簡易檢索 / 詳目顯示

研究生: 王勝裕
Wang, Sheng-Yu
論文名稱: 籃球鞋消費行為之研究-方法目的鏈之應用
A study of consumer behavior on basketball shoes-An application of means-end chain
指導教授: 朱文增
Chu, Wen-Tseng
學位類別: 碩士
Master
系所名稱: 運動休閒與餐旅管理研究所
Graduate Institute of Sport, Leisure and Hospitality Management
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 209
中文關鍵詞: 方法目的鏈運動涉入
英文關鍵詞: Means-End Chain, Sports involvement
論文種類: 學術論文
相關次數: 點閱:203下載:25
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本研究之目的為利用方法目的鏈瞭解臺灣籃球鞋消費者的運動涉入與消費行為,並進一步探討兩者間的關係。方法目的鏈量表是利用階梯訪談法來進行訪談,將訪談內容利用內容分析法編製出問卷內容,消費者籃球運動涉入程度量表編製是參考McIntrye (1989)、林子揚(2009)、戴琇惠(2010)等學者對測量涉入程度構面所編製而成。訪談對象為近一年有購買過籃球鞋的籃球運動參與者,共訪談20位;問卷發放對象為近三年有購買過籃球鞋的籃球運動參與者,共發放600份,回收有效問卷566份。研究結果發現:一、籃球鞋消費者以20~29歲男性大專院校學生為主,月收入多為10,000元以下,每週參與籃球運動次數以1~2次為主,可以接受購買一雙籃球鞋的價格以2,001~3,000元為主,最近三年購買過幾雙籃球鞋以2雙為最多。二、不同每週打籃球頻率以及不同可以接受籃球鞋價格在產品屬性的重視程度上有顯著差異。不同每週打籃球頻率、不同可接受籃球鞋價格與不同最近三年購買過幾雙籃球鞋在消費結果的重視程度上有顯著差異。不同可接受籃球鞋價格與不同最近三年購買過幾雙籃球鞋在個人價值的重視程度上有顯著差異。不同每週打籃球頻率、不同可接受籃球鞋價格與不同最近三年購買過幾雙籃球鞋在籃球運動涉入程度的同意程度上有顯著差異。三、不同籃球運動涉入程度的籃球鞋消費者在產品屬性、消費結果與個人價值上的各個構面都會產生顯著的差異。四、籃球鞋的「產品屬性」會對「消費結果」產生正相關的影響,「產品屬性」與「消費結果」也會對「個人價值」產生正相關影響。籃球運動的「涉入程度」會對籃球鞋的「產品屬性」、「消費結果」與「個人價值」產生正相關的影響,顯示籃球運動涉入程度與方法目的鏈各鏈結間會有正相關的存在。本研究之結果,期能提供籃球鞋業者擬定行銷策略之參考,消費者也能藉此瞭解籃球鞋消費的最終追求的價值為何。

    The purpose of this research is using Means-End Chain to understand sport involvement and consumer behavior in terms of basketball shoes purchasers in Taiwan, and further discusses their relationship. The Means-End Chain uses laddering to conduct the interview and the questionnaire is based on the content of interview by means of content analysis method. Moreover, the measure of sport involvement for basketball shoes purchaser is based on these references of McIntrye (1989), Lin Tzu Yang(2009) and Tai Hsiu Hui(2010) on the research of measure involvement dimension. The interviewees are mainly aimed at the basketball players who have ever purchased basketball shoes within one year. There are 20 interviewees involvement in this research. In addition, this research released 600 questionnaires in total for the subject of basketball involvement who has ever bought basketball shoes within three years. There are 566 questionnaires are valid. Firstly, the result of this research shows the basketball purchaser is mainly 20 to 29 years old university male students. And most of these students get their monthly income less than 10000 dollars. Besides, they usually play basketball 1 to 2 times per week, and they are affordable to purchase one pair of 2,001 to 3,000 dollars basketball shoes. Moreover, the maximized amounts of purchased basketball shoes for these university male students are two pairs within three years. Secondly, different frequency on playing basketball weekly,the acceptance of product specialty reflect great discrepancy on the basketball shoes's prices.The importance of purchasing results has great discrepancy on buying basketball shoes in the past 3 years. The importance of personal value shows great discrepancy on price acceptance and buying how many shoes in the past 3 years. The involvment of basketball reflects great discrepancy on frequency of playing basketball weekly, acceptance of shoe's prices and how many shoes has bought in the past 3 years.Thirdly, different level of basketball involvement to basketball shoes consumers lead to obvious diversity on products properties, consumption feedback and personal value.Fourth, the products properties of basketball shoes and consumption feedback are positively related. In addition, the products properties and consumption feedback are positively related to personal value. Obviously, these results are correspond with Means-End Chain which proposed by Gutman in 1982. To sum up, the measure of basketball involvement results in the positive effect on products properties, consumption feedback and personal value. It means the measure of basketball involvement and Means-End Chain is positively related. This research is expected to provide practical suggestions for basketball shoes retailers on marketing strategy. Furthermore, consumers can realize the real value of basketball expenditure.

    口試委員與所長簽字證書 i 授權書 ii 中文摘要 iii 英文摘要 iv 謝誌 vi 目次 vii 表次 ix 圖次 xiii 第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究問題 3 第四節 研究範圍與限制 4 第五節 名詞操作性定義 4 第貳章 文獻探討 6 第一節 籃球鞋產業概況 6 第二節 涉入理論相關文獻探討 12 第三節 方法目的鏈理論 22 第四節 本章總結 29 第參章 研究方法 31 第一節 研究架構 31 第二節 研究流程 32 第三節 研究對象與抽樣方法 33 第四節 研究工具 34 第五節 研究調查實施 58 第六節 資料處理 58 第肆章 結果與討論 60 第一節 籃球鞋消費者人口統計變項、產品屬性、消費結果、個人價值 與涉入程度之分布情形 60 第二節 人口統計變項與產品屬性、消費結果、個人價值與涉入程度 之差異分析 70 第三節 不同涉入程度在產品屬性、消費結果與個人價值之差異分析 111 第四節 產品屬性、消費結果、個人價值與涉入程度之相關分析 114 第伍章 結論與建議 120 第一節 結論 120 第二節 建議 121 參考文獻 123 附錄 137 附錄一 訪談大綱 137 附錄二 訪談逐字稿 138 附錄三 預試問卷 200 附錄四 正式問卷 205

    一、中文文獻
    方韻雯 (2010)。購物狂的異想世界—二手精品之方法目的鏈模型(未出版碩士論文)。國立臺北大學,新北市。
    王弘維 (2009)。2009全球運動鞋市場。取自FRT產業資訊服務網,運動休閒網址http://frtis.bestmotion.com/gsubject2.aspx?id=105
    王志源 (2007)。體驗行銷要素、體驗價值與涉入程度對中華職棒觀眾在購意願之影響 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    古宜靈 (1997)。消費者涉入程度、產品知識對購買決策之影響-以體適能健身俱樂部會員卡為例 (未出版碩士論文)。國立成功大學,臺南市。
    朱笠瑄 (2003)。東北角海岸攀岩冒險遊憩活動之研究 (未出版碩士論文)。朝陽科技大學,臺中縣。
    行政院體育委員會 (2008)。運動城市排行榜調查。臺北市:年代網際事業股份有限公司。
    行政院體育委員會 (2008)。運動產業發展政策及法制規劃之研究。2009年12月18日,取自行政院體委會委託統計http://www.sac.gov.tw/resource/annualreport/Quarterly157/p17.asp
    余孟蓁 (2009)。早泳會會員行為涉入、社會心理涉入與休閒效益之研究—以臺中市四季潛水游泳會為例 (未出版碩士論文)。國立臺灣體育運動大學,臺中市。
    吳永發 (2006)。路跑運動參與者持續涉入、休閒效益與幸福感之研究 (未出版碩士論文)。國立臺灣體育大學,桃園縣。
    呂至剛 (2005)。線上遊戲使用行為之研究-方法目的鏈之運用 (未出版碩士論文)。國立中正大學,嘉義縣。
    林子揚 (2009)。臺北市籃球俱樂部參與者參與動機、持續涉入與滿意度之相關研究 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    林季樺 (2010)。臺北市市民運動中心高齡者休閒運動動機、涉入與阻礙之研究 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    林國賓 (2011,12月30日) 。耐吉喬丹鞋,球鞋界的蘋果。工商時報,4版。
    林樹旺 (2008)。建構自行車使用者休閒涉入對休閒效益之影響。運動與遊憩研究,2(3),130-149。
    林靈宏 (2006) 。消費者行為學。臺北市:五南
    姚代平 (2005)。以休閒為動機之業餘戲劇參與者之態度、涉入與休閒效益之探討-以臺北地區的大學戲劇社員為例 (未出版碩士論文)。大葉大學,彰化縣。
    徐新勝 (2007)。衝浪活動參與者之休閒動機、涉入程度與休閒效益關係之研究 (未出版碩士論文)。國立中正大學,嘉義縣。
    翁崇雄 (2001) 。使用者涉入對網際網路線上服務服務品質評量之影響 (未出版碩士論文)。國立臺灣大學,臺北市。
    張在山 (1991)。非營利事業的策略性行銷。臺北市:授學。
    張智鈞 (2007)。運動鞋消費者品牌形象對顧客忠誠度影響之研究-線性結構方程模式之驗證 (未出版碩士論文)。國立臺北市教育大學,臺北市。
    陳永宜 (2005) 。超級籃球聯賽消費者行為之研究 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    陳悅琴 (2000)。跨國製造合作廠商間競合關係與策略發展研究─NIKE、豐泰、寶成間的三角關係 (未出版碩士論文)。國立東華大學,花蓮縣。
    陳嘉雯 (2006)。登山健行活動之登山客持續涉入、休閒效益與幸褔感關係之研究 (未出版碩士論文)。銘傳大學,臺北市。
    陳肇芳 (2007)。學校院學生休閒運動參與、涉入與滿意度關係之研究 (未出版碩士論文)。國立嘉義大學,嘉義市。
    陳麗芷 (2008)。老人休閒運動動機、休閒涉入對休閒流暢經驗之研究 (未出版碩士論文)。國立嘉義大學,嘉義縣。
    程紹同 (2002)。運動管理學導論。臺北市:華泰。
    黃長發 (2007)。大學生休閒滿意度與幸福感關係之研究。運動休閒餐旅研究,1(1),25-41。
    黃俊英、賴文彬 (1990)。涉入的理論發展與實務應用[電子版]。管理科學學報,7(1),15-29。
    黃盈裕 (2001)。顧客價值的方法目標鏈結模式之研究--以童裝之消費經驗為例(未出版碩士論文)。國立中正大學,嘉義縣。
    黃晨葦 (2008)。籃球鞋市場區隔研究-以北部地區為例 (未出版碩士論文)。朝陽科技大學,臺中市。
    楊哲維 (2006)。表演藝術節目觀賞者休閒涉入與流暢經驗之研究 (未出版碩士論文)。南臺科技大學,臺南市。
    楊家銘 (2003)。機車使用者涉入程度與運具選擇過程影響因素之關聯性研究-以臺北市為例 (未出版碩士論文)。國立交通大學,新竹市。
    葉建助 (2009)。溯溪參與者休閒涉入、休閒效益與幸福感之研究 (未出版碩士論文)。國立東華大學,花蓮縣。
    廖進成 (2006) 。數位相機顧客價值之研究- 「方法-目的鏈結」模式之應用 (未出版碩士論文)。國立中正大學,嘉義縣。
    劉建成 (2006)。我國青少年行動電話購買行為之研究-方法目的鏈之分析 (未出版碩士論文)。元智大學,桃園縣。
    潘明全 (2010) 。支付機制及購物情境對購買意願的影響-以產品涉入為干擾變數。行銷評論,7 (1) ,25-50。
    蔡翔証 (2006)。臺灣超級籃球聯賽現場觀賞潛在顧客生活型態與未消費行為導因之研究 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    蕭苑廷 (2010)。不能說的秘密─胸罩屬性─結果─價值之方法目的鏈模型 (未出版碩士論文)。國立臺北大學,新北市。
    賴昇宏 (2005)。大專籃球聯賽現場觀眾滿意度、涉入程度與品牌權益之相關研究(未出版碩士論文)。國立臺南大學,臺南市。
    戴琇惠 (2009)。水中有氧運動參與者涉入程度與休閒效益之相關研究-以臺北市為例 (未出版碩士論文)。國立臺灣師範大學,臺北市。
    謝岱麟 (2011) 。Nike與Adidas之球鞋消費者屬性重視度對品牌形象與品牌忠誠度關係之研究-以一中及逢甲商圈為例 (未出版碩士論文)。朝陽科技大學,臺中市。
    二、外國文獻
    Bloch, P. H. (1981). An exploration into the scaling of consumer’s involvement with a product class [Electronic version]. Advances in Consumer Research, 7, 61-65.
    Day, G. S. (1970). Buying attitude and brand choice. New York: The Free Press.
    Dimanche, F., Havitz, M. E., & Howard, D. R. (1991). Testing the involvement profile scale in the context of selected recreational and touristic activities [Electronic version]. Journal of Leisure Research, 23, 51-66.
    Engel J. F., R. D. Blackwell, & D. T. Kollat(1978)。Consumer Behavior (3th ed.), New York: Dryden Press.
    Engel, J. F., Blackwell, R. D., & Miniard, P. W. (1993). Consumer Behavior (7th), Orlando, FL: Dryden Press.
    Geistfeld, L. V., Sproles, G. B., & Badenhop, S. B. (1977). The Concept and measurement of a hierarchy of product characteristics. In H. K. Hunt (ed.), Advances in Consumer Research (Vol.4, pp. 302-307). Ann Arbor, Mich. LA: Association for Consumer Research.
    Grunert, K. G. and S. C. Grunert (1995). Measuring Subjective Meaning Structures by the Laddering Method:Theorectical Considerations and Methodological Problems. International Journal of Research in Marketing, 12, 209-225.
    Gunter, B. G., & Gunter, N. C. (1980). Leisure styles: A conceptual framework for modern leisure [Electronic version]. The Sociological Quarterly, 21(1), 1-18.
    Gutman, J. (1982). A means-end chain model based on consumer categorization processes. Journal of Marketing, Spring, 60-72.
    Harris, T. L. (1993), The Marketer’s Guide to Public Relations. New York: John Wiley and Sons. Inc.
    Havitz, M. E. & Dimanche, F. (1990). Propositions for testing the involvement construct in recreational and tourism contexts. Leisure Sciences, 12, 179-195.
    Havitz, M. E., & Dimanche, F. (1997). Leisure involvement revisited: Conceptual conundrums and measurement advance [Electronic version]. Journal of Leisure Research, 29(3), 245-278.
    Hofstede, F., Audenaert, A., Steenkamp, J. E. M., & Wedel, M. (1998). An Investigation into the Association Pattern Technique as a quantitative approach to measuring means-end chains [Electronic version]. International Journal of Research in Marketing,15, 37-50.
    Houston, M. J., & Rothschild, M. L. (1978). Conceptual and methodological perspective in involvement. In S. Jain (Ed.), Research frontiers in marketing: Dialogues and directions (pp. 184-187). Chicago, IL: American Marketing Association.
    Howard, J. A., & Sheth, J. N. (1969). The theory of buyer behavior. New York: John Wiley and Sons, Inc.
    Hupfer, Nacy & David Gardner (1971), Involvement with Products and Issues. Association for Consumer Research, 5(2), 262-269.
    Kassarjian, H. (1977). Content analysis in consumer research [Electronic version]. Journal of Consumer Research, 4(1), 8-18.
    Kesler, L. (1979). Man created ads in sport’s own image. Advertising Age, 8(1), 5-8.
    Kim, S. S., Scott, D., & Crompton, J. L. (1997). An exploration of the relationships among social psychological involvement, behavior involvement, commitment, and future intentions in the context of bird watching [Electronic version]. Journal of Leisure Research, 29, 320-341.
    Kotler, P. (1973). The major tasks of marketing management. Journal of Marketing, 37(4), 42-49.
    Kotler, P. (2005). Marketing management. New Jersey, NJ: International Edition.
    Krugman, H. E. (1965). The impact of television adversting learning without involvement [Electronic version]. Public Opinion Quarterly, 29, 349-356.
    Kyle, G., Graefe, A., Manning, R. & Bacon, J. (2004a). Effects of place attachment on users’ perceptions of social and environmental conditions in a natural setting. Journal of Environmental Psychology, 24, 213-225.
    Lastovicka, J. L., & Gardner, D. M. (1979). Low involvement versus high involvement cognitive structres [Electronic version]. Advances in Consumer Research, 5, 87-92.
    Laurent, G., & Kapferer, J. N. (1985). Measure consumer involvement profile [Electronic version]. Journal of Marketing Research, 22(1), 41-53.
    Mark E. Parry(2002). Strategic Marketing Management. Homewood, IL: Irwin.
    McIntyre, N. (1989). The personal meaning of participation: Enduring involvement [Electronic version]. Journal of Leisure Research, 21(2), 167-179.
    McIntyre, N., & Pigram, J.J. (1992). Recreation specialization reexamined: The case of vehicle-based campers [Electronic version]. Leisure Research, 14, 3-15.
    Mullin, B. J., Hardy, S., & Sutton, W. A. (2007). Sport marketing. Champaign, IL: Human Kinetics.
    Olson, J. C. and Reynolds, T. J. (1983). Advertising and Consumer Psychology. Lexington, MA: Lexington Books.
    Peter, J. P. and J. C. Olson (1993). Consumer behavior and marketing strategy. Homewood, IL: Irwin.
    Peter, J. P. and J. C. Olson(1990), Consumer Behavior and Marketing Strategy, 3rd ed., Homewood, IL: Irwin.
    Pitts, B. G., and Stotlar, D.K. (1996). Fundamentals of Sport Marketing. Morgantown: Fitness Information Technology, 4, 149-154.
    Pitts, R.E., Wong, J.K., & Whalen, D. J. (1991). Consumers' evaluatives tructures in two ethical situations: A means-end approach [Electronic version]. Journal of Business Research, 22(2), 119-130.
    Reynolds, D. C., & Westberg, S. J. (2001). Advancements in laddering, understanding consumer decision making: The means-end approach to marketing and advertising strategy. Homewood, IL: Richard D. Irwin, Inc.
    Reynolds, T. J., & Gutman, J. (1988). Laddering theory, method, analysis, and interpretation [Electronic version]. Journal of Advertising Research, February/March, 11-31.
    Rokeach, M. J. (1968). The role of values in public opinion research [Electronic version]. Public Opinion Quarterly, 32(Winter), 547-549.
    Rosenberg, M. J. (1956). Cognitive structure and attitudinal affect [Electronic version]. Journal of Abnormal and Social Psychology, 53, 367-372.
    Rothschild, M. L. (1984). Perspectives in involvement: Current problem and future directions [Electronic version]. Advances in Consumer Research, 11, 216-217.
    Sandler, D. M., & Shani, D. (1993). Sponsorship and the Olympic game: The consumer perspective [Electronic version]. Sport Marketing Quarterly, 2(3), 38-44.
    Schuett, M. (1993). Refining measure of adventure recreation involvement [Electronic version]. Leisure Sciences, 15(3), 205-216.
    Selin, S. W., & Howard, D. R. (1988). Ego involvement and leisure behavior: A conceptual specification [Electronic version]. Journal of Leisure Research, 20(3), 237-244.
    Shank, M.D. (1999). Sports Marketing: A Strategic Perspective. New Jersey. NY: Prentice-Hall, Inc.
    Sherif, M., & Cantril, H. (1947). The Psychology of ego-involvement. New York: John Wiley and Sons.
    Shimp, T. A. (1997). Advertising, promotion, and supplemental aspects of integrated marketing communications. Fort Worth, London. UK: Dryden Press.
    Slama, M. E., & Tashchian, A. (1985). Selected socioeconomic and demographic characteristics associated with purchasing involvement [Electronic version]. Journal of Marketing, 49, 72-82.
    Stone, R. N. (1984). The marketing characteristics of involvement [Electronic version]. Advances in Consumer Research, 11, 210-215.
    Thaler, Richard (1985), Mental Accounting and Consumer Choice. Marketing Science. 4 , 199-244.
    Tolman, E. C. (1932). Purposive behavior in animals and men. New York: Century Company.
    Tyebjee, T. (1979). Respones time, conflict, and involvement in brand choice [Electronic version]. Journal of Consumer Research, 6(3), 295-304.
    Valette-Florence, P., & B. Rapacchi,(1991). Improvements in Means-End Chain Analysis:Using Graph Theory and Correspondence Analysis. Journal of Advertising Research, 31(February/March), 30-45.
    Valette-Florence, P., & Jolibert, A. (1990). Social values, A. I. O. and consumption patterns: Exploratory findings [Electronic version]. Journal of Business Research, 20(March), 109-122.
    Wellman, J., Roggenbuck, J., & Smith, A. (1982). Recreation specialization and norms of depreciative behavior among canoeists [Electronic version]. Journal of Leisure Research, 14, 323-340.
    Woodruff, R. B. (1997). Customer value: The next source for competitive advantage [Electronic version]. Journal of the Academy of Marketing Science, 25(2), 139-153.
    Young, S., & Feigin, B. (1975). Using the benefit chain for improved strategy formulation [Electronic version]. Journal of Marketing, 39, 72-74.
    Zaichkowsky, J. L. (1985). Measuring the involvement construct [Electronic version]. Journal of Consumer Research, 12(3), 341-352.
    Zaichkowsky, J. L. (1986). Conceptualizing involvement [Electronic version]. Journal of Advertising, 15(2), 4-14.
    Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence [Electronic version]. Journal of Marketing, 52(July), 2-22.

    下載圖示
    QR CODE