簡易檢索 / 詳目顯示

研究生: 簡郁珊
Yu-Shan Chien
論文名稱: A Study of Politeness Strategies in Intercultural Communication
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 72
中文關鍵詞: intercultural communicationpoliteness strategiesfamiliaritypower distance
論文種類: 學術論文
相關次數: 點閱:132下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • Based on Brown and Levinson’s (1987) politeness theory, an aim of this research is to understand the use of politeness strategies of people of different cultures in intercultural communication as well as whether familiarity and power distance play significant roles in it. Another purpose is to investigate whether other potential factors affect politeness strategies in intercultural communication. Data was collected, using in-depth interviews and scenarios, from 20 international students in Taiwan. The findings indicate that politeness strategies are diversely used in intercultural communication. Cultural backgrounds, familiarity, and power distance play significant roles in choosing politeness strategies. Other factors that can affect the choice to be polite include personality, language, types of situations, characteristics of message receivers, gender, and the nature of the communication channel.

    ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background 1 Problem Statement 3 Research Purpose 5 Significance of the Study 5 Research Questions 6 Definition of Terms 7 Paper Outline 8 CHAPTER II LITERATURE REVIEW 9 Intercultural Communication 9 Politeness Theory 14 Related Research on Intercultural Communication and Politeness Theory 21 Summary 23 CHAPTER III RESEARCH METHODS 25 Research Approach 25 Research Framework 26 Participants 27 Instruments 33 Data Collection 36 Research Procedure 38 Data Analysis 40 CHAPTER IV RESULTS AND DISCUSSIONS 43 The Use of Politeness Strategies in Intercultural Communication 43 Cultural Backgrounds and the Use of Politeness Strategies in Intercultural Communication 49 Familiarity and the Use of Politeness Strategies in Intercultural Communication 51 Power Distance and the Use of Politeness Strategies in Intercultural Communication 53 Other Factors Affecting the Choice of Politeness Strategies 56 Discussions 58 Summary 63 CHAPTER V CONCLUSION 65 Conclusion 65 Implications 66 Limitations of the Study 68 REFERENCES 69

    Adler, N. (2001). International dimensions of organizational behavior (4th ed.). Cineinnati, OH: South-Western.
    Ambaby, N., Koo, J., Lee, F., & Rosenthal, R. (1996). More than words: Linguistic and nonlinguistic politeness in two cultures. Journal of Personality and Social Psychology, 70(5), 996-1011.
    Beamer, L., & Varner, I. (2003). Intercultural communication in the global workplace. San Francisco, CA: McGraw Hill.
    Berry, J. W., Kim, U., & Boski, P. (1987). Psychological acculturation of immigrants. International and Intercultural Communication Annual, 11, 62-89.
    Borden, G. A. (1991). Cultural orientation: An approach to understanding intercultural communication. Upper Saddle River, NJ: Prentice Hall.
    Bremner, S. (2006). Politeness, power, and activity systems: Written requests and multiple audiences in an institutional setting. Written Communication, 23, 397-423.
    Brew, F. P. & Cairns, D. R. (2004). Styles of managing interpersonal workplace conflict in relation to status and face concern: A study with Anglos and Chinese. Journal of Conflict Management, 15(1), 27-56.
    Brown, P., & Levinson, S. C. (1987). Politeness: Some universals in language use. Cambridge, UK: Cambridge University Press.
    Cai, D. A., & Wilson, S. R. (2000). Identity implications of influence goals: A cross-cultural comparison of interaction goals and facework. Communication Studies, 51(4), 307-328.
    Chaney, L. H., & Martin, J. S. (2007). Intercultural business communication (4th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.
    Chen, G. M., & Starosta, W. J. (1996). Intercultural communication competence: A synthesis. In B. R. Burleson (Ed.), Communication yearbook 19 (pp. 353-383). Thousand Oaks, CA: Sage.
    deMarrais, K. (2004). Qualitative interview studies: Learning through experience. In K. deMarrais, & S. D. Lapan (Eds.), Foundations for research (pp. 51-68). Mahwah, NJ: Erlbaum.
    Dexter, L. A. (1970). Elite and specialized interviewing. Evanston, IL: Northwestern University Press.
    Fernández, J. C. (2008). Conversational silence and face in two sociocultural contexts. Pragmatics, 18(4), 707-728.
    Fraser, B. (1990). Perspectives on politeness. Journal of Pragmatics, 14(2), 219-236.
    Friedman, T. L. (2006). The world is flat: The globalized world in the twenty-first. London: Penguin.
    Fu, P. P., & Yukl, G. (2000). Perceived effectiveness of influence tactics in the United States and China. Leadership Quarterly, 11(2), 251-266.
    Goffman, E. (1967). Interaction ritual: Essays on face-to-face behavior. New York: Pantheon.
    Goldsmith, D. J. (2000). Soliciting advice: The role of sequential placement in mitigating face threat. Communication Monographs, 67(1), 1-19.
    Gudykunst, W. B. (Ed.). (2003). Cross-cultural and intercultural communication. Thousand Oaks, California: Sage.
    Hall, E. T. (1976). Beyond culture. New York: Anchor Books /Doubleday.
    Huagh, M. (2007). The co-constitution of politeness implicature in conversation. Journal of Pragmatics, 39(1), 84-110.
    Hinchcliff-Pelias, M., & Greer, N. S. (2004). The importance of intercultural communication in international education. International Education, 33(2), 5-18.
    Hofstede, G. (1993). Cultural constraints in management theories. The Executive, 7(1), 81-94.
    Hofstede, G., & Bond, M. H. (1988). The Confucius connection: From cultural roots to economic growth. Organizational Dynamics, 16(4), 5-21.
    Holtgraves, T. (2005). Social psychology, cognitive psychology, and linguistic politeness. Journal of Politeness Research, 1(1), 73-93.
    Hu, H. C. (1944). The Chinese concepts of “face”. American Anthropologist, 46(1), 45-64.
    Ide, S., Hill, B., Carnes, Y., Ogino, T., & Kawasaki, A. (1992). The concept of politeness: An empirical study of American English and Japanese. In R. Wattis, S. Ide, & K. Ehlich (Eds.), Politeness in language: Studies in its history, theory and practice (pp. 281-297). Berlin: Mouton de Gruyter.
    Jandt, F. E. (2007). An introduction to intercultural communication: Identities in a global community (5th ed.). Thousand Oaks: Sage.
    Johnson, B. R. (1997). Examining the validity structure of qualitative research. Education, 118(3), 282-292.
    Johnson, D. I., Roloff, M. E., & Riffee, M. A. (2004). Politeness theory and refusals of requests: Face threat as a function of expressed obstacles. Communication Studies, 55(2), 227-238.
    Kim, Y. Y. (1986). Interethnic communication: Current research. Beverly Hills, CA: Sage.
    Kim, Y. Y. (1988). Cross-cultural adaptation: Current approaches. Newbury Park, CA: Sage.
    Lakoff, R. T. (1990). Talking power: The politics of language in our lives. New York: Basic Books.
    Leech, G. N. (1983). Principles of pragmatics. New York: Longman Group Limited.
    Lincoln, Y. S., & Guba, E. G. (1985). Naturalistic inquiry. Beverly Hills, CA: Sage Publications.
    Locher, M. A., & Watts, R. J. (2005). Politeness theory and relational work. Journal of Politeness Research, 1, 9-33.
    Lustig, M. W., & Koester, J. (2010). Intercultural competence: Interpersonal communication across cultures (6th ed.). Boston, MA: Pearson Education.
    Mann, C., & Stewart, F. (2000). Internet communication and qualitative research: A handbook for researching online. London: Sage.
    Merriam, S. B. (2009). Qualitative research: A guide to design and implementation. CA: Jossey-Bass.
    Merriam-Webster online: Dictionary and thesaurus. (2014). Retrieved February 18, from http://www.merriam-webster.com/dictionary/familiarity
    Mertens, D. M. (2005). Research methods in education and psychology (2nd ed.). Thousand Oaks, CA: Sage.
    Ministry of Education. (2012). The number of foreign students studying for a degree in Taiwan and learning language. Retrieved January 9, 2013, from https://stats.moe.gov.tw/files/main_statistics/foreign.xls [Text in Chinese]
    Morand, D. A. (2000). Language and power: An empirical analysis of linguistic strategies used in superior-subordinate communication. Journal of Organizational Behavior, 21, 235-248.
    Nakane, I. (2006). Silence and politeness in intercultural communication in university seminars. Journal of Pragmatics, 38, 1811-1835.
    Neuliep, J. W. (2012). Intercultural communication: A contextual approach (5th ed.). Thousand Oaks, California: Sage.
    Park, J. R. (2008). Linguistic politeness and face-work in computer mediated communication, Part 2: An application of the theoretical framework. Journal of The American Society for Information Science and Technology, 59(14), 2199-2209.
    Patton, M. Q. (2002). Qualitative research and evaluation methods (3th ed.). Thousand Oaks, CA: Sage.
    Pitts, M. J., Fowler, C., Fisher, C. L., & Smith, S. A. (2014). Politeness strategies in imagined conversation openers about eldercare. Journal of Language and Social Psychology, 33(1), 29-48.
    Rinne, T., Steel, G. D., & Fairweather, J. (2012). Hofstede and Shane revisited: The role of power distance and individualism in national-level innovation success. Cross-Cultural Research, 46(2), 91-108.
    Rubin, R. B., Rubin, A. M., & Piele, L. J. (2005). Communication research: Strategies and sources (6th ed.). Belmet, CA: Wadsworth.
    Salmani-Nodoushan, M. A. (2006). A comparative sociopragmatic study of ostensible invitations in English and Farsi. Speech Communication, 48, 903-912.
    Sifianou, M. (1992). Politeness phenomena in England and Greece. Oxford: Clarendon Press.
    Spencer-Oatey, H. (1997). Unequal relationships in high and low power distance societies: A comparative study of ibtor-student role relations in Britain and China. Journal of Cross-Cultural Psychology, 28(3), 284-302.
    Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Newbury Park, CA: Sage.
    Wilson, S. R., Aleman, C. G., & Leatham, G. B. (1998). Identity implications of influence goals: A revised analysis of face-threatening acts and application to seeking compliance with same-sex friends. Human Communication Research, 25, 64-96.

    無法下載圖示 本全文未授權公開
    QR CODE