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研究生: 吳柏霖
Wu, Bo-Lin
論文名稱: 以涉入程度、IG 使用年資與追蹤帳號數作為調節機制探討時間壓力、後悔心理與即時購物意願之關係
Leveraging the Product Involvement, Instagram Tenures and Number of Followers as Moderating Mechanisms to Examine the Relationships Between Time Pressure, Consumer Regrets and Real-time Purchase Willingness
指導教授: 洪秀瑜
Hung, Hsiu-Yu
口試委員: 周世玉
Chou, Shih-Yu
白佩玉
Bai, Pei-Yu
洪秀瑜
Hung, Hsiu-Yu
口試日期: 2022/06/23
學位類別: 碩士
Master
系所名稱: 全球經營與策略研究所
Graduate Institute of Global Business and Strategy
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 56
中文關鍵詞: 時間壓力即時購物意願預期後悔未行動後悔涉入程度
英文關鍵詞: time pressure, expected regret, unacted regret, real-time purchase willingness, involvement
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202200917
論文種類: 學術論文
相關次數: 點閱:139下載:53
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  • 社群平台的特性形成品牌端與消費者端溝通的重要橋梁,而限時動態的特性影響使用者的心理變化,故本論文以限時動態作為模擬情境,探討後悔心理與感知時間壓力兩者間的關係以及後悔對即時購物意願的關係。此外,加入涉入程度和使用社群媒體的不同背景作為調節變數。而本研究結果在時間壓力下會影響後悔心理進而影響即時購物意願,而根據分群檢定結果顯示,涉入程度高的組別在正向調節時間壓力到預期後悔之間的關係的效果比涉入程度低的組別來的好;而追蹤帳號數低的組別在負向調節預期後悔到即時購物意願的關係比追蹤帳號數高的組別來的好。

    The features of social media become the important and primary communication bridge between in-house and consumers. And the properties of Instagram story affect the change of users’ mental. Therefore, the thesis is focused on stories being the main scenario simulation, which investigates the relationship between time pressure and regret mental and that between regret mental and real-time purchase willingness. Besides, I add the involvement and the different background of using social media to be the moderators.

    According to the consequence, it indicates that time pressure would affect the regret mental and then affect the real-time purchase willingness. In terms of grouping statistical test, the high-involvement group has more positive moderation effect between time pressure and expected regret than the low-involvement group; however, the less-followers group has more negative moderation effect between expected regret and real-time purchase willingness than the more-followers group.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究重要性與目的3 第二章 文獻回顧 4 第一節 消費者購物決策 4 第二節 時間壓力與消費者購物決策 10 第三節 後悔 12 第四節 消費者產品涉入對後悔的影響 15 第五節 假說推導 17 第三章 研究方法 20 第一節 研究架構 20 第二節 研究對象與研究設計 21 第三節 構念衡量 22 第四章 研究結果 27 第一節 有效樣本之敘述統計 27 第二節 共線性診斷 34 第三節 信度分析 35 第四節 效度分析 40 第五節 模型配適度檢定 41 第六節 假說檢定 43 第五章 結論與建議 49 第一節 研究結論 49 第二節 管理意涵 50 第三節 研究限制與未來研究方向 51 參考文獻 52

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