簡易檢索 / 詳目顯示

研究生: 卓芳伃
Cho, Fang Yu
論文名稱: Instagram微網紅呈現之圖片品質對準社會關係、意見領袖力與用戶行為意圖之影響
Impact of Image Quality Presented by Instagram Micro-Influencers on Their Para-Social Relationship, Opinion Leadership and Followers' Behavior Intentions
指導教授: 王仕茹
Wang, Shih-Ju
口試委員: 黃恆獎
Huang, Heng-Chiang
陳亭廷
Chen, Ting-Ting
王仕茹
Wang, Shih-Ju
口試日期: 2022/07/14
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 77
中文關鍵詞: 網紅圖片品質準社會關係意見領袖行為意圖
英文關鍵詞: micro-celebrity, image quality, para-social relationship, opinion leadership, behavior intention
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202201143
論文種類: 學術論文
相關次數: 點閱:191下載:48
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 隨著自媒體的興起,具有獨特魅力的人物利用各大社群媒體展現其特質且發揮影響力而成為了網紅。在眾多的社群媒體當中,Instagram是一款以圖片、影像溝通為主,並且深受年輕人喜愛的一款社群媒體平台,因此許多網紅選擇以Instagram經營個人帳號。有研究證實,視覺效果已成為影響消費者參與的關鍵因素,究竟圖片的視覺刺激如何影響消費者參與?為了回答此一研究問題,本研究旨在探討Instagram網紅所呈現的圖片品質及特徵是否能夠增進其與粉絲間的準社會關係以及增強網紅的意見領袖力,以及是否有助於增進行為意圖的影響。
    本研究透過網路問卷平台向Instagram使用者發放問卷,最後蒐集到320筆有效樣本,並從問卷回答者獲得了245名追蹤人數大於一萬人的網紅(個人)名單。經由研究分析發現,在五個圖片品質特徵中,資訊性及原創性的圖片是最有影響力的;圖片對於意見領袖的有顯著的提升效果,且意見領袖性對行為意圖的影響也較準社會關係的影響大。

    With the rise of self-media, individuals with unique personalities have become so-called Micro-celebrities or Micro-Influencers. Studies have confirmed that visual effects have become a key factor influencing consumer participation.
    Instagram is a social media platform that is popular among young people, and it mainly focuses on pictures and video communication. Therefore, many Internet celebrities have chosen Instagram to run their personal accounts.
    How does the visual stimulation of images affect consumer engagement? To answer this research question, this study aims to investigate whether the quality and characteristics of the images presented by Micro-Influencers can enhance the para-social relationship between the fans and their opinion leadership, as well as the influence of behavioral intentions on fans.
    A total of 320 valid questionnaires were distributed through an online questionnaire platform, and a list of 245 individual micro-influencers with more than 10,000 followers were collected from the respondents.
    This study showed that among the five image quality characteristics, informative and original images were the most influential; the images themselves had a greater influence on opinion leaders, and the influence of opinion leadership on behavioral intention was greater than that of para-social relationships.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究問題 3 第二章 文獻探討 5 第一節 社群媒體 5 第二節 圖片溝通 11 第三節 準社會關係 16 第四節 影響者與IG用戶行為意圖 23 第三章 研究方法 26 第一節 研究對象與抽樣方法 26 第二節 操作型定義與衡量項目 26 第三節 分析工具 35 第四章 資料分析 36 第一節 敘述性結構分析 36 第二節 測量模型分析 41 第三節 結構模型分析 49 第五章 結論與建議 53 第一節 研究結論 53 第二節 理論貢獻與實務意涵 55 第三節 研究限制 56 第四節 未來研究方向 56 附錄一 問卷 64 附錄二 網紅蒐集整理表 71

    Adaval, R., & Wyer Jr, R. S. (1998). The role of narratives in consumer information processing. Journal of Consumer Psychology, 7(3), 207-245.

    Bashir, A., Wen, J., Kim, E., & Morris, J. D. (2018). The role of consumer affect on visual social networking sites: How consumers build brand relationships. Journal of Current Issues & Research in Advertising, 39(2), 178-191.

    Belanche, D., Casaló, L. V., Flavián, M., & Ibáñez-Sánchez, S. (2021). Building influencers' credibility on Instagram: Effects on followers’ attitudes and behavioral responses toward the influencer. Journal of Retailing and Consumer Services, 61, 102585

    Boerman, S. C., Willemsen, L. M., & Van Der Aa, E. P. (2017). “This post is sponsored”: Effects of sponsorship disclosure on persuasion knowledge and electronic word of mouth in the context of Facebook. Journal of Interactive Marketing, 38, 82-92.

    Boyd, D. M., & Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of computer‐mediated Communication, 13(1), 210- 230

    Brubaker, P. J., & Wilson, C. (2018). Let’s give them something to talk about: Global brands’ use of visual content to drive engagement and build relationships. Public relations review, 44(3), 342-352.

    Casaló, L. V., Flavián, C., & Ibáñez-Sánchez, S. (2020). Influencers on Instagram: Antecedents and consequences of opinion leadership. Journal of business research, 117, 510-519.

    Chiu, C. M., Hsu, M. H., & Wang, E. T. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision support systems, 42(3), 1872-1888.

    Chang, C. W., & Heo, J. (2014). Visiting theories that predict college students’ self-disclosure on Facebook. Computers in Human Behavior, 30, 79-86.

    Chung, S., & Cho, H. (2017). Fostering parasocial relationships with celebrities on social media: Implications for celebrity endorsement. Psychology & Marketing, 34(4), 481-495.

    Dibble, J. L., Hartmann, T., & Rosaen, S. F. (2016). Parasocial interaction and parasocial relationship: Conceptual clarification and a critical assessment of measures. Human Communication Research, 42(1), 21-44
    .
    Djafarova, E., & Trofimenko, O. (2017). Exploring the relationships between self-presentation and self-esteem of mothers in social media in Russia. Computers in Human Behavior, 73, 20-27.

    Drèze, X., & Hussherr, F. X. (2003). Internet advertising: Is anybody watching?. Journal of interactive marketing, 17(4), 8-23.

    Farivar, S., Wang, F., & Yuan, Y. (2021). Opinion leadership vs. para-social relationship: Key factors in influencer marketing. Journal of Retailing and Consumer Services, 59, 102371.

    Frederick, E. L., Lim, C. H., Clavio, G., & Walsh, P. (2012). Why we follow: An examination of parasocial interaction and fan motivations for following athlete archetypes on Twitter. International journal of sport communication, 5(4), 481-502.

    Gaber, H. R., Wright, L. T., & Kooli, K. (2019). Consumer attitudes towards Instagram advertisements in Egypt: The role of the perceived advertising value and personalization. Cogent Business & Management, 6(1), 1618431.

    Gan, C., & Li, H. (2018). Understanding the effects of gratifications on the continuance intention to use WeChat in China: A perspective on uses and gratifications. Computers in Human Behavior, 78, 306-315.

    Golden, L. L., & Johnson, K. A. (1983). The impact of sensory preference and thinking versus feeling appeals on advertising effectiveness. ACR North American Advances.

    Hamilton, M., Kaltcheva, V. D., & Rohm, A. J. (2016). Social media and value creation: the role of interaction satisfaction and interaction immersion. Journal of Interactive Marketing, 36, 121-133.

    Hanna, R., Rohm, A., & Crittenden, V. L. (2011). We’re all connected: The power of the social media ecosystem. Business horizons, 54(3), 265-273.

    Hollenbaugh, E. E., & Ferris, A. L. (2014). Facebook self-disclosure: Examining the role of traits, social cohesion, and motives. Computers in Human Behavior, 30, 50-58.

    Horton, D., & Richard Wohl, R. (1956). Mass communication and para-social interaction: Observations on intimacy at a distance. psychiatry, 19(3), 215-229.

    Huang, Y. T., & Su, S. F. (2018). Motives for Instagram use and topics of interest among young adults. Future internet, 10(8), 77.

    Hwang, K., & Zhang, Q. (2018). Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge. Computers in Human Behavior, 87, 155-173.

    Jaakonmäki, R., Müller, O., & Vom Brocke, J. (2017). The impact of content, context, and creator on user engagement in social media marketing.

    Jakus, D. (2018). Visual communication in public relations campaigns. Marketing of Scientific and Research Organizations, 27(1), 25-36.

    Jankowska, D. M., & Karwowski, M. (2015). Measuring creative imagery abilities. Frontiers in psychology, 6, 1591.

    Kaufman, B. (2003). Stories that sell, stories that tell: effective storytelling can strengthen an organization's bonds with all of its stakeholders.(Communication). Journal of Business Strategy, 24(2), 11-16.

    Ki, C. W. C., & Kim, Y. K. (2019). The mechanism by which social media influencers persuade consumers: The role of consumers’ desire to mimic. Psychology & Marketing, 36(10), 905-922.

    Ki, C. W. C., Cuevas, L. M., Chong, S. M., & Lim, H. (2020). Influencer marketing: Social media influencers as human brands attaching to followers and yielding positive marketing results by fulfilling needs. Journal of Retailing and Consumer Services, 55, 102133.

    Kietzmann, J. H., Hermkens, K., McCarthy, I. P., & Silvestre, B. S. (2011). Social media? Get serious! Understanding the functional building blocks of social media. Business horizons, 54(3), 241-251.

    Klimmt, C., Hartmann, T., & Schramm, H. (2006). Parasocial interactions and relationships. Psychology of entertainment, 291-313.

    Kocak, E., Nasir, V. A., & Turker, H. B. (2020). What drives Instagram usage? User motives and personality traits. Online Information Review.

    Kujur, F., & Singh, S. (2020). Visual communication and consumer-brand relationship on social networking sites-uses & gratifications theory perspective. Journal of theoretical and applied electronic commerce research, 15(1), 30-47.

    Lee, E., Lee, J. A., Moon, J. H., & Sung, Y. (2015). Pictures speak louder than words: Motivations for using Instagram. Cyberpsychology, behavior, and social networking, 18(9), 552-556.

    Lee, J. E., & Watkins, B. (2016). YouTube vloggers' influence on consumer luxury brand perceptions and intentions. Journal of Business Research, 69(12), 5753-5760.

    Li, Y., & Xie, Y. (2020). Is a picture worth a thousand words? An empirical study of image content and social media engagement. Journal of Marketing Research, 57(1), 1-19.

    Li, H., Li, L., Gan, C., Liu, Y., Tan, C. W., & Deng, Z. (2018). Disentangling the factors driving users' continuance intention towards social media: A configurational perspective. Computers in Human Behavior, 85, 175-182.

    Lopes, A. R. M. (2019). Color over content?: the impact of color temperature on brand engagement in Instagram (Doctoral dissertation).

    Lou, C., & Yuan, S. (2019). Influencer marketing: how message value and credibility affect consumer trust of branded content on social media. Journal of Interactive Advertising, 19(1), 58-73.

    Lyons, B., & Henderson, K. (2005). Opinion leadership in a computer‐mediated environment. Journal of Consumer Behaviour: An International Research Review, 4(5), 319-329.

    M. Chahal. (2017, February) The impact of image-based posts on social media insight. Marketing Week. [Online]. Available

    Malik, A., Dhir, A., & Nieminen, M. (2015). Uses and Gratifications of digital photo sharing on Facebook. Telematics and Informatics, 33(1), 129e138.

    Manic, M. (2015). Marketing engagement through visual content. Bulletin of the Transilvania University of Brasov. Economic Sciences. Series V, 8(2), 89.

    Maslach, C., Stapp, J., & Santee, R. T. (1985). Individuation: Conceptual analysis and assessment. Journal of Personality and Social Psychology, 49(3), 729.

    Mohammadian, M., &Mohammadreza, M. (2012). Identify the success factors of social media (marketing perspective). International Business and Management, 4(2), 58-66.

    Moldovan, S., Goldenberg, J., & Chattopadhyay, A. (2011). The different roles of product originality and usefulness in generating word-of-mouth. International Journal of Research in Marketing, 28(2), 109-119.

    Nadkarni, A., & Hofmann, S. G. (2012). Why do people use Facebook? Personality and Individual Differences, 52(3), 243–249.

    Nedra, B. A., Hadhri, W., & Mezrani, M. (2019). Determinants of customers' intentions to use hedonic networks: The case of Instagram. Journal of Retailing and Consumer Services, 46, 21-32.

    Neher, K. (2013). Visual social media marketing: Harnessing images, Instagram, Infographics and Pinterest to grow your business online. Boot Camp Pub..

    Pittman, M., & Reich, B. (2016). Social media and loneliness: Why an Instagram picture may be worth more than a thousand Twitter words. Computers in Human Behavior, 62, 155-167.

    Pletikosa Cvijikj, I., & Michahelles, F. (2011). A Case Study of the Effects of Moderator Posts within a Facebook Brand Page. Social Informatics, 6984,161-170

    Pletikosa Cvijikj, I., & Michahelles, F. (2013). Online engagement factors on Facebook brand pages. Social network analysis and mining, 3(4), 843-861.

    Riphagen, J., & Kanfer, A. (1996). In search of the elusive user: Gathering information on Web server access. Online) http://www. ncsa. uiuc. edu ledu/trg/webstats.

    Rubin, A. M., & Perse, E. M. (1987). Audience activity and soap opera involvement a uses and effects investigation. Human communication research, 14(2), 246-268.

    Smock, A. D., Ellison, N. B., Lampe, C., & Wohn, D. Y. (2011). Facebook as a toolkit: A uses and gratification approach to unbundling feature use. Computers in human behavior, 27(6), 2322-2329.

    Sheldon, P., & Bryant, K. (2016). Instagram: Motives for its use and relationship to narcissism and contextual age. Computers in human Behavior, 58, 89-97.

    Steuer, J. (1992). Defining virtual reality: Dimensions determining telepresence. Journal of communication, 42(4), 73-93.

    Tal-Or, N., & Cohen, J. (2010). Understanding audience involvement: Conceptualizing and manipulating identification and transportation. Poetics, 38(4), 402-418.

    Yu, C. E., Xie, S. Y., & Wen, J. (2020). Coloring the destination: The role of color psychology on Instagram. Tourism Management, 80, 104110.

    Van-Tien Dao, W., Nhat Hanh Le, A., Ming-Sung Cheng, J., & Chao Chen, D. (2014). Social media advertising value: The case of transitional economies in Southeast Asia. International journal of Advertising, 33(2), 271-294.

    Zebregs, S., van den Putte, B., Neijens, P., & de Graaf, A. (2015). The differential impact of statistical and narrative evidence on beliefs, attitude, and intention: A meta-analysis. Health communication, 30(3), 282-289.

    Zhao, S., Grasmuck, S., & Martin, J. (2008). Identity construction on Facebook: Digital empowerment in anchored relationships. Computers in Human Behavior, 24, 1816– 1836

    蒂馬拉 Timara Qonita (2021)。Instagram旅遊紅人如何推廣負責任旅遊?圖片與貼文之內容分析。國立高雄餐旅大學國際觀光餐旅全英文碩士學位學程

    黃鈺珍(2020)。Instagram 廣告的互動性與自我品牌連結對網路口碑和廣告態度之影響:以 Instagram 使用頻率和錯失恐懼為中介。國立中央大學企業管理學系碩士論文

    黃俊凱(2016)。社群媒體知覺價值對持續使用意圖之影響 -以Instagram為例。國立高雄第一科技大學資訊管理系碩士論文

    黃語陶(2020)。Instagram上影片與相片之廣告效果比較研究。國立政治大學傳播學院傳播碩士學位學程

    劉禹彤(2020)。探討產品屬性、廣告訴求與圖像呈現方式之於貼文人氣與廣告說服效果之影響-以Instagram為例。國立臺灣師範大學國際與社會科學學院大眾傳播研究所碩士論文

    王純華(2019)。探討Instagram上品牌擬人化貼文及自我概念品牌投入對消費行為之影響。國立中央大學企業管理學系碩士學位論文

    王靜之(2021)。從言語行為理論探討社群媒體平台之品牌貼文圖像對用戶參與行為之影響 -以Instagram 為例。國立彰化師範大學企業管理學系行銷與流通管理碩士班碩士論文

    林明秀(2019)。社群媒體使用經驗之研究—以Instagram為例。世新大學企業管理學系碩士學位論文

    陳佳雯(2017)。探討美食圖片內容力及社群影響力對按讚行為之影響-以Instagram為例。國立中山大學資訊管理學系碩士論文

    曾紀幸、尤松文、吳芊築(2019)。擬社會互動對消費者之品牌認同與黏著度之影響。國立屏東大學-管理類

    下載圖示
    QR CODE