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研究生: 黃彥賀
Yen-Ho Huang
論文名稱: Self-Directed English Learning for Communication in Business
Self-Directed English Learning for Communication in Business
指導教授: 張媁雯
Chang, Wei-Wen
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2015
畢業學年度: 103
語文別: 英文
論文頁數: 76
中文關鍵詞: self-directed learninglearning-by-doingEnglish learningbusiness communication
英文關鍵詞: self-directed learning, learning-by-doing, English learning, business communication
DOI URL: https://doi.org/10.6345/NTNU202205617
論文種類: 學術論文
相關次數: 點閱:128下載:11
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  • Due to globalization, companies have started to work in a multi-cultural and multi-lingual environment, where businesses and communications operate worldwide. English, regarded as the global language, serves as the common means of communication for people from different cultural backgrounds. Companies are looking for employees who are equipped with the skills in their profession as well versed as English skills in order to keep competitive in the global market and adapt to challenges such as rapid technological changes and higher customer expectations.
    The designs of many language trainings at work are based on the formal and informal learning theories. The theory of self-directed learning is predominantly being focused on because the learner sets his own goals and learns at his own pace and the self-directedness of an individual is what adult education is all about. In English learning, in particular, it requires a lot of learning-by-doing methods, and learners mainly learn from experiences.
    This research used a qualitative approach to investigate a group of people, who were past or current Toastmasters members for learning English autonomously and who were employed in a job that required a great deal of English. The study aimed at investigating their learning process behind their success to see the implications to human resource development practitioners on how language training can be done differently.
    Seven dimensions were identified to fully describe the self-directed English learning process of an individual. Given their own interests and job requirements, autonomous learners engaged in a self-directed English learning process to perform learning by doing strategies, control their learning progress and evaluate their own English performance; the researcher saw impacts such as improved English skills and more employable skills were gained among these individuals.

    Due to globalization, companies have started to work in a multi-cultural and multi-lingual environment, where businesses and communications operate worldwide. English, regarded as the global language, serves as the common means of communication for people from different cultural backgrounds. Companies are looking for employees who are equipped with the skills in their profession as well versed as English skills in order to keep competitive in the global market and adapt to challenges such as rapid technological changes and higher customer expectations.
    The designs of many language trainings at work are based on the formal and informal learning theories. The theory of self-directed learning is predominantly being focused on because the learner sets his own goals and learns at his own pace and the self-directedness of an individual is what adult education is all about. In English learning, in particular, it requires a lot of learning-by-doing methods, and learners mainly learn from experiences.
    This research used a qualitative approach to investigate a group of people, who were past or current Toastmasters members for learning English autonomously and who were employed in a job that required a great deal of English. The study aimed at investigating their learning process behind their success to see the implications to human resource development practitioners on how language training can be done differently.
    Seven dimensions were identified to fully describe the self-directed English learning process of an individual. Given their own interests and job requirements, autonomous learners engaged in a self-directed English learning process to perform learning by doing strategies, control their learning progress and evaluate their own English performance; the researcher saw impacts such as improved English skills and more employable skills were gained among these individuals.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VII CHAPTER I INTRODUCTION 1 Background of the Study 1 Problem Statement 3 Research Purpose 4 Research Questions 4 Significance of the Study 4 Definitions of Terms 5 CHAPTER II LITERATURE REVIEW 7 Self-Directed Learning 7 English Fluency and the Communicative Needs of English 12 Learn-by-Doing and English Training Methods 14 CHAPTER III RESEARCH METHODS 23 Research Approach 23 Research Framework 24 Research Procedure 25 Research Participants and Sampling Criteria 28 Data Collection 33 Data Analysis 36 Research Quality 39 CHAPTER IV FINDINGS & DISCUSSIONS 41 Motivations of Learning English in Toastmasters 42 English Learning Formula in Toastmasters 46 Impacts on English Learners in Toastmasters 54 Discussions 56 CHAPTER V CONCLUSION & IMPLICATIONS 59 Conclusion 59 Implications 60 Research Limitations 61 Suggestions for Future Studies 61 RREFERENCES 63 APPENDIX A: INTERVIEW QUESTIONS 68 APPENDIX B: THE DIMENSIONS OF RESEARCH FINDINGS 74

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