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研究生: 陳姿樺
Chen, Zi-Hua
論文名稱: 智慧資本對永續績效之影響-以科技準備度為中介變項
The Influence of Intellectual Capital on Sustainable Performance: The Mediating Role of Technology Readiness
指導教授: 張敬珣
Chang, Ching-Hsun
口試委員: 張敬珣
Chang, Ching-Hsun
陳意文
Chen, Yi-Wen
楊立人
Yang, Li-Ren
口試日期: 2024/05/31
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2024
畢業學年度: 112
語文別: 中文
論文頁數: 133
中文關鍵詞: 資源基礎理論智慧資本科技準備度永續績效
英文關鍵詞: Resource-based theory, Intellectual capital, Technology readiness, Sustainable performance
研究方法: 調查研究
DOI URL: http://doi.org/10.6345/NTNU202400939
論文種類: 學術論文
相關次數: 點閱:126下載:0
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  • 本研究以資源基礎理論為基礎,智慧資本為前置變項,科技準備度為中介變項,永續績效為結果變項,以了解企業在數位轉型與永續發展的雙軸轉型背景下,智慧資本、科技準備度與永續績效間的關聯性。本研究以組織層級進行探討,以臺灣製造業為研究對象,並參考行政院主計處分類、臺灣經濟部企業工商名錄與台灣經濟部商工行政資訊平台,發放紙本與網路問卷,共計回收203份問卷,使用SPSS與JASP統計軟體進行各類資料分析,包含敘述性統計分析、相關分析、信效度分析、結構方程模型分析、差異分析等。本研究在進行統計分析後,將原架構之人力資本、組織資本、關係資本合併成智慧資本討論,而永續績效則分為經濟與環境績效、社會責任績效兩個構面進行後續之研究。根據研究結果顯示,本研究以下假設獲得支持:(1) 智慧資本對於科技準備度具有正向影響;(2) 智慧資本對於經濟與環境績效具有正向影響;(3) 智慧資本對於社會責任績效具有正向影響,但其餘四項假設皆未成立。本研究依循上述之結果,發現企業的智慧資本不僅能夠正向影響其科技準備度,亦能直接正向影響永續績效,驗證了資源基礎理論的論點。然而,科技準備度與永續績效無顯著影響,且在智慧資本與永續績效之間亦無中介效果,本研究認為其因可能源於企業規模的資源或策略差異。透過本研究樣本可得知,臺灣製造業以中小企業為主,多數尚未進行數位轉型或為剛起步的執行者。相較發展成熟的大型企業,中小企業擁有的資源相對受限,可能會以維持日常營運與短期的經營成效為目標,選擇沿用舊有的傳統技術,因而對數位科技的準備程度尚不足以體現在長期績效上。因此,對於製造業中小企業而言,雙軸轉型的浪潮勢不可擋,企業應該重新檢視科技發展的重要性,透過建構完善的智慧資本管理生態,有效地運用智慧資本轉化之價值,提高企業對數位科技的準備,最終提升其在經濟與環境、社會責任上的表現,落實永續發展的實踐。

    This study is based on resource-based theory, with intellectual capital as the antecedent variable, technology readiness as the mediator variable, and sustainable performance as the consequences variable, which encompassing economic and environmental performace and social responsibility performace to understand the relationship between intellectual capital, technology readiness and sustainable performance in the context of Twin Transition. This study is based on the perspective of organizational level, focusing on the manufacturing industry in Taiwan and distributing both paper and online questionnaires to collect data. A total of 203 questionnaires were collected and analyzed by SPSS and JASP statistical software. After conducting statistical analysis, this study combined the original components of human capital, organizational capital, and relational capital into intellectual capital; divided sustainable performance into two aspects for further research: (1) economic and environmental performance and (2) social responsibility performance. According to the results, the following hypotheses were supported: (1) Intellectual capital has a positive impact on technology readiness; (2) Intellectual capital has a positive impact on economic and environmental performace; (3) Intellectual capital has a positive impact on social responsibility performace, but the other four hypotheses were not supported. Based on the results, this study concluded that intellectual capital not only positively influences technology readiness but also directly affects sustainable performance. This validates the arguments of the resource-based theory. However, there was no significant impact on technology readiness and sustainable performance, and there was no mediating effect between intellectual capital and sustainable performance. This may be due to differences in resources or strategies among companies. The sample of this study indicates that the manufacturing industry in Taiwan is dominated by small and medium-sized enterprises (SMEs), most of them have not undergone digital transformation or are just beginning to do. Compared to mature enterprises, SMEs have relatively limited resources and may prioritize maintaining daily operations and short-term business effectiveness, choosing to stick to traditional technologies. Therefore, their readiness for digital technology may not yet be reflected in long-term performance. Therefore, for SMEs in the manufacturing industry, Twin Transition is inevitable. Companies should reevaluate the importance of technological development, utilize intellectual capital effectively through the construction of a comprehensive intellectual capital management ecosystem, enhance their readiness for digital technology, and ultimately improve their performance in economic, environmental, and social responsibility aspects.

    中文摘要 i ABSTRACT iii 表 次 vii 圖 次 xi 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與問題 5 第三節 名詞解釋 6 第二章 文獻探討 9 第一節 資源基礎理論 (Resource-based Theory) 9 第二節 智慧資本 (Intellectual Capital) 15 第三節 科技準備度 (Technology Readiness) 25 第四節 永續績效 (Sustainable Performance) 31 第五節 各變項間之關聯 36 第三章 研究方法 41 第一節 研究架構 41 第二節 研究假設 43 第三節 研究對象 44 第四節 研究方法 44 第五節 研究工具 45 第六節 資料處理與分析 50 第七節 研究流程 53 第四章 研究結果 55 第一節 敘述性統計分析 55 第二節 項目分析 59 第三節 結構方程模型分析 66 第四節 差異性分析 79 第五節 進階分析 83 第五章 結果與建議 93 第一節 研究結論 93 第二節 管理意涵 99 第三節 研究貢獻 102 第四節 研究限制與建議 105 參考文獻 107 一、中文部分 107 二、外文部分 108 附 錄 128

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