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研究生: 江志山
Chiang, Shih-Shan
論文名稱: 企業核心職能、工作動機與工作績效關係之研究
The Relations among Core Competency, Work Motivation and Job Performance
指導教授: 李隆盛
Lee, Lung-Sheng
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 82
中文關鍵詞: 核心職能工作動機工作績效
英文關鍵詞: core competency, work motivation, job performance
論文種類: 學術論文
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  • 員工工作績效一直是企業最重視的課題,而影響工作績效的因素很多,許多學者研究發現工作績效是由工作職能與工作動機相乘的結果。本研究目的在了解核心職能、工作動機與工作績效的關係,以及探究核心職能及工作動機對工作績效的解釋力,提供個案公司及性質相近公司作為管理上之參據。本研究採用量化研究,以個案公司全體員工內部核心職能評鑑資料及績效考核資料,加上問卷調查全體員工工作動機所獲得資料,利用統計軟體SPSS進行分析與檢定,研究結果發現:(1)工作動機與工作績效有正向關係;(2)核心職能與工作績效具正向關係;和(3)內在工作動機在核心職能上對工作績效有交互作用。因此個案公司和性質相近公司除加強員工核心職能能力之外,也應適切激勵員工內外在工作動機,以提升員工工作績效。

    Job performance has been the company's most important issue, and many factors affect job performance, many scholars have found that job performance results from job competency and work motivation. The major purpose of this study was to understand the relations among core competencies, work motivation and job performance, as well as to explore the explanatory power of the core competencies and work motivation to job performance. The result can serve as a reference for the case company in this study and its similar company its for better management. Employing a approach, this study used the ready data of all employees’ survey around the case company employees’ core competencies and performance appraisal, combined with a survey of their work motivation. Ths SPSS statistical software was used for data analysis and test. The results of this study are as follows:(1) Work motivation positively correlates with job performance; (2) Core competency positively correlates with job performance; and (3) The interaction between work motivation and core competencies to job performance exists. Therefore, the case company and in this study its similar companies should not only improve their employees’ core competencies, but also inspire their employees’ intrinsic motivation and extrinsic motivation to promote their employees’ job performance.

    第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 4 第三節 研究範圍與限制 5 第四節 重要名詞解釋 6 第二章 文獻探討 9 第一節 核心職能及其相關研究 9 第二節 工作動機及其相關研究 17 第三節 工作績效及其相關研究 21 第四節 核心職能、工作動機與工作績效之間的相關研究 23 第三章 研究方法 27 第一節 研究架構與假設 27 第二節 研究方法與程序 30 第三節 研究對象 32 第四節 研究工具 34 第五節 資料處理 38 第四章 結果與討論 43 第一節 樣本特性 43 第二節 核心職能、工作動機與工作績效之關係 47 第三節 工作動機在核心職能與工作績效間之中介效果 55 第四節 工作動機在核心職能與工作績效間之調節效果 55 第五章 結論與建議 61 第一節 結論 61 第二節 建議 64 參考文獻 69 一、中文部份 69 二、英文部份 71 附錄 77 一、個案公司核心職能行為問卷 79 二、工作動機調查問卷 81

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