研究生: |
陳大山 Samuel David Norales Arauz |
---|---|
論文名稱: |
The Effect of Emotional Intelligence as a Moderator on the Relationship between Cultural Intelligence and Cross-Cultural Adjustment |
指導教授: |
林怡君
Lin, Yi-Chun |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2011 |
畢業學年度: | 99 |
語文別: | 英文 |
論文頁數: | 61 |
英文關鍵詞: | Emotional intelligence, Cultural intelligence, Cross-cultural adjustment |
論文種類: | 學術論文 |
相關次數: | 點閱:154 下載:13 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
This research intended to empirically test whether emotional intelligence has a moderating effect on the relationship between cultural intelligence and cross-cultural adjustment. In addition, this study examined whether cultural intelligence predicts cross-cultural adjustment.
The sample in this study is Thai worker categorized into the level of blue collar workers in Taiwan. The participants were conveniently selected. They have been working more than three months for the manufactory industry in Central Taiwan. A total of 500 questionnaires were distributed, and a total of 323 (64.6%) of them responded. The questionnaire contained demographic information and three variables measuring emotional intelligence, cultural intelligence and cross-cultural adjustment. Hierarchical regression analysis was used to test two hypotheses of this research. The results were summarized as follows:
1. Cultural intelligence had a positive relationship with cross-cultural adjustment.
2. Emotional intelligence significantly and negatively moderated the relationship between cultural intelligence and cross-cultural adjustment.
Ang, S., Van Dyne, L., & Koh, C. (2006). Personality correlates of the four-factor model of cultural intelligence. Group & Organization Management, 31 (1), 100-123.
Ang, S., Van Dyne, L., Koh, C., Ng, K. Y., Templer, K. J., Tay, C., & Chandrasekar, N. A. (2007). Cultural intelligence: Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance. Management and Organization Review, 3 (3), 335-371.
Bagshaw, M. (2000). Emotional intelligence – training people to be affective so they can be effective. Industrial and Commercial Training, 32 (2), 61-65.
Bhaskar-Shrinivas, P., Shaffer, M. A., & Luk, D. M. (2005). Input-based and time-base models of international adjustment: Meta-analytic evidence and theoretical extensions. Academy of Management Journal, 48, (2), 257-281.
Black, S. J. (1988). Work role transitions: a study of American expatriate managers in Japan. Journal of International Business studies, 19, 277-294.
Black, J. S. (1990). The Relationship of personal characteristics with the adjustment of Japanese expatiate managers. Management International Review, 30 (2), 119-134.
Black, J. S., & Gregersen, H. B. (1991a). The other half of the picture: Antecedents of spouse cross-cultural adjustment. Journal of International Business Studies, 22 (3), 461-478.
Black, J. S., & Gregersen, H. B. (1991b). When Yankee comes home: Factors related to expatriate and spouse repatriation adjustment. Journal of International Business Studies, 22 (4), 671-694.
Black, J. S., & Mendenhall, M. (1990). Cross-cultural training effectiveness: A review and a theoretical framework for future research. Academy of Management Review, 15 (1), 113-136.
Black, J. S., & Mendenhall, M. (1991). The U-curve adjustment hypothesis revisited: A review and theoretical framework. Journal of International Business, 22 (2), 225-247.
Black, J. S., Mendenhall, M. & Oddou, G. (1991). Toward a comprehensive model of international adjustment: An integration of multiple theoretical perspectives. Academy of Management Review, 16 (2), 291-317.
Black, J. S., & Stephens, G. K. (1989). The influence of the spouse on American expatriate adjustment and intent to stay in Pacific Rim overseas assignments. Journal of Management, 15 (4), 529-544.
Brislin, R., Worthley, R., & Macnab, B. (2006). Cultural intelligence: Understanding behaviors that serve people’s goals. Group and Organization Management, 31 (1), 40-55.
Brown, F. W., Bryant, S. E., & Reilly, M. D. (2006). Does emotional intelligence – as measured by the EQI – influence transformational leadership and/or desirable outcomes? Leadership & Organization Development Journal, 27 (5), 330-351.
Bureau of employment and vocational training (2009). Foreign workers statistics. Retrieved May 4, 2010 from URL: http://www.evta.gov.tw/content/list.asp?mfunc_id=14&func_id=57
Caligiuri, P. M. (2000). Selecting expatriates for personality characteristics: A moderating effect of personality on the relationship between host national contact and cross-cultural adjustment. Management International Review, 40, 61-80.
Central Intelligence Agency (2009). Taiwan. Retrieved December 26, 2009 from URL: https://www.cia.gov/library/publications/the-world-factbook/geos/tw.html
Central Intelligence Agency (2009). Thailand. Retrieved December 26, 2009 from URL: https://www.cia.gov/library/publications/the-world-factbook/geos/th.html
Chen, S. M. (2005). Handle our Thai relations carefully. Retrieved February 7, 2010 from URL: http://www.taipeitimes.com/News/editorials/archives/2005/08/30/2003269730
Chuang, J. (2005). Thai workers riot against unfair firm. Retrieved February 7, 2010 from URL: http://www.taipeitimes.com/News/front/archives/2005/08/23/2003268802
Council of Labors Affairs of Taiwan (2010). Foreign workers statistics. Retrieved May 4, 2010 from URL:http://www.cla.gov.tw/cgi-bin/siteMaker/SM_theme?page=49c05774
Cohen, J., Cohen, P., West, S. & Aiken, L. (2003). Applied multiple/Correlation analysis for behavioral sciences. Lawrence Erlbaum, Mahwah, N.J.
Council of Labors Affairs of Taiwan (2008). Overview of foreign workers labor introduction. Retrieved June 12, 2010 from URL: http://www.cla.gov.tw/cgi-bin/siteMaker/SM_theme?page=48f401c4
Early, P. C. (2002). Redefining interactions across cultures and organizations: Moving forward with cultural intelligence. Research Organizational Behavior 24, 271-299.
Early, P. C., Ang, S. (2003). Cultural intelligence: Individual interactions across cultures. Palo Alto, California: Stanford University Press.
Early, P. C., Ang, S., & Tan J. S. (2006). Developing cultural intelligence at work. Stanford University Press.
Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review, 82 (10), 139-146.
Earley, P. C., & Peterson R. (2004). The elusive cultural chameleon: Cultural intelligence as a new approach to intercultural training for the global manager. Academy of Management Learning and Education, 3 (1), 100-115.
Executive Yuan, R.O.C. Taiwan (2009). Directorate-general of budget, accounting and statistics. Retrieved December 26, 2009 from URL: http://eng.dgbas.gov.tw/mp.asp?mp=2
Field, A. (2009). Discovering statistics using SPSS. SAGE Publication Ltd; London.
Gabel, R. S., Dolan, S. L., & Cerdin, J. L. (2005). Emotional intelligence as predictor of cultural adjustment for success in global assignments. Career Development International, 10 (5), 375-395.
Hechanova, R., Beehr, T. A., & Christiansen, N. D. (2003). Antecedents and consequences of employees’ adjustment to overseas assignment: A meta-analytic review. Applied Psychology: An International Review, 52, (2), 213-236.
Hofstede, G. (1999). Culturas y organizaciones; El software mental, la cooperación internacional y su importancia para la supervivencia. Alianza Editorial, S.A. Madrid.
Hofstede, G. (1983). National cultures in four dimensions; a research – based theory of cultural indifferences among nations. International Studies of Management & Organization, XIII, (1-2), 46-74.
Hofstede, G. & Hofstede, G. J. (2005). Cultures and organizations. Software of the mind. Intercultural cooperation and its importance for survival. The McGraw-Hill companies, New York, NY.
Kim, K., Kirman, B. L., & Chen, G. (2006). Cultural intelligence and international assignment effectiveness. Academy of Management Best Conference Paper, 2006 IM: C1-C6.
Kim, K. & Slocum, J. W. (2008). Individual differences and expatriates assignment effectiveness: The case of U.S. based Korean expatriates. Journal of World Business, 43, 109-126
Koman, E. S., & Wolff, S. B. (2008). Emotional intelligence competencies in the team and team leader. A multi-level examination of the impact of emotional intelligence on team performance. Journal of Management Development, 27 (1) 55-75.
Kumar, N., Rose, C. R., & Subramaniam (2008). The bond between intelligences: cultural, emotional, and social. Performance Improvement, 47 (10), 42-48.
Law, K. S., Wong, C. S., & Song, L. J. (2004). The constructs and criterion validity of emotional intelligence and its potential utility for management studies. Journal of Applied Psychology, 89 (3), 483-4965
O’Hagan, P. (2006). From Text to Talk: Taiwan in Simple English. Cosmos Culture LTD, Taipei.
Salovey, P., & Mayer, J. (1990). Emotional intelligence. Baywood Publishing Co., Inc., 185-211.
Swierczek, F. W., & Onishi, J. (2003). Culture and conflict: Japanese managers and Thai subordinates. Personnel Review, 32 (2), 187-210.
Thomas, D. C., Inkson, K. (2004). Cultural intelligence: People skills for global business. Berrett-Koehler Publishers, Inc, San Francisco.
Templer, K. J., Tay, C., & Chandrasekar N. A. (2006). Motivational cultural intelligence, realistic job preview, realistic living conditions preview, and cross-cultural adjustment. Group & Organization Management, 31 (1), 154-173.
The cultural intelligence center (2005). The 20 item four factor cultural intelligence scale. Retrieved December 26, 2009 from URL: http://culturalq.com/20itemscale.html
Triandis, H. C. (2006). Cultural intelligence in organizations. Group & Organization Management, 31 (1) 20-26.
Wikipedia, the free encyclopedia (2010). Culture of Taiwan. Retrieved February 7, 2010 from URL: http://en.wikipedia.org/wiki/Culture_of_Taiwan
Wikipedia, the free encyclopedia (2010). Thailand. Retrieved February 7, 2010 from URL: http://en.wikipedia.org/wiki/Thailand
Winkelman, M. (1994). Cultural Shock and adaptation. Journal of Counseling & Development, 73, 121-126.
Wong, C. S., & Law, K. S. (2002). The effects of leader and follower emotional intelligence on performance and attitude: An exploratory study. The Leadership Quarterly, 13, 243-274.