研究生: |
吳玉潔 Skrobutan, Małgorzata |
---|---|
論文名稱: |
消費者對綠色產品的認知 - 亞洲華人與西方人的比較 Consumer attitude toward green products – A comparison of East Asians and Westerners |
指導教授: |
沈永正
Shen, Yung-Cheng |
學位類別: |
碩士 Master |
系所名稱: |
全球經營與策略研究所 Graduate Institute of Global Business and Strategy |
論文出版年: | 2015 |
畢業學年度: | 103 |
語文別: | 英文 |
論文頁數: | 65 |
中文關鍵詞: | 綠色產品 、產品效果 、綠色營銷 |
英文關鍵詞: | green products, product effectiveness, green marketing |
論文種類: | 學術論文 |
相關次數: | 點閱:178 下載:28 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
世界各地的消費水平正在迅速成長。許多消費者發覺這個現象會對環境造成傷 害,所以正在改變他們的購買行為,以符合環保要求。這種行為是綠色營銷的根源。 至今已經有大量關於西方消費者對綠色產品的觀念和態度的研究,但幾乎沒有對東亞 消費者進行研究的學者。
本研究的主要目的是研究並比較西方人與亞洲華人對綠色產品的認知效果。研 究結果顯示,兩個族群之間有顯著的差異。本研究進一步探討兩種差異的來源:社會 氛圍的差異和固有的文化差異。分析結果顯示,與亞洲華人比起來,西方消費者往往 認為綠色產品更有效果,而各自國家的社會氛圍和固有的文化差異都跟回答者的認知 有關聯。
The level of consumption around the world is growing rapidly. Seeing how this can be deterimental to the environment, many people are changing their purchase behavior to meet the environmental requirements. This behavior brought about the creation of green marketing. There has been a lot of research on the perceptions and attitudes toward green products in the West, but almost no research to date on East Asian consumers.
The present research is an attempt to measure and compare the perceived effectiveness of green products for East Asian and Western consumers. Having confirmed that there are differences between the two groups, the research further examines two possible reasons for the discrepancy: differences in social atmosphere, and inherent cultural difference. The analysis of the results shows that Western consumers tend to perceive green products as more effective than East Asian consumers do, and both social atmosphere in their respective countries, and cultural differences between the East and the West have an impact on this perception.
Association for Enterprise Opportunity, Ecoventures International & Green America. (2013). The big green opportunity for small business in the U.S., Small Business Sustainability Report
Bandura, A. (1971). Social learning theory. Prentice Hall.
Bartels, J., & Onwezen, M. (2013). Consumers' willingness to buy products with environmental and ethical
claims: The roles of social representations and social identity. International Journal of Consumer Studies, 82-89. Chen, Y., & Chang, C. (2013). Greenwash and Green Trust: The Mediation Effects of Green Consumer
Confusion and Green Perceived Risk. Journal of Business Ethics, 114(3), 489-500.
Chen, Y., Lai, S., & Wen, C. (2006). The Influence of Green Innovation Performance on Corporate Advantage
in Taiwan. Journal of Business Ethics, 67(4), 331-339.
Cherian, J., & Jacob, J. (2012). Green Marketing: A Study of Consumers’ Attitude towards Environment
Friendly Products. Asian Social Science, 8(12).
Chiang, C. (2015). Asia-Pacific Report: Singapore still an Asian Tiger. Retrieved July 1, 2015, from
http://www.vancouversun.com/news/metro/AsiaPacific Report Singapore still Asian Tiger/11154891/story.html Durif, F., Boivin, C., & Julien, C. (2010). In search of a green product definition. Innovative Marketing, 6(1).
Environmental Performance Index. (2014). Retrieved July 13, 2015, from http://epi.yale.edu/epi/country- rankings
Epstein-Reeves, J. (2010). Consumers Overwhelmingly Want CSR. Retrieved March 19, 2015, from http://www.forbes.com/sites/csr/2010/12/15/new-study-consumers-demand-companies-implement-csr-programs/
Fuchs, Doris A. & Sylvia Lorek. (2005). Sustainable Consumption Governance: A History of Promises and Failures. Journal of Consumer Policy (2005) 28: 261-288
Guarin, Alejandro & Peter Knorringa. (2014). “Rising Powers” and Labour and Environmental Standards: Challenges to the Global Governance and Consumption, Production and Trade. Oxford Development Studies Vol. 42, Issue 2
Grimmer, M., & Woolley, M. (2012). Green marketing messages and consumers' purchase intentions: Promoting personal versus environmental benefits. Journal of Marketing Communications, 20(4), 231-250.
Hanisch, K., Hulin, C., & Roznowski, M. (n.d.). The importance of individuals' repertoires of behaviors: The scientific appropriateness of studying multiple behaviors and general attitudes. Journal of Organizational Behavior, 19, 463-480.
43
Hartmann, P., & Ibanez, V. (2006). Green value added. Marketing Intelligence & Planning, 24(7), 673-680. Hofstede, G. (1983). Culture's consequences: Comparing values, behaviors, institutions, and organizations
across nations. Thousand Oaks, Calif.: Sage Publications.
Hofstede, G. (2010). Cultures and Organizations: Software for the Mind. McGraw-Hill Publishing.
Homer, P., & Kahle, L. (1988). A structural equation test of the value-attitude-behavior hierarchy. Journal of Personality and Social Psychology, 54, 638-646.
Jaeger, S., Andani, Z., Wakeling, I., & Macfie, H. (1998). Consumer preferences for fresh and aged apples: A cross-cultural comparison. Food Quality and Preference, 9(5), 355-366.
Kaplinsky, R. (2004). Globalisation And Unequalisation: What Can Be Learned From Value Chain Analysis? Journal of Development Studies, 47(2), 117-146.
Kluckhohn, F. R. & F. L. Strodtbeck. (1961). Variations in value orientations. Evanston, IL: Row, Peterson Kim, J., Forsythe, S., Gu, Q., & Moon, S. (2002). Cross-cultural consumer values, needs and purchase behavior.
Journal of Consumer Marketing, 19(6), 481-502.
Melluish, S. (n.d.). Globalization, culture and psychology. International Review of Psychiatry, 26(5), 538-543.
Mischel, W. (1968). Personality and assessment. Wiley.
Moon, H., Miller, D., & Kim, S. (2012). Product Design Innovation and Customer Value: Cross-Cultural Research in the United States and Korea. Journal of Product Innovation Management, 30(1), 31-43.
Mostafa, Golam; Mahmood, Monowar (2015). The rise of the BRICS and their challenge to the G7. International Journal of Emerging Markets Vol. 10 Issue 1, pp. 156-170
Omoju, O. (2014). Environmental Pollution is Inevitable in Developing Countries. Retrieved July 3, 2015, from http://breakingenergy.com/2014/09/23/environmental-pollution-is-inevitable-in-developing-countries/
Ottman, J. (1998). Green marketing: Opportunity for innovation (2nd ed.). Lincolnwood, Ill.: NTC Business Books.
Parguel, B., Benoît-Moreau, F., & Larceneux, F. (2011). How Sustainability Ratings Might Deter ‘Greenwashing’: A Closer Look at Ethical Corporate Communication. Journal of Business Ethics, 102(1), 15-28.
44
Peattie, K., & Charter, M. (2005). Green Marketing. In The Marketing Book (5th ed., pp. 726-756). Butterworth- Heinemann.
Peattie, K., & Crane, A. (2005). Green Marketing: Legend, Myth, Farce Or Prophesy? Qualitative Market Research: An International Journal, 357-370.
Phau, I., & Ong, D. (2007). An investigation of the effects of environmental claims in promotional messages for clothing brands. Marketing Intelligence & Planning Mrkting Intelligence & Plan, 25(7), 772-788.
Polonsky, M. (1994). An Introduction To Green Marketing. Electronic Green Journal, 1(2).
Polonsky, M. (2011). Transformative Green Marketing: Impediments And Opportunities. Journal of Business
Research, 1311-1319.
Prothero, A. (1990). Green consumerism and the societal marketing concept: Marketing strategies for the 1990's.
Journal of Marketing Management, 6(2), 87-103.
Rahbar, E., & Wahid, N. (2011). Investigation of green marketing tools' effect on consumers' purchase behavior.
Business Strategy Series, 73-83.
Rahman, I., Park, J., & Chi, C. (2015). Consequences of “greenwashing”: Consumers’ reactions to hotels’ green
initiatives. International Journal of Contemporary Hospitality Management, 27(6).
Ritzer, G. (1996). The McDonaldization of society: An investigation into the changing character of
contemporary social life (Rev. ed.). Thousand Oaks, Calif.: Pine Forge Press.
Romero, P. (2008). Beware of green marketing, warns Greenpeace exec. Retrieved July 3, 2015, from
http://www.abs-cbnnews.com/special-report/09/16/08/beware-green-marketing-warns-greenpeace-exec
Sa, Z. (2015). "The Air that I Breathe" A Personal Reflections on Pollution in China. Retrieved July 16, 2015, from http://www.chinapartnership.org/2015/05/the-air-that-i-breathe-personal-reflections-on-pollution-in-china/
Schultze, C. L. (1975). Pollution, Prices and Public Policy. Brookings Institution
Schwartz, S. (2006). A theory of cultural value orientations: Explication and applications. Comparative
Sociology, 5(2-3).
Scott, J., & Lamont, L. (1977). Relating consumer values to consumer behavior: A model and method for
investigation. Increasing Marketing Productivity, American Marketing Association, 283-8. Scriven, J. (2015). The Impact of Globalization on the Consumer. Neumann Business Review.
Shafiei, Sahar & Ruhul A. Salim. (2013). Non-renewable and renewable energy consumption and CO2 emissions in OECD countries: A comparative analysis. Energy Policy Vol. 66, pp. 547-556
45
Shim, S., & Eastlick, M. (1998). The hierarchical influence of personal values on mall shopping attitute and behavior. Journal of Retailing, 74(1), 139-160.
Shiru, N. (2011). Industrial Pollution in Developing Countries. Retrieved July 13, 2015, from http://www.ilo.org/iloenc/part-vii/environmental-health-hazards/item/497-industrial-pollution-in-developing- countries
Interview with Noam Chomsky: 'The United States Has Essentially a One-Party System' - SPIEGEL ONLINE. (2008). Retrieved June 21, 2015, from http://www.spiegel.de/international/world/interview-with-noam- chomsky-the-united-states-has-essentially-a-one-party-system-a-583454.html
Tsay, Yau-Yuh. (2009). The impacts of economic crisis on green consumption in Taiwan, PICMET 2009 Proceedings, August 2-6, Portland, Oregon, USA
Trompenaars, Fons & Charles Hampden-Turner. (1997). Riding the Waves of Culture: Understanding cultural diversity in business. Nicholas Brealey Publishing, London
What is corporate social responsibility? definition and meaning. (n.d.). Retrieved April 8, 2015, from http://www.businessdictionary.com/definition/corporate-social-responsibility.html
What is GPP. (n.d.). Retrieved May 10, 2015, from: http://ec.europa.eu/environment/gpp/what_en.htm
You, H. (1994). Consumer behaviour in China: Customer satisfaction and cultural values. London: Routledge.
Zheng, C., Soosay, C., & Hyland, P. (2007). Manufacturing to Asia: Who will win the emerging battle for talent between Dragons and Tigers? Journal of Manufacturing Technology Management, 52-72.