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研究生: 戴嘉慶
論文名稱: 企業執行力對於導入ERP系統效益之關聯性研究
Research of Relationship Between Enterprise Execution and the Implementation of ERP Systems
指導教授: 洪榮昭
學位類別: 碩士
Master
系所名稱: 工業教育學系
Department of Industrial Education
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 114
中文關鍵詞: ERPERP評估執行力
英文關鍵詞: ERP, Evaluation of ERP, Execution
論文種類: 學術論文
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企業希望藉由導入 ERP 來整合企業內部各項資源及作業流程,以提昇企業的競爭力,然而並非每家公司導入 ERP 系統都能獲得正面績效回饋,而導入前、中、後期的不同階段,都可能受企業執行力的影響而有不同的成效。本研究主要內容為,透過文獻調查後,設計執行力與ERP導入效益評估問卷,開專家會議審查問卷以建立專家效度,透過發放問卷並回收分析,利用因素分析來確認執行力構面,並藉由關連性分析來探討執行力與ERP不同時期之導入效益評估之間的關係。研究結果發現,企業的執行力好壞,對於ERP導入過程的前、中期皆有顯著的相關性,對於導入後期則僅有「專案與目標管理」之執行力子構面有弱相關,其餘皆無顯著的關連性。

Via introducing ERP, enterprises hope to integrate interior resources and operation processes to boost their competiveness. Nonetheless, not each firm that introduces ERP system can obtain positive feedback. Furthermore, owing to enterprise execution, introducing ERP into preliminary, middle or final stages may generate different outcomes. This study aims to explore the relationship between execution and effects of introducing ERP into enterprises in different stages. Questionnaires were designed, distributed and analyzed. Furthermore, factor analysis was conducted to confirm constructs of execution. Research findings indicate that the quality of enterprise execution is significantly correlated with the preliminary and middle stages of introducing ERP. Only one construct, “project and objective management” is weakly correlated with the final stage, while others did not show significant correlations.

摘要......iii ABSTRACT......iii 致謝辭......iii 目次......iiv 表次......iv 圖次......viii 第一章 緒論......1 第一節 研究背景......1 第二節 研究動機......3 第三節 研究目的......05 第四節 研究流程......06 第二章 文獻探討......07 第一節 企業資源規劃......07 第二節 執行力......17 第三節 企業導入ERP系統的評估準則......31 第三章 研究方法與設計......35 第一節 研究對象......35 第二節 研究內涵......36 第三節 研究架構......37 第四節 研究實施方法......38 第五節 問卷內容......39 第六節 研究工具建立......42 第七節 研究工具......45 第八節 資料分析方法......46 第四章 實證分析與討論......49 第一節 信度與效度檢驗......49 第二節 基本資料分析與描述性統計......51 第三節 因素分析與主成分分析......58 第四節 相關性分析......71 第五章 研究結論與建議......77 第一節 研究結論......77 第二節 研究限制與未來研究建議......81 參考文獻......83 一、英文部分......83 二、中文部分......84 附錄3-1 專家名單......92 附錄3-2 問卷專家審查表......93 附錄3-3 專家意見表......99 附錄3-4 專家審查修訂後之問卷......107 附錄4-1 各構面之描述性統計分析表......111

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