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研究生: 張小芬
Hsiao-Fen Chang
論文名稱: 後設溝通訓練課程對增進聽障學生人際知覺與後設溝通能力之教學效果研究
Effects of a Metacommunication Training Course on Improving the Aabilities of Interpersonal Perception and Metacommunication of High School Hearing-Impaired Students
指導教授: 林寶貴
Lin, Bao-Guey
郭靜姿
Kuo, Ching-Chin
學位類別: 博士
Doctor
系所名稱: 特殊教育學系
Department of Special Education
論文出版年: 2000
畢業學年度: 88
語文別: 中文
論文頁數: 306
中文關鍵詞: 人際知覺後設溝通聽覺障礙訓練課程人際知覺量表人際歷程回憶高中職後設溝通策略
英文關鍵詞: interpersonal perception, metacommunication, hearing impaired, training course, interpersonal perception inventory, interpersonal process recall, high school/ vocational high school, metacommunication strategies
論文種類: 學術論文
相關次數: 點閱:183下載:53
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  • 本研究的目的有二,一是編製一份高中(職)學生人際知覺量表並建立常模;二是探討後設溝通訓練對於增進高中(職)聽障學生之人際知覺效果與後設溝通策略的使用情形。
    本研究常模與實驗教學樣本均取自台北市公私立高中(職)學校高一至高三學生,常模樣本為一般學生,共計有效樣本1510人,實驗組與控制組聽障學生樣本各為十五人。
    研究工具包括:高中職學生人際知覺量表、教師評高中職學生人際知覺量表、家長評高中職學生人際知覺量表、同學評高中職學生人際知覺量表、單元學習調查表、人際知覺研習活動回饋單。
    實驗組受試接受每次三小時,共八次的後設溝通課程訓練,教學過程使用口語並輔以文字或肢體語言說明,學生討論的過程均以攝影機做同步錄影,並使用人際歷程回憶法進行後設溝通歷程的討論。
    資料分析包括曲線圖,共變數分析、相依樣本t檢定等,用以說明實驗組受試,接受實驗教學後其人際知覺能力與後設溝通能力增進的情形。
    研究主要的發現如下:
    1.量表信度:重測信度(.72~88),內部一致性a係數(.72~.84)。
    2.量表效度:年級的差異比較結果發現得分隨年級增加而有遞增的趨勢;不同群體的差異比較,結果為耳聰學生顯著的優於聽障學生(F=9.95, p<.01);不同類組評量者評量同一對象之人際知覺能力所得之相關係數介於-.40~.41之間,顯示和受試不同親密度的評量者,對其人際知覺有非常不同的看法;同一評量者評量同一對象之人際知覺能力結果得相關係數父母為r=.79,p<.01,教師:r=.81,p<.01, 同學:r=.79,p<.01,表示同一評量者對於受試的各項人際知覺能力看法相當一致。
    3.量表常模:全量表與分量表常模的建立包括一年級常模與二、三年級合併常模。
    4.實驗組受試在人際知覺量表全量表後測得分顯著優於控制組(F=10.18, p<.01)。
    5.實驗組受試在人際知覺量表分量表一、二、四的後測得分均顯著優於控制組(F=9.87, p<.01、F=7.15, p<.05、F=6.08, p<.05),分量表三後測得分與控制組無顯著差異(F=3.13, p>.05)。
    6.後設溝通的使用情形,最後一次教學後的評量顯著的優於第一次教學後的評量(t=-6.90, p<.001)。
    此外也就人際知覺教學回饋單整理的結果加以討論,最後就本研究的結果,提出結論與建議。

    Effects of a Metacommunication Training course
    on Improving the abilities of interpersonal
    perception and metacommunication of high
    school hearing-impaired students
    Hsiao-Fen Chang
    Abstract
    The purposes of the study were as follow:
    1. To establish the standardized norms of Interpersonal Perception Inventory(IPI) for high school students.
    2. To examine the effects of a metacommunication training course on interpersonal perception and metacommunication abilities of hearing-impaired students.
    All of the norms, experiment and control subjects were sampled among grade 1, 2, and 3 in private or public high schools or vocational high schools from Taipei area. The norm subjects included 1510 general students. The subjects hearing impaired students in experiment and control groups included 15 for each group.
    The major instruments were the researcher edited questionnaires such as IPI, IPI checklists (for subject’s teacher, parents, and classmates), a unit learning checklist, and feedback questionnaire.
    The experiment group participated in eight sessions of the training course, three hours for one session. Teaching process was verbal and combined with some writing and body languages. Students discussion process were collected through video taping. IPR(interpersonal process recall) method was used to discuss the process of metacommunication.
    Data was analyzed by curve, one way covariance, and t-test. The main findings of the study were as follows:
    1.The IPI reliability: Test-retest reliability varies from .72 to .88, Cronbach αcoeffici- ent .72 to .92.
    2.The IPI validity: Higher the grade was, higher the scores became. Compaired groups scores of IPI showed normal hearing students score significantly higher than hearing-impaired students(F=9.95, p<.01). Different scorers (parents, teachers, and classmates) view on same student’s correlation -.40~.41, showing different views causing of different relationship with the same subject. Same scorers view on same students with two traits :parents r=.79, p<.01; teachers r=.81, p<.01; classmates r=.79, p< .01。
    3.IPI norms: There are two norms for IPI. One is grade 1, and the other is combined grade 2 and 3.
    4.The scores of hearing-impaired students in the experiment group were higher than that of those who were in the control group (F=10.18, p<.01).
    5.The experiment group post-test scores of IPI in Subscales 1, 2, and 4 showed significantly higher than control group, but subscale 3 was of no difference between the two groups.
    6.The metacommunication strategies scores showed the last session was significantly higher than the first session.

    目 次 誌謝 中文摘要……………………………………………4 英文摘要……………………………………………6 目次…………………………………………………8 表次…………………………………………………12 圖次…………………………………………………14 第一章 緒論 第一節 研究緣起………………………………16 第二節 研究目的與問題………………………19 第三節 名詞詮釋………………………………22 第二章 文獻探討 第一節 聽障學生人際溝通的特質與相關 研究…………………………………25 第二節 後設溝通的理論與相關研究……………29 第三節 人際知覺的理論與相關研究……………55 第四節 人際知覺與後設溝通的關係……………67 第五節 後設溝通訓練課程的教學與評量………72 第三章 研究方法 第一節 研究對象…………………………………93 第二節 研究設計…………………………………101 第三節 研究工具與實驗材料……………………107 第四節 研究程序…………………………………116 第五節 資料處理與分析…………………………122 第四章 研究結果與討論 第一節 人際知覺量表的編製與常模的 建立……………………………………125 第二節 實驗組與控制組在人際知覺量 表得分差異情形………………………136 第三節 實驗組學生在人際知覺量表前 後測成績的分析………………………140 第四節 實驗組在後設溝通策略應用的 情形……………………………………155 第五節 學習回饋問卷之回答情形…………………160 第六節 研究結果的討論……………………………167 第五章 結論與建議 第一節 結論………………………………………178 第二節 建議………………………………………188 參考文獻………………………………………………195 附 錄 附錄一 後設溝通的人際知覺課程………………207 附錄二 人際知覺量表--專家評定意見表………224 附錄三 人際知覺量表預試問卷專家效度 分析………………………………………236 附錄四之一 專家修正後(第二階段)的人際知覺 量表預試問卷……………………………238 附錄四之二 專家修正後(第三階段)的人際知覺 量表預試問卷……………………………246 附錄五之一 「人際知覺量表」預試施測說明…………255 附錄五之二 「人際知覺量表」預試題本………………258 附錄六 「人際知覺量表」預試問卷選題 摘要表…………………………………262 附錄七 「人際知覺量表」正式題本之各分 量表題號分配表………………………264 附錄八之一 「人際知覺量表」正式施測說明………267 附錄八之二 「人際知覺量表」正式題本……………268 附錄九 家長評--人際知覺量表……………… 275 附錄十 教師評--人際知覺量表……………… 277 附錄十一 同學評--人際知覺量表……………… 280 附錄十二 我如何看自己………………………… 283 附錄十三 將自己介紹給他人…………………… 284 附錄十四 肢體語言與情境記錄單……………… 285 附錄十五 單元場景預測單……………………… 286 附錄十六 肢體語言記錄單……………………… 288 附錄十七 觀察記錄單…………………………… 289 附錄十八 討論記錄單…………………………… 290 附錄十九 單元學習調查表……………………… 292 附錄二十 人際知覺研習活動回饋表…………… 294 附錄二十一 學員守則……………………………… 296 附錄二十二 訪談實錄……………………………… 297 附錄二十三之一 高中(職)人際知覺量表一年級 常模對照表……………………………301 附錄二十三之二 高中(職)人際知覺量表二、三 年級常模對照表………………………304 表 次 表2-1 十三項後設溝通策略與說明……………………50 表2-2 Sheldon社會覺知架構與各細格的界定表…… 61 表2-3 人際知覺的相關研究……………………………65 表2-4 人際互動效能……………………………………81 表2-5 人際知覺相關課程………………………………85 表3-1 第二階段預試樣本年級、學校分佈……………96 表3-2 一般學生常模樣本年級、性別、學校分佈……97 表3-3 正式施測聽障學生樣本年級、性別、學 校分佈……………………………………………98 表3-4 實驗組與控制組的分配…………………………100 表3-5 學者專家意見調查名冊…………………………109 表4-1 人際知覺量表的重測與內部一致性信度………125 表4-2 不同年級學生在人際知覺量表得分之平均 數與標準差……………………………………127 表4-3 不同年級學生在人際知覺量表的變異數 分析……………………………………………127 表4-4 聽障與耳聰學生在人際知覺量表得分之 平均數與標差……………………………………128 表4-5 聽障與耳聰學生在人際知覺量表的變異 數分析摘要表……………………………………128 表4-6 家長、教師、同學評之相關、平均數 及標準差…………………………………………129 表4-7 不同年級、性別學生在人際知覺量表 的總分之平均數與標準………………………131 表4-8 不同年級、性別學生在人際知覺量表 之變異數分析摘要表…………………………131 表4-9 不同年級學生在人際知覺總分之事後 比較摘要表…………………………………132 表4-10 不同年級、性別學生在人際知覺量表 各分量表得分之平均數與標準差…………133 表4-11 不同年級、性別學生在人際知覺各 分量表變異數分析摘要表…………………134 表4-12 不同年級學生在人際知覺各分量表 事後比較摘要表……………………………135 表4-13 控制組與實驗組學生在人際知覺量 表前、後測得分之平均數與標準差………137 表4-14 兩組受試在人際知覺量表之組內迴歸 係數同質性檢定摘要表……………………138 表4-15 實驗組與控制組在人際知覺量表得 分之共變數分析摘要表……………………138 表4-16 實驗組前測與後測總分、進步分數 或退步分數…………………………………140 表4-17 核心主題一的分析……………………………151 表4-18 核心主題二的分析……………………………152 表4-19 核心主題三的分析……………………………153 表4-20 實驗組第一次與最後一次後設溝通 策略自評得分之平均數、標準差、 相關係數摘要表………………………………155 表4-21 實驗組第一次與最後一次後設溝通 策略自評得分之t檢定………………………159 表4-22 後設溝通策略應用之選填人數與百分 比……………………………………………162 表4-23 人際知覺能力增進情形之選填人數 與百分比……………………………………165 表4-24 課程單元獲益大小(喜好程度)排序 表…………………………………………… 166 圖 次 圖2-1 認知監控模式圖………………………………39 圖2-2 後設溝通教學理論架構圖……………………39 圖2-3 人際知覺簡單的基模…………………………58 圖2-4 Verderber的人際溝通模式……………………59 圖2-5 Jone的人際知覺模式簡圖……………………60 圖2-6 本研究人際知覺理論架構圖…………………64 圖2-7 人際互動模式圖………………………………71 圖3-1 人際知覺量表編製流程圖……………………103 圖3-2 實驗教學的研究設計…………………………106 圖4-1 不同年級人際知覺量表得分趨勢圖…………127 圖4-2 一號前測與後測得分差異曲線圖……………142 圖4-3 二號前測與後測得分差異曲線圖……………142 圖4-4 三號前測與後測得分差異曲線圖……………142 圖4-5 四號前測與後測得分差異曲線圖………….143 圖4-6 五號前測與後測得分差異曲線圖………….143 圖4-7 六號前測與後測得分差異曲線圖………….143 圖4-8 七號前測與後測得分差異曲線圖………….144 圖4-9 八號前測與後測得分差異曲線圖………….144 圖4-10 九號前測與後測得分差異曲線圖………….144 圖4-11 十號前測與後測得分差異曲線圖………….145 圖4-12 十一號前測與後測得分差異曲線圖……….145 圖4-13 十二號前測與後測得分差異曲線圖……….145 圖4-14 十三號前測與後測得分差異曲線圖…….146 圖4-15 十四號前測與後測得分差異曲線圖…….146 圖4-16 十五號前測與後測得分差異曲線圖…….146 圖4-17 一號後設溝通策略應用情形…………….157 圖4-18 二號後設溝通策略應用情形…………….157 圖4-19 三號後設溝通策略應用情形…………….157 圖4-20 四號後設溝通策略應用情形…………….157 圖4-21 五號後設溝通策略應用情形…………….157 圖4-22 六號後設溝通策略應用情形…………….157 圖4-23 七號後設溝通策略應用情形…………….157 圖4-24 八號後設溝通策略應用情形…………….157 圖4-25 九號後設溝通策略應用情形…………….157 圖4-26 十號後設溝通策略應用情形…………….157 圖4-27 十一號後設溝通策略應用情形………….158 圖4-28 十二號後設溝通策略應用情形………….158 圖4-29 十三號後設溝通策略應用情形………….158 圖4-30 十四號後設溝通策略應用情形………….158 圖4-31 十五號後設溝通策略應用情形………….158 圖4-32 後設溝通策略應用曲線圖……………….159 圖4-33-1 後設溝通策略項目(一至七)自評分數圖...161 圖4-33-2 後設溝通策略項目(八至十三)自評分數圖.161 圖4-34 人際知覺分項能力自評圖..………………164

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