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研究生: 朱芳葶
Chu, Fang-ting
論文名稱: 高科技產業組織學習策略之研究-以個案公司為例
A Study of Organizational Learning Strategies of the High-Tech Industry:The Case of the High-Tech Corporation
指導教授: 方崇雄
Fang, Chung-Hsiung
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2003
畢業學年度: 91
語文別: 中文
論文頁數: 119
中文關鍵詞: 高科技產業組織學習策略組織學習策略
英文關鍵詞: high-tech industry, organizational learning, strategy, organizational learning strategy
論文種類: 學術論文
相關次數: 點閱:334下載:16
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  • 本研究主要目的在探討高科技產業組織學習策略之研究-以個案公司為例。在研究設計上,
    係採取質化的個案研究法,針對單一個案,透過個案訪談進行資料蒐集與分析。在研究的
    過程中,研究者前後總共進行六次訪談,第一次的受訪員工有兩位;其餘五次各訪談一位
    員工,合計有七位員工受訪。研究者將每次訪談內容記錄整理成逐字稿,再進行資料處理
    與分析。最後歸納得出個案公司組織學習之組織學習策略與具體作法,並針對後續研究提
    出幾點相關建議:
    本研究獲致的主要結論在於個案公司採取的組織學習策略包括:1.內化同業優勢的學習策
    略;2.結合異業專長的學習策略;3.模擬顧客需求的學習策略;4.適應法令與環境的學習
    策略;5.提供多重進修管道的學習策略;6.進行跨部門交流的學習策略;7.激發部門內互
    動的學習策略;8.傳遞層級知識的學習策略。
    對於後續研究方向的主要建議,包括:1.探討其他產業個案公司的組織學習策略;2.探討
    組織學習的其他構面;3.比較不同高科技公司之間的組織學習策略差異。

    The purpose of this study was to explore the important issues of the
    organizational learning strategies of the high-tech industry. The study
    adopted the single case study method of the qualitative research. The data was
    collected by in-depth interviews. In the process of the research, the author
    interviewed seven co-researchers in the corporation for six times. In the
    first time, the author interviewed two co-researchers, and one co-researcher
    each time for the next five times. After the interviews, the author coded the
    tapes into word processor files and did data analysis. Having done the study,
    conclusions and suggestions were made as follows:
    Conclusions:
    There were eight organizational learning strategies in this high-tech
    corporation. The eight strategies were as follows:1. To learn competitors’
    advantages;2. To integrate network’s professional specialties;3. To imitate
    and satisfy customers’ needs;4. To get with laws and the environment;5. To
    provide multiple learning ways;6.To exchange experiences between departments
    ;7. To share knowledge and skills in the department;8.To deliver knowledge
    from top to down.
    Suggestions:
    1.To explore organizational learning strategies of other industries;
    2.To discuss other aspects of organizational learning;
    3.To compare the differences of organizational learning strategies among high-
    tech corporations.

    目 錄 謝 誌 I 中文摘要 III 英文摘要 V 目 錄 VII 表 次 IX 圖 次 X 第一章 緒論 1 第一節 研究動機 1 第二節 研究目的 5 第三節 研究範圍與限制 6 第四節 重要名詞釋義 7 第二章 文獻探討 9 第一節 組織學習 9 第二節 組織學習策略 22 第三章 研究設計與實施 33 第一節 研究方法 33 第二節 研究步驟 37 第三節 研究對象 40 第四節 資料蒐集工具 42 第五節 資料分析 43 第四章 個案分析與討論 45 第一節 個案介紹 45 第二節 個案分析與討論 49 第五章 結論與建議 95 第一節 結論 95 第二節 建議 103 參考文獻 105 一、中文部分 105 二、英文部分 107 附 錄 117 附錄一 訪談題目 117 附錄二 逐字稿範例 118 附錄三 編碼逐字稿範例 119

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