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研究生: 張丹
Zhang,Dan
論文名稱: 適性閱讀使用者經驗評量建置
Construction of user experience assessment for SmartReading
指導教授: 梁桂嘉
Liang, Kuei-Chia
口試委員: 梁桂嘉
Liang, Kuei-Chia
李來春
Lee, Lai-Chung
許言
Hsu, Yen
陳圳卿
Chen, Chun-Ching
簡佑宏
Chien, Yu-Hung
口試日期: 2024/11/14
學位類別: 博士
Doctor
系所名稱: 設計學系
Department of Design
論文出版年: 2024
畢業學年度: 113
語文別: 中文
論文頁數: 256
中文關鍵詞: 心流體驗使用者經驗設計使用者經驗量表適性閱讀閱讀動機
英文關鍵詞: flow experience, reading motivation, SmartReading, user experience design, user experience scale
研究方法: 行動研究法調查研究觀察研究
DOI URL: http://doi.org/10.6345/NTNU202401977
論文種類: 學術論文
相關次數: 點閱:15下載:0
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  • 為順應知識經濟與科技發展的潮流,減少學生的閱讀困擾,開發符合使用者需求的閱讀輔助工具,本研究及研究團隊(臺灣師範大學華語文與科技研究中心)對「SmartReading—適性閱讀(SR)」網站重新進行了設計。本研究通過使用者經驗問卷(User Experience Questionnaire ,UEQ)對新版SR網站之使用者經驗進行評估,結果顯示SR的使用者經驗處於平均基準線之上,但UEQ無法測量到更多SR的使用者經驗細節,且目前尚未有適合的評量工具。因此,本研究進一步將閱讀機制理論及使用者經驗理論相結合,建置了「適性閱讀使用者經驗量表」。量表經因素分析後萃取出五個構面,依內容特性分別命名為「經驗動機、經驗預期、經驗操作、經驗感受、經驗刺激」。量表經信、效度檢驗後,結果顯示內部一致性良好,且具有良好的建構效度,是一個符合實證的研究模式。本研究進一步對SR使用者經驗設計之心流影響進行了測量,結果顯示:使用者、工具、任務變項均對心流體驗有正向顯著的影響力;心流體驗對心流影響有正向顯著的影響力;使用者、工具、任務三個變項皆透過心流體驗而間接地對心流影響有正向顯著的影響力。綜上所述,新版SR網站在使用者經驗設計領域提供了設計實務之貢獻;量表的建置為使用者經驗研究豐富了評量工具之貢獻;SR使用者經驗設計之心流影響為上述兩項研究提供了實證研究之貢獻。

    In order to comply with the trend of knowledge economy and technological development, reduce students' reading difficulties, and develop reading aids that meet the needs of users, this research and the Chinese Language and Technology Center (CLTC) redesigned the "SmartReading (SR)" website.This research evaluated the user experience of the new SR website through the User Experience Questionnaire (UEQ). The results showed that the user experience of SR was above the average baseline, but UEQ could not measure more details, and there is currently no suitable evaluation tool. Therefore, this research further combined the reading mechanism theory and the user experience theory to construct the "SmartReading User Experience Scale". After factor analysis, five aspects of the scale were extracted, which were named "Experience Motivation, Experience Expectation, Experience Operation, Experience Feeling, and Experience Stimulation" according to the content characteristics. After the scale was tested for reliability and validity, the results showed that it had good internal consistency and good construct validity. It is an empirical research model.This research further measured the impact of SR user experience design on flow. The results showed that: The "Person, Artifact, and Task " variables all have a positive and significant impact on "Flow Experience "; The "Flow Experience "has a positive impact on "Flow Impact ". The three variables of "Person, Artifact, and Task "all have a positive and significant influence on "Flow Impact "indirectly through "Flow Experience ". To sum up, the new version of SR website has provided design practice contributions in the field of user experience design; The construction of the "SmartReading User Experience Scale " has enriched the contribution of evaluation tools for user experience research; The flow impact of SR user experience design provides empirical research contributions to the above two researches.

    第壹章 緒論 1 第一節 研究背景與動機 1 一、閱讀素養培養中的動機與認知 3 二、閱讀知覺之策略因應 7 (一)閱讀知覺策略 7 (二)當前教育環境中的閱讀策略輔助工具 9 (三)閱讀輔助工具之經驗策略 19 三、閱讀行為中的心流介導 21 第二節 研究目的 25 第三節 研究範圍與架構 26 一、研究範圍 26 二、研究架構 27 第貳章 適性閱讀使用者經驗相關文獻 29 第一節 閱讀機制理論 30 一、適性閱讀 30 二、閱讀動機 34 三、閱讀動機之測量 37 第二節 使用者經驗相關理論 44 一、以使用者為中心的設計 44 二、使用者經驗設計要素 46 三、使用者經驗設計需求 49 (一)純價需求 50 (二)實務需求 51 (三)享樂需求 52 四、使用者經驗衡量及研究限制 54 第三節 心流理論 59 一、心流體驗緣起及定義 59 二、心流體驗相關模型 62 (一)心流體驗三維度模型 62 (二)心流體驗四維度模型 63 (三)心流體驗八維度模型 64 (四)心流之PAT模型 65 三、心流的測量 67 (一)心流測量構面 68 (二)心流測量方法 70 第四節 小結 73 第參章 研究方法 75 第一節 研究流程 75 第二節 研究對象 77 第三節 研究工具 78 第肆章 規劃、設計及評估適性閱讀網站 79 第一節 適性閱讀網站規劃 79 一、適性閱讀網站架構規劃 79 二、適性閱讀視覺設計規範 81 (一)栅格系統(Grid Systems)規範 81 (二)ICON規範 82 (三)文字規範 83 (四)控件規範 84 (五)結構規範 86 第二節 適性閱讀網站設計 88 (一)首頁導航介面設計 89 (二)登入介面設計 93 (三)能力檢測功能介面設計 95 (四)推薦書單功能介面設計 99 (五)閱讀計畫功能介面設計 101 (六)閱讀歷程檔案功能介面設計 105 (七)SR金榜功能介面設計 107 (八)作品分享功能介面設計 108 第三節 適性閱讀網站使用者經驗評估 108 一、評估工具說明 108 二、評估資料蒐集 110 三、評估結果 110 (一)評估數據之統計分析 110 (二)評估結論 115 (三)評估限制 116 第伍章 「適性閱讀使用者經驗量表」建置及信、效度檢驗 118 第一節 「適性閱讀使用者經驗量表」建置 118 一、量表構面語意形容詞提煉 118 (一)閱讀動機相關量表語意形容詞彙整及提煉 119 (二)使用者經驗相關量表語意形容詞彙整及提煉 120 二、量表構面及分類定義 123 (一)純價品質構面及定義 124 (二)實務品質構面及定義 125 (三)享樂品質構面及定義 126 三、編製「適性閱讀使用者經驗量表」 127 (一)專家效度評析 127 (二)預試量表題目編制及編碼 129 第二節 「適性閱讀使用者經驗量表」信、效度檢驗 131 一、施測對象及環境 131 二、「適性閱讀使用者經驗量表」預試 132 (一)項目分析 132 (二)探索性因素分析 135 三、「適性閱讀使用者經驗量表」正式施測及信、效度檢驗 138 (一)正式施測資料蒐集 138 (二)信、效度檢驗 139 第三節 適性閱讀使用者經驗之差異化分析 144 一、適性閱讀使用者經驗之五構面差異化分析 145 二、適性閱讀使用者經驗之性別差異化分析 149 三、適性閱讀使用者經驗之年級差異化分析 150 第四節 小結 152 第陸章 適性閱讀使用者經驗設計之心流影響 153 第一節 適性閱讀使用者經驗設計之心流假設 153 一、心流影響之研究架構 153 二、心流影響之研究假設 154 三、心流測量之研究方法 156 (一)研究工具設計 156 (二)施測方式 160 (三)施測對象 161 四、心流測量之預試 161 (一)資料分佈 161 (二)項目分析、信度分析及因素分析 162 第二節 適性閱讀使用者經驗設計之心流假設驗證 165 一、正式施測資料蒐集 165 二、效度分析 166 (一)收斂效度 166 (二)區別效度 168 三、迴歸分析驗證研究假設 168 第三節 適性閱讀使用者經驗設計之心流影響差異化分析 171 一、性別差異化分析 171 二、年級差異化分析 172 三、使用SR網站次數之心流體驗及影響差異化分析 175 第四節 小結 176 第柒章 研究結論 178 第一節 研究結果與貢獻 178 一、設計實務之貢獻:SmartReading適性閱讀網站設計 178 二、研究工具之貢獻:「適性閱讀使用者經驗量表」建置 181 三、實證研究之貢獻:適性閱讀使用者經驗設計之心流影響 188 第二節 研究限制與建議 192 參考文獻 197 中文部分 197 西文部分 202 附錄1 SR-UEQ 246 附錄2 「適性閱讀使用者經驗量表」專家效度問卷 247 附錄3 「適性閱讀使用者經驗量表」問卷 253 附錄4 適性閱讀使用者經驗設計之心流影響問卷 255

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