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研究生: 高香和
KOHYANGHWA
論文名稱: 國家形象與品牌形象對台灣女性消費者購買意圖影響之研究 - 以韓國化妝品為例
A Study on the Influence of Country Image and Brand Image on Female Consumer’s Purchase Intention – A Korean Cosmetics Case
指導教授: 董澤平
Dong, Tse-Ping
學位類別: 碩士
Master
系所名稱: 全球經營與策略研究所
Graduate Institute of Global Business and Strategy
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 85
中文關鍵詞: 化妝品國家形象品牌形象消費者購買意圖
英文關鍵詞: Cosmetics, Country image, Brand image, Consumer’s purchase intention
論文種類: 學術論文
相關次數: 點閱:1599下載:130
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目前韓國化妝品對台灣市場的出口量與出口金額日益成長,且台灣女性消費者對韓國化妝品之需求也持續增加。因此本研究目的為了解台灣女性消費者對韓國國家形象與韓國化妝品之品牌形象的想法,且以韓國化妝品來,主要探討韓國國家形象與韓國化妝品之品牌形象與台灣女性消費者購買意圖之影響關係。此外,採用便利抽樣之方式針對台灣女性消費者進行網路問卷調查。總共回收504份問卷,有效問卷為481,針對其有效問卷進行統計分析,透過信度分析、相關分析、迴歸分析以及階層迴歸分析驗證本研究的假設。本研究實證研究發現如下:
第一、台灣女性消費者針對韓國國家形象與韓國化妝品之品牌形象,正面的想法居多。
第二、韓國國家形象對台灣女性消費者購買意圖有正向影響。
第三、韓國國家形象對韓國化妝品之品牌形象有正向影響。
第四、韓國化妝品之品牌形象對台灣女性消費者購買意圖有正向影響。
第五、韓國國家形象透過韓國化妝品之品牌形象的中介影響,進而對台灣女性消費者購買意圖有正向影響。
依據上述的實證研究發現,了解台灣女性消費者之購買意圖,建立有效的行銷策略有助於韓國化妝品廠商在台灣市場持續發展。

A Study on the Influence of Country Image and Brand Image on Female Consumer’s Purchase Intention – The Case of Korean Cosmetics

Recently, Imported Korean cosmetics to Taiwan has been growing significantly and Taiwanese female consumers’ demand for Korean cosmetics continues to steadily increase. The main purpose of this study is to understand consumer’s perception of Korea and Korean cosmetic brand images. This study also investigates the relationships between the perception of Korea, Korean cosmetic brand images, and consumer’s purchase intention (refers as “purchase intention” for short in the following). This study adopts convenience sampling method by collecting samples online. Our test subjects are Taiwanese female consumers. A total of 504 samples was collected, with 481 valid questionnaires. This study applies reliability analysis, correlation analysis, regression analysis and hierarchical regression analysis to examine the hypotheses.
The findings suggest that Taiwanese consumer’s perception of Korea and Koreans cosmetics brand image are mostly positive. The perception of Korea is found to positively effect Korean cosmetics as well consumer’s purchase intention. Korean cosmetic brand images in turn, can contribute to an increase in more favourable Taiwanese female consumer’s purchase intention. The findings also confirms the significant mediating effect of Korean cosmetics brand image which partially mediates the positive effect of Korea’s country image on Taiwanese female consumers’ purchase intention.
Further researches in the future base on the findings of this study may suggest more effective marketing strategies for exporting Korean cosmetics to the Taiwanese market.

摘要 i ABSTRACT ii 目錄 iii 表目錄 viii 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與目的 2 第三節 研究範圍與研究方法 2 第四節 研究貢獻 3 第五節 研究流程 4 第二章 文獻探討 5 第一節 國家形象 5 一、 國家形象的定義 5 二、 國家形象之組成因素 6 三、 國家形象效果之現有理論模型 7 第二節 品牌形象 9 一、 品牌形象之定義 9 二、 品牌形象之組成因素 10 三、 品牌形象之重要性 11 第三節 消費者購買意圖 12 一、 購買意圖之定義 12 二、 影響購買意圖之其他因素 13 第四節 國家形象對消費者購買意圖影響 13 第五節 品牌形象對消費者購買意圖影響 14 第六節 實證研究 15 第三章 研究方法與設計 20 第一節 研究假設 20 一、 韓國國家形象與購買意圖之間關係 20 二、 韓國國家形象與韓國化妝品之品牌形象之間的關係 20 三、 韓國化妝品之品牌形象與台灣女性消費者購買意圖之間的關係 21 四、 韓國國家形象以及韓國化妝品之品牌形象與台灣女性消費者購買意圖之間的關係 22 第二節 研究架構 23 第三節 變數的操作性定義與衡量 23 一、 國家形象 – 自變數 24 二、 品牌形象 – 自變數且中介變數 25 三、 消費者購買意圖 – 依變數 26 第四節 問卷設計與抽樣方法 27 一、 問卷設計 27 二、 抽樣方法 27 第五節 資料分析方法 28 一、 樣本基本資料分析 28 二、 信度分析 28 三、 相關分析 28 四、 迴歸分析 29 五、 階層迴歸分析 29 六、 逐步回歸分析 29 七、 單因子多變量變異數分析 30 第四章 研究結果與分析 31 第一節 樣本結構分析 31 一、 年齡分佈概況 31 二、 教育程度分佈概況 31 三、 職業分佈概況 31 四、 每月可支配所得分佈概況 32 五、 居住地區分配概況 32 六、 一週化妝次數概況 32 七、 每月購買化妝品的平均金額分佈概況 32 第二節 年齡別與地區別一週平均化妝次數 34 第三節 台灣女性消費者對韓國國家形象與韓國化妝品品牌形象之想法 36 一、 台灣女性消費者對韓國國家形象之想法 36 二、 台灣女性消費者對韓國化妝品品牌形象之想法 37 第四節 差異分析 38 一、 年齡 38 二、 教育程度 41 三、 職業 42 四、 每月平均可支配所得 45 五、 居住地區 47 六、 每月購買化妝品的平均金額 49 第五節 相關分析 51 第六節 信度分析 53 第七節 研究假設驗證結果 55 一、 假設一之驗證結果 55 二、 假設二之驗證結果 57 三、 假設三之驗證結果 59 四、 假設四之驗證結果 61 五、 驗證結果摘要 63 第八節 討論與分析 63 一、 韓國國家形象對台灣女性消費者購買意圖有影響 63 二、 韓國國家形象對韓國化妝品之品牌形象有影響 64 三、 韓國化妝品之品牌形象對台灣女性消費者購買意圖有影響 64 四、 韓國化妝品之品牌形象的中介角色 65 第五章 結論與建議 66 第一節 研究結論 66 第二節 管理意涵 67 第三節 研究限制 69 第四節 未來研究方向之建議 70 參考文獻 71 問卷 82

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정승미.(2011). 해외 명품 화장품의 pre-tester 리뷰가 소비자 구매행동에 미치는 영향 The effect of overseas luxury cosmetics pre-tester reviews on consumer purchase behavior (碩士論文). 淑明女子大學校 大學院 衣類學科. 韓國 首爾.

조정래.(2007). 브랜드이미지와 기업이미지가 구매의도에 미치는 영향에 관한 연구 : 냉장고 제품을 중심으로 The effect of brand image and corporate image on purchase intention (碩士論文). 高麗大學校 經營大學院:行銷組. 韓國 首爾.

조형섭.(2010). 브랜드태도가 브랜드 이미지와 브랜드 로얄티에 미치는 영향관계와 구매의도에 미치는 영향에 관한 연구 : 정관장 브랜드를 중심으로 The empirical of the effect of brand attitude on brand image, brand loyalty and purchase intention-Focused on Korean red ginseng brand "Cheing Kwan Chang" (碩士論文). 慶熙大學校 經營大學院 品牌管理組. 韓國 首爾.

주경철. (2013). 국가와 제품이미지가 브랜드이미지에 미치는 영향에 관한 연구 : 한국과 중국대학생의 비교분석을 중심으로 A Research on the Influence of Country Image and Product Image
on Brand Image: A Comparative Analysis with Emphasis on Korean and Chinese University Students (博士論文).關東大學校 大學院 修理資訊學科. 韓國 江原道.

한은경, & 유재하. (2004). 소비자 구매의도에 영향을 미치는기업평판요인에 관한연구-한국과 일본의 유제품기업을 중심으로 A Study on Corporate Reputation Factors to Influence the Purchasing Intention of Consumers - Based on Korean and Japanese Dairy Products Companies. 광고연구, 65, 127-146.

三、 中文文獻

陳建成, & 張維志. (民99). 品牌形象與購買意圖關係之研究-以促銷活動爲中介變項 A Study on the Relationship between Brand Image and Purchase Intention: The Mediating Effects of Sales Promotion. International Journal of Lisrel, 3(1), 1-17.

黃少章. (民99). 品牌形象, 品牌個性, 品牌態度, 品牌偏好與運動商品購買意圖關係之研究 The study of relational analysis of Brand Image, Brand Personality, Brand Attitude, Brand Preference and Sports Product Purchase Intention. 運動傳播學刊, (3), 130-148.

白滌清(譯)(民101)。消費者行為(Roger D. Blackwell, Paul W. Miniart, James F. engel, Pai Di-ching, Norjaya Mohd. Yasin, Wan Jooria Hood)。台北市:新加坡商聖智學習亞洲死人有限公司台灣分公司。

沈永正(民101)。消費者行為 – 成功行銷的必備要素。台北市:三民

林隆儀, & 許慶珍. (民96). 參考群體與消費態度在消費動機對購買意圖影響的干擾效果—以老年消費者購買保健食品為例. 行銷評論, 4(4), 421-448.

鄭安欽, 劉春初, & 陳欣君. (民100). 女性化妝品在品牌形象, 促銷方式與購買意願關係之研究-以台灣和韓國品牌為例. 中州管理與人文科學叢刊, 1(1), 97-121.

劉麗惠(民102.08).美麗產業商機無限, 揮別代工 台商朝品牌路邁進.貿易Trade MAGAZINE 編號266. 60-63

網路新聞

문정원(2013.10.31). 2014년 화장품 수출, "수입규모 넘어선다". 뷰티한국. 取自 http://beauty.hankooki.com/news/articleView.html?idxno=14209

參考網站

進出口貿易統計(KOREA CUSTOMS SERVICE) : www.customs.go.kr/stats

中華民國統計資訊網:http://www.stat.gov.tw/mp.asp?mp=4

KOTRA TAIWAN : http://www.kotra.or.kr/KBC/taipei/KTMIUI010M.html

Innisfree:https://www.facebook.com/innisfreetaiwan?fref=ts
THE FACE SHOP:https://www.facebook.com/thefaceshoptw?fref=ts
Innisfree:http://www.innisfree.co.kr/
TONYMOLY:http://www.etonymoly.com/
THE FACE SHOP:http://www.thefaceshop.com/
ETUDE HOUSE:http://www.etude.co.kr/
SKINFOOD:http://www.theskinfood.com/
NATURE REPUBLIC:www.naturerepublic.com
too cool for school:http://www.toocoolforschool.com/

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