簡易檢索 / 詳目顯示

研究生: 李明蒼
論文名稱: 我國軍事學校軍官知識分享意願與組織信任關係之研究─以陸軍兵科學校為例
指導教授: 洪仁進
Hung, Ren-Jin
學位類別: 碩士
Master
系所名稱: 教育學系
Department of Education
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 209
中文關鍵詞: 軍事學校陸軍兵科學校軍官知識分享意願組織信任
英文關鍵詞: military school, armed forces schools of Army, officer, willingness of knowledge sharing, organization trust
論文種類: 學術論文
相關次數: 點閱:293下載:7
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 論文摘要
    二十一世紀是一個強調「知識經濟」的時代,任何企業經營要擁有競爭優勢,組織就必須善於創造知識並持續保持創新。國軍掌理建軍備戰工作,負有維護國家安全任務,在面對軍事科技日新月異,作戰型態不斷改變的挑戰下,也應重視知識管理。尤其陸軍兵科學校,職司陸戰兵科專業教育訓練工作,更須建立知識分享文化,讓知識能獲得充分運用,發揮知識價值。
    知識分享是知識管理的重要一環。惟影響知識分享意願因素很多,而組織信任爲其中之一。故本研究目的在瞭解陸軍兵科學校軍官知識分享意願與對組織信任程度,其次是學校不同背景軍官在知識分享意願及對組織信任程度上的差異性,以及學校軍官個人知識分享意願與組織信任之間的關聯性。主要以陸軍兵科學校幕僚職及教官職軍官爲研究對象,在藉由文獻探討獲得相關立論基礎後,以軍官各種背景為基本變項,組織信任為自變項,知識分享意願為依變項設計各量表,採問卷調查法進行量測,共發放250份問卷,回收為有效卷238份。經以獨立樣本t檢定、單因子變異數分析、皮爾森相關及迴歸分析方法等統計分析結果,並獲得幾點結論,同時針對實務管理作為及後續研究精進等兩方面提出建議,以供為參考。本研究結論如下;
    壹、兵科學校軍官個人知識分享意願屬高度程度,其中以「分享學習機會」較高,其次是「鼓勵他人學習」、「分享個人知識」。
    貳、兵科學校軍官組織信任知覺為中高程度,其中以「信任同僚」較高,其次是「信任學校」、「信任主管」。
    參、兵科學校軍官會因其年齡、階級、教育程度、職務及服務年資的不同,而在知識分享意願上有明顯差異。
    肆、兵科學校軍官會因其教育程度及所處學校兵種的不同,而對組織信任知覺程度有明顯差異。
    伍、兵科學校軍官個人知識分享意願與組織信任知覺程度關係呈中度相關,其中與「同僚信任」有較高相關度。
    關鍵字:軍事學校、陸軍兵科學校、軍官、知識分享意願、組織信任

    Abstract
    Knowledge-based economy is becoming a main idea in the era of 21st century. For any enterprise, to create new knowledge and keep the capability of innovation is the key to gain the advantage of competitiveness in the markets. Armed Forces of Taiwan of Republic of China, burdening the national security and conducting the readiness and preparation of war, should focus on knowledge management more than ever in order to face the challenges of new technology and variable military operation in the future as well. Therefore, the armed forces schools of Army, obligated for the professional training and education, should further establish the culture of knowledge sharing in order to explore the value of knowledge.
    Knowledge sharing is the essential element of the knowledge management; however, there are many factors constricting the willingness of knowledge sharing—organizational trust is one of the factors. The main purpose of this research is to realize the willingness of knowledge sharing and the extent of organizational trust among the army officers in the armed forces schools of Army; furthermore, to know the difference and connection for those commission officers who graduated from different backgrounds. Under the circumstances of this research, based on documents review, the staffs and faculties of the armed forces schools of Army are the primary objective. The background of staff officers is basic variable, and the organization trusts is independent variable. The willingness of knowledge sharing is dependent variable. The research is conducted by questioners survey, totally 250 questionnaires had been delivered, 238 of them are effective. All samples were analyzed by Independent-Sample t test, One-way ANOVA(analysis of variance), Person’s Analysis of Correlation, and Regression Analysis. Five results had been made:
    ●The highest willingness of individual knowledge sharing among staff officers in armed forces schools of Army is sharing learning opportunities, the second one is encouraging learning, and the third one is sharing personal knowledge.
    ●The highest trust degree to organization among staff officers in armed forces schools of Army is associates trust, the second one are school trust and supervisor trust.
    ●The willingness of knowledge sharing is variable based on the difference of age, rank, education.
    ●The organization trusts is variable based on the difference of education and the branches of the armed forces schools of Army.
    ●The connection of the willingness of individual knowledge sharing and organization trust is medium; however, the associates trust indicates higher linkage.
    Key words: military school, armed forces schools of Army, officer, willingness of knowledge sharing, organization trust

    目 次 第一章 緒論 …………………………………………….......................1 第一節 研究背景與動機 …………………………...................1 第二節 研究目的 ……………………………….......................7 第三節 待答問題 ……………………………….......................7 第四節 名詞釋義 ……………………………..........................8 第五節 研究範圍與限制 …….……………..........................10 第二章 文獻探討 ……………………………………………….........13 第一節 知識分享的意涵及其相關理論與實證研究 ........13 第二節 組織信任的意涵及其相關理論與實證研究 ….....47 第三節 知識分享意願與組織信任關係之相關研究 ………..82 第三章 研究設計與實施 …………………………………….........87 第一節 研究架構 ……………………………….....................87 第二節 研究方法 ……………………………….....................88 第三節 研究假設 ……………………………….....................88 第四節 研究對象 ……………………………….....................92 第五節 研究工具 ……………………………….....................93 第六節 研究程序 ………….…………………....................102 第七節 資料處理 ………..…………………......................103 第四章 研究結果與討論 …………………………………….........105 第一節 問卷受試軍官基本變項統計分析 .……................106 第二節 研究變項信度檢測 …………………......................107 第三節 各研究變項間相關統計分析 ……......................109 第四節 學校軍官知識分享意願整體概況統計分析 ..........116 第五節 學校軍官組織信任整體概況統計分析 .…............117 第六節 不同背景軍官知識分享意願之差異統計分析 …...119 第七節 不同背景軍官組織信任之差異統計分析 .............133 第八節 學校軍官知識分享意願與組織信任相關分析 …...142 第九節 綜合分析與討論 ……………………......................148 第五章 結論與建議 …………………………………………….......163 第一節 結論 ……………………………….....................163 第二節 建議 ……………………………….....................166 參考文獻 .............................177 附錄一 .............................................201 附錄二 ........................................207

    參考文獻
    一、中文部分
    于紹樂(2003,4月)。西點軍校精英訓練課程。台北:海鴿。
    王如哲(2000a)。知識管理的理論與運用。台北:五南。
    王如哲(2000b)。知識管理與學校教育革新。教育研究集刊,45,35-56。
    王如哲(2006,8月)。知識經濟的學校經營策略。研習論壇-理論與實務,68,5-9。
    王如哲、黃月純(譯)(2004,8月)。Edward Sallis & Gary Jones著。教育知識管理(Knoowledge Management in Education)。台北:五南。
    王宜敏(2001)。影響資訊人員知識分享行為之因素―以社會交換理論為基礎來探討。國立中山大學人力資源管理研究所碩士論文。全國博碩士論文資訊網,089NSYS5007022。
    王儀雯、廖述賢及費吳琛(2006)信任關係、工作滿足與知識分享關聯性之研究。人力資源管理學報,6(3),23-44。
    王文彥(2002)。知識分享內外在動機與知識分享行為之研究-以A公司為例。國立中央大學人力資源管理研究所碩士論文,未出版,桃園。
    王心怡(2004)。國民中小學教師組織信任與組織公民行為關係之研究。淡江大學教育政策與領導研究所碩士論文,未出版,台北縣。
    王成隆(2005)。組織知能分享意願與文化、信任、個人因素關係之研究-以各級教師為例。元智大學資訊管理學系碩士論文,未出版,桃園。
    任凱(譯)(2006)。David W. Johnson, & Frank P.Johnson著。團體動力學(Joining Together. 2nd ed.)(第二版)。台北:學富文化。
    江滿堂(2004)。國民小學校長領導策略與學校氣氛對教師知識分享意願影響之研究。屏東師範學院國民教育研究所。全國博碩士論文資訊網,091NPTT1576070。
    朱艷芳、謝復剛(20005,6月)。國防實務研究方法。台北:前程。
    李友智(1999)。知識管理、產品創新與影響兩者關係的干擾變數之研究。國立政治大學國際貿易研究所碩士論文,未出版,台北市。
    李漢雄(2000)。人力資源策略管理。台北:楊智文化。
    李應宗(2002)組織文化與知識分享之研究─以台北縣國民小學為例。國立台北師範學院國民教育研究所碩士論文。全國博碩士論文資訊網,090NTPTC576070。
    李麗娟(2003,4月)。知識分享。塑膠資訊,77,58-60。
    李茂興、余伯泉(譯)(2003,6月)。Aronson, E., Wilson, T. D. & Akert, M. 著。社會心理學(第三版)(Social Psychology. 3nd ed.)。台北:弘智。
    李祥銘(2006)。以交易成本理論與信任探討知識分享之行為。論文發表於中國科技大學2006管理、資訊與商業學術研討會,台北市。
    李政達(2006,8月)。基本知識論。台北:哲學與文化月刊雜誌社。
    吳秉恩(1999)。分享式人力資源管理-理念、程序與實務。台北:翰蘆。
    吳貞誼(2000)。個人-組織契合、組織信任與組織公民行為關係之研究-以航空客運公司為例。國立海洋大學航運管理學系碩士論文。全國博碩士論文資訊網,089NTOU0301007。
    吳有順(2000)。網路社群知識分享過程之研究-以企業管理教學網站為例。國立政治大學企業管理研究所碩士論文,未出版,台北市。
    吳思華(2000)。知識經濟的定義與內涵。北縣教育,37(12),86-98。
    吳政達(2000,11月)。學校知識管理之研究。論文發表於淡江大學教育政策與領導研究所舉辦之「教育改革與轉型:領導角色、師資培育、伙伴關係」學術研討會,台北縣。
    吳偉立(2002)。促動因子對知識分享要素關係之研究-以人格特質及工作特性為干擾變項。靜宜大學企業管理研究所碩士論文。全國博碩士論文資訊網,090PU005121030。
    吳怡銘(主編)(2005,11月)。知識管理。台北:能力雜誌。
    吳文傑(2005)。轉換型領導對知識分享意願之影響-以信任與組織文化為中介變數。國立台北大學企業管理學系碩士論文,未出版,台北市。
    吳萬益(2005,4月)。企業研究方法(第二版)。台北:華泰。
    邱俊諭(2004)。領導風格、團隊信任與團隊績效關聯性之研究─以台灣、美國華人區域補教業為例。大葉大學國際企業管理學系碩士論文。全國博碩士論文資訊網,093DYU01321072。
    余忠勇(譯)(2002,8月)。Douglas V. Johnson II著。未來的領導統御:老議題及新方法(Future Leadership, Old Issues, New Methods)。台北市:國防部史政編譯室。
    林清山(1992,3月)。心理與教育統計學。台北:東華。
    林淑姬(1994)。薪酬公平、程序公正與組織承諾、組織公民行為。管理評論,13(2),89-107。
    林億明(2002)。團隊導向的人力資源管理實務對團隊知識分享與創新之影響-社會資本的中介效果。東吳大學企業管理學系碩士論文。全國博碩士論文資訊網,,090SCU00121020。
    林孟彥(編譯)(2003)。管理學(第二版)。台北:臺灣培生。
    林嘉芳(2004)。企業員工知識分享行為之探討-以中華電信南區分公司為例。國立中山大學資訊管理學系研究所碩士論文,未出版,高雄市。
    林鉦棽(1996)。組織公正、信任、組織公民行為之研究:社會交換理論之觀點。管理科學學報,13(3),391-415。
    林鉦棽、蕭淑月(2005)。社會支持、信任、關係品質與組織知識分享行為之關係研究。商管科技季刊,6(3),373-400。
    林鉦棽、王政智(2005)。從社會交換理論與交易成本理論分析組織內之知識分享行為。人力管理資源學報,5(2),95-119。
    林鉦棽、蕭淑月、何慧清(2005)。社會交換理論觀點下組織支持、組織知識分享行為與組織公民行為相關因素之研究:以信任與關係為分析切入點。人力管理資源學報,5(1),77-108。
    林東清(2005)。知識管理,智勝:台北。
    林東清(2007)。知識管理(再版),智勝:台北。
    林明池(2006,4月)。組織學習與學校再造。教育研究月刊,144,104-115。
    林秀芬、李國光、褚麗絹(2006)。知識分享影響因素評估模式建構之研究。管理與資訊學報,11,195-224。
    空軍航空技術學院,沿革。2007年4月1日,取自http://nts.mnd.sky/。
    卓正欽(2000)。組織中分配正義與程序正義對組織承諾、工作滿意及離職傾向之影響—以會計師事務所為探討對象。國立台灣大學商學研究所碩士論文,未出版,台北市。
    卓心美(2003,4月)。智慧的河流 談西洋哲學的發展。台北:三民。
    周子敬(2007,3月)。統計套裝軟體-精通SSPS。台北:全華。
    周文賢(2004)。多變量統計分析:SAS/STAT使用方法。台北:智勝。
    洪振順(1998)。組織公正對組織公民行為影響之研究—信任關係之觀點。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    洪崇榮(2005)。組織公平、信任與顧客公民行為之研究。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    海軍技術學校。沿革。2007年4月1日,取自http://nts.mnd.gov.tw/
    炬見工作室(2005)。知識管理。台北:博碩。
    范紀安(1998)。個人之工作態度、組織公平認知及其工作表現之關聯性研究-以房屋仲介經紀人為例。國立台灣科技大學管理技術研究所碩士論文,未出版,台北市。
    秦夢群、吳勁甫(2006,9月)。國中校長轉型領導、學校組織健康與教師組織承諾關係之研究。教育研究集刊,52(3),141-172。
    馬曉雲(2000,1月)。知識管理實務應用。台北:華彩軟體。
    徐漢祥(1998)。分配公平性、程序公平性對工作滿意度與組織承諾之影響。國立中山大學企業管理研究所碩士論文,未出版,高雄市。之研究」。淡江大學教育政策研究所碩士論文,未出版,台北縣。
    徐楊順(2001)。知識分享意願.組織公平與信任關係之研究。朝陽科技大學企業管理研究所碩士論文,未出版,台中縣。
    徐其力(2002)。組織文化對知識分享之影響研究。國立彰化師範大學工業教育學系碩士論文,未出版,彰化。
    徐碧霙(2005)。台北縣國民中學教師組織信任與知識分享意願關係之研究。淡江大學教育政策與領導研究所碩士論文,未出版,台北縣。
    夏侯欣鵬(2000)。信任與權力對組織內知識分享意願影響之研究—以銀行放款部門為例。國立政治大學企業管理研究所博士論文,未出版,台北市。
    夏道維(2006,10月)。組織及個人因素對公部門人員知識分享行為影響之實證分析。考銓季刊,48,125-147。
    陸軍司令部(1999年4月)。陸軍作戰要綱。台北:國防部軍備局北部印製廠。
    陸海空軍軍官士官任官條例(1980)。
    陸海空軍軍官士官任職條例(2002)。
    陸海空軍軍官士官任官條例施行細則(2007)。
    陸海空軍軍官士官任職條例施行細則(2006)。
    國防部(2004,3月)。國軍軍語辭典(九十二年修訂本)。台北:國防部軍備局北部印製廠。
    許道然(2001,8月)。組織信任之研究-一個整合性觀點。空中行政學報。11,253-296。
    許道然(2001)。公部門組織信任與組織公民行為關係之研究。國立政治大學公共行政學系博士論文。未出版,台北。
    許道然(2003,8月)。公部門組織信任與組織公民行為關係之研究。空中行政學報。13,1-36。
    許士軍(2007,7月)。「創造價值」的知識 要能掌握在手中。聯合新聞網-全球書選。2007年7月30日,取自http://mag.udn.com/mag/world/storypage.jsp?f_ART_ID=76183。
    陳東波(1998)。當代軍事倫理的規範與困境。國防大學政治作戰學院政治研究所碩士論文。未出版,台北市。
    陳銘嘉、周毓敏、陳月娥、沈介文(2005)。以團隊歷程觀點探討團隊結構與績效之關聯─以團隊信任為中介變項。人力資源管理學報,5(3),75-90。
    陳錫珍(譯)(2006,9月)。Patrick B. Forsyth, Laura L. B. Barnes, & Curt M. Adams著。學校信任效能模式之研究(上)。教育研究月刊,149,105-110。
    陳錫珍(譯)(2006,10月)。Patrick B. Forsyth, Laura L. B. Barnes, & Curt M. Adams著。學校信任效能模式之研究(中)。教育研究月刊,150,113-118。
    陳錫珍(譯)(2006,11月)。Patrick B. Forsyth, Laura L. B. Barnes, & Curt M. Adams著。學校信任效能模式之研究(下)。教育研究月刊,151,107-110。
    陳素勤(2006,1月)。Robert Kreitner & Angelo Kinicki著。組織行為(Organizational Behavior,6e)(第六版)。台北:普林斯頓。
    陳正強(1999)。組織公正、信任對工作投入與組織公民行為影響關係之研究。國防大學管理學院資源管理研究所碩士論文,未出版,桃園縣。
    陳志昌(1998)。創新知識管理策略之研究—以台灣高科技產業為例。國立中央大學企業管理研究所碩士論文,未出版,高雄市。
    陳明正(1996)。組織公平與組織公民行為關係----以金融業為例。淡江大學管理科學研究所碩士論文,未出版,台北縣。
    陳泰哲(1998)。領導行為、組織公平與組織公民行關係之研究-以半導體封裝產業為例。國立中山大學企業管理研究所碩士論文,未出版,高雄市。
    陳逢毅(2004)。主管與部屬間相互信任與組織認同之相關性研究-以台灣醫療機構護理人員為例。長榮大學經營管理研究所碩士論文,未出版,台南縣。
    陳盈智2004。學校組織信任影響因素之研究。淡江大學教育政策與領導研究所碩士論文。全國博碩士論文資訊網,093TKU05631011。
    陳進江(2004)。組織正義、信任與知識分享行為關係之研究-以台灣高科技產業研發部門為例。真理大學管理科學研究所碩士論文,未出版,台北市。
    陳進福(2005)。台灣運籌產業中組織公平、信任與工作績效之關係。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    陳寅清(2006)。國民小學兼行政教師工作價值觀與學校組織信任關係之研究-以嘉義縣國民小學為例。國立屏東教育大學教育行政研究所碩士論文。全國博碩士論文資訊網,095NPTTC576005。
    陳志強、廖述賢及費吳琛(2006)知識分享、吸收能力與創新能力關聯性研究—以台灣知識密集型產業為例。人力資源管理學報,6(2),01-21。
    莊文隆、郭美資、邱雅萍(2006)。組織內知識分享意願影響因素之研究-以高中職導師為例。企業管理學報,69,97-134。
    郭玉芳、林家五及彭玉樹(2004)。購併公司命名決策、組織公平和組織認同之研究—主、被併公司員工之觀點。人力資源管理學報,4(1),49-70。
    黃怡姿(1999)。員工之組織信任的形成與影響。國立台灣大學心理學研究所碩士論文,未出版,台北市。
    黃銘廷(2002)。公務人員知識分享意願、組織信任與組織文化之關係研究。國立台灣科技大學技職研究所碩士論文,未出版,台北市。
    黃銘廷(2004)。公務人員知識分享意願、組織信任與組織文化之關係研究。產業論壇,6(4),145-176。
    黃廷合、吳思達(2004)。知識管理理論與實踐,台北:全華。
    黃馨賢(2004)。督導行為、信任與組織公民行為關係之研究-以輔英護理實習生為例。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    黃賀、蘇英芳(2005)。我國銀行人際信任度之研究。人力資源管理學報,5(3),1-20。
    黃千瑜(2006,1月)。人力資源管理方法對組織知識移轉之影響。考銓季刊,45,146-159。
    張玉文(譯)(2000)。Drucker, Peter F等人著。知識管理(Harvard business review on Knowledge management.)。台北:天下文化。
    張文華(2000)。基層行政人員組織信任之研究─以台北市區公所為例。國立政治大學公共行政學系碩士論文。全國博碩士論文資訊網,088NCCU0055022。
    張榮華(2002)。組織公平、組織信任與組織承諾影響關係之研究。國立台灣海洋大學航運管理學系碩士論文。全國博碩士論文資訊網,091NTOU1301030。
    張淑萍(2000)。知識管理與資訊科技應用之相關性研究。國立台灣科技大學管理研究所碩士論文,未出版,台北市。
    張紹勳(2000)。研究方法。台中:滄海。
    張紹勳(2002,11月)。知識管理。台中:滄海。
    張慶勳(2006,4月)。學校組織文化的現象與變異:組織多元觀點的分析。教育研究月刊,144,69-87。
    曾祥潁(2003)。第五次軍事事務革命,台北:麥田。
    湯令儀(2003)。知識分享網路之研究。國立政治大學企業管理研究所碩士論文,未出版,台北市。
    葉倩亨(2004)國民中學教師人情特質、人際情感、組織文化與知識分享關係之研究。國立政治大學教育研究所碩士論文,未出版,台北市。
    楊棍智(2002)。知識分享之研究 - 以社會交換之觀點。義守大學管理科學研究所碩士論文。全國博碩士論文資訊網,090ISU00457009。
    楊清閔(2003)。知識活動下的人力資源策略。國立政治大學企業管理研究所碩士論文,未出版,台北市。
    楊振昇(2006,4月)。學校組織發展。教育研究月刊,144,56-68。
    楊昀學(2006)。技專校院資訊管理系教師知識分享之研究-以南部七縣市為例。屏東科技大學技術及職業教育研究所碩士論文,未出版,屏東縣。
    董玉娟(2004)。知識分享意願影響前因之研究:威脅之情境效果。人力資源管理學報,4(3),117-137。
    鄔昆如(2004,1月)。西洋哲學史。台北:三民。
    鄒心儀(2004)。領導、團隊信任對虛擬團隊效能之影響。淡江大學資訊管理學系碩士論文。全國博碩士論文資訊網,093TKU05396007。
    廖肇弘(2004)。善用知識管理系統—創企業智慧。管理雜誌,310,38-54。
    劉常勇(2000)。知識的定義。2007年4月12日,取自http://www.cme.org.tw/know/
    劉常勇(2007)。知識管理的策略。2007年4月1日,取自http://www.cme.org.tw/know/paper/paper11.doc。
    劉京偉(譯)(2000)。勤業管理顧問公司(Arthur Andersen Business Consulting)著。知識管理的第一本書。台北:商周。
    劉哲良(2005)從社會資本觀點探討知識分享、組織學習對組織學習績效影響之研究。大同大學事業經營學系碩士論文。未出版,台北市。
    劉鈞慈(2000)。程序公平、組織承諾、信任與組織公民行關係之研究—以我國產物保險產業為例。銘傳大學管理科學研究所碩士論文,未出版,台北市。
    劉權瑩(1999)。資訊服務業知識管理之研究-以台灣HP與台灣IBM為例。國立政治大學企業管理研究所碩士論文,未出版,台北市。
    榮泰生(2006,3月)。SSPS與研究方法。台北:五南。
    蔡雅真(2003)。探討影響校園內部知識分享的相關因素及成效----以台南縣市中小學知識管理實務為例。國立成功大學工業管理科學系碩士論文,未出版,台南市。
    蔡儀華、陳家聲及方文昌(2005)企業員工知識分享效能之質性研究─以知識接收者的觀點。人力資源管理學報,5(1),29-51。
    蔡進雄(2006,4月)。校長轉型領導與學校組織再造。教育研究月刊,144,5-14。
    鄭仁偉、林秀霞、郭智輝、古佩玲(2006)。組織信任、合作與機會主義對組織知識分享之影響研究。商管科技季刊,7(2),335-388。
    盧偉斯(1996)。組織學習的理論性探討。國立政治大學公共行政研究所博士論文,未出版,台北市。
    盧亭均(2005)。回任人員知識分享機制之研究。靜宜大學企業管理研究所碩士論文,未出版,台中市。
    黎士群(1999)。組織公平、信任與知識分享行為之關係性研究—以Unix系統人員為例。銘傳大學管理科學研究所碩士論文,未出版,台北市。
    樂為良(譯),(1999)。Tapscott,Lowy & Ticoll著。新經濟—數位世紀的新遊戲規則。台北:美商麥格羅-希爾。
    維基百科(2007)。知識。2007年8月2日,取自http://zh.wikipedia.org/w/index.php?title=%E7%9F%A5%E8%AD%98&variant=zh-tw
    謝榮禧(2005)。策略性人力資源管理及組織文化與知識管理之關係-以趨勢科技產品開發程序為例。國立雲林科技大學企業管研究所碩士論文,未出版,雲林縣。
    謝哲豪(2006)。組織政治知覺、信任與知識分享關係之研究。國立中山大學人力資源管理研究所碩士論文,未出版,高雄市。
    戴文君(1998)。性別及性別角色對程序正義及分配正義的運作影響—以台北地區銀行業為例。大同工學院事業經營研究所碩士論文,未出版,台北市。
    戴逸民(編校)(2005,12月)。知識管理。台北:普林斯頓。
    薛迪安(譯)(2004)。Ghoshal& Bartlett著。以人為本的企業。台北:智庫文化。
    蕭淑月(2003)。關係型態與影響知識分享相關因素之研究。國立屏東科技大學企業管理系碩士論文,未出版,屏東縣。
    顧康寧(2005)。組織文化、員工溝通滿足與組織信任之關聯探討。國立台灣海洋大學航運管理學系碩士論文。全國博碩士論文資訊網,094NTOU5301008。

    二、英文部分
    Alavi, M., & Leidner, D. (1999). Knowledge Management Systems: Emerging Views and Practices from the Field, Communications of the Association for Information Systems, 1(7), 1-37.
    Alavi, M., Leidner, D. & Dorothy, E. (2001). Review: Knowledge management and knowledge management systems: Conceptual foundations and research issue. MIS Quarterly, 25(1), 107-136.
    Amabile, T. M., Hill, K. G., Hennessey, B. A., & Tighe, E. M. (1994). The Work Preference Inventory: Assessing Intrinsic and Extrinsic Motivational Orientation. Journal of Personality and Social Psychology, 66(5), 950-967.
    Amabile, T. M. (1987). The Work Preference Inventory. Unpublished Instrument, Brandeis University, Waltham, M A.
    Anderson, J. C., & Narus, J. A. (1990). A model of Distributor Firm and Manufacturer Firm Working Partnerships. Journal of Marketing, 54, 42-58.
    Aulakh, P. S., Kotabe, M., & Sahay, A. (1997). Trust and performance in cross- border marketing partnerships: A behavior approach. In Beamish, P. W. & Killing,J. P. Cooperative Strategies: North American Perspectives. San Francisco: New Lexington Press.
    Barber, B. (1983). The Logic and Limits of Trust, new Brunswick, NJ: Rutgers University Press.
    Barney, J. B., & Hanson, M. H. (1994). Trustworthiness as a Source of Competitive Advantage. Strategic Management Journal, 15, 175-190.
    Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
    Beckman, T. (1997). Implementing the Knowledge Organization in Government, Paper and Presentation, 10th National Conference on Federal Quality.
    Beckman, T. (1998). Designing Innovation Business Systems through Reengineering, Tutorial, 4th World Congress on Expert Systems, Mexico City.
    Behn, R. B. (1995). The Big Questions of Public Management. Public Administration Review, 55, July/Aug, 314-324.
    Bigley, G. A., & Pearce, J. I. (1999). Straitening for shared meaning in organization science: Problems of trust and distrust. Academy of Management Journal, 23(3), 405-421.
    Bhattacharya, R., & Pillutla, M. M. (1998). A Formal Model of Trust Based on Outcomes, Academy of Management Review, 23(4), 459-472.
    Blackler, F. (1995). Knowledge, Knowledge Work and Organization: An Overview and Interpretation. Organization Studies, 16(6), 1021-1046.
    Blackler, F. (2000). Knowledge, Knowledge Work and Organization: An Overview and Interpretation. In C. W. Choo and N. Bontis (Eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge, New York: oxford University Press.
    Blau, P. M. (1984). Exchange and power in social life. New York : J. Wiley.
    Bohn, R. (1994). Measuring and Managing Technological Knowledge. Sloan Management Review, 36(1), 61-73.
    Boon, B. D., & Holmes, J. G. (1985). The dynamics of interpersonal trust: Resolving uncertainty in the face of risk. In R. A. Hinde & J. Groebel (Eds.), Cooperation and Personal Behavior. New York: Cambridge University.
    Brockner, J., & Siegel, P. (1996). Understanding the Interaction between procedural and Distributive Justice. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations:Fron- tiers of Theory and Research (pp. 558-583). Thousand Oaks, CA: Sage.
    Brockner, J., Siegel, P. A., Daly, J. P., Tyler, T., & Martin, C. (1997). Trust Matters: The Moderating Effect of Outcome Favorability. Administrative Science Quarterly, 42, 558-583.
    Burke, W. W. (1997). The new agenda for organization development. Organizational dynamics, 26(1), 7-19.
    Burt, R. S., & Knez M. (1996). Trust and Third-Party Gossip. In R. M. Kramer , and T. R. Tyler (Eds.) Trust in Organizations: Frontiers of Theory and Research (pp.68-89), Thousand Oaks. CA: Sage.
    Butler, J. K. (1983). Reciprocity of trust between professionals and their secretaries, Psychological Reports, 53, 411-416.
    Butler, J. K., & Cantrell, R. S. (1984). A behavioral decision theory approach to modeling dyadic trust in superiors and subordinates. Psychological Reports, 55, 19-28.
    Butler, J. K. (1991). Toward Understanding and Measuring Conditions of trust: Evolution of a Conditions of Trust Inventory. Journal of Management, 17, 643-663.
    Cameron, K. S., & Quinn, R. E. (1999). Diagnosing and Changing Organizational Culture. Reading, MA: Addison Wesley.
    Carnevale, D. G. (1995). Trustworthy Government. San Francisco, CA: Jossey-Bass Publishers.
    Carnevale, D. G. (1998). Organizational Trust. In T. M. Shafritz (Ed.), The International Encyclopedia of Public and Administration. Boulder, CO: Westview Press.
    Carnevale, D. G., & Wechsler, B. (1992). Trust in the Public Sector: Individual and Organizational Determinants. Administration & Society, 23(4), 471-494.
    Chowdhury, S. (2005). The role of affect and Cognition-based trust in complex knowledge sharing. Journal of Managerial Issues, 17(3), 310-326.
    Clark, M. C., & Payne, R. L. (1997). The nature and structure of works’ trust in management. Journal of Organizational Behavior, 18, 205-224.
    Collins, H. (1993). The Structure of Knowledge. Social Research, 60, 95-116.
    Connelly, C. E., & Kelloway, E. K. (2003). Predictors of Employees’Perceptions of Knowledge Sharing Culture, Leadership and Organizational Development Journal, 24(5), 294-301.
    Conrad, C., & Poole, M. S. (1998). Strategic Organizational Communication. Fort Worth: Harcourt Brace College Publishers.
    Cook, J., & Wall, T. (1980). New Work Attitude Measures of Trust: Organizational Commitment and Personal Need Non-Fulfillment. Journal of Occupational Psychology, 53(1), 39-52.
    Creed, W. M., & Miles, R. E. (1996). Trust in Organization: A Conceptual Framework Linking Organizational Forms, Managerial Philosophies, And The Opportunity Costs of Control. In R. M. Karamer & T. R. Tyler (Eds.), Trust in Organization: Frontiers of Theory and Research (pp. 16-38). Thousand Oaks, CA: Sage.
    Cummings, L. L., & Bromiley, P. (1996). Transaction cost in Organizations with trust. Discussion paper. Minneapolis: University of Minnesota, Strategic for effecting social change. Leadership Quarterly, 10(3), 449-82.
    Davenport, S., Davies, J., & Grimes, C. (1999). Collaborative Research Programmes: Building Trust from Difference. Technovation, 19(1), 31-40.
    Davenport, T. H., & Prusak, L. (1998). Working Knowledge: How Organizations Manage What They Know, Boston, MA: Harvard Business School Press.
    Davenport, T. H. (1997). The Principle of Knowledge Management and Four Case tudies, Knowledge and Process Management, 4(3).
    Davenport, T. H., & Prusak, L. (2000). Working Knowledge: How Organizations Manage What They Know, Boston MA: Harvard Business School Press.
    Davis, J. H., Mayer, R. C., & Schoorman, F. D. (1995). An Integration Model of Organizational Trust. Academy of Management Review, 20(3), 709-734.
    David Skyrme. (2003).Measuring Knowledge and Intellectual Capital ,Optima Publishing Ltd.
    Deci, E., & Ryan, R. (1985). Intrinsic Motivation and Self-determination in Human Behavior, New York: Plenum Press.
    Deluga, R. J. (1994). Supervisor Trust Building, Leader-member Exchange and Organizational Citizenship Behavior. Journal of Occupational and Organizational Psychology, 67, 315-326.
    Despres, C., & Chauvel, D. (2002). Knowledge, Context, and the Management of Variation. In C. W. Choo and N. Bontis (Eds.), The Strategic Management of Intellectual Capital and Organizational Knowledge, New York: Oxford University Press.
    Deutsch, M. (1958). Trust and suspicion. Journal of Conflict Resolution, 2, 265-279.
    Deutsch, M. (1975). Equity, equality, and need: What determines which value will be used as the basis for distributive justice? Journal of Social, 31, 137-149.
    Diet, G. (2004).Partnership and the development of trust in British workplaces. Human Resource Management Journal, 14(1).
    Dirks, K. T. (2000). Trust in Leadership and Team performance: Evidence form NCAA Basketball. Journal of Applied Psychology, 85(6), 1004-1012.
    Dixon, N. (2000). Common Knowledge: How Company Thrive by Sharing What They Know. Boston: Harvard Business School Press.
    Doney, P. M., Cannon, J. P., & Mullen, M. (1998). Understanding the influence of national culture on the development of trust. Academy of Management, 23(3), 601-620.
    Drucker, P. (1998). Peter Drucker on the profession of management. The President and Fellows of Harvard College.
    Erikson, E. H. (1963). Childhood and Society. New York: Norton.
    Farh, J. L., Earley, P. C., & Lin, S. C. (1997). Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society. Administrative Science Quarterly, 42, 421-444.
    Forsyth, P. B., Barnes, L. L. B. & Adams, C. M. (2006). Trust-effectiveness patterns in schools. Journal of Educational Administration, 44(2), 122 –141.
    French, J. R., & Raven, B. H. (1959). The Base of Social Power. In D. Cartwright (Ed.), Studies in Social Power. Ann Arbor, MI: Institute for Social Resaarch, University of Michigan.
    Fukuyama, F. (1995). Trust: The Social and the Creation of Prosperity. New Yyork. NY: Free Press.
    Gambetta, D. (1988). Trust: Making and Breaking Cooperative Relations. Oxford: Basi Blackwell.
    Gates, B. (1999). Business at the Speed of thought: Succeeding in the Digital Economy, Warner Books.
    Ghoshal, S., & Bartlett, C. A. (1997). The individualized corporation: A fundamentally new approach to management. New York: Harper Collins.
    Ghoshal, S., & Nahapiet, J. (1998). Social capital, intellectual capital, and the organizational advantage. Academy of Management Review, 23(1).
    Gilbert, M., & Gordey-Hayes, M. (1996). Under standing the process of knowledge transfer to axhieve successfrl technological innoration. Technovation, 16(6), 301-312.
    Golembiewski, R. T., & McConkie, M. (1975). The Centrality of Interpersonal Trust in Group Process. In C. L. Cooper (Ed.), Theories of Group Process (pp. 131-185). New York: John Wiley & Sons, Inc.
    Graen, G., Novak, M., & Sommerkamp, P. (1982). The effect of leader-member exchange and job design on productivity and satisfaction: Testing a attachment mode. Organizational Behavior and Human Performance, 30, 109-127.
    Hansen, M. T., (1999). The Search-transfer problem: The role of weak ties in sharing knowledge across organization subunits. Administrative Science Quarterely, 44, 82-111.
    Harris. D. B. (1996). Creating a Knowledge Centric Information Technology Environment. Retrieved February 25, 2007, from http://www.techined.com/ckc.htm
    Hendriks, P. (1999). Why share knowledge? The influence of ICT on motivation for knowledge sharing. Knowledge and Process Management, 6(2), 91-100.
    Hedlund, G. (1994). A model of Knowledge management and the N-Form Corporation. Strategic Management, 15, 73-90.
    Herbert, T. T. (1976). Dimension of Organizational Behavior. New York: Collier Macmillian.
    Herzberg, F. (1959). The Motivation to Work. New York: John Wiley.
    Hidding, G. J., & Shireen, M. C. (1998). Anatomy of a learning organization:Turning knowledge into capital at Andersen Consulting. Knowledge and Process Management, 5(1), 3-13.
    Hill, D. B. (1981). Attitude Generalization and the measurement of trust in American leadership. Political Behavior, 3(3), 257-270.
    Hislop, D. (2002).Mission Impossible: Communicating and Sharing Knowledge via Information Technology. Journal of Information Technology, 17(3), 165-177.
    Hoffman, M. L. (1975). Altruistic Behavior and the Parent-Child Relationship. Journal of Personality and Social Psychology, 31.
    Holtshouse, D. (1998). Knowledge research issues. California Management Review, 43(3), 277-280.
    Hosmer, L. T. (1995). Trust, The connecting link between organizational theory and philosophical ethics. Academy of Management Review, 20, 379-403.
    Howells, J. (1996). Tacit Knowledge, Innovation and technology transfer. Technology Analysis and Strategic Management, 8(2), 91-106.
    Janz, B. D., Colquitt, J. A., & Noe, R. A. (1997). Knowledge worker team effectiveness: The role of autonomy, interdependence, team development, and contextual support variables. Personnel Psychology, 50(4), 877-904.
    Jarvenpaa, Sirkka L., Knoll, Kathleen & Leidner, Dorothy E. (1998). Is Anybody Out There? Antecedents of Trust in Global Virtual Teams. Journal of Management Information Systems, 14, 29-64.
    Jones, G. R., & Geroge, J. M. (1998). The Experience and Evolution of Trust: Implication for Cooperation and Teamwork. Academy of Management Review, 23(3), 531-546.
    Kim, W. C., & Mauborgne R. A. (1998). Procedural Justice, Strategic Decision, and the Knowledge Economy. Strategic Management Journal, 19, 323-338.
    Klatzky, R. L. (1975). Human Memorya: Strutures and Processes,W. H. Freeman and Company.
    Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behavior and social exchange. Academy of Management, 37, 656-669.
    Krammer, R. M. (1993). Cooperation and organizations: identification. In K. Murnighan. Social Psychology in Organizations: Advances in Theory and Research. Englewood Cliffs. NJ: Prentice Hall.
    Kramer, P. M.(1999). Trust and distrust in organizations: emerging perspectives, enduring questions. Annual Review of Psychology, 50, 569-598.
    Kumar, N., Scheer, L. K., & Steenkamp. (1995). The Effects of Supplier Fairness on Vulnerable Resellers. Journal of Marketing Research, 32, 54-65.
    Leonard-Barton, D. (1992). Core capabilities and core ridegities: A paradox in management new product development. Strategic Management Journal, 13, 111-125.
    Leonard-Barton, D. (1995). Wellsprings of Knowledge: Building and Sustaining the Source of Innovation, Boston: Harvard Business School Press.
    Lewicki, R. J., & Bunker, B. B. (1995). Trust in relationships: A model of development and decline. In B. B. Bunker, J. Z. Rubin, & Associates (Eds.), Conflict, Cooperation, and Justice Essavs Inspired by The Work of Morton Deutsch. San Francisco, CA: Jossey-bass Inc..
    Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research (pp.114-139). Thousand Oaks: Sage Publication.
    Luhmann, N. ( 1979). Trust and power: Two works by Niklas Luhmann. Great Britian: John Weiley & Sons Ltd. Pitman.
    Luthans, F., & Kreitner, R. (1985). Organizational Behavior Modification and Beyond. Glenview: Scott, Foreman and Company.
    Madhok, A. (1994). Revisiting multinational firms’ tolerance for joint ventures: Atrust-based approach. Journal of International Business Studies, 26, 117-137.
    Maslow, A. H. (1954). Motivation and Personality. New York: Harper & Brothers.
    McAllister, D. J. (1995). Affect and Cognition-based Trust as Foundations for Interpersonal Cooperation in Organizations. Academy of Management Journal, 38, 24-59.
    McCauley, D. P., & Kuhnert, K.W. (1992). A theoretical review and empirical investigation of employee trust in management. Public Administration Quarterly, 16(3), 65-283.
    McDermott, R., & C. O'Dell. (2001). Overcoming Cultural Barriers to Sharing Knowledge, Journal of Knowledge Management, 5(1). 76-85.
    McGregor, D. M. (1996). The Human Side of Enterprise. In J. S. Ott (Ed.), Classical Readings in Organizational Behavior (pp.57-62). Belmont: Wadsworth Publishing Company.
    Mcknight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationship. Academy of Management Review, 23(3), 473-490.
    Mishra, J. (1990), Trust in Employee/Employer Relationships: A Survey of West Michigan M anagers. Public Personnel Management, 19(4), 443-463.
    Mishra, A. K. (1996). Organizational Responses to Crisis: The Centrality of Trust. In R. M. Kramer & T. R. Tyler(Eds.), Trust in Organizations: Frontiers of Theory and Resea rch (261-287). Thousand Oaks, CA: Sage Publications.
    Moorman, C., Deshpande, R., & Zaltman, G. (1993). Factors Effecting Trust in Market Research Relationships. Journal of Marketing, 57(1), 81-101.
    Morgan, R. M. & Hunt, S. D. (1994). The Commitment-trust Theory of Relationship Marketing. Journal of Marketing, 58, 20-38.
    Musen, A. M. (1992). Dimensions of Knowledge Sharing and Reuse. Computers and Bio-medical Research, 25, 435-467.
    Nelson, K. M., & Cooprider, J. G. (1996). The contribution shared knowledge to IS Group Performance. MIS Quarterly, 20(4), 409-432.
    Newell, A. (1982). The knowledge level. Artificial Intelligence, 18, 87-127.
    Newell, A., Swan, Galliers. & Scarbrough. (1999). The intranet as Knowledge managementtool? Creating new electronic fences. In M. Khosrowpour (Ed.), Managing Information Technology Resources In The Next Millennium. Proceeding of the1999 IRMA international Conference 17-19 May, Hershey, USA 612-619.
    Nissen, M. E., Kamel, M. N., & Sengupta. (2000). Integrated analysis and design knowledge systems and process. Information Resources Management Journal, 13(1), 24-43
    Nissen, M. E. (2004). Knowledge Flow through a Military Joint Task Force Operation. Chapter 58, in Handbook on Knowledge Management VolumeII. Ed by Holsapple Clyde W., Springer.
    Nonaka, I. (1991). The Knowledge-Creating Company, New York: Oxford University Press.
    Nonaka, I., & Takeuchi, H. (1994). A dynamic theory of organizational knowledge creation.Organizational Science, 5(1), 14-37.
    Nonaka, I., & Takeuchi H. (1995). The knowledge-creating company. New York: Oxford University Press.
    Nonaka, I., Ikujiro, Von Krogh, George, Ichijo. & Kazuo. (2000). Enabling Knowledge Creation, Oxford University Press.
    Nonaka, I., knno, N., & Toyama, R. (2001). Emergence of ‘Ba’ A conceptual framework for the continuous and self-transcending process of knowledge creation. In I. Nonaka, & T. Nishiguchi (Eds.), Knowledge Emergence: Social, Technical, and Evolutionary Dimensions of Knowledge Creation., New York: Oxford University Press.
    Nooteboom, B. (1996). Trust, Opportunism, and Governance: A Process and Control Model. Organization Studies, 17, 985-1010.
    Nyhan, R. C., & Marlowe, H. A. (1997). The Psychometric Properties of the Organizational Trust Inventory, Evaluation Review, 2(5), 614-635.
    Nyhan, R. C. (1999). Increasing Affective Organizational Commitment in Public Organizations. Review of Public Personnel Administrative, 58-70.
    Nyhan, R. C. (2000). Changing the Paradigm: Trust and Its Role in Public Sector Organizations. American Review of Public Administration, 30(1), 87-109.
    O’Reilly, C. A. III. (1978). The International Distortion of Information in Organizational Communication: A Laboratory and Fied Investigation. Human Relations, 31(2), 173.
    Pan, S. L., & Scarbrough, H. (1998). A socio-technical view of Knowledge-sharing at Buckman Laboratories. Journal of Knowledge Management, 2(1), 55-66.
    Pan, S. L., & Scarbrough, H. (1999). Knowledge Management in practice: An exploratory case study. Technology analysis and strategic Management, 11(3), 359-374.
    Pankakoski, K., & Laura M. (1998). Knowledge sharing and value reproduction: The work flow game as a case example, Ph. D. Teknillinen Korkeakiuku, Helsinki, Finland, Not Available for UMI.
    Pearce, J. L. (1993). Toward an organizational behavior of contract laborers: Their psychological involvement and effects on employee co-works, Academy of Management Journal, 36(5). 1082-1096.
    Petrash, G. (1996). Dow’s journal to a knowledge value management culture. European Management Journal, 14(4), 365-373.
    Pillai, R., Schriesheim, C. A., & Williams, E. S. (1999). Fairness Perceptions and Trust as Mediators for Transformational and Transactional Leadership: A Two-Sample Study. Journal of Management , 25(6), 897-933.
    Polanyi, M. (1958). Personal Knowledge. Chicage: University of Chicage Press.
    Polanyi i, M. (1966). The Tacit Dimension. London: Routledge and Kegan Paul.
    Polanyi i, M. (1967). The Tacit Dimension. New York: Anchor Day Books.
    Priest, S. (1996). Developing organizational trust : Comparing the effects of ropes courses and group initiatives. Journal of Experiential Education, 19(1), 37-39.
    Pincus, J. D., Knipp, J. E., & Rayfield, R. E. (1990). Internal communication and job satisfaction revisited: The impact of organizational trust and influence on commercial bank supervisors. In L. A. Grunig, & J. E. Grunig (Eds.), Public Relations Research Annual, Vol. 2. (pp.173-191) Hillsdale, NJ: Lawrence Erbraum Associate.
    Quinn, J. B., Anderson, P., & Finkelstein, S. (1996). Managing Professional Intellect: Making the Most of the Best. Harvard Business Review, 74(2), 71-80.
    Raven, B., & Kruglanski, A. (1970). Conflict and power. In P. Swingle (Ed.), The structure of conflict (pp.69-110). New York: Academic Press.
    Reina, D. S., & Reina, M. L. (1999). Trust and betrayal in the workplace: Building effective relationships in your organization. San Francisco: Berrett-Koehler Publishers.
    Rempel, J. K., Holmes, J. G., & Zanna, M. P. (1985). Trust in Close Relationships. Journal of Personality and Social Psychology, 49(1), 95-112.
    Ring, P. S., & Van de Ven, A. H. (1992). Structuring Cooperative Relationships between Organizations, Strategic Management Journal, 13, 483-498.
    Robbins, S. P. (2001). Organizational behavior: Concepts, controversies, and applications (8thed). NJ: Prentice Hall.
    Robert, D. C., Selim, S. I., & Jason, J. B. (1998). A Multi-dimensional Study of Trust in Organizations. Journal of Managerial Issue, 10, 303-317.
    Robinson, S. L. (1996). Trust and Breach of the Psychological Contract. Administrative Science Quarterly, 41, 574-599.
    Robinson S. L., & Morrison, E. W. (1995). Psychological Contracts and OCB: The Effect of Unfulfilled Obligations on Civil Virtue Behavior, Journal of Organizational Behavior, 16, 289-298.
    Rotter, J. B. (1967). A new Scale for the Measurement of Interpersonal Trust. Journal of Personality, 36, 651-665.
    Rotter, J. B. (1971). Generalized Expectancies for Interpersonal Trust. American Psycholog y, 26, 443-452.
    Rotter, J. B. (1980). Interpersonal Trust, Trustworthiness, and Qullibility. American Psychology, 35, 1-7.
    Rousseau, S. B., Sitkin, S. B., Burt, R. S., & Camerer, C. (1998). Not so different after all: A cross-discipline view of trust. Academy of Management Review, 23(3), 393-404.
    Schermerhorn, Jr. J. R., Hunt, J. G., & Osborn, R. N. (2003). Organizational behavior (8th ed.). NJ: John Wiley & Sons, Inc..
    Schindler, P. L., & Thomas, C. C. (1993). The structure of interpersonal trust in the workplace. Psychological Reports, 73, 563-573.
    Schlenker, D. E., Helm, B. J., & Tedeschi, J. T. (1973). The effects of personality and situational variables ion behavioral trust. Journal of Personality and Social Psychology, 25, 419-427.
    Senge, P. (1997). Sharing Knowledge. Executive Excellence, 14(11), 17-18.
    Senge, P. (1998). Sharing Knowledge. Executive Excellence, 15(6), 11-12.
    Shapiro, D., Sheppard, B. H., & Cheraskin, L. (1992). Business on a handshake. Negotiation Journal, 8(4), 365-377.
    Shaw, R. B. (1997). Trust in the Balance: Building Successful Organizations on Results, Integ rity, and Concern. San Francisco: Jossey-Bass Publishers.
    Sheppard, B. H., & Tuchinsky, M. (1996). Micro-OB and the Network Organization. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research (pp. 140-165). Thousand Oaks, CA: Sage Publications.
    Shockley-Zalabak, P. (1999). Fundamentals of organizational Communication: Knowledge, Sensitivity, Skills, Values . NY: Addison-Wesley Longman, Inc..
    Simpson, J. T., & Mayo, D. T. (1997). Relationship management: A call for fewer influence attempts?. Journal of Business Research, 130, 35-49.
    Sitkin, S. B., & Roth, N. L. (1993). Explaining the limited effectiveness of legalistic "remedies"for trust /distrust. Organization Science, 4(3), 367-392.
    Sitkin, S. B. (1995). On the positive effects of legalization on trust. Research on Negotiation in Organizations, 5, 185-198.
    Sitkin, S. B., & Stickel, D. (1996). The road to hell: The dynamics of distrust in an ear of quality, In Kramer, R. M. & Tyler, T. R. (Eds.) Trust in Organizations: Forntiers of Theory and Research, CA: Sage, Thousand Oaks. 196-215.
    Smith, J. B., & Barclay, D. W. (1997). The effects of organizational differences and trust on the effectiveness of selling partner relationships. Journal of Marketing, 61(1), 3-21.
    Spek, R. V., & Spijkervet, A. (1997), Knowledge Management: Dealing Intelligency with Knowledge Management, NY: CRC.
    Stott, K., & Walk, A. (1995). Teams, Teamwork, and Teambuilding: The Manager’s Complete Guide To Teams In Organizations, New York: Prentice Hall.
    Sveiby, K. (1997). The new organizational wealth. San Francisco: Berrett Koehler.
    Tampoe, M. (1993). Motivating knowledge workers-The challenge for the 1990s. Long Range Planning, 26(3), 49-559.
    Thomas, H. D. Some Principles of Knowledge Management, Ph. D. http//www.bus.utexas.edu/kman/kmprm.htm.
    Tyler, T. R., & Degoey, P. (1996). Trust in Organizational Authorities: The Influence of Motive Attributions on Willingness to Accept Decisions. In R. M. Kramer & T. R. Tyler (Eds.), Trust in Organizations: Frontiers of Theory and Research (pp. 331-356). Thousand Oaks, CA: Sage Publications.
    Wayne, S. J., Shore, L. M., & Linden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
    Whitener, E. M., Brodt, S. E., Korsgaard, M. A., & Werner, J. M. (1998). Managers as initiators of trust: An exchange relationship framework for understanding managerial trustworthy behavior. Academy of Management Review, 23, 513-530.
    Wiig, K. M. (1993). Knowledge Management Foundation, Schema Press.
    Wiig, K. M. (1997). “Knowledge Management: Where Did It Come from and Where Will It Go?” Exper Systems with Applications, Pergamon Press/Elsevier(14).
    Wijnhoven, F. (1998). Knowledge logistic in business contexts: Analyzing and diagnosing knowledge sharing by logistics concepts. Knowledge and Process Management, 5, 143-157.
    Zack, M. (1999). Managing Codified Knowledge. Sloan Management Review, 40(4), 45-58.
    Zack, M. H. (1999). Developing a knowledge strategy. California Management Review, 41(3), 125-145.
    Zand, D. E. (1972). Trust and Managerial Problem Solving. Administrative Science Quarterly, 17, 229-239.
    Zucker, L. G. (1986). Production of trust: Institutional sources of economic structure. Research in Organizational Behavior, 8, 53-111.

    QR CODE