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研究生: 廖婉淇
論文名稱: 自我參照廣告中的時間構面、經驗訴求與論點品質對廣告效果之影響
The Impact of Temporal Orientation, Experience Appeal and Argument Quality on Advertising of Self-referencing
指導教授: 王仕茹
學位類別: 碩士
Master
系所名稱: 管理研究所
Graduate Institute of Management
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 121
中文關鍵詞: 自我參照廣告回顧型自我參照預期型自我參照經驗訴求論點品質
英文關鍵詞: advertising of self-referencing, retrospective self-referencing, anticipatory self-referencing, experience appeal, argument quality
論文種類: 學術論文
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  • 本研究探討經驗訴求如何影響論點品質在不同自我參照類型廣告中的說服效果,採2(回顧型自我參照/預期型自我參照) ×2(正面經驗/負面經驗) ×2(強論點/弱論點)受試者間實驗。三因子變異數分析的結果顯示自我參照類型、經驗訴求方向與論點品質存有三因子交互作用,其作用為:(1)無論在訴求正面經驗或是負面經驗的回顧型自我參照廣告中,強論點會比弱論點有更佳的說服力。(2)在訴求正面經驗的預期型自我參照廣告中,弱論點反而會比強論點有更佳的廣告說服力。(3)在訴求負面經驗的預期型自我參照廣告中,強論點會比弱論點有更佳的說服力。本研究提供了不同於以往關於自我參照時間面向研究的發現,並為實務界帶來了豐富的行銷意涵。

    This research elaborates the impact of experience appeal and argument quality on the persuasion of self-referencing advertisements. The authors conducted a three-factor between-subject factorial experimental design, namely 2 (retrospective/ anticipatory self-referencing) × 2 (positive/negative experience) × 2 (strong/weak argument). Results from analysis of variance suggest that there exists an temporal orientation of self-referencing × experience appeal ×argument quality interaction effect. The results show that (1) for retrospective self-referencing advertising, regardless of positive or negative experience appeal, strong arguments perform better than weak ones; (2) weak arguments perform better than strong ones in an anticipatory self-referencing advertisement with positive experience appeal; (3) strong arguments perform better than weak ones in an anticipatory self-referencing advertisement with negative experience appeal. Research findings of this study will provide different findings on temporal orientation of self-referencing studies and provide practitioners with rich marketing implications.

    摘要 I ABSTRACT II 致謝辭 III 目錄 IV 圖目錄 VI 表目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究問題與目的 6 第二章 文獻探討 7 第一節 自我參照的定義、分類與相關研究 7 第二節 回顧和預期自我參照的特性 13 第三節 回顧與預期自我參照的訊息處理 16 第四節 正負面經驗、論點品質對回顧與預期自我參照的影響 19 第三章 研究方法 24 第一節 研究架構 24 第二節 實驗設計 27 第三節 前測 35 第四章 結果分析與發現 40 第一節 樣本結構 40 第二節 操弄檢定 42 第三節 假說檢定 46 第五章 結論與建議 59 第一節 研究發現 59 第二節 學術與實務意涵 62 第三節 研究限制與後續研究建議 64 附錄 65 附錄一 前測問卷 66 附錄二 前測問卷結果 71 附錄三 正式問卷-回顧正面經驗強論點 74 附錄四 正式問卷-回顧負面經驗弱論點 83 附錄五 正式問卷-預期正面經驗強論點 92 附錄六 正式問卷-預期負面經驗弱論點 101 附錄七 正式問卷結果 110 參考文獻 116

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