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研究生: 黃宇婕
Huang, Yu-Chieh
論文名稱: The Mediating Effect of Organizational Commitment between Perceived Supervisor Support and Turnover Intention on High-Tech Industry in Taiwan
The Mediating Effect of Organizational Commitment between Perceived Supervisor Support and Turnover Intention on High-Tech Industry in Taiwan
指導教授: 賴志樫
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 52
DOI URL: http://doi.org/10.6345/NTNU202000643
論文種類: 學術論文
相關次數: 點閱:135下載:0
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  • The phenomenon of employee turnover around the world is nothing new, and despite many studies aimed at finding the root causes, it is still a huge challenge. However, its incidence varies by regions and by industries. Over the years, the high turnover rate in Taiwan's high-tech industry has been considered an important issue. Therefore, the aim of the study was to exemplify how perceived supervisor support in high-tech industry influence one’s intention to leave, focusing on the mediating effect of organizational commitment. In total, 252 valid responses from fulltime employees were collected and analyzed with IBM SPSS 23 software. Results indicated that perceived supervisor support has a negatively significant relationship with turnover intention. Moreover, organizational commitment did partially mediate the relationship between perceived supervisor support and turnover intention. This finding shows that supervisors who give employee support can reduce their intention to leave the organization.

    ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Study 3 Purposes of the Study 4 Questions of the Study 4 Significance of the Study 4 Delimitations 5 Definition of Key Terms 5 CHAPTER II LITERATURE REVIEW 6 Perceived Supervisor Support 6 Organizational Commitment 6 Turnover Intention 9 Relationships Among the Variables 10 CHAPTER III METHODOLOGY 13 Research Framework 13 Research Procedure 14 Research Samples and Data Collection 17 Measurement 17 Pilot Test 19 Data Analysis 21 CHAPTER IV FINDINGS AND DISCUSSIONS 23 Descriptive Statistics 23 Results of Confirmatory Factor Analysis 25 Correlation among the Variables 26 Hypothesis Tests 27 Summary and Discussions 31 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 33 Conclusions 33 Limitations 33 Implications 34 Recommendations 36 REFERENCES 37 APPENDIX: RESEARCH QUESTIONNAIRE 44

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