研究生: |
陶俊瑋 Tao, Jun-Wei |
---|---|
論文名稱: |
Examining the Relationship Between
Workstation Personalization and Workplace Attachment in Taiwan Examining the Relationship Between Workstation Personalization and Workplace Attachment in Taiwan |
指導教授: |
葉俶禎
Yeh, Chu-Chen |
口試委員: |
葉俶禎
Yeh, Chu-Chen 林朱燕 Lin, Chu-Yen 盧承杰 Lu, Cheng-Chieh |
口試日期: | 2023/10/17 |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2024 |
畢業學年度: | 112 |
語文別: | 英文 |
論文頁數: | 63 |
中文關鍵詞: | 工作場所設計 、工作站個性化 、工作場所依附 |
英文關鍵詞: | workplace design, workstation personalization, workplace attachment |
DOI URL: | http://doi.org/10.6345/NTNU202400955 |
論文種類: | 學術論文 |
相關次數: | 點閱:39 下載:0 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著近年來員工體驗愈來愈受到重視,有多種因素直接或間接地影響員工的工作體驗,其中之一便是對於實體工作環境的情感。在辦公室工作的員工,其在工作站花費的時間可能超過在家中的時間。工作站個性化是雇主允許員工定制工作站以減少情感耗竭並追求各種心理益處的一種方式。本研究引入了場所依附理論的概念,研究者依據Scannell和Gifford(2010)的「人物、場所與過程」框架設計了問卷問題。除了人口統計項目外,問卷主要涵蓋兩個維度:台灣辦公室員工如何進行工作站個性化及其對工作站的依附程度。有431名在辦公大樓內擁有固定工作站的台灣辦公室員工參與了此次調查並分享了他們的意見。描述性統計、交叉列表及卡方檢定被用來確定台灣辦公室員工如何進行個性化設計並探討群體之間的關係。相關性和回歸分析被用來測試個性化與依附程度之間的關係。結果顯示,工作站裝飾的主要意義是美學目的。此外,男性和女性在工作站個性化上沒有顯著差異。影響個性化的區別因素是接觸視覺刺激的需求,它影響裝飾的種類和感知效果。最後但同樣重要的是,工作站個性化確實與工作場所依附有正相關。
Employee experience has been valued more and more recently. Several factors directly or indirectly affect employees’ experiences. One of these is the affection toward the physical work environment. For those employees who work in the office, the time they spend in their workstation may exceed the time they spend at home. Workstation personalization is a way that employers allow employees to customize their workstations to decrease emotional exhaustion and strive for various psychological benefits. In this research, the concept of place attachment theory was introduced. The researcher followed Scannell & Gifford’s (2010) Person, Place, and Process framework to design the survey questions. Besides the demographic items, the survey mainly covers two dimensions: how Taiwanese office employees personalize and their attachment degrees toward their workstations. 431 Taiwanese office employees who have fixed workstations in an office building participated in this survey and shared their opinions. Descriptive, cross-tabulation, and chi-square analyses were adopted to determine how Taiwanese office employees personalize and explore the relationship among groups. The correlation and regression analyses were used to test the relationship between personalization and attachment degrees. Results revealed that the meaning of workstation decorations is mostly for aesthetic purposes. Furthermore, there is no significant difference in workstation personalization between males and females. The distinctive factor that makes personalization different is the requirement to get in touch with visual stimuli. It influences the types of decorations and perceived effects. Last but not least, workstation personalization did have a positive correlation with workplace attachment.
Baranski, E., Lindberg, C., Gilligan, B., Fisher, Julia M., Canada, K., Heerwagen, J., ... & Mehl, M. R. (2023). Personality, workstation type, task focus, and happiness in the workplace. Journal of Research in Personality, 103, 104337. https://doi.org/10.1016/j.jrp.2022.104337
Borzykowski, B. (2017, February 3). What’s so wrong with dressing up your desk? BBC. https://www.bbc.com/worklife/article/20170202-whats-so-wrong-with-dressing-up-your-desk
Brewer, M. B., Manzi, J. M., & Shaw, J. S. (1993). In-group identification as a function of depersonalization, distinctiveness, and status. Psychological Science, 4(2), 88–92. https://doi.org/10.1111/j.1467-9280.1993.tb00466.x
Buckingham, S. (2020). Gender and Environment. Routledge.
Byron, K., & Laurence, G. A. (2014). Diplomas, photos, and tchotchkes as symbolic self-representations: understanding employees’ individual use of symbols. Academy of Management Journal, 58(1), 298–323. https://doi.org/10.5465/amj.2012.0932
Carrere, S., & Evans, G. W. (1994). Life in an isolated and confined environment: a qualitative study of the role of the designed environment. Environment and Behavior, 26(6), 707–741. https://doi.org/10.1177/0013916594266001
Chang, F.W. (2017). The relationship between employees’ personal office objects and their work consciousness. [Master’s thesis, Graduate institute of management National Taiwan Normal University]. National Taiwan Normal University Digital Archive. https://hdl.handle.net/11296/hrn7p4
Cross, J. E. (2015). Processes of place attachment: an interactional framework. Symbolic Interaction, 38(4), 493–520. https://doi.org/10.1002/symb.198
Elsbach, K. D. (2003). Interpreting workplace identities: the role of office décor. Journal of Organizational Behavior, 25(1), 99–128. https://doi.org/10.1002/job.233
Flaherty, J., & Richman, J. (1989). Gender differences in the perception and utilization of social support: theoretical perspectives and an empirical test. Social Science & Medicine, 28(12), 1221–1228. https://doi.org/10.1016/0277-9536(89)90340-7
Fromkin, H. L., & Snyder, C. R. (1980). The search for uniqueness and valuation of scarcity: Neglected dimensions of value in exchange theory. Social exchange: Advances in theory and research, 57-75. https://doi.org/https://doi.org/10.1007/978-1-4613-3087-5_3
Gender Equality Committee (GEC) of the Executive Yuan. (2021). 2023 Gender at a glance in R.O.C. (Taiwan). https://gec.ey.gov.tw/Page/8996A23EDB9871BE
Gifford, R. (2007). Environmental Psychology: Principles and Practice (4th ed.). Colville, WA: Optimal Books.
Goodrich, R. (1986). The perceived office: The office environment as experienced by its users. Behavioral issues in office design, 109-133.
Hähn, N., Essah, E., & Blanusa, T. (2021). Biophilic design and office planting: A case study of effects on perceived health, well-being and performance metrics in the workplace. Intelligent Buildings International, 13(4), 241–260. https://doi.org/https://doi.org/10.1080/17508975.2020.1732859
Hallsten, L. (1993). Burning Out: A Framework (1st ed.). Professional Burnout.
Hardin, A. E., Bauman, C. W., & Mayer, D. M. (2020). Show me the … family: How photos of meaningful relationships reduce unethical behavior at work. Organizational Behavior and Human Decision Processes, 161, 93–108. https://doi.org/10.1016/j.obhdp.2020.04.007
Harju, L. K., Hootegem, A. V., & Witte, H. D. (2022). Bored or burning out? Reciprocal effects between job stressors, boredom and burnout. Journal of Vocational Behavior, 139, 103807. https://doi.org/10.1016/j.jvb.2022.103807
Heerwagen, J. H., & Orians, G. H. (1986). Adaptations to windowlessness: A study of the use of visual decor in windowed and windowless offices. Environment and Behavior, 18(5), 623–639. https://doi.org/10.1177/0013916586185003
Hofstede, G. (1980). Culture and organizations. International Studies of Management & Organization, 10(4), 15–41. https://doi.org/10.1080/00208825.1980.11656300
Kafetsios, K. (2004). Attachment and emotional intelligence abilities across the life course. Personality and Individual Differences, 37(1), 129–145. https://doi.org/10.1016/j.paid.2003.08.006
Kaplan, R., & Kaplan, S. (1989). The experience of nature: A psychological perspective. Cambridge University Press.
Knight, C., & Haslam, S. A. (2010). The relative merits of lean, enriched, and empowered offices: An experimental examination of the impact of workspace management strategies on well-being and productivity. Journal of Experimental Psychology: Applied, 16(2), 158–172. https://doi.org/10.1037/a0019292
Kurniawaty, K., Ramly, M., & Ramlawati, R. (2019). The effect of work environment, stress, and job satisfaction on employee turnover intention. Management Science Letters, 9(6), 877–886. https://doi.org/10.5267/j.msl.2019.3.001
Kwallek, N., Lewis, C. M., Lin-Hsiao, J. W. D., & Woodson, H. (1996). Effects of nine monochromatic office interior colors on clerical tasks and worker mood. Color Research and Application, 21(6), 448–458. https://doi.org/10.1002/(SICI)1520-6378(199612)21:6<448::AID-COL7>3.0.CO;2-W
Lee, S. H. (1986). Feng-Shui: Its context and meaning (China) (Publication No. 8607264) [Doctoral dissertation, Cornell University]. ProQuest Dissertations and Theses Global.
Lin, H. (2009, February). Sensory therapy-The answer to your economic blues? Taiwan Panorama. https://www.taiwan-panorama.com/en/Articles/Details?Guid=5564959e-40ac-4c70-858e-d906b5be19cd&CatId=9&postname=Sensory%20Therapy-The%20Answer%20to%20Your%20Economic%20Blues%3F
Merriam-Webster. (n.d.). Baby boomer. In Merriam-Webster.com dictionary. Retrieved February 14, 2024, from https://www.merriam-webster.com/dictionary/baby%20boomer
Merriam-Webster. (n.d.). Generation X. In Merriam-Webster.com dictionary. Retrieved February 14, 2024, from https://www.merriam-webster.com/dictionary/Generation%20X
Merriam-Webster. (n.d.). Generation Y. In Merriam-Webster.com dictionary. Retrieved February 14, 2024, from https://www.merriam-webster.com/dictionary/Generation%20Y
Merriam-Webster. (n.d.). Generation Z. In Merriam-Webster.com dictionary. Retrieved February 14, 2024, from https://www.merriam-webster.com/dictionary/Generation%20Z
Nunnally, J. C. (1978). Psychometric Theory (2nd ed.). New York: McGraw-Hill.
Ravi, N. (2021, June 14). Environmental psychology: origin, theories, scope, applications. The Sociology Group. https://www.sociologygroup.com/environmental-psychology-origin-theories-scope-applications/
Rioux L. (2006). Construction d’une échelle d’attachement au lieu de travail. Une démarche exploratoire [Construction of a workplace attachment scale. An exploratory study]. Canadian Journal of Behaviour Science, 38, 325–336. http://dx.doi.org/10.1037/cjbs2006018
Rioux, L., & Pignault, A. (2013). Workplace attachment and meaning of work in a french secondary school. The Spanish Journal of Psychology, 16(E23), 1–14. https://doi.org/10.1017/sjp.2013.42
Scannell, L., & Gifford, R. (2010). Defining place attachment: a tripartite organizing framework. Journal of Environmental Psychology, 30(1), 1–10. https://doi.org/10.1016/j.jenvp.2009.09.006
Scannell, L., & Gifford, R. (2017). The experienced psychological benefits of place attachment. Journal of Environmental Psychology, 51(1), 256–269. https://doi.org/10.1016/j.jenvp.2017.04.001
Steelcase. (2016). Engagement and the global workplace key findings to amplify the performance of people, teams and organization. https://info.steelcase.com/global-employee-engagement-workplace-report#introduction
Tian, K., & Belk, R. W. (2005). Extended self and possessions in the workplace. Journal of Consumer Research, 32(2), 297–310. https://doi.org/10.1086/432239
Veitch, J. A. (2011). Workplace design contributions to mental health and well-being. HealthcarePapers, 11(Special Issue), 38–46. https://doi.org/10.12927/hcpap.2011.22409
Vischer, J. C. (2008). Towards an environmental psychology of workspace: How people are affected by environments for work. Architectural Science Review, 51(2), 97–108. https://doi.org/https://doi.org/10.3763/asre.2008.5114
Wells, M. M. (2000). Office clutter or meaningful personal displays: the role of office personalization in employee and organizational well-being. Journal of Environmental Psychology, 20(3), 239–255. https://doi.org/https://doi.org/10.1006/jevp.1999.0166
Wilson, E. (1986). Biophilia. Cambridge, MA and London, England: Harvard University Press. https://doi.org/10.4159/9780674045231