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研究生: 林千綺
Lin, Chien-Chi
論文名稱: 從收禮者的觀點探討旅遊者送禮的價值
The values of traveler's gift-giving:From the perspective of receivers
指導教授: 劉元安
Liu, Yuan-An
學位類別: 碩士
Master
系所名稱: 運動休閒與餐旅管理研究所
Graduate Institute of Sport, Leisure and Hospitality Management
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 232
中文關鍵詞: 收禮者送禮者方法目的鏈符號互動論
英文關鍵詞: Receiver, Giver, Means-end Chains, Symbolic Interactionism
論文種類: 學術論文
相關次數: 點閱:143下載:0
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  • 符號互動在人們溝通與行為中是個重要的角色,隨著互動頻繁的需要,人們不但善用禮物、也不斷創造各種類型的禮物藉以相互溝通、表達情意,完成社會活動。旅遊者在旅程中為親友準備一份禮物的消費行為沒有隨時代改變,近幾年的相關研究發現一個失敗的禮物,不但沒有搭起兩者間的溝通橋樑,反而使彼此之間的人際關係以及交流模式受到損害,因此本研究主旨在探究收禮者對於收到印象特別深刻的禮物後他們內心真實的想法與認知。研究對象是從研究者周圍親友開始採立意抽樣以及滾雪球方式選取樣本,訪談人數共為20位,訪談內容文本以方法目的鏈以及符號互動論的觀點進行分析,藉由屬性-結果-價值的階層模式結合符號、心靈、自我、角色移轉,推演收禮者對送禮者及其行為所認知的價值。本研究發現受訪者收到印象深刻禮物的屬性可歸方便型、偏好型、購物型、特別型以及個人化禮物等五類,其中以購物型禮物和特別型禮物所占的比率最高;這些不同類型禮物所帶出來的結果反映出是「分享品嘗」、「身分辨別」、「擺設裝飾」、「回憶」、「正面情緒」、「負面情緒」、「文化」、「人際關係」以及「親屬關係」等結果;受訪者對印象深刻的禮物所認知的價值為「快樂愉悅幸福」、「真正友誼」、「內在和諧」。就符號互動論的觀點而言,禮物藉由收禮者在送禮行為的互動過程當中仍可看出,自己與送禮者之間所代表符號的象徵性、關係親疏程度以及存在感。

    Symbolic interaction plays an important role in human society, in terms of communication. People not only express themselves by giving gifts, but also regard gift giving behavior as witness of relationships. Tourists used to bring gifts during the journey for their families and friends. Some recent studies indicated that sometimes gift senders failed to consider the appropriateness of the gift and resulted in damaging the interpersonal relationship . The main purpose of this research is to explore the true perceptions and values from the perspective of gift receivers when they obtained the most impressive gifts. This research applied both purposive and snowball sampling methods to conduct in-depth interviews methods. Means-End Chain (MEC) theory was adopted to investigate the symbols, minds, self and the role transformation of 20 gift recipients with Soft Laddering. The major results of this paper were as follows.
    1. Attributes of the most impressive gifts were convenience, givers’ preference, shopping-kind, specialty, and personalized gifts.
    2. Results of the most impressive gifts were generated as taste-sharing, identification, decorations, memorabilia, emotions, culture, interpersonal relationships and family relationships.
    3. Values that the most impressive gifts brought to the interviewees were “happiness”, “truth of the friendship” and “internal harmony”.
    4. Symbolic interactionism suggested that the gift-giving process reflected the relative position of the gift recipient and revealed the sense of existence of the recipient.

    論文通過簽名表..............................................i 論文授權書.................................................ii 中文摘要..................................................iii 英文摘要..................................................iv 謝誌......................................................v 目次.....................................................vi 表次.....................................................vii 圖次.....................................................ix 第壹章 緒論................................................1 第一節 研究背景............................................1 第二節 研究動機............................................2 第三節 問題意識............................................4 第四節 研究目的............................................8 第貳章 文獻回顧............................................9 第一節 送禮行為相關哲學觀點..................................9 第二節 送禮者、禮物和收禮者之間的循環..........................37 第三節 方法目的鏈..........................................76 第四節 價值...............................................87 第參章 研究方法............................................98 第一節 方法目的鏈..........................................98 第二節 訪談設計............................................99 第三節 資料分析方法........................................103 第四節 研究對象選取........................................105 第五節 信效度檢驗..........................................109 第六節 研究倫理...........................................114 第肆章 研究結果與討論.......................................117 第一節 受訪者及其禮物之概況..................................117 第二節 禮物之價值知覺圖分析..................................123 第三節 從社會關係探討收禮者認為送禮行為之價值...................166 第四節 運用符號互動論概念分析收禮者對送禮行為的理解與詮釋..........180 第伍章 結論與建議..........................................192 第一節 結論...............................................192 第二節 研究建議...........................................195 第三節 研究限制與後續研究建議................................197 參考文獻.................................................198 附錄....................................................231

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