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研究生: Johan Mikael Bergsten
Johan Mikael Bergsten
論文名稱: 旅遊目的地評價分析:日本觀光客至瑞典旅遊之決策因子研究
An Analysis of Destination Judgments: the Determinant Criteria for Japanese Tourists to Travel to Sweden
指導教授: 蕭中強
Hsiao, Chung-Chiang
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2015
畢業學年度: 103
語文別: 英文
論文頁數: 54
中文關鍵詞: destination marketingdestination competitivenessattribute importanceanalytic hierarchy processSwedenJapanese tourists
英文關鍵詞: destination marketing, destination competitiveness, attribute importance, analytic hierarchy process, Sweden, Japanese tourists
DOI URL: https://doi.org/10.6345/NTNU202205408
論文種類: 學術論文
相關次數: 點閱:420下載:53
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  • The aim of this study was to develop a deeper insight into the judgmental criteria when Japanese tourists consider Sweden as their potential travel destination. Using earlier destination competitiveness factors as a basis, 16 factors were evaluated both by Japanese potential tourists and Swedish tourism experts in the form of two online surveys. Their judgments were analyzed using the analytic hierarchy process (AHP) to come up with factor weights for each of the factors, in order to find out if there was a fit between the factors that Japanese tourists regarded as important, and the factors where tourism experts considered Sweden as competitively strong. Results showed that the Japanese tourists regarded natural resources, especially the climate, as well as adventure activities and accommodation to be important when considering Sweden as a destination. Results also showed that tourism experts regarded Sweden’s natural resources to be competitively strong, especially the natural scenery.

    The aim of this study was to develop a deeper insight into the judgmental criteria when Japanese tourists consider Sweden as their potential travel destination. Using earlier destination competitiveness factors as a basis, 16 factors were evaluated both by Japanese potential tourists and Swedish tourism experts in the form of two online surveys. Their judgments were analyzed using the analytic hierarchy process (AHP) to come up with factor weights for each of the factors, in order to find out if there was a fit between the factors that Japanese tourists regarded as important, and the factors where tourism experts considered Sweden as competitively strong. Results showed that the Japanese tourists regarded natural resources, especially the climate, as well as adventure activities and accommodation to be important when considering Sweden as a destination. Results also showed that tourism experts regarded Sweden’s natural resources to be competitively strong, especially the natural scenery.

    Introduction 1 Background 1 Trends in the global tourism industry 1 Economic benefits of Sweden’s tourism industry 2 Characteristics of Sweden’s tourism industry 3 Nature tourism 3 Culture tourism 4 Problem definition 5 Theoretical framework 8 Literature review 8 Tourism definition and history 8 Motivation theory: needs and wants 9 Needs and motivations of tourists 10 Destination marketing 12 Destination branding 13 Destination competitiveness 14 Methodology 18 Participants 19 Measures 19 AHP methodology 19 The supply side: Tourism experts 22 The demand side: Japanese tourists 22 Main factors and sub factors used 23 Procedure of data collection 24 Data analysis 25 Results 26 The demand side: Japanese tourists 26 Demographic data 26 Competing destinations 29 AHP factor weights 31 Pair wise mean comparison of factor rankings 35 The supply side: Tourism experts’ opinions 39 Competing destinations 39 AHP factor weights 40 General discussion 45 Discussion and implications 45 Research question 1: Determinant factors 45 Research question 2: Fit between supply and demand factors 47 Research question 3: Marketing and positioning strategy 48 Limitations and recommendations for future research 48 References 52 Appendices 54 Copies of the online questionnaires 54

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