簡易檢索 / 詳目顯示

研究生: 王芩芳
Chin-Fang Wang
論文名稱: 國家證照制度對專業人力資源發展之影響-以臺灣健康照護產業為例
National Professional Licensure and Human Resource Development: A Study on Health Care Industry in Taiwan
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2010
畢業學年度: 98
語文別: 英文
論文頁數: 84
中文關鍵詞: 人力資源發展證照制度國家專技人員考試
英文關鍵詞: Human resource development, licensure system, National Professionals and Technologists Examination
論文種類: 學術論文
相關次數: 點閱:135下載:28
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 對於國家而言,專業人才是維繫國家整體競爭力的重要關鍵。隨著全球資訊的進步與知識經濟時代的來臨,台灣面臨了產業發展快速變遷的衝擊。面對變遷與競爭,國家如何甄拔人才,並有效地管理專業人力,是國家發展政策重要的一環。
    本文旨在從國家人力資源發展之角度,探討現行國家證照考選制度對產業的專業人力資源發展所造成的影響、限制、或幫助,以及相關專業人員在取得執照後,國家如何能藉由證照的發給或審核來持續維持專業人員之能力與產業競爭力,以確保公眾之利益與安全,進而藉由這些素質良好的專門職業人員來達到社會轉型發展的目標。
    因為考選部列入專門職業考試的類別有十三個業種,多達七十多種專門職業,為求研究深入周密必須有所取捨。當前,因台灣少子化與人口結構老化的趨勢,加上行政院為突破現階段經濟困境並因應後金融風暴發展佈局,積極推動產業結構轉型,政府在未來的產業政策上,將從過去著重「硬體」轉變為培植發揚「軟國力」,積極推動六大新興產業。本研究即以其中的「醫療照護產業」做為個案分析對象。期能透過文獻探討並以訪談方式訪問醫療照護產業之臨床工作者,以瞭解醫療照護產業證照制度之執行、管理、及因應策略,對政府考銓及國家專業人力管理提出建議,作為政策擬定之參考。
    預期研究結果能夠顯示,國家證照制度對專業人才之個人成長(ID)、生涯發展(CD),與組織發展(OD)有重要關聯性。俾使政府能有效運用證照考試制度來拔擢、管理與發展專業人力資源。

    This paper aims to explore the influences of the national professional licensure system on the professional human resource development. Adjusting to the aging society and low fertility trend in Taiwan, this paper takes “Health Care Industry” as the analysis subject. Through literature reviews and interviews with practitioners in the health care industry, the practice and management of licensure system is examined. The interview contents are investigated through three dimensions of human resource development, which are personal development, career development and organization development.
    Analyzed from interview contents and related literature, the findings are summarized as following. (1)Professional Examination system can serve as the quality control system of human resource development. (2) Professional licensure system is an effective tool to recruit and retain professional human resources from practitioners’ perspective. (3) The management of the licenses helps the continuing profession development
    Based on the findings, the researcher provided the following recommendations for the government as the reference for policy making. They include (1) the empowerment of the profession unions, (2) a design of a systematical continuing professional development structure, and (3) the establishment of competency standard for national professional human resources.

    ABSTRACT I TABLE OF CONTENTS II LIST OF TABLES IV LIST OF FIGURES V CHAPTER I. INTRODUCTION 1 Background of the Study 1 Human Resource and Competitive of a Nation 2 Licensure System and National Professional HR Development. 4 Health Care Industry in Taiwan 7 Purpose of the Study 8 Research Questions 10 Delimitation 11 Limitations 11 Significance of this Study 12 Definition of Terms 13 CHAPTER II. LITERATURE REVIEW 19 Licensure System and Professionals and Technologists Examination 19 Human Resource Development and Licensure System 23 Health Care Industry 27 CHAPTER III. METHODOLOGY 31 Research Approach 31 Data Collection 33 Sample Selection 34 Research Framework 35 Research Process 37 Implementation of Interviews 38 Participants of the Study 40 Research Credibility 41 Data Analysis 42 CHAPTER IV. FINDINGS AND DISCUSSIONS 47 The Beginning to Become a Licensure Holder: Passing Professionals and Technologists Examination 47 Criterion- Three Dimensions of Human Resource Development 50 Individual Development 51 Career Development 56 Organization Development 60 Summary and Discussion 62 CHAPTER V. CONCLUSIONS AND RECOMMENDATIONS 67 CONCLUSIONS 68 Recommendations 70 REFERENCES 75 APPENDIX INTERVIEW QUESTIONS 81

    Arrow, K. (1963). Uncertainty and the welfare economics of medical care. American Economic Review, 53, 941-69.
    Atkinson, C. (2002). Career management and the changing psychological contract. Career Development International, 7 (1), 14-23.
    Basit, T. N. (2003). Manual or electronic? The role of coding in qualitative data analysis. Educational Research, 45(2), 143–154.
    Barney, J. B. (1995). Looking inside for competitive advantage. Academy of Management Executive, 9(4), 49-61.
    Berg, B. L. (1998). Qualitative research methods, 3rd ed. Boston: Allyn & Bacon.
    Bhatia, S.K. (2008). Emerging human resource development (HRD): Ignite potential for success. New Delhi: Deep & Deep Publications PVT. LTD.
    Bogdan, R. C., & Biklen, S. K. (1982). Qualitative research for education: an introduction to theory and methods. Boston: Allyn and Bacon.
    Bratton, B., & Hildebrand, M. (1980). Plain talk about professional certification. Instructional Innovator, 25, 22-34.
    Brown, B. L. (1996). Career resilience. Eric Digests No.178. . ERIC Clearinghouse on adult, career, and vocational education. (ERIC Document Reproduction Service No. ED402474).
    Bureau of Labor Statistics (2010). Career guide to industries, 2010-2011, United States Department of Labor, retrieved Jan 11, 2010 from http://www.bls.gov/oco/cg/cgs035.htm#nature.
    C.E.P.D. (2005). The feasibility study on setting up the health care industry technology development center, project no. (94)024.806, GNP:1009402471. Taipei: An entrusted research project by Council for Economic Planning and Development, Executive Yuan, R.O.C. (Taiwan), C.E.P.D.
    Chang, D. (1996). Human resource development and management. Peking: Ching Hua University Publishing. (Text in Chinese)
    Colbert, B. A. (2004). The complex resource-based view: Implications for theory and practice in strategic human resource management. Academy of Management Review, 29, 341-358.
    Conger, J. A. & Kanungo, R. N. (1988). The empowerment process: Integrating theory and practice. Academy of Management Review, 13, 471-482.
    Consumer Association (1998). Leave it to the professionals? Policy report. London: Consumers Association.
    Craston, M. (2002). Clinical effectiveness and evidence-based practice. Nursing Standard, 16 (24), 39-43.
    Craven, R.G., Marsh, H.W., & Burnett, O. (2003). Cracking the self-concept enhancement conundrum: a call and blueprint for the next generation of self-concept enhancement research. In H. W. Marsh, R. G. Craven, & D. M. McInerney (Eds.), International advances in self research (pp. 91-126). Greenwich, CT: Information Age Publishing.
    Daft, R. L. (2006). The new era of management, Intl ed. Mason, OH: Thomson, South-western.
    D.O.H. (2008). Table 14: International Total Expenditure on Health -% Gross Domestic Product, Statistics report from Department of Health, Executive Yuan, retrieved July 20, 2010 from http://www.doh.gov.tw/CHT2006/DM/DM2_2.aspx?now_fod_list_no=10238&class_no=440&level_no=1.
    Ellis, P. (2004). Have changes in the context of doctors’ work altered the concept of the professional in medicine? Medical Teacher, 26 (6), 529-533.
    Examination Ministry (2004). Professionals and Technologists Examinations Act Enforcement Rules. Retrieved May 12, 2010 from http://english.moex.gov.tw/ct.asp?xItem=8490&ctNode=2238.
    Examination Ministry (1999). Professionals and Technologists Examination Act. Retrieved Jan 12, 2010 from http://english.moex.gov.tw/ct.asp?xItem=8489&ctNode=2238.
    Examination Ministry (2009). The collection of Professionals and Technologists Examinations Enforcement Acts and Regulations. Taipei: Examination Ministry.
    Executive Yuan (2009). News and Releases, retrieved Jan 12, 2010 from http://www.ey.gov.tw/ct.asp?xItem=63896&ctNode=1435&mp=1
    Fang, H. C. (1984). Junior and Senior Civil Service Examination regulations in R.O.C. Taipei: Cheng Chung Group, pp.78-82. (Text in Chinese)
    French, W., & Bell, C., Jr. (1990). Organization development: Behavioral science interventions for organization improvement , 4th ed. Englewood Cliffs, NJ: Prentice-Hall.
    Gilley, J. W. & Galbraith, M. W. (1986). Examining professional certification, Training and Development Journal, June, 60-61.
    Gilley, J., Eggland, S., & Gilley, A. (2002). Principles of human resource development. New York: Basic Books, 13.
    Glaser, B. G. (1978). Theoretical sensitivity: advances in the methodology of grounded theory. Mill Valley, CA: Sociological Press.
    Glaser, B. G., & Strauss, A. (1967). The discovery of grounded theory: strategies for qualitative research. Chicago: Aldine.
    Guba, E.G. and Lincoln Y. S. (1990). Can there be a human science? Person-Centered Review, 5(2), 130-54.
    Jacobs, K. D. & Kritsonis, W. A. (2006). How to implement the ways of knowing through the realms of meaning in human resource management: ten recommendations for selecting campus administrators, National Journal for Publishing and Mentoring Doctoral Student Research, 3 (1), 2.
    Judicial Yuan (1998). Justices of the Constitutional Court, Judicial Yuan- Interpretation No.453, 1998. (Text in Chinese) Retrieved Jan 11, 2010 from http://www.judicial.gov.tw/constitutionalcourt/EN/p03_01.asp?expno=453.
    Harrison, R., & Kessels, J. (2004). Human resource development in a knowledge economy: An organizational view. Basingstoke: Palgrave Macmillan.
    Herr, E. (2001). Career development and its practice: a historical perspective. The Career Development Quarterly, 49(3), 196-211.
    Huo, C. H. (2007). The research on social service workers’ attitude of the social work licensure in southern Taiwan. Kaohsiung: The M.A. Thesis of Sun Yat-sen Institute of Interdisciplinary of Sun Yat-sen University.
    Ketter, P. (2006). Training versus development. T&D, 60(5), 78.
    Kolko, G. (1965). The triumph of conservatism, New York: Quadrangle Books.
    Kritsonis, W. (2007). Ways of knowing through the realms of meaning: a philosophy for selecting the curriculum for general education. Mansfield, OH: BookMasters, Inc.
    Khoury, R. (2008). National professional registration scheme for health practitioners. Journal of the Australian Traditional-Medicine Society, 14(4), 235.
    Kleiner, M. M., (2000). Occupational licensing. The Journal of Economic Perspectives, 14(4), 189-202.
    Kolb, D. A. (1984). Experiential Learning: Experience as the source of learning and Development. Englewood Cliffs, NJ: Prentice-Hall.
    Lado, A. A. & Wilson M. C. (1994). Human resource systems and sustained competitive advantage: A competency-based perspective. Academy of Management, 19, 699-727.
    Leana, C. R. (2002). The changing organizational context of careers. In D. C. Feldman (Ed.), Work careers: A developmental perspective (pp. 274-293). San Fransisco: Jossey-Bass.
    Lin, I. N. (2003). The research on the Professionals and Technologists Examination System after Taiwan’s being a member of WTO. Taipei: Research and Development Committee of the Examination Yuan, Taiwan. (Text in Chinese)
    Liu, H.C., Wu, H.R., & Huang, W. C. (2005). The Evaluation Report of Setting the Technology Development Center of Health Care Industry. Taipei: Council for Economic Planning and Development. (Text in Chinese)
    Mainiero, L.A., and Sullivan S. E. (2005). Kaleidoscope careers: An alternative explanation for the ‘opt-out’ revolution. Academy of Management Executive, 19(1), 106–23.
    Maslow, A. H. (1943). A theory of human motivation. Psychological Review, 50(4), 370-96.
    Maurer, T., Weiss, E. & Barbeite, F. (2003). A model of involvement in work-related learning and development activity: the effects of individual, situational motivational, and age variables. Journal of Applied Psychology, 88, 707-24.
    McCracken, G. (1988). The Long Interview (Sage University Paper Series on Qualitative Research Methods, No.13). Newbury Park, CA: Sage.
    McLagan, P.A. (1989). Models for HRD practice. Training and Development Journal, 41(9), 49-59.
    McLean, G. N. & McLean, L.D. (2001). If we can’t define hrd in one country, how can we define it in an international context? Human Resource Development International, 4 (3), 313-326.
    Merriam, S. B. & Associate (2002). Qualitative research in practice. Thousand Oaks, CA: Sage.
    NCDA (2003).Career development: a policy statement of the National Career Development Association Board of Directors (Adopted March 16, 1993; revised 2003), retrieved Jan 11, 2010 from http://www.ncda.org/pdf/Policy.pdf.
    Organization for Economic Cooperation and Development (2006). Live longer, work longer: A synthesis report, 146.
    Pagliero, M. (2007). The Impact of Potential Labor Supply on Licensing Exam Difficulty in the US Market for Lawyers, CHILD Working Papers wp19_08, CHILD - Centre for Household, Income, Labour and Demographic economics, Italy.
    Parker,W. L., Bower, W., & Weissman, J. (2002). Costs and benefits of practitioner certification or licensure for the solar industry. Paper presented at the IEEE PV Specialist Conference.
    Patton, M.Q. (1987). How to use qualitative methods in evaluation. Newbury Park, CA: Sage.
    Payne, L. (1983). Health: A basic concept in nursing theory. Journal of Advanced Nursing, 8(5), 393-395.
    Porter, M. E. (1990). The competitive advantage of nations, New York: Free Press.
    Porter, M. E. (2004). Building the microeconomic foundations of prosperity: Findings from the business competitiveness Index. In Michael E. Porter et al.
    The Global Competitiveness Report 2004-2005. Geneva: World Economic Forum.
    Rohmetra, N. (2005). Human Resource Development: Challenges & Opportunities. New Delhi: J.L. Kumar for Anmol Publications Pvt. Ltd.
    Rottenberg, S. (1980). Occupational licensure and regulation, Rottenberg, S. ed. Washington: American Enterprise Institute, pp.1-10.
    Sansone C. & Harackiewicz J.M. (2000) Intrinsic and Extrinsic Motivation: The Search for Optimal Motivation and Performance. San Diego, CA: Academic Press.
    Shapiro, C. (1986). Investment, moral hazard, and occupational licensing. Review of Economic Studies, (53)5, 843-862.
    Smith, A. (1776). An Inquiry into the Nature and Causes of the Wealth of Nations. London: Methuen and Co., Ltd.
    Strauss, A., & Corbin, J. (1990). Basics of qualitative research: Grounded theory procedures and techniques. Newbury Park, CA: Sage.
    Swagler R.M. & Harris D.A. (1977). An economic analysis of licensure and public policy: Evidence from the social work case. The Journal of Consumer Affairs, 11 (1), 90 ~ 101.
    Swanson, R. A., & Holton, E. F. III (2001). Foundations of human resource development. San Francisco: Berrett-Koehler.
    Tansky J. W. & Cohen D. J. (2001). The relationship between organizational support, employee development, and organizational commitment: An empirical study. Human Resource Development Quarterly, 12 (3), 285-301.
    Taylor, C. L., (2006). State-controlled licensure and interstate mobility: Questions from Katrina. Communication Disorders Quarterly, 27(4), 232–239.
    Torraco, R. J. and Swanson, R.A. (1995). The strategic roles of human resource development. Human Resource Planning, 18 (4), 11-21.
    Tsai, C. F. (2006). On the development prospect of service industry in Taiwan. retrieved Apr 20, 2010 from http://www.ettoday.com/2006/07/08/545-1963631.htm. (Text in Chinese)
    U.S. Office of Personnel Management, OPM (2010). Human resource development. Retrieved July 10, 2010 from http://www.opm.gov/hrd/index.asp.
    Upton, M., Egan, T. M., & Lynham, S. A. (2003). Career development: Definitions, theories, and dependent variables. Proceedings of the Academy of Human Resource Development, USA, (pp. 728-735).
    Van Dijk, M. S. (2004). Career development within HRD: foundation or fad? Online submission to ERIC, Paper presented at the Academy of Human Resource Development International Conference (AHRD), Austin, TX, Mar. 3-7, (pp.771-778, Symp.36-1). Retrieved Jun 6, 2010 from http://eric.ed.gov/ERICWebPortal/custom/portlets/recordDetails/detailmini.jsp?_nfpb=true&_&ERICExtSearch_SearchValue_0=ED492364&ERICExtSearch_SearchType_0=no&accno=ED492364.
    Van Maanen, J., & Schein, E. H. (1979). Toward a theory of organizational socialization. In B. Staw (Ed.), Research in organizational behavior, (pp. 209-264). Greenwich, CT: JAI Press.
    Weinberger, L. A. (1998). Commonly held theories of human resource development. Human Resource Development International, 1(1), 74-94.
    Werner J.M. & Desimone R. L. (2009). Human resource development, 5th ed, Mason, OH: South-Western CENGAG Learning.
    Winstead-Fry, P. (1980). The scientific method and its impact on holistic health. Advances in Nursing Science, 2, 1-7.
    Wright P.M., Dunford B.B. & Snell S.A. (2001). Human resources and the resource based view of the firm. Journal of Management, 27, 701-721.
    Williams E. (2010), Human resource development is the cornerstone of empowering nationals. SKNVibes.comNews, Posted on Friday, 01 January, 2010,
    ASSETERRE, ST. KITTS, retrieved Jan 8, 2010 from http://sknvibes.com/News/NewsDetails.cfm/12605.
    Yealey, C.K. (1970). The money machines. Albany, NY: State University of New York Press.
    Zhou, X. (1993). Occupational power, state capacities, and the diffusion of licensing in the American States: 1890 to 1950. American Sociological Review, 58 (4), 536-552.

    下載圖示
    QR CODE