社區醫療通譯是讓主流社會中的移民或少數族群，跨越語言與文化的障礙，確保自己獲得平等醫療照護的服務。三十年來，東南亞國家女性透過婚姻來台定居，經歷各種因語言、文化隔閡造成的就醫障礙。但針對新住民配偶提供的醫療通譯服務，一直到近十年來才逐漸受到重視。社區醫療通譯的功能為何、角色為何，社會大眾依然一知半解。本研究以新北市衛生所通譯作為對象，探究其對醫療通譯一職之觀感與工作現況，以期對台灣社區醫療通譯有更進一步了解。

當前新北市衛生所通譯大多為越南籍新移民，在台居住時間四到十三年不等。五成受訪者成為通譯並無特殊原因，只是將通譯一職視為工作選項之一。通譯工作內容大致為與新住民相關之業務，以協助預防注射門診為主，每週服務時數也配合門診時間，有時尚須支援其他衛教活動。現職通譯對工作條件大致上皆屬滿意，且八成通譯有留任意願，惟部分通譯表示，留任的先決條件是家庭經濟來源無虞。

本研究針對現行通譯制度問題，提出建議方案。第一，確實調查在台東南亞籍新移民之語言服務需求，重新調配通譯人力，並輔以其他語言服務，建構完善之通譯服務網絡。第二，在通譯培訓課程中，加強對新移民健康自主的認識與通譯角色自我認知，確保通譯能真正發揮「協助新移民」的功能。第三，加強通譯承辦人對通譯工作的認知，避免因「協助者」角色的定義模糊，導致通譯人力資源的不當使用。

英文資料
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 期刊文章
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 報告
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張鈺珮. (2003). 文化差異下跨國婚姻的迷魅：以花蓮縣吉安鄉越南新娘的生命經驗為例. 碩士論文, 國立花蓮師範學院, 多元文化研究所.
張瓊蓉. (2009). 衛生所與社區疏離關係的歷史發展分析. 碩士論文, 國立成功大學, 公共衛生研究所.
陳宜欣. (2001). 衛生所功能及醫療保健服務需求城鄉差異之研究：以臺北縣為例. 碩士論文, 國立台灣大學, 醫療機構管理研究所.
陳岳辰. (2006). 台灣地區自由口譯人員之人格特質與工作滿意之關係. 碩士論文, 國立臺灣師範大學, 翻譯研究所碩士班.
陳建銘. (2009). 基層公共衛生護理人員工作角色之研究：二個衛生所的案例故事. 碩士論文, 佛光大學, 公共事務學系.
陳庭芸. (2002). 澎湖地區國際婚姻調適之研究：以印尼與越南新娘為例之比較. 碩士論文, 國立台灣大學, 地理研究所.
陳凱怡. (2008). 台灣地區口譯員工作價值觀與工作滿意度調查研究. 碩士論文, 臺灣師範大學, 翻譯研究所碩士班.
陳懷峰. (2007). 我國外籍與大陸配偶就業障礙之研究：以苗栗縣為例. 國立中正大學, 勞工所.
游蕙如. (2005). 苗栗縣四所國民小學外籍配偶識字班實施現況之研究. 國立新竹教育大學, 教育學系碩士班.
黃琦茹. (2008). 紅十字會水上安全工作大隊志工參與動機、工作滿意度對持續服務意願之研究：以臺北縣分會為例. 碩士論文, 台北市立教育大學, 體育學系體育碩士學位在職進修專班.
楊詠梅. (2001). 台灣印尼跨國籍婚姻婦女之健康關注. 碩士論文, 高雄醫學大學, 護理學研究所.
蔡欣嵐. (2001). 工作特性、人格特質與工作滿意度之關係：以半導體業為例. 碩士論文, 國立中央大學, 企業管理研究所.
蔡佩君. (2007). 新移民女性健康照顧政策之性別檢視. 長榮大學, 醫務管理學系碩士班.
鄭文惠. (2006). 影響女性外籍配偶就業決定之因素探討：以高雄縣越南籍外籍配偶為例. 碩士論文, 國立高雄應用科技大學, 工業工程與管理系所碩士班.
鄭雅雯. (2000). 南洋過台灣：東南亞外籍新娘在台婚姻與生活探究─以台南市為例. 碩士論文, 國立東華大學, 族群關係與文化研究所.
蕭昭娟. (2001). 國際遷移之調適研究：以彰化縣社頭鄉外籍新娘為例. 碩士論文, 國立臺灣師範大學, 地理研究所.
謝植岡. (2007). 外籍配偶照顧輔導政策回應性評估之研究：以苗栗縣東南亞女性為例. 碩士論文, 國立台北大學, 公共行政暨政策學系碩士在職專班.
顏錦珠. (2002). 東南亞外籍新娘在台生活經驗與適應歷程之研究. 碩士論文, 國立嘉義大學, 家庭教育研究所.

 政府報告、委託調查報告
內政部. (2005年11月15日). 規化取得我國國籍者基本語言能力及國民權利義務基本常識認定標準.
內政部移民署. (2010). 外籍與大陸配偶照顧輔導措施99年7月至12月外籍配偶輔導措施辦理情形. 內政部移民署.
朱僑麗. (2007). 外籍配偶生育健康管理品質及成效評估計畫 : 全程計畫執行總報告. 國民健康局.
朱僑麗. (2006). 外籍配偶生育健康管理品質及成效評估計畫. 國民健康局.
行政院衛生署國民健康局. (2007). 九十七年度外籍配偶照顧輔導基金：外籍配偶生與保健通譯員服務計畫書. 國民健康局.
行政院衛生署國民健康局. (2003年10月). 外籍與大陸配偶生育健康管理計畫. 行政院衛生署國民健康局.
黃煌雄, & 林伸一. (2004). 自動調查「據報載：目前，廣義的移民人口，包括外勞、外籍新娘，已近六十萬，較原住民人數還多，實有必要從政策面、法令面、執行面，就世界與人權的比較觀點，體檢當前我國的移民政策與制度」乙案調查報告. 中華民國監察院.

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台北YWCA年輕女性. (2010年6月18日). 歡迎報名通譯人員培訓. 2011年7月31日 擷取自 台北YWCA年輕女性: http://blog.yam.com/tpeYWCAyw/article/29127447
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