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研究生: 吳姝霆
Wu, Shu-Ting
論文名稱: 產品涉入度、互動性和廣告訴求對廣告效果之影響--以互動廣告擴增實境應用為例
The Impact of Product Involvement, Interactivity and Advertising Appeal to Advertising Effect--Interactive Advertising Augmented Reality Application as Example
指導教授: 蔣旭政
Chiang, Hsu-Cheng
學位類別: 碩士
Master
系所名稱: 大眾傳播研究所
Graduate Institute of Mass Communication
論文出版年: 2018
畢業學年度: 106
語文別: 中文
論文頁數: 128
中文關鍵詞: 互動廣告擴增實境廣告效果產品涉入度互動性廣告訴求
英文關鍵詞: Interactive advertisement, Augmented Reality, Advertising effect, Product involvement, Interactivity, Advertising appeal
DOI URL: http://doi.org/10.6345/THE.NTNU.GMC.006.2018.F05
論文種類: 學術論文
相關次數: 點閱:270下載:51
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  • 新興電子的知識經濟以及全球資訊社會的轉型成為近年來社會和經濟的發展重心,隨之而來的行動裝置普及和科技技術進步讓廣告的形態有了更多可能性。廣告產業在這些年不斷發展中已越來越高度依賴科技,其中擴增實境技術的普及讓廣告主有更多可以發揮的空間和條件,因此有眾多企業將擴增實境作為廣告形式的參考並加以應用。對於此新型廣告形式,過往的文獻較少探討,學術界缺乏擴增實境互動廣告類的研究,因此本研究著重在互動廣告擴增實境中內容呈現方式對廣告效果的影響。
    本研究採用實驗法,以擴增實境應用程式為載體。共有三個自變項:產品涉入度(高/低),互動性(高/低),廣告訴求(理性/感性),應變項為廣告效果,包括消費者的廣告態度,品牌態度和購買意願。邀請總計241位受測者觀看和與擴增實境應用上的廣告互動。受試者分為8組,每組體驗的廣告內容在產品涉入度,互動性和廣告訴求上有差別。研究結果發現在產品涉入度和廣告訴求有較強的交互作用。在高產品涉入度下,理性訴求的廣告效果好於感性訴求,而在低產品涉入度下,感性訴求的廣告效果好於理性訴求。此外也發現在品牌態度上,高互動性的廣告中,理性訴求優於感性訴求,而在低互動性的廣告中則相反。結果顯示三個自變項的交互效果未能達到顯著。結果對於研究和實踐上的啟示也納入討論中。

    The transformation of emerging electronic knowledge economy and global information society become the development focus of society and economy, and the popularization of mobile devices and technological progress has made more possibilities for advertising forms. Advertising business grows with its dependency on technology, within which the popularization of augmented reality provides more space and criteria to advertisers. Therefore, more enterprises begin to apply augmented reality to advertising. For this new type of advertisement form, seldom literature has been discussed in the past, leading to a lack of study on augmented reality advertisement. This study aims to explore the advertising effect influenced by the content presentation form in interactive advertising augmented reality application.
    The experiment method is adopted in this study, with augmented reality application as a carrier. There are 3 independent variables including product involvement(high/low), interactivity(high/low) and advertising appeal(rational/emotional), and advertising effect as dependent variable including consumers’ attitude toward advertising, attitude toward brand and purchase intention. In a laboratory experiment, 241 participants were asked to watch and interact with advertisements in augmented reality apps. Participants were divided into 8 groups, each varied on levels of product involvement, interactivity, and advertising appeal. Results indicate that the interaction effect is obvious between product involvement and advertising appeal. With high product involvement advertisement, rational appeal leads to better advertising effect than the emotional appeal, otherwise, with low product involvement, the emotional appeal does better. Furthermore, on high interactivity advertisement, rational appeal works better on attitude toward brand while emotional appeal performs better on low interactive advertisement. Responses from the participants also reveal that the interaction of the three variables was not significant. Implications for the study and practice are also discussed.

    摘要 IV Abstract V 目次 VI 表次 IX 圖次 X 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與問題 5 第三節 研究範疇 7 第四節 研究架構與流程 8 第二章 文獻探討 9 第一節 互動廣告 10 一、廣告 10 二、互動廣告 10 第二節 擴增實境 14 一、擴增實境 14 二、行動擴增實境 19 三、擴增實境應用 19 四、擴增實境市場 22 五、近幾年關於擴增實境的部分相關研究 25 第三節 產品涉入程度 29 一、涉入度 29 二、產品涉入度 30 三、涉入度的測量 31 第四節 互動性 33 一、互動性 33 二、知覺互動性 35 三、互動性與行動遊戲廣告 36 第五節 廣告訴求 38 一、廣告訴求 38 二、理性訴求和感性訴求 39 第六節 廣告效果 41 一、廣告態度 41 二、品牌態度 42 三、購買意願 43 第七節 假設推導 45 一、論述互動性、產品涉入度與廣告效果之關係 45 二、論述產品涉入度、廣告訴求與廣告效果之關係 46 三、論述互動性、產品涉入、廣告訴求對廣告效果之交互關係 48 第三章 研究方法 51 第一節 研究架構 51 第二節 實驗應用設計 52 一、研究方法 52 二、研究工具 52 三、自變項操作型定義 58 四、應變項測量 61 五、實驗設計 64 六、問卷設計 66 七、統計方法 66 第三節 前測檢定 69 一、前測目的與流程 69 二、受測者招募 71 三、前測結果 71 第四節 主實驗 76 一、實驗流程 76 二、操弄檢定 77 三、抽樣方式 78 第四章 研究結果與分析 79 第一節 樣本結構資料敘述統計分析 79 第二節 信度分析 81 第三節 主實驗之操弄檢定 82 一、產品涉入度之操弄檢定 82 二、互動性之操弄檢定 82 三、廣告訴求之操弄檢定 83 第四節 研究假設之驗證 84 一、主要效果與交互效果分析 84 二、假設檢定 88 第五節 假設驗證之彙整 95 第五章 結論與建議 97 第一節 研究結果與討論 97 一、產品涉入度x互動性對廣告效果無顯著影響 97 二、產品涉入度x廣告訴求對廣告效果有顯著影響 98 三、產品涉入度x互動性x廣告訴求對廣告效果無顯著影響 99 第二節 研究貢獻 101 一、學術貢獻 101 二、實務貢獻 101 第三節 研究限制與未來方向 102 一、研究限制 102 二、未來建議 103 參考文獻 105 附錄一 產品涉入度前測問卷 119 附錄二 互動性前測問卷 120 附錄三 廣告訴求前測問卷 121 附錄四 實驗刺激物呈現 122 附錄五 主實驗問卷 124

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