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研究生: 陳昱佑
Chen, Yu-Yu
論文名稱: 華語與英語網路評論之批評言語行為對比研究
A Comparative Study of the Speech Acts of Criticism in Chinese and English Online Comments
指導教授: 謝佳玲
Hsieh, Chia-Ling
口試委員: 洪嘉馡
Hong, Jia-Fei
許展嘉
Hsu, Chan-Chia
謝佳玲
Hsieh, Chia-Ling
口試日期: 2021/07/21
學位類別: 碩士
Master
系所名稱: 華語文教學系
Department of Chinese as a Second Language
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 186
中文關鍵詞: 批評言語行為網路語言跨文化溝通
英文關鍵詞: criticism, speech acts, netspeak, cross-cultural communication
研究方法: 比較研究
DOI URL: http://doi.org/10.6345/NTNU202201114
論文種類: 學術論文
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  • 「批評」作為一常見言語行為,為建構語言學習者語用能力相當重要之一環,又隨著網路科技蓬勃發展,發生於網路媒介上之批評行為更屢見不鲜,華語學習者亦無可避免地成為潛在批評者與被批評者,故本研究以幫助華語學習者認識華語網路批評行為為初衷,進行華語與英語網路批評行為之對比研究,並針對華語網路批評行為相關課程之設計提出教學建議。
      本研究以YouTube影片留言及Google餐廳評論為語料來源,蒐集華語與英語語料共795筆,並以Blum-Kulka、 House 與 Kasper(1989)及Brown 與 Levinson(1987)之策略架構為本,制定本研究批評行為策略分類,再以政治議題及餐廳消費等兩種議題分別比較華語與英語之策略差異。
      本研究發現,於政治議題方面,華語最常以侮辱策略作為主體策略,英語則最常以諷刺策略作為主體策略,而華語與英語皆最常以表情策略作為輔助策略;於餐廳消費方面,華語與英語皆最常以評價策略作為主體策略,然華語使用更多質問策略,而英語使用更多指責策略,另華語與英語皆最常以說明策略作為輔助策略;又華語與英語於餐廳消費使用輔助策略之比例皆較政治議題高出一成以上。
      本研究將華語與英語較具差異表現之質問策略轉化為適用於華語網路批評行為相關課程之內容,並提出教學建議,期許幫助華語學習者更完整地認識並掌握華語批評行為。

    “Criticism”, as a kind of speech acts, is an important part of developing pragmatic competence of target languages for all language learners around the world. With the help of highly-developed Internet technologies, online criticism prevails among virtual world, which increases the chances of language learners being criticizers or criticizees, and Chinese learners are no exception. The aim of the study is to explore the differences between Chinese and English online criticism on two different topics so as to help Chinese learners have better understanding of online Chinese criticism. Thus, a few suggestions on teaching online Chinese criticism as language courses were made in the study.
      Comments on YouTube and Google reviews were the data bases of the study, and 795 data of Chinese and English online criticism were collected from aforementioned websites. The classification of criticism strategies of the study was based on the strategy categorizations of Blum-Kulka, House and Kasper (1989) as well as Brown and Levinson (1987). In addition, the data were investigated and compared by different topics: political debates and restaurant reviews.
      The results revealed that the most preferred head acts in criticism to political debates were Insult by native Chinese speakers, Sarcasm by native English speakers, and Emoji was the most preferred supportive move by both native speakers. The most preferred head act in criticism to dining experiences was Appraisal by both native speakers and Description was also the most preferred supportive move by both native speakers; however, native Chinese speakers used more Questioning as a head act, and native English speakers used more Accusation as a head act. Furthermore, both native speakers used 10% more supportive moves in criticism to dining experiences than to political debates.
      The result, Questioning strategy, which accentuated the differences between Chinese and English, was made into Chinese courses introducing online criticism and into a few relevant pedagogical recommendations which may benefit Chinese learners in the process of learning Chinese criticism patterns.

    摘要 i Abstract ii 目錄 v 表目錄 ix 圖目錄 xiii 第一章 緒論 1 第一節 研究緣起 1 第二節 研究目的與問題 8 第三節 名詞釋義 9 第四節 章節架構 12 第二章 文獻探討 13 第一節 語用學理論 13 壹、 言語行為理論 13 貳、 禮貌原則理論 17 參、 華語與英語禮貌及言語行為研究 22 第二節 華語與英語批評行為研究 28 壹、 批評行為定義 29 貳、 批評行為策略 32 參、 網路批評行為研究 40 肆、 批評行為與批評議題 46 第三節 網路社會文化與溝通 54 壹、 網路文化與虛擬社群 55 貳、 網路溝通與網路語言 56 參、 華語與英語網路言語行為研究 57 第四節 小結 61 第三章 研究方法 63 第一節 研究程序 63 第二節 語料來源與實施步驟 65 壹、  政治議題語料來源與實施步驟 68 貳、  餐廳消費語料來源與實施步驟 74 第三節 分類方法 80 第四章 研究結果與討論 85 第一節 華語與英語網路批評行為策略類型 85 壹、 主體策略類型 85 貳、 輔助策略類型 92 第二節 華語與英語網路批評行為策略分布 95 壹、  華語與英語總體網路批評行為之策略分布 95 貳、  華語與英語針對政治議題網路批評行為之策略分布 99 參、  華語與英語針對餐廳消費網路批評行為之策略分布 104 第三節 華語與英語網路批評行為策略組合 109 壹、  主體策略組合 109 貳、  輔助策略組合 124 參、  主體與輔助策略組合 130 第四節 結果討論 134 第五章 教學應用 141 第一節 教學目標與對象 141 壹、  教學目標 141 貳、  教學對象 142 第二節 《當代中文課程》之教材檢視 144 第三節 教材與教案設計 148 壹、  教材設計 149 貳、  教案設計 158 第四節 教學建議 162 第六章 結論 165 第一節 研究成果與貢獻 165 第二節 研究限制與展望 167 參考文獻 169

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