研究生: |
Binh Tran Thi Binh Tran Thi |
---|---|
論文名稱: |
ORGANIZATIONAL CULTURE AND LEADERSHIP: LESSONS FROM STARBUCKS AND VIETTEL ORGANIZATIONAL CULTURE AND LEADERSHIP: LESSONS FROM STARBUCKS AND VIETTEL |
指導教授: |
許書瑋
Hsu, Shu-Wei |
學位類別: |
碩士 Master |
系所名稱: |
國際企業管理雙碩士學位學程(NTNU-USC DIMBA) Double Degree Program for International Master of Business Administration |
論文出版年: | 2017 |
畢業學年度: | 105 |
語文別: | 英文 |
論文頁數: | 68 |
中文關鍵詞: | organizational culture 、leadership 、learning organization 、ambidextrous organization |
英文關鍵詞: | organizational culture, leadership, learning organization, ambidextrous organization |
DOI URL: | https://doi.org/10.6345/NTNU202203032 |
論文種類: | 學術論文 |
相關次數: | 點閱:208 下載:20 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
無中文摘要
I have been seen and read that the high performance’s and lasting companies are usually associated to their different, unique and strong culture. So I wondered if can we consciously create and maintain a culture that help company high performing and who can mainly do this job. Obviously the one who create and manage the company is the one creating and maintaining culture of it, so called leaders. So the purpose of this thesis is to understand the narrowed subject of organizational culture, its history, its major contributors, its definition, structure, what leaders’ role can do about organizational culture, how to decipher and change the culture. Over my research, I find that almost successful organization has three common building blocks of its culture: learning culture, own unique culture and ambidextrous capacity. So I would like to propose this framework to any organization to build these cultures as the foundation for its success. My knowledge is greatly influenced by Edgar Schein and his book “Organizational culture and leadership” and the book is the frequent source of reference of my first part of the thesis. Second part will be the case studies demonstrating the effectiveness and leader’s awareness of company’s culture, how the three building blocks of a thriving organizational culture are present in those organizations.
Bastiaan Anton Simon Koene. 1996. Organizational culture, leadership and performance in context (Doctoral dissertation). Retrieved from https://cris.maastrichtuniversity.nl/portal/files/1520009/guid-218d0a0e-da11-4a15-9000-aa0a6a3b326d-ASSET1.0 (ISBN 90-9009734-1).
Jim Collins (2001). Good to Great. Random House, Business Book.
Peters, T.J., and Waterman, R.H. (1982/2006). In Search of Excellence: lessons from America’s best run companies. HarperBusiness, reprint edition.
E.H. Schein (1985, 1992, 2010, 2016). Organizational culture and leadership. Willey.
Gordon, G.G., and DiTomaso, N. (1992). Predicting corporate performance from organizational culture. Journal of management studies. 29, 6: November, p.783-789.
Marvin Bower (1966). The Will to Manage. McGraw Hill.
Gabrielle O’Donovan (2006). The Corporate Culture Handbook, How to Plan, Implement and Measure A Successful Culture Change Programme. The Liffey Press.
Deal, T. and Kennedy, A. (1982). Corporate Culture: The Rites and Rituals of Corporate Life. Perseus Publishing.
Article by Mind Tools Editorial Team. Deal and Kennedy’s Cultural Model. Retrieved from https://www.mindtools.com/pages/article/newSTR_86.htm.
Grant McCracken (2009). Chief Culture Officer. Basic Books.
A.C. Edmondson (2012). Teaming: How organizations learn, innovate, and compete in the knowledge economy. San Francisco, CA: Jossey-Bass.
Bruce W. Tuchman (1965). Developmental sequence in small groups. Psychological Bulletin, 63, 384-399.
C. Argyris, & D.A. Schon (1996). Organizational learning II . Reading, MA: Addison - Wesley.
Patty McCord (January-February 2014), How Netflix Reinvented HR, Harvard Business Review, p.71-76).
Malcolm Gladwell (2012). Blink: The Power of Thinking Without Thinking. Back Bay Books.
Walter Isaacson (2011), Steve Jobs. Simon & Schuster.
S.H. Lee (2014), Translation and adaptation of “大學The Great Learning”, for business leader class.
A. Charles Muller (2017 updated). Translation of “The Analects of Confucius 論語”. Retrieved from http://www.acmuller.net/con-dao/analects.html#div-3.
Visiontimes (2017). Famous People From Ancient China: Mencius and His Mother. Retrieved from http://www.visiontimes.com/2017/06/24/stories-of-famous-people-from-ancient-china-menciuss-mother.html.
Clifford Geertz (1983). From The Native’s Point of View: On the Nature of Anthropological Understanding. Retrieved from: http://beccaatniu.wikispaces.com/file/view/Geertz%2C+C.+%281983%29+From+the+native%27s+point+of+view++On+the+nature+of+anthropological+understanding.pdf; and the summary of this paper: http://www.academia.edu/16285720/A_summary_of_Geertz_1989_A_Natives_Point_of_View_On_the_Nature_of_Anthropological_Understanding.
E.H Schein, 2014. Interview: Culture Fundamentals from Edgar Schein. Retrieved from: https://www.youtube.com/watch?v=4Fw5H7GWzog&t=940s.
Robert J. Marshak, 1993. Lewin Meet Confucius: A Re-View of the OD Model of Change. Journal of Applied Behavioral Science. DOI: 10.1111/more.12045.
R. Jing & A. H. Van de Ven, (2014). A Yin-Yang Model of Organizational Change: The Case of Chengdu Bus Group. Management and Organization Review, 10(1), 29-54. DOI: 10.1177/0021886393294002.
Peter M. Senge, 1990, 2010. The fifth discipline: The Art & Practice of The Learning Organization. Crown Business. Kindle edition. ISBN-13: 978-0385517256.
J. G. March, 1991. Exploration and exploitation in organizational learning. Organization Science, 2, 71-87.
Charles A. O'Reilly III and Michael L. Tushman, 2016. Lead and Disrupt: How to Solve the Innovator's Dilemma. Stanford Business Books. Kindle edition.
Viettel intranet website, retrieved from https://viettelfamily.com/.
Viettel culture handbook, retrieved from http://viettel.com.vn/.
Howard Schultz and Dori Jones Yang, 1999. Pour Your Heart into It: How Starbucks Built a Company One Cup at a Time. Hachette Books. Kindle edition.