簡易檢索 / 詳目顯示

研究生: 萬田忍
SHINOBU MANDA
論文名稱: Moderating Effect of Organizational Justice on the Relationship between Perceived Organizational Support and Organizational Commitment in Japan
Moderating Effect of Organizational Justice on the Relationship between Perceived Organizational Support and Organizational Commitment in Japan
指導教授: 賴志樫
Lai, Chin-Chien
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 75
DOI URL: http://doi.org/10.6345/NTNU202001257
論文種類: 學術論文
相關次數: 點閱:123下載:18
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • A high turnover rate, especially the early resignation of young workers, is becoming an issue in Japan. People have acquired vocational skills through in-house training by their organizations, and if the percentage of workers who leave their jobs in a short period increases, it may cause an increase in the number of workers who do not have enough skills. Companies may suffer from situations that they cannot maintain or promote employees' contributions despite their investment in skills development. Alternatively, they cannot prevent an employee from leaving and cannot avoid impeding corporate activity. The purpose of this study was to find how to encourage employees’ commitment by investigating the relationship between perceived organizational support and organizational commitment, and examined whether and how organizational justice moderates this relationship among tenured Japanese employee. The survey conducted on a quantitative approach with participating in 215 tenure workers who work in Japanese companies through an online survey. Besides, to examine the hypotheses, the data analyzed by using IBM SPSS Statistics 23.0 and Mplus Version 7.4 with adopting the survey-based methodology. The results showed that employees’ perceptions of support from the organization were related to their commitment towards the organization.

    ABSTRACT I TABLE OF CONTENTS III LIST OF FIGURES V LIST OF TABLES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problems 3 Research Purpose 4 Research Questions 4 Significance of the Study 4 Delimitation of the Study 5 Definition of the Key Terms 5 CHAPTER II LITERATURE REVIEW 7 Perceived Organizational Support 7 Organizational Commitment 10 Organizational Justice 11 The Relationships among the Variables 13 CHAPTER III METHODOLOGY 17 Research Framework 17 Research Hypotheses 17 Research Procedure 17 Questionnaire Design 19 Pilot Test 21 Data Analysis 22 CHAPTER Ⅳ FINDINGS AND DISCUSSIONS 25 Descriptive Analysis 25 Confirmation Factor Analysis (CFA) 35 The Relationships among Variables 36 Results of Regression Analysis 37 Summary and Discussions 46 CHAPTER V CONCLUSIONS AND RECOMMENDATIONS 49 Conclusions 49 Limitations 50 Recommendations 51 Implications 52 REFERENCES 55 APPENDIX A: ENGLISH LETTER AND QUESTIONNAIRE 61 APPENDIX B: JAPANESE LETTER AND QUESTIONNAIRE 69

    Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Eds.), Advances in experimental social psychology (pp. 267–299). New York, NY: Academic Press.

    Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1-18.

    Allen, M. W. (1992). Communication and organizational commitment: Perceived organizational support as a mediating factor. Communication Quarterly, 40(4), 357-367.

    Armeli, S., Eisenberger, R., Fasolo, P., & Lynch, P. (1998). Perceived organizational support and police performance: The moderating influence of socioemotional needs. Journal of Applied Psychology, 83(2), 288-297.

    Aselage, J., & Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24(5), 491-509.

    Aydin, A., Sarier, Y., & Uysal, S. (2011). The effect of gender on organizational commitment of teachers: A meta analytic analysis. Educational Sciences: Theory and Practice, 11(2), 628-632.

    Cohen-Charash, Y., & Spector, P. E. (2001). The role of justice in organizations: A meta-analysis. Organizational Behavior and Human Decision Processes, 86(2), 278-321.

    Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86(3), 386-400.

    Colquitt, J. A. (2008). Two decades of organizational justice: Findings, controversies, and future directions. In C. L. Cooper & J. Barling (Eds.), The Sage handbook of organizational behavior (pp.73-88). Newbury Park, CA: Sage.

    Colquitt, J. A., Greenberg, J., & Zapata-Phelan, C. P. (2005).What is organizational justice?: A historical overview. In J. Greenberg & J. A. Colquitt (Eds.), The handbook of organizational justice (pp. 3–56). Mahwah, NJ: Erlbaum.

    Colquitt, J. A., Greenberg, J. (2003). Organizational justice: A fair assessment of the state of the literature. In J. A. Greenberg (Eds.), Organizational behavior: The state of the science (pp. 165–210). Mahwah, NJ: Erlbaum.

    Dunham, R. B., Grube, J. A., & Castaneda, M. B. (1994). Organizational commitment: The utility of an integrative definition. Journal of Applied Psychology, 79(3), 370-380.

    Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59.
    Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500-507.

    Eisenberger, R. & Stinglhamber, F. (2011) Perceived organizational support: Fostering enthusiastic and productive employees. Washington, DC: American Psychological Association.

    Gray, C., & Kinnear, P. (2012). IBM SPSS statistics 19 made simple. New York, NY: Psychology Press.

    Greenberg, J. (1990). Organizational justice: Yesterday, today, and tomorrow. Journal of Management, 16(2), 399-432.

    Greenberg, J., & Colquitt, J. A. (2005). Handbook of organizational justice. Mahwah, NJ: Erlbaum.

    Hamaaki, J., Hori, M., Maeda, S., & Murata, K. (2012). Changes in the Japanese employment system in the two lost decades. ILR Review, 65(4), 810-846.
    Healey, J. F. (2014). Statistics: A tool for social research. Stamford, CT, US: Cengage Learning.

    Inoue, A., Kawakami, N., Ishizaki, M., Shimazu, A., Tsuchiya, M., Tabata, M., & Kuroda, M. (2010). Organizational justice, psychological distress, and work engagement in Japanese workers. International Archives of Occupational and Environmental Health, 83(1), 29-38.

    Jaros, S. J. (1997). An assessment of Meyer and Allen's (1991) three-component model of organizational commitment and turnover intentions. Journal of Vocational Behavior, 51(3), 319-337.

    Kambayashi, R., & Kato, T. (2017). Long-term employment and job security over the past 25 years: A comparative study of Japan and the United States. ILR Review, 70(2), 359-394.

    Kato, N. (1995). Analyzing the scales of organizational support. Paper presented at the meeting of Japanese Association of Industrial Organizational Psychology, Japan, 77-79. [text in Japanese]

    Kelloway, E. K. (1998). Using LISREL for structural equation modeling: A researcher's guide. Thousand Oaks, CA: Sage.

    Kottke, J. L., & Sharafinski, C. E. (1988). Measuring perceived supervisory and organizational support. Educational and Psychological Measurement, 48(4), 1075-1079.

    Kurtessis, J. N., Ford, M. T., Buffardi, L. C., & Stewart, K. A. (2009). Perceived organizational support: An updated meta-analytic review. In poster presented at the 24th annual meeting of the Society for Industrial and Organizational Psychology, New Orleans.

    Levinson, H. (1965). Reciprocation: The relationship between man and organization. Administrative Science Quarterly, 9(4), 370–390.

    Liu, Y. (2009). Perceived organizational support and expatriate organizational citizenship behavior: The mediating role of affective commitment towards the parent company. Personnel Review, 38(3), 307-319.

    Lynch, P. D., Eisenberger, R., & Armeli, S. (1999). Perceived organizational support: Inferior versus superior performance by wary employees. Journal of Applied Psychology, 84(4), 467-483.

    Maertz Jr, C. P., Griffeth, R. W., Campbell, N. S., & Allen, D. G. (2007). The effects of perceived organizational support and perceived supervisor support on employee turnover. Journal of Organizational Behavior, 28(8), 1059-1075.

    Marsh, H. W., & Hocevar, D. (1985). Application of confirmatory factor analysis to the study of self-concept: First-and higher order factor models and their invariance across groups. Psychological Bulletin, 97(3), 562.

    Masterson, S. S., Lewis, K., Goldman, B. M., & Taylor, M. S. (2000). Integrating justice and social exchange: The differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43(4), 738-748.

    Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61-89.

    Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, continuance, and normative commitment to the organization: A meta-analysis of antecedents, correlates, and consequences. Journal of Vocational Behavior, 61(1), 20-52.

    Misaki, H. (2007). Research on organizational justice and strategy. Journal of University of Hyogo, 59(2/3), 1-23. [text in Japanese]

    Moorman, R. H. (1991). Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship? Journal of Applied Psychology, 76(6), 845-855.

    Moorman, R. H., Blakely, G. L., & Neuhoff, B. P. (1998). Does perceived organizational support mediate the relationship between procedural justice and organizational citizenship behavior? Academy of Management Journal, 41(3), 351-357.

    Mozafari, M. R., Khosravi-Darani, K., Borazan, G. G., Cui, J., Pardakhty, A., & Yurdugul, S. (2008). Encapsulation of food ingredients using nanoliposome technology. International Journal of Food Properties, 11(4), 833-844.

    Nair, N., & Vohra, N. (2010). An exploration of factors predicting work alienation of knowledge workers. Management Decision, 48(4), 600-615.
    O'Driscoll, M. P., & Randall, D. M. (1999). Perceived organisational support, satisfaction with rewards, and employee job involvement and organisational commitment. Applied Psychology, 48(2), 197-209.

    Organisation for Economic Co-operation and Development. (2018). Labour market statistics: Employment by job tenure intervals: Tenure composition. OECD Employment and Labour Market Statistics. Retrieved from https://doi.org/10.1787/a56e4015-en/

    Ono, H. (2010). Lifetime employment in Japan: Concepts and measurements. Journal of the Japanese and International Economies, 24(1), 1-27.

    Panaccio, A., & Vandenberghe, C. (2009). Perceived organizational support, organizational commitment and psychological well-being: A longitudinal study. Journal of Vocational Behavior, 75(2), 224-236.

    Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381-391.

    Porter, L. W., Steers, R. M., Mowday, R. T., & Boulian, P. V. (1974). Organizational commitment, job satisfaction, and turnover among psychiatric technicians. Journal of Applied Psychology, 59(5), 603-609.

    Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4), 698-714.

    Roch, S. G., & Shanock, L. R. (2006). Organizational justice in an exchange framework: Clarifying organizational justice distinctions. Journal of Management, 32(2), 299-322.

    Sato, A. (2012). Current status and issues of human resource development in companies. Social Policy and Labor Studies, 3(3), 9-24. [text in Japanese]

    Sato, Y. (2014). A review of the literature on perceived organizational support: Theoretical foundation, antecedents, consequences, and measurement scale. Japanese Journal of Administrative Science, 27(1), 13-34.

    Shanock, L. R., & Eisenberger, R. (2006). When supervisors feel supported: Relationships with subordinates' perceived supervisor support, perceived organizational support, and performance. Journal of Applied Psychology, 91(3), 689-695.

    Shibaoka, M., Takada, M., Watanabe, M., Kojima, R., Kakinuma, M., Tanaka, K., & Kawakami, N. (2010). Development and validity of the Japanese version of the organizational justice scale. Industrial Health, 48(1), 66-73.

    Shore, L. M., & Tetrick, L. E. (1991). A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology, 76(5), 637-643.

    Shore, L. M., Tetrick, L. E., Lynch, P., & Barksdale, K. (2006). Social and economic exchange: Construct development and validation. Journal of Applied Social Psychology, 36(4), 837-867.

    Statistics Bureau, Ministry of Internal Affairs and Communications. (2018). 2017 Employment Status Survey. Retrieved from http://www.stat.go.jp/english/data/shugyou/2017/outline.html

    Steers, R. M. (1977). Antecedents and outcomes of organizational commitment. Administrative Science Quarterly, 22(1), 46-56.
    Takada, K., & Kawamura, H. (2018). Relationships among turnover intention, role stressor and perceived organizational support for college student who work as part-time employees. Journal of Japan Industrial Management Association, 69(2), 47-60.

    Tekleab, A. G., Takeuchi, R., & Taylor, M. S. (2005). Extending the chain of relationships among organizational justice, social exchange, and employee reactions: The role of contract violations. Academy of Management Journal, 48(1), 146-157.

    The Japan Institute for labour Policy and Training. (2008). Survey of Employee Attitudes and Issues in Human Resource Management. Retrieved from http://www.jil.go.jp/english/reports/jilpt_01.html#y2008

    Wayne, S. J., Shore, L. M., Bommer, W. H., & Tetrick, L. E. (2002). The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange. Journal of Applied Psychology, 87(3), 590-598.

    Williams, L. J., & Hazer, J. T. (1986). Antecedents and consequences of satisfaction and commitment in turnover models: A reanalysis using latent variable structural equation methods. Journal of Applied Psychology, 71(2), 219-231.

    下載圖示
    QR CODE