018). Corporate Social Responsibility across Asia: A Review of Four Countries. Business and Society, 2(360), pp. 73-132. doi:https://doi.org/10.1108/S2514-175920180000002003
    Doyle, P. (2001). Building value-based branding strategies. Journal of Strategic Marketing, 9(4). doi:10.1080/09652540110079038
    Galbreath, J. (2010). Drivers of Corporate Social Responsibility: the Role of Formal Strategic Planning and Firm Culture. British Journal of Management, 21(2), pp. 1-15. doi:https://doi.org/10.1111/j.1467-8551.2009.00633.x
    Gillan, S., Koch, A., & Starks, L. (2021). Firms and Social Responsibility: A Review of ESG and CSR Research in Corporate. Journal of Corporate Finance, 66(2021), pp. 1-16. doi:https://doi.org/10.1016/j.jcorpfin.2021.101889
    Hair, J., Hult, G., Ringle, C., & Sarstedt, M. (2017). PLS-SEM. (S. P. Inc, Ed.) A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) 2nd Edition, 1(1). Retrieved from https://www.scirp.org/(S(351jmbntvnsjt1aadkozje))/reference/referencespapers.aspx?referenceid=2297757
    Hair, J., Hult, T., Ringle, C., & Sarstedt, M. (2022). PLS-SEM. A Primer on Partial Least Squares Structural Equation Modeling . Retrieved from https://www.researchgate.net/publication/354331182_A_Primer_on_Partial_Least_Squares_Structural_Equation_Modeling_PLS-SEM
    Hayes, A. (2016). Introduction to Mediation, Moderation,. Introduction to Mediation, Moderation, and Conditional Process Analysis, pp. 1-714. Retrieved from https://edisciplinas.usp.br/pluginfile.php/5725353/mod_resource/content/1/HAYES%20-%20Introduction%20to%20Mediation%2C%20Moderation%2C%20and%20Conditional%20Process%20Analysis.%20A%20Regression-based%20Approach%20%282018%29.pdf
    Healey, M., & Grossman , M. (2018). Cognitive and Affective Perspective-Taking: Evidence for Shared and Dissociable Anatomical Substrates. Frontier Neurology, 9(491), pp. 1-8. doi:10.3389/fneur.2018.00491
    Henseler, J., Hubona, G., & Ray, P. (2015). Using PLS path modeling in new technology research: updated guidelines. Industrial Management & Data Systems, 116(1), pp. 1-19. doi:10.1108/IMDS-09-2015-0382
    Howes, S., & Wyrwoll, P. (2012). Asia’s Environmental Problems: Common Features, and Possible Solutions. ERIA Research Project Report, 11(10), pp. 55-120. Retrieved from https://www.eria.org/RPR_FY2011_No.10_Chapter_3.pdf
    Johnson, M., & Morgeson, F. (2005). Cognitive and affective identification in organizational settings. Academy of Management Annual Meeting Proceedings, 64(1), pp. 1-7. doi:10.5465/AMBPP.2005.18780944
    Johnson, M., Morgeson, F., & Hekman, D. (2012). Cognitive and affective identification: Exploring the links between different forms of social identification and personality with work attitudes and behavior. Journal of Organizational Behavior, 33(8), pp. 1-26. doi:https://doi.org/10.1002/job.1787
    Koh, H.-K., Burnasheva, R., & Suh, Y. (2022). Perceived ESG and Consumers' Responses: The Mediating Role of BC, BI, and PQ. MDPI Sustainability, 14(8), pp. 1-15. doi:https://doi.org/10.3390/su14084515
    Kumar, A., Nagaraj, M., Nanjegowda, R., & Purushothama, S. (2013). The Mystery of Reincarnation. 55(2), pp. 171-176. doi:10.4103/0019-5545.105519
    Kvasničková , L., Margarisová, K., & Štastna, K. (2011). Corporate Social Responsibility in Banking Sector. ACTA UNIVERSITATIS AGRICULTURAE ET SILVICULTURAE MENDELIANAE BRUNENSI, 40(1), pp. 1-7. Retrieved from ResearchGate: https://www.researchgate.net/publication/290231188_Corporate_Social_Responsibility_in_banking_sector/fulltext/587d6c2808aed3826af0204d/Corporate-Social-Responsibility-in-banking-sector.pdf
    Lee, S., Shin, H., Park, J.-J., & Kwon, O.-R. (2010). A Brand Loyalty Model Utilitizing Team Identification and Customer Satisfaction in the Licensed Sports Product Industry. Journal of Research, 5(1), pp. 60-67. Retrieved from https://scholarworks.iupui.edu/handle/1805/5078
    Lees, J., & Gino, F. (2017). Is the moral domain unique? A social influence perspective for the study of moral cognition. Social & Personality Psychology Compass, 11(8), pp. 1-10. doi:https://doi.org/10.1111/spc3.12327
    Low, M. (2016). Corporate Social Responsibility and the Evolution of Internal Corporate Social Responsibility in 21st Century. Asian Journal of Social Sciences and Management Studies, 3(1), pp. 1-19. Retrieved from http://asianonlinejournals.com/index.php/AJSSMS/article/view/471
    McGowan, M., Shiu, E., & Hassan, L. (2016). The influence of social identity on value perceptions and intention: Social identity and value perceptions. Journal of Consumer Behaviour, 16(3), pp. 1-37. doi:10.1002/cb.1627
    Reitan, R., & Wolfson, D. (2000). Conation: A Neglected Aspect of Neuropsychological Functioning. Archives of Clinical Neuropsychology, 15(5), pp. 1-10. doi:https://doi.org/10.1016/S0887-6177(99)00043-8
    Serafeim, G., & Amel-Zadeh, A. (2017). Why and How Investors Use ESG Information: Evidence from a Global Survey. Financial Analysts Journal, pp. 2-41. Retrieved from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2925310
    Shi, J., & Jiang, Z. (2022). Willingness to pay a premium price for green products: does a reference group matter? Environment, Development and Sustainability, pp. 1-29. doi:https://doi.org/10.1007/s10668-022-02419-y
    Snow, R., & Lohman, D. (1989). Implications of cognitive psychology for educational measurement. Educational Measurement, 1(1), pp. 263-331. Retrieved from https://psycnet.apa.org/record/1989-97348-007
    Somer , E., Klein-Sela, C., & Or-Chen, K. (2011). Beliefs in Reincarnation and the Power of Fate and Their Association With Emotional Outcomes Among Bereaved Parents of Fallen Soldiers. Journal of Loss and Trauma, 16(5), pp. 1-18. doi:10.1080/15325024.2011.575706
    Sultana, S., Zulkifli, N., & Zainal, D. (2018). Environmental, Social and Governance (ESG) and Investment Decision in Bangladesh. MDPI Sustainability, 10(6), pp. 1-19. doi:https://doi.org/10.3390/su10061831
    Tilt , C. (2016). Corporate social responsibility research: the. International Journal of Corporate Social Responsibility, 1(2), pp. 1-9. doi:https://doi.org/10.1186/s40991-016-0003-7
    Uçar, G., Baier, M., Muller, M., & Kals, E. (2021). Istanbul University Press - Studies in Psychology, 41(1), pp. 1-24. doi:10.26650/SP2020-0036
    Walter , T. (2001). Reincarnation, Modernity and Identity. Sociology, 35(1), pp. 1-18. doi:https://doi.org/10.1177/003803850103500100
    Wenzel, K., Schindler, S., & Reinhard, M.-A. (2017). General Belief in a Just World is Positively Associated with Dishonest Behavior. Frontiers in Psychology, 8(1770), pp. 1-8. doi:https://doi.org/10.3389/fpsyg.2017.01770
    Wolter , J., & Cronin, J. (2015). Re-conceptualizing cognitive and affective customer–company identification: the role of self-motives and different customer-based outcomes. Journal of the Academy of Marketing Science, pp. 397-413. doi:10.1007/s11747-014-0421-6
    Wu, B., & Yang, Z. (2018). The impact of moral identity on consumers’ green consumption tendency: The role of perceived responsibility for environmental damage. Journal of Environmental Psychology, 59(2018), pp. 1-11. doi:https://doi.org/10.1016/j.jenvp.2018.08.011
    Yoon, B., Lee, J., & Byun, R. (2018). Does ESG Performance Enhance Firm Value? Evidence from Korea. MDPI Sustainability, 10(10), pp. 1-18. doi:https://doi.org/10.3390/su10103635
    Zhou, H., & Ran, Y. (2019). How Does Customer–Company Identification Enhance Customer Voice Behavior? A Moderated Mediation Model. MDPI Sustainability, 11(16), pp. 1-13. doi:https://doi.org/10.3390/su11164311
    Żychlewicz, M. (2014). CSR as a Tool of Building the Competitiveness of Businesses. Foundations of Management, 6(1), p. 10. doi:10.1515/fman-2015-0006

    下載圖示
    QR CODE