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研究生: 胡商霖
Hu, Shang-Lin
論文名稱: Career Plateau and Counterproductive Work Behaviors among Generation Y: A Moderated mediation model of political skill and job satisfaction
Career Plateau and Counterproductive Work Behaviors among Generation Y: A Moderated mediation model of political skill and job satisfaction
指導教授: 林怡君
Lin, Yi-Chun
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2017
畢業學年度: 105
語文別: 英文
論文頁數: 61
中文關鍵詞: career plateaujob satisfactioncounterproductive work behaviorpolitical skillmoderated mediationGeneration Y
英文關鍵詞: career plateau, job satisfaction, counterproductive work behavior, political skill, moderated mediation, Generation Y
DOI URL: https://doi.org/10.6345/NTNU202203064
論文種類: 學術論文
相關次數: 點閱:208下載:0
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無中文摘要

Downsizing, restructuring, and framing are taken by organizations, a horizontal structure limited hierarchical advancement and career plateau becomes a common issue in organizations regardless the age or tenure. The workplace is gradually leading by Generation Y, who inherent to seek a high mobility and challenging job is currently facing the plateau issues from intrinsic factor and extrinsic difficulties. The purpose of this study was investigated the relationship between career plateau and counterproductive work behaviors (CWBs), and see if job satisfaction could serve as a buffer between them. Political skill was set to examine the moderating effect on the relationship between career plateau and job satisfaction. Nevertheless, a moderated mediation model was proposed to investigate the effect on whole model. Total sample size was 311 full-time employees among Generation Y. Quantitative approach and convenient sampling method was adopted. SPSS v22.0 and AMOS v22.0 was adopted to conduct confirmatory factor analysis, hierarchical regression analysis, and structure equation modeling. The result showed that career plateau was significantly positive related to CWBs, and job satisfaction was partial mediates the relationship between them. Political skill significantly moderated the relationship between career plateau and job satisfaction. However, the moderated mediation model did not show significant effect on CWBs. The findings bring some direction to HR practitioners to understand the CWBs might occurs on plateaued employee and implement employee assistance programs (EAPs) and role modeling could train employees’ political skill and overall increasing the job satisfaction.

ABSTRACT I LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Problem Statement 3 Purpose of the Study 6 Research Questions 6 Significance of the Study 6 Definition of Terms 7 CHAPTER II LITERATURE REVIEW 9 Generation Y 9 Career Plateau 10 Counterproductive Work Behaviors 12 Career Plateau and Counterproductive Work Behaviors 14 Job Satisfaction 14 Job Satisfaction and Career Plateau 15 Job Satisfaction and Counterproductive Work Behaviors 15 The Mediating Effect of Job Satisfaction 16 Political Skill 17 The Moderating Effect of Political Skill 18 The Moderated Mediation Effect 19 CHAPTER III METHODOLOGY 21 Research Framework 21 Research Hypotheses 21 Research Design 22 Sample 22 Questionnaire Design 22 Pilot Test 23 Data Collection 24 Measurement 24 Control Variables 26 Validity and Reliability 27 CHAPTER IV DATA ANALYSIS AND FINDINGS 35 Descriptive Statistics 35 Pearson’s Correlation Analysis 38 Hierarchical Regression Analysis 39 Structural Equation Modeling (SEM) 42 CHAPTER V CONCLUSION AND SUGGESTIONS 43 Conclusions 43 Implications 46 Limitation 48 Future Research Suggestion 49 REFERENCES 51

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