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研究生: 游意如
Yu, Yi-Ju
論文名稱: 醫事放射師工作付出回饋失衡、社會支持與工作滿意度相關因素之研究
A study on the correlation of work effort reward imbalance, social support and job satisfaction among medical radiologists.
指導教授: 曾治乾
Tseng, Chie-Chien
口試委員: 葉國樑
Yeh, Gwo-Liang
胡益進
Hu, Yih-Jin
曾治乾
Tseng, Chie-Chien
口試日期: 2024/01/06
學位類別: 碩士
Master
系所名稱: 健康促進與衛生教育學系健康促進與衛生教育碩士在職專班
Department of Health Promotion and Health Education_Continuing Education Master's Program of Health Promotion and Health Education
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 90
中文關鍵詞: 付出回饋失衡工作滿意度社會支持醫事放射師
英文關鍵詞: Effort reward imbalance, Job satisfaction, Radiographer, Social support
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202400204
論文種類: 學術論文
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  • 本研究目的在探討醫事放射師工作付出回饋失衡、社會支持及工作滿意度之相關因素,研究工具使用結構式問卷來收集個案資料。問卷內容分為四個部分:「社會人口學量表」、「工作付出回饋失衡量表」、「社會支持量表」、「工作滿意度量表」。本研究以方便取樣方式,調查全台灣在醫院工作的醫事放射師,共回收373份,取得有效問卷共369份。資料分析使用SPSS 23.0中文版進行建檔與統計分析。研究結果顯示:(1)醫事放射師之性別、教育程度、醫療院所層級、是否有兼任行政工作、工作時數、班別及薪資與工作付出回饋失衡各分量表有顯著差異;醫事放射師性別、年齡、醫療院所層級及年資與社會支持有顯著差異;醫事放射師性別、班別及科別的不同與工作滿意度有顯著差異。(2)在醫院工作的醫事放射師工作付出回饋失衡、社會支持及工作滿意度之間有顯著相關性。(3)醫事放射師工作滿意度的重要預測因子為班別、工作外在付出、工作回饋及社會支持,可解釋變異量為64%,即為固定白班、工作外在付出越低、工作回饋越高及社會支持越高,則工作滿意度越高。本研究結果可作為醫院管理部門參考,重視醫事放射師心理壓力,設置完善的職場社會支持系統,進而提升工作滿意度。

    The purpose of this study is to explore the related factors of the work effort reward imbalance, social support and job satisfaction of medical radiologists, the research tool had used a structured questionnaire to collect data. The content of the questionnaire had been divided into four parts: "Social Demography Scale", "Work Effort Reward Imbalance Scale", "Social Support Scale", and "Job Satisfaction Scale". This study had used convenience sampling to survey medical radiologists working in hospitals throughout Taiwan, a total of 373 questionnaires collected, and 369 valid questionnaires obtained. Data analysis had applied SPSS 23.0 Chinese version for file creation and statistical analysis.
    The results of the study showing: (1) There had been significant differences in gender, education level, medical institution level, whether holding part-time administrative work, working hours, shift, and salary among work effort reward imbalance subscales. There had been significant differences in gender, age, medical institution level and seniority among social support; there had been significant differences in gender, shift and department among job satisfaction. (2) There had been a significant correlation between the work effort reward imbalance, social support and job satisfaction of medical radiologists working in hospitals. (3) The important predictors of job satisfaction among medical radiologists were shift, extrinsic work effort, work reward and social support. The amount of explained variation was 64%; that is, for fixed day shift, the lower the extrinsic work effort, the greater the work reward and social support, the higher the job satisfaction. The results of this study could be used as a reference for hospital management to pay attention to the psychological pressure of medical radiologists, and to set up a complete workplace social support system to improve job satisfaction.

    第一章 緒 論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究問題 3 第四節 研究假設 4 第五節 名詞定義 4 第六節 研究限制 5 第二章 文獻探討 6 第一節 工作付出回饋失衡定義及概況 6 第二節 社會支持定義及概況 10 第三節 工作滿意度定義及概況 14 第四節 工作付出回饋失衡、社會支持及工作滿意度關係之研究 16 第三章 研究方法 25 第一節 研究架構 25 第二節 研究對象 26 第三節 研究工具 26 第四節 研究流程 34 第五節 資料處理與統計分析 35 第四章 研究結果與討論 36 第一節 研究對象之社會人口學、工作付出回饋失衡、社會支持及工作滿意度現況 36 第三節 個人背景對工作付出回饋失衡、社會支持及工作滿意度之差異性分析 48 第四節 工作付出回饋失衡、社會支持及工作滿意度之相關性分析 67 第五節 影響工作滿意度之預測因子 69 第五章 結論與建議 71 第一節 結論 71 第二節 建議 73 文獻查證 75 附錄一 醫事放射師工作狀態調查問卷 84 附錄二 付出回饋失衡量表授權同意書 88 附錄三 社會支持量表授權同意書 89 附錄四 工作滿意度量表授權同意書 90

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