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研究生: 張玫花
Lhenie Rose Dela Cruz
論文名稱: E-Leadership Competencies for Virtual Teams: A Study in the Philippines
E-Leadership Competencies for Virtual Teams: A Study in the Philippines
指導教授: 張媁雯
Chang, Wei-Wen
口試委員: 張媁雯
Chang, Wei-Wen
葉俶禎
Yeh, Chu-Chen
黃美慈
Huang, Mei-Tzu
口試日期: 2024/05/20
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2024
畢業學年度: 112
語文別: 英文
論文頁數: 104
英文關鍵詞: e-leadership, six e-competency model, virtual teams, e-leadership competencies
研究方法: 現象學調查研究半結構式訪談法
DOI URL: http://doi.org/10.6345/NTNU202400837
論文種類: 代替論文:專業實務報告(專業實務類)
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  • In developing countries like the Philippines, the adoption of remote work was relatively new before the COVID-19 pandemic. However, companies and employees have embraced the shift towards remote or hybrid work arrangements. Even after the pandemic, organizations have recognized the benefits of virtual teams and continued their implementation. In the context of virtual teams where in-person interaction is minimal, e-leadership is anticipated to present greater complexity despite sharing fundamental responsibilities with traditional leadership. To assist e-leaders in preparing themselves for this new arrangement, this research aims to (1) examine how e-leaders navigate the transition from traditional work to virtual environments in managing their subordinates and (2) identify the leadership strategies changes that come with it to investigate how they apply the e-competencies of e-leadership, using the Six E-Competency (SEC) Model, when managing their virtual teams. This study was conducted using the mixed method and phenomenology approach. Twenty-four e-leaders from the Philippines were interviewed and asked to self-evaluate their e-leadership competencies, and 103 complete subordinate evaluations and surveys were collected. This study revealed the process of transitioning to virtual work as outlined following Kurt Lewin’s Change Management model and how e-leaders showed their competencies using the SEC Model. The findings highlight the intricate blend of communication, social interaction, adaptability to change, teamwork, and maintaining a culture of trust that constitutes e-leadership.

    ACKNOWLEDGEMENT ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES V LIST OF FIGURES VI CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 4 Research Purposes 5 Research Questions 6 Significance of the Research 6 Research Scope 7 Definition of Key Terms 8 CHAPTER II LITERATURE REVIEW 11 Shift to the Hybrid and Remote Work 11 E-Leadership 13 E-Competencies of E-Leadership 15 CHAPTER III RESEARCH METHODS 23 Research Approach 23 Research Conceptual Framework 24 Research Participants and Criteria 25 Research Instruments 28 Data Collection 33 Data Analysis 38 Research Procedure 39 Research Quality 44 CHAPTER IV RESEARCH FINDINGS AND DISCUSSION 51 The Transition Process to the Hybrid and Remote Work 51 Application of the Six E-Competency Model 60 Subordinate’s Evaluation of their E-Leader’s Competencies 74 Discussion 76 CHAPTER V CONCLUSIONS AND SUGGESTIONS 79 Conclusions 79 Implications 82 Research Limitations 84 Suggestions for Future Studies 85 REFERENCES 87 APPENDIX A: CONSENT FORM 91 APPENDIX B: INTERVIEW QUESTIONNAIRE 92 APPENDIX C: LEADER SELF-EVALUATION FORM 94 APPENDIX D: SUBORDINATE SURVEY QUESTIONNAIRE 95 APPENDIX E: SUBORDINATE EVALUATION FORM 99 APPENDIX F: INTERVIEW TRANSCRIPT EXAMPLE 100 APPENDIX G: rWG WITHIN-GROUP INTERRATER RELIABILITY VALUE 104

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