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研究生: 曾歆媄
Mery Zeng Xin Mei
論文名稱: 轉型領導與員工留任:員工犬儒主義、員工年齡和工作動機的調節和中介作用
Transformational Leadership and Employee Retention:A Moderated-Mediating Role of Employee Cynicism, Employee Age, and Work Motivation
指導教授: 周佳敏
Chou, Chia-Min
口試委員: 周佳敏
Chou, Chia-Min
許書瑋
Hsu, Shu-Wei
簡忠仁
Chien, Chung-Jen
口試日期: 2024/07/18
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 79
中文關鍵詞: 轉型領導工作動機員工留任員工犬儒主義員工年齡
英文關鍵詞: Transformational Leadership, Work Motivation, Employee Retention, Employee Cynicism, Employee Age
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202401562
論文種類: 學術論文
相關次數: 點閱:94下載:4
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  • 日益高漲的人才需求以及公司間的激烈競爭使得組織難以留住有經驗、技能和才華的員工。公司必須確定員工離開組織的原因,以找到有效的措施來防止這一問題。本研究基於自我決定理論,探討轉型領導如何通過不同類型的工作動機影響員工留任的不同組成部分。它還檢查了員工年齡和性格特徵(包括犬儒主義)等個人因素,以及這些方面如何影響員工留在組織中的決定。本研究採取量化方法,優點在於能從大量員工中收集數據並在短時間內進行數據收集。數據來自於使用網絡平台SurveyMonkey 收集的346 名全職台灣員工。數據採用統計軟件 “Statistical Package for the Social Sciences”(SPSS) 進行評估。具體而言,"Smart Partial Least Squares” (PLS)用於路徑建模、測量模型和自助法以測試假設。PLS-SEM 的結果表明,內在動機部分中介了轉型領導與情感承諾之間的關係。認同調節和投射調節也部分中介了與規範性承諾的聯繫,而外在調節部分中介了轉型領導與持續性承諾之間的關係。此外,更高程度的員工犬儒主義削弱了轉型領導與認同調節之間的關係,間接影響情感承諾與規範性承諾。同時,員工年齡負向調節了轉型領導與規範性承諾和持續性承諾之間的關係。

    The high demand for talent and intense competition among companies make it challenging for organizations to keep experienced, skilled, and talented workers. It is mandatory to determine why employees leave their organizations to find effective measures to prevent this problem. Based on self-determination theory, this study illustrates how transformational leadership influences different components of employee retention through various types of work motivations. The study aims to evaluate the factors impacting employee retention by examining the role of various types of work motivation. It also examines individual factors such as employee age and personality traits, including cynicism, and how these factors influence an employee's decision to remain with an organization. The approach taken in this study was quantitative, providing the advantage of gathering data from a large sample of employees and facilitating data collection within a short period. Data were obtained from 346 full-time Taiwanese employees using the internet platform SurveyMonkey. The data were evaluated using the Statistical Package for the Social Sciences”(SPSS). Specifically, “Smart Partial Least Squares” (PLS) was used in path modeling, measurement models, and bootstrapping to test hypotheses. The PLS-SEM findings indicate that intrinsic motivation partially mediates the relationship between transformational leadership and affective commitment. Identified regulation and introjected regulation also partially mediate the link to normative commitment, while external regulation partially mediates the relationship between transformational leadership and continuance commitment. Additionally, higher levels of employee cynicism weaken the relationship between transformational leadership and identified regulation, indirectly affecting affective and normative commitment. Meanwhile, employee age negatively moderates the relationship between transformational leadership and both normative and continuance commitment.

    ACKNOWLEDGEMENT .................................................................................................................... i CHINESE ABSTRACT ....................................................................................................................... ii ENGLISH ABSTRACT...................................................................................................................... iii TABLE OF CONTENTS ................................................................................................................... iv LIST OF TABLES .............................................................................................................................. vi LIST OF FIGURES ........................................................................................................................... vii CHAPTER I INTRODUCTION ...................................................................................................... 1 1.1 Research Background .......................................................................................................... 1 1.2 Research Gaps ..................................................................................................................... 3 1.3 Research Objectives ............................................................................................................ 4 1.4 Research Questions .............................................................................................................. 4 1.5 Significance of the Study ..................................................................................................... 5 CHAPTER II LITERATURE REVIEW ......................................................................................... 6 2.1 Transformational Leadership .............................................................................................. 6 2.2 Work Motivation ................................................................................................................ 8 2.3 Employee Retention ......................................................................................................... 10 2.4 Transformational Leadership and Employee Retention ................................................... 11 2.5 Transformational Leadership, Work Motivation and Employee Retention ..................... 13 2.6 Employee Cynicism ........................................................................................................... 16 2.6.1 Employee Cynicism, Transformational Leadership, and Identified Regulation ... 18 2.7 Employee Age ................................................................................................................... 19 2.7.1 Employee Age and Transformational Leadership ................................................. 19 2.7.2 Employee Age and Normative Commitment ........................................................ 20 2.7.3 Employee Age and Continuance Commitment ..................................................... 20 CHAPTER III METHODOLOGY ................................................................................................ 21 3.1 Research Framework ......................................................................................................... 21 3.2 Research Hypotheses ......................................................................................................... 22 3.3 Data Collection Procedures ............................................................................................... 23 3.4 Measurement Instruments .................................................................................................. 25 3.5 Data Analysis Method ....................................................................................................... 33 3.5.1 Statistical Analysis ................................................................................................ 33 3.5.2 Correlation Analysis ............................................................................................. 33 3.5.3 Regression/Coefficient of Determination (R²) ..................................................... 34 CHAPTER IV RESULTS ............................................................................................................... 35 4.1 Descriptive Statistics ......................................................................................................... 35 4.1.1 Sample Characteristics .......................................................................................... 35 4.1.2 Descriptive Statistic Analysis ............................................................................... 39 4.1.3 Correlation Analysis ............................................................................................. 40 4.2 Common Method Variance Analysis ................................................................................ 46 4.3 Measurement Model .......................................................................................................... 46 4.3.1 Instrument Validity and Reliability ....................................................................... 46 4.4 Structural Model ................................................................................................................ 47 4.4.1 Multicollinearity Analysis ..................................................................................... 47 4.4.2 Coefficient of Determination (R²) Analysis ......................................................... 48 4.5 Hypotheses Testing ............................................................................................................ 49 CHAPTER V DISCUSSION AND CONCLUSION ..................................................................... 56 5.1 Summary of Findings ....................................................................................................... 56 5.2 Theoretical Implications .................................................................................................... 58 5.3 Practical Implications ....................................................................................................... 59 5.4 Limitations of the Study ................................................................................................... 61 5.5 Recommendations for Future Research ............................................................................ 61 REFERENCES ................................................................................................................................... 63

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