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研究生: 蔡尚鈞
Tsai, Shang-Jiun
論文名稱: 運用結構方程模式探討社會資本與組織承諾之關聯性-以員工工作投入為中介變項
A Study of the Relationship Between Social Capital and Organizational Commitment
指導教授: 余鑑
Yu, Chien
于俊傑
Yu, Chin-Cheh
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 143
中文關鍵詞: 社會資本工作投入組織承諾
英文關鍵詞: Social Capital, Job Involvement, Organizational Commitment
論文種類: 學術論文
相關次數: 點閱:251下載:8
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  • 於全球化浪潮的襲擊下,欲想要在市場競爭中脫穎而出,除了實體與人力資本的應用外,仍須仰賴於組織內對社會資本的整合。而在金融海嘯的餘波盪漾之時,更考驗著銀行業員工的工作信心及熱忱。企業為了留住人才,關鍵在於如何有效掌握員工對工作上的專注與熱忱,進而滿足員工心理的需求,才能對組織產生奉獻與忠誠之行為,以振興企業再興的希望。過往研究顯示,社會資本的累積可增進組織成員工作投入的程度,而工作投入的專注性將會影響到員工對於組織之承諾程度。因此,本研究旨在探討以國內A銀行為例之組織內成員在工作投入為中介變項的狀態下,其社會資本狀態與組織承諾之關聯,並進一步深入以結構方程模式進行分析。研究結果發現:1.社會資本對工作投入有正向影響。2.工作投入對組織承諾有正向影響。3.社會資本對組織承諾有正向影響。4.社會資本透過工作投入對組織承諾有部份中介效果。研究結果期望能作為組織經理人於組織發展策略上應用之參考,藉由提昇社會資本或改善工作投入狀況,進而促進組織成員之組織承諾。

    Social capital is constituted by the social networks, and will promote the resources of relationship in the organization. According to the accumulation of social capital, it can affect the degree of job involvement. In past studies, some researches supported that the degree of job involvement would affect members’ organizational commitment. Therefore, this study wishes to discuss the relationships between members’ social capital, job involvement and organization commitment in domestic A bank. Analysis of the data obtained the following conclusions: (1) social capital has a positive impact on job involvement; (2) job involvement has a positive impact on organizational commitment; (3) social capital has a positive impact on organizational commitment.; (4) social capital has an indirect positive prediction through the mediation effects of job involvement in organization commitment.

    中文摘要 i ABSTRACT iii 目  錄 v 表  次 vii 圖  次 ix 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 4 第三節 研究範圍與研究限制 5 第四節 重要名詞釋義 7 第二章 文獻探討 9 第一節 社會資本(Social Capital) 9 第二節 工作投入 ( Job Involvement ) 20 第三節 組織承諾(Organizational Commitment) 30 第三章 研究設計與實施 45 第一節 研究架構與假設 45 第二節 研究方法 46 第三節 研究步驟 46 第四節 研究對象 48 第五節 研究工具 48 第六節 資料分析 50 第四章 資料分析與討論 51 第一節 問卷回收與統計 51 第二節 敘述性統計分析 52 第三節 信效度分析 60 第四節 研究模式之變數精簡 63 第五節 結構方程模式分析 86 第五章 結論與建議 99 第一節 研究發現與討論 99 第二節 研究貢獻 102 第三節 研究限制與後續方向建議 105 參考文獻 108 一、中文部分 108 二、外文部份 113 附  錄 126 附錄 組織內社會資本對員工影響之研究 128

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