研究生: |
葉慧君 Yeh, Huei-Jyun |
---|---|
論文名稱: |
Relationships among Proactive Personality, Organizational Socialization, and Turnover Intention Relationships among Proactive Personality, Organizational Socialization, and Turnover Intention |
指導教授: |
賴志樫
Lai, Chin-Chien |
學位類別: |
碩士 Master |
系所名稱: |
國際人力資源發展研究所 Graduate Institute of International Human Resource Developmemt |
論文出版年: | 2018 |
畢業學年度: | 106 |
語文別: | 英文 |
論文頁數: | 97 |
中文關鍵詞: | change 、proactive personality 、organizational socialization 、turnover intention 、Taiwan |
英文關鍵詞: | change, proactive personality, organizational socialization, turnover intention, Taiwan |
DOI URL: | http://doi.org/10.6345/THE.NTNU.GIHRD.007.2018.F06 |
論文種類: | 學術論文 |
相關次數: | 點閱:230 下載:3 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
Nowadays, the global environment is evolving in an incomparable speed, making it imperative for scholars and practitioners to study change-related issues, especially on identifying proactive individuals, socializing incumbents, and retaining talented employees. Numerous studies had indicated the importance of investigating proactive personality, organizational socialization, and turnover intention. However, limited studies had incorporated these three concepts altogether. As a consequence, the aim of the study was to exemplify how proactive personality could influence one’s turnover intention, with an emphasis putting on the mediating effect of organizational socialization, particularly under the context of manufacturing, service, and manufacturing service industry in Taiwan. In total, 302 valid responses from full-time employees were collected and analyzed with the help of SPSS and AMOS. Results showed that proactive personality did not have a significant causal relationship with turnover intention. Nonetheless, organizational socialization did fully mediate the relationship between proactive personality and turnover intention. This finding implied that through successful organizational socialization, proactive employees could reduce their intention to leave the organization. Continuous improvement on employees’ socialization experience was a critical element to help proactive individuals adapt to and retain in the organization.
Abelson, M. A., & Baysinger, B. D. (1984). Optimal and dysfunctional turnover: Toward an organizational level model. Academy of Management Review, 9(2), 331-341.
Acock, A. C. (2012). A gentle introduction to stata (Revised 3rd ed.). Texas, TX: A Stata Press Publication.
Allen, D. G., Weeks, K. P., & Moffitt, K. R. (2005). Turnover intentions and voluntary turnover: The moderating roles of self-monitoring, locus of control, proactive personality, and risk aversion. Journal of Applied Psychology, 90(5), 980-990.
Allen, T. D., Eby, L. T., Chao, G. T., & Bauer, T. N. (2017). Taking stock of two relational aspects of organizational life: Tracing the history and shaping the future of socialization and mentoring research. Journal of Applied Psychology, 102(3), 324-337.
Ashforth, B. E., Sluss, D. M., & Saks, A. M. (2007). Socialization tactics, proactive behavior, and newcomer learning: Integrating socialization models. Journal of Vocational Behavior, 70(3), 447-462.
Awang, Z. (2012). A Handbook on SEM: Structural Equation Modeling (5th ed.). Kuala Lumpur, Malaysia: Center of Graduate Studies
Bagozzi, R. P., & Yi, Y. (1988). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74-94.
Bateman, T. S., & Crant, J. M. (1993). The proactive component of organizational behavior: A measure and correlates. Journal of Organizational Behavior, 14(2), 103-118.
Bateman, T. S., & Crant, J. M. (1999). Proactive behavior: Meaning, impact, recommendations. Business Horizons, 42(3), 63-70.
Bauer, T. N., Bodner, T., Erdogan, B., Truxillo, D. M., & Tucker, J. S. (2007). Newcomer adjustment during organizational socialization: A meta-analytic review of antecedents, outcomes, and methods. Journal of Applied Psychology, 92(3), 707.
Bell, N. E., & Staw, B. M. (1989). People as sculptors versus sculpture: The roles of personality and personal control in organizations. Handbook of Career Theory, 11, 232-250.
Berger, C. R. (1979). Beyond initial interaction: Uncertainty, understanding, and the development of interpersonal relationships. In H. Giles & R. St. Clair (Eds.), Language and social psychology (pp. 122-144). Oxford: Basil Blackwell.
Bigliardi, B., Petroni, A., & Ivo Dormio, A. (2005). Organizational socialization, career aspirations and turnover intentions among design engineers. Leadership and Organization Development Journal, 26(6), 424-441.
Bothma, F. C., & Roodt, G. (2012). Work-based identity and work engagement as potential antecedents of task performance and turnover intention: Unravelling a complex relationship. SA Journal of Industrial Psychology, 38(1), 27-44.
Briscoe, J. P., Hall, D. T., & DeMuth, R. L. F. (2006). Protean and boundaryless careers: An empirical exploration. Journal of Vocational Behavior, 69(1), 30-47.
Brown, T. A. (2015). Confirmatory factor analysis for applied research (2nd ed.). New York, NY: Guilford Publications.
Buss, D. M. (1987). Selection, evocation, and manipulation. Journal of Personality and Social Psychology, 53(6), 1214-1221.
Byrne, B. M. (2016). Structural equation modeling with AMOS: Basic concepts, applications, and programming (3rd ed.). New York, NY: Routledge.
Chao, G. T., O'Leary-Kelly, A. M., Wolf, S., Klein, H. J., & Gardner, P. D. (1994). Organizational socialization: Its content and consequences. Journal of Applied Psychology, 79(5), 730-743.
Chen, K. Y., & Wang, Z. H. (2017). Lun wen tong ji fen xi shi wu: SPSS yu AMOS de yun yong (3rd ed.). Taipei, Taiwan: Wu Nan tu shu chu ban gu fen you xian gong si.
Cooper‐Thomas, H. D., & Anderson, N. (2005). Organizational socialization: A field study into socialization success and rate. International Journal of Selection and Assessment, 13(2), 116-128.
Crant, J. M. (1995). The Proactive Personality Scale and objective job performance among real estate agents. Journal of Applied Psychology, 80(4), 532-537.
Crant, J. M. (1996). The proactive personality scale as a predictor of entrepreneurial intentions. Journal of Small Business Management, 34(3), 42-49.
Crant, J. M. (2000). Proactive behavior in organizations. Journal of Management, 26(3), 435-462.
Falkenburg, K., & Schyns, B. (2007). Work satisfaction, organizational commitment and withdrawal behaviours. Management Research News, 30(10), 708-723.
Fang, M. (2017, Aug 23). Shè Huì Xīn Xiān Rén Chéng Zhí Chǎng Kuài Shǎn Zú. Commercial Times. Retrieved from https://m.ctee.com.tw/focus/xfsh/159204.
Feldman, D. C. (1976). A contingency theory of socialization. Administrative Science Quarterly, 21(3), 433-452.
Feldman, D. C. (1989). Socialization, resocialization, and training: Reframing the research agenda. In I. L. Goldstein (Ed.), Training and development in organizations (pp. 376-416). San Francisco: Jossey-Bass.
Fisher, C. D. (1986). Organizational socialization: An integrative review. Research in Personnel and Human Resources Management, 4(1), 101-145.
Fornell, C., & Larcker, D. F. (1981). Evaluating structural equation models with unobservable variables and measurement error. Journal of Marketing Research, 18(1), 39-50.
Fuller, B., & Marler, L. E. (2009). Change driven by nature: A meta-analytic review of the proactive personality literature. Journal of Vocational Behavior, 75(3), 329-345.
Gray, C. D., & Kinnear, P. R. (2012). IBM SPSS statistics 19 made simple. New York, NY: Psychology Press.
Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463-488.
Haueter, J. A., Macan, T. H., & Winter, J. (2003). Measurement of newcomer socialization: Construct validation of a multidimensional scale. Journal of Vocational Behavior, 63(1), 20-39.
Holtom, B. C., Mitchell, T. R., & Lee, T. W. (2006). Increasing human and social capital by applying job embeddedness theory. Organizational Dynamics, 35(4), 316-331.
Holtom, B. C., Mitchell, T. R., Lee, T. W., & Eberly, M. B. (2008). Turnover and retention research: A glance at the past, a closer review of the present, and a venture into the future. Academy of Management Annals, 2(1), 231-274.
Hom, P. W., & Griffeth, R. W. (1995). Employee turnover. Cincinnati, OH: South-Western College Publishing.
Hooper, D., Coughlan, J., & Mullen, M. (2008). Structural equation modelling: Guidelines for determining model fit. Electronic Journal of Business Research Methods, 6(1), 53-60.
Jiang, Z. (2017). Proactive personality and career adaptability: The role of thriving at work. Journal of Vocational Behavior, 98, 85-97.
Johnston, M. W., Parasuraman, A., Futrell, C. M., & Futrell, W. C. (1990). A longitudinal assessment of the impact of selected organizational influences on salespeople's organizational commitment during early employment. Journal of Marketing Research, 27(3), 333-344.
Jones, G. R. (1986). Socialization tactics, self-efficacy, and newcomers' adjustments to organizations. Academy of Management Journal, 29(2), 262-279.
Joo, B. K. B. (2010). Organizational commitment for knowledge workers: The roles of perceived organizational learning culture, leader–member exchange quality, and turnover intention. Human Resource Development Quarterly, 21(1), 69-85.
Joo, B. K., Hahn, H. J., & Peterson, S. L. (2015). Turnover intention: The effects of core self-evaluations, proactive personality, perceived organizational support, developmental feedback, and job complexity. Human Resource Development International, 18(2), 116-130.
Kellough, J. E., & Osuna, W. (1995). Cross-agency comparisons of quit rates in the federal service: Another look at the evidence. Review of Public Personnel Administration, 15(4), 58-68.
Kim, H., & Stoner, M. (2008). Burnout and turnover intention among social workers: Effects of role stress, job autonomy and social support. Administration in Social Work, 32(3), 5-25.
Klein, H. J., & Weaver, N. A. (2000). The effectiveness of an organizational‐level orientation training program in the socialization of new hires. Personnel Psychology, 53(1), 47-66.
Landau, J., & Hammer, T. H. (1986). Clerical employees' perceptions of intraorganizational career opportunities. Academy of Management Journal, 29(2), 385-404.
Lee, G., & Jimenez, B. S. (2011). Does performance management affect job turnover intention in the federal government? The American Review of Public Administration, 41(2), 168-184.
Lee, J., Oh, S., & Burnett, G. (2016). Organizational socialization of academic librarians in the United States. The Journal of Academic Librarianship, 42(4), 382-389.
Lewis, G. B., & Park, K. (1989). Turnover rates in federal white-collar employment: Are women more likely to quit than men? The American Review of Public Administration, 19(1), 13-28.
Liu, B., Liu, J., & Hu, J. (2010). Person-organization fit, job satisfaction, and turnover intention: An empirical study in the Chinese public sector. Social Behavior and Personality: An International Journal, 38(5), 615-625.
Liu, P., Chen, Y., Wang, X., & Hou, C. (2017). Institutionalized socialization tactics as predictors of voice behavior among new employees. Social Behavior and Personality: An International Journal, 45(10), 1595-1606.
Louis, M. R. (1980). Surprise and sense making: What newcomers experience in entering unfamiliar organizational settings. Administrative Science Quarterly, 25, 226-251.
Malo, M., Tremblay, I., & Brunet, L. (2016). Cognitive adjustment as an indicator of psychological health at work: Development and validation of a measure. Journal of Vocational Behavior, 92, 33-43.
McDonald, R. P., & Ho, M. H. R. (2002). Principles and practice in reporting structural equation analyses. Psychological Methods, 7(1), 64-82.
Mobley, W. H., Horner, S. O., & Hollingsworth, A. T. (1978). An evaluation of precursors of hospital employee turnover. Journal of Applied Psychology, 63(4), 408-414.
Moore, D., McCabe, G., Duckworth, W., & Alwan, L. (2008). The practice of business statistics (2nd ed.). New York, NY: W. H. Freeman and Company.
Morgan, W. B., Walker, S. S., Wang, Y., & Aven Jr, F. F. (2012). Proactive and committed: Characteristics for retention. Journal of Organizational Psychology, 12(2), 97-108.
Morrison, E. W. (1993a). Longitudinal study of the effects of information seeking on newcomer socialization. Journal of Applied Psychology, 78(2), 173-183.
Morrison, E. W. (1993b). Newcomer information seeking: Exploring types, modes, sources, and outcomes. Academy of Management Journal, 36(3), 557-589.
Moynihan, D. P., & Landuyt, N. (2008). Explaining turnover intention in state government: Examining the roles of gender, life cycle, and loyalty. Review of Public Personnel Administration, 28(2), 120-143.
Nadler, D. A., Jenkins, G. D., Cammann, C., & Lawler, E. E. (1975). The Michigan organizational assessment package: Progress report II. Ann Arbor: University of Michigan, Institute for Social Research.
Neuman, W. L. (2014). Social research methods: Qualitative and quantitative approaches (7th ed.). Harlow, England: Pearson Education Limited.
Newman, J. E. (1974). Predicting absenteeism and turnover: A field comparison of Fishbein's model and traditional job attitude measures. Journal of Applied Psychology, 59(5), 610-615.
Nitzl, C., Roldan, J. L., & Cepeda, G. (2016). Mediation analysis in partial least squares path modeling: Helping researchers discuss more sophisticated models. Industrial Management and Data Systems, 116(9), 1849-1864.
Oh, S. Y. (2016). The effects of workplace learning on organizational socialization in the youth workforce. Asia Pacific Education Review, 17(4), 567-580.
Ostroff, C., & Kozlowski, S. W. (1992). Organizational socialization as a learning process: The role of information acquisition. Personnel Psychology, 45(4), 849-874.
Park, J. H., Newman, A., Zhang, L., Wu, C., & Hooke, A. (2016). Mentoring functions and turnover intention: The mediating role of perceived organizational support. The International Journal of Human Resource Management, 27(11), 1173-1191.
Phillips, J. J., & Connell, A. O. (2003). Managing employee retention: A strategic accountability approach. Burlington, MA: Butterworth Heinemann.
Reichers, A. E. (1987). An interactionist perspective on newcomer socialization rates. Academy of Management Review, 12(2), 278-287.
Saks, A. M., Gruman, J. A., & Cooper-Thomas, H. (2011). The neglected role of proactive behavior and outcomes in newcomer socialization. Journal of Vocational Behavior, 79(1), 36-46.
Schein, E. H. (1968). Organizational socialization and the professional management. Industrial Management Review, 9, 1-16.
Schein, E. H. (1971). The individual, the organization, and the career: A conceptual scheme. The Journal of Applied Behavioral Science, 7(4), 401-426.
Schreiber, J. B., Nora, A., Stage, F. K., Barlow, E. A., & King, J. (2006). Reporting structural equation modeling and confirmatory factor analysis results: A review. The Journal of Educational Research, 99(6), 323-338.
Seibert, S. E., Crant, J. M., & Kraimer, M. L. (1999). Proactive personality and career success. Journal of Applied Psychology, 84(3), 416-427.
Somers, M. J. (1996). Modelling employee withdrawal behaviour over time: A study of turnover using survival analysis. Journal of Occupational and Organizational Psychology, 69(4), 315-326.
Statistical Bureau of Republic of China (Taiwan) (2017). Statistical analysis. Retrieved from http://eng.stat.gov.tw/public/Data/7111716445GEYJEAG4.pdf
Statistical Bureau of Republic of China (Taiwan) (2018). Employed persons by industry. Retrieved from https://eng.stat.gov.tw/ct.asp?xItem=12683&ctNode=1609&mp=5
Staw, B. M. (1980). The consequences of turnover. Journal of Occupational Behaviour, 1, 253-273.
Tavakol, M., & Dennick, R. (2011). Making sense of Cronbach's alpha. International Journal of Medical Education, 2, 53-55.
Tett, R. P., & Meyer, J. P. (1993). Job satisfaction, organizational commitment, turnover intention, and turnover: path analyses based on meta‐analytic findings. Personnel Psychology, 46(2), 259-293.
Torkzadeh, G., Koufteros, X., & Pflughoeft, K. (2003). Confirmatory analysis of computer self-efficacy. Structural Equation Modeling, 10(2), 263-275.
Trimble, D. E. (2006). Organizational commitment, job satisfaction, and turnover intention of missionaries. Journal of Psychology and Theology, 34(4), 349-360.
Van Maanen, J. (1976). Breaking in: Socialization to work. In R. Dubin (Ed.), Handbook of work, organization, and society (pp. 67-130). Chicago: Rand McNally.
Van Maanen, J. , & Schein, E. H. (1979). Toward a theory of organizational socialization. In B. M. Staw (Ed.), Research in organizational behavior (pp. 209-264). Greenwich, CT: JAI.
Vandenberghe, C., & Basak Ok, A. (2013). Career commitment, proactive personality, and work outcomes: A cross-lagged study. Career Development International, 18(7), 652-672.
Vazifehdust, H., & Khosrozadeh, S. (2014). The effect of the organizational socialization on organizational commitment and turnover intention with regard to moderate effect of career aspirations intention. Management Science Letters, 4(2), 277-286.
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82-111.
Yang, J., Gong, Y., & Huo, Y. (2011). Proactive personality, social capital, helping, and turnover intentions. Journal of Managerial Psychology, 26(8), 739-760.