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研究生: 楊一鳴
論文名稱: 大學學生事務主管專業領導力及其發展研究
A Study of University Student Affairs Administrators’ Professional Leadership Competency and Their Development
指導教授: 張雪梅
Chang, Hsueh-Mei
學位類別: 博士
Doctor
系所名稱: 公民教育與活動領導學系
Department of Civic Education and Leadership
論文出版年: 2012
畢業學年度: 100
語文別: 中文
論文頁數: 366
中文關鍵詞: 大學學生事務主管領導行為取向學務專業領導力學務專業領導力發展學務領導人特質
英文關鍵詞: university student affairs administrator, leadership behavioral approach, professional student affairs leadership competencies, development of professional student affairs leadership competencies, student affairs leadership personality traits
論文種類: 學術論文
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  • 本研究旨在探討我國大學校院學務主管專業領導力與其發展方式,探究其領導行為取向、學務領導人特質、學務專業領導力之情況、影響因素及其對學務專業領導力發展方式之看法;探討學務主管之個人背景、學校背景與前述變項間的關聯性,用以研擬未來規劃學務專業領導力發展之方向。
    本研究主要之目的如下:
    一、瞭解我國大學學務主管之領導行為取向、學務領導人特質、學務專業領導力情 形。
    二、探討我國大學學務主管專業領導力的相關影響因素。
    三、瞭解不同背景變項、領導行為取向、學務領導人特質、學務專業領導力之學務主管對專業領導力發展方式重要性之看法。
    四、探討有效提昇大學學務主管專業領導力之發展方式或措施。
    本研究採調查法及半結構深度訪談法探討。以研究者編製的「大學學生事務主管專業領導力發展調查問卷」進行調查研究。問卷內容包括:專業領導力發展方式、學務專業領導力、學務領導人特質、領導行為取向、基本資料等五個部分。以描述統計、 t檢定、單因子變異數分析、相關分析、逐步多元迴歸等統計方法進行資料處理分析。另透過深度訪談瞭解領導力發展有關問題。最後依研究發現,提出大學學務主管專業領導力發展之建議,供作學校行政當局人力資源開發,研擬未來規劃學務專業領導力發展之參考。
    研究結論如下:
    一、大學學務主管四面向之領導行為取向多傾向「時常如此」,而其中在「人力資源層面」的表現最佳。就學務領導人特質言,在五點量表上之平均數為4.29分,介於「時常如此」~「總是如此」。就學務專業領導力言,多傾向「時常如此」,而其中在「資源調配運作」的表現最佳。
    二、領導行為取向因個人背景因素有顯著差異,不因學校背景因素而有所差異。
    三、學務領導人特質僅因學務行政工作年資、現職層級等因素有顯著差異,不因學校背景因素而有所差異。
    四、學務專業領導力因性別、學務行政工作年資、遴用類別、現職層級等因素有顯著差異,不因學校背景因素而有差異。
    五、學務主管對各類領導力發展方式重要性的看法頗為一致。
    六、學務專業領導力與領導行為取向、學務領導人特質有顯著關聨。
    七、學務主管自認為具有相當高度之學務專業領導力。
    八、領導行為取向(結構層面、政治層面、象徵層面)、學務領導人特質對學務專業領導力具有解釋力。
    九、學務專業領導力發展方式之重要性雖有不同,但各類學務專業領導力發展方式皆有其價值。

    This study is designed to explore the professional leadership competency and development of student affairs administrators of our universities. Specifically, it examines the behavioral approaches to leadership, leadership personality traits, the state of their professional leadership competencies, contributing factors to their formation, and lastly their own personal views on leadership competency development. The correlation between the administrators’ personal and academic background and the above-mentioned variables was also examined in order to design a development blueprint for administrator competencies.

    The goals of this research are as follows:
    1)Understanding student affairs administrators’ behavioral approaches towards leadership, their leadership personality traits, and professional leadership competencies;
    2)Exploring contributing factors to administrators’ professional leadership competencies;
    3)Learning the effects of variable backgrounds, leadership behavioral approaches and professional leadership competencies on the importance administrators attach to ways of developing professional leadership competencies;
    4)Finding approaches to effectively improve the development of these leadership competencies.

    In order to examine these leadership skills, this study incorporates surveys and semi-structured in-depth interviews. Between Nov. 2011 and May 2012, 675 questionnaires were sent out to university administrators throughout Taiwan, from deans of universities to lower-level leaders. 507 questionnaires were returned. These questionnaires covered five key areas: methods of developing professional leadership competencies, professional student affairs leadership competencies, leadership personality traits of student affairs administrators, leadership behavioral approaches, and basic demographic and personal data. Data collected were processed and analyzed using standard descriptive statistic methods, including T-tests, one-way analysis of variance, correlation analysis and stepwise multiple regression. In addition, six in-depth interviews were conducted among active and former administrators in order to better understand related issues. Finally, based on the findings, suggestions are made to school administrative authorities as a reference for their development and planning of human resources and professional leadership skills.

    The findings are as follows:
    1)Most respondents answered positively overall (“usually-so” on a 5-point Likert scale) for the four aspects of leadership behavior, with the best performance in the human resources frame. As far as leadership personality traits are concerned, the average score on the five-point Likert scale is 4.29 points, ranging between “usually so” and “always so.” As for professional leadership competencies, most tend to be “usually so,” with the best performance in the sub categories of resource mobilization and distribution operations;
    2)Personal background makes a conspicuous difference in leadership behavioral approaches while school background makes no difference;
    3)Factors such as the seniority and ranking of student affairs administrators have a significant impact on leadership personality traits while school background makes no difference;
    4)Gender, seniority, job categories assigned and ranking make a conspicuous difference in professional leadership competencies while school background makes no difference;
    5)Student affairs administrators share nearly identical views regarding the importance of ways of developing professional leadership competencies;
    6)There are significant correlations among student affairs professional leadership competencies, leadership behavioral approaches and leadership personality trait;
    7)Student affairs administrators highly regard their own professional leadership competencies;
    8)Professional student affairs leadership competencies can be interpreted by leadership behavioral approaches (in structural, political and symbolic frames) and leadership personality traits;
    9)Various ways of developing professional leadership competencies examined may differ in importance, but they are all valuable in one way or another.

    第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 5 第三節 研究目的與問題 8 第四節 重要名詞詮釋 10 第五節 研究範圍與限制 15 第二章 文獻探討 19 第一節 學務專業化發展 19 第二節 學務專業領導力的涵義與專業規準 29 第三節 多元架構領導理論 50 第四節 學務領導人特質 59 第五節 學務專業領導力發展理論及研究 66 第三章 研究設計與實施 105 第一節 研究架構 105 第二節 研究假設 107 第三節 研究對象 111 第四節 研究工具 113 第五節 研究方法與實施程序 123 第六節 資料處理與統計分析 126 第七節 個案訪談 128 第四章 研究結果分析與討論 131 第一節 研究對象基本資料分析 131 第二節 大學院校學務主管之領導行為取向、學務領導人特質及學務專業領導力 141 第三節 學務主管的領導行為取向、學務領導人特質及學務專業領導力間的關係 193 第四節 學務主管專業領導力發展方式 215 第五節 有效提升學務專業領導力之方式 241 第五章 結論與建議 247 第一節 結論 247 第二節 建議 253 參考文獻 261 中文部分 261 英文部分 263 附錄 276 附錄A Bolman同意函 276 附錄B 專家名單 277 附錄C 給專家的信 278 附錄D 大學學生事務主管專業領導力發展調查問卷(專家效度問卷) 279 附錄E 致謝函 299 附錄F 大學學生事務主管專業領導力發展調查問卷(專家效度問卷)意見綜整 300 附錄G 給預試連絡人的信 328 附錄H 大學學生事務主管專業領導力發展調查問卷(預試) 329 附錄I 給正式施測連絡人的信 336 附錄J 大學學生事務主管專業領導力發展調查問卷 337 附錄K 大學學務主管訪談紀錄 343 附錄L 「學務專業領導力量表」因素分析摘要表(N=162) 364 附錄M 「領導行為取向量表」因素分析摘要表(N=162) 365 附錄N 「領導行為取向量表」32題刪為17題 366 表 次 表2-2-1 國外研究者對領導的定義彙整表 30 表2-2-2 國內研究者對領導的定義彙整表 35 表2-2-3 基本能力與內在基礎特質之區別 44 表2-3-1 領導行為四種取向的圖像比較 54 表2-4-1 成功學務領導人特質表 65 表2-5-1 訓練教育與發展基本概念比較 74 表2-5-2 國內以大學學務主管為研究主題之博碩士論文及研究彙整表 81 表2-5-3 學務哲理演進與學務專業領導力發展方式之變遷關聯表 104 表3-3-1 本研究現有學校數、寄送預試學校及正式施測學校數規劃表 111 表3-3-2 本研究實際收回預試學校數及正式施測學校數表 112 表3-3-3 本研究實際收回預試份數及正式施測份數表 113 表3-4-1 專業領導力發展方式臨界比檢定 114 表3-4-2 學務專業領導力量表臨界比檢定 116 表3-4-3 學務專業領導力問卷信度分析表 117 表3-4-4 學務領導人特質量表臨界比檢定 118 表3-4-5 領導行為取向問卷臨界比檢定 120 表3-4-6 領導行為取向問卷信度分析表 122 表4-1-1 研究對象在個人背景變項人數及百分比分配表 132 表4-1-2 研究對象在學校背景變項人數及百分比分配表 133 表4-1-3 研究對象性別在個人背景變項人數及百分比分配表 134 表4-1-4 研究對象學務行政年資在個人背景變項之人數及百分比分配表 135 表4-1-5 研究對象遴用類別在個人背景變項之人數及百分比分配表 136 表4-1-6 研究對象教育程度在個人背景變項人數及百分比分配表 137 表4-1-7 研究對象現職在個人背景變項人數及百分比分配表 139 表4-2-1 學務主管領導行為取向、學務領導人特質、專業領導力之平均數與 標準差 142 表4-2-2 學務主管專業領導力之平均數、標準差及排序 144 表4-2-3 不同性別學務主管在領導行為取向之 t 考驗摘要表 146 表4-2-4 不同學務工作年資的學務主管在領導行為取向之平均數與標準差 147 表4-2-5 不同學務工作年資學務主管在領導行為取向之變異數分析摘要表 148 表4-2-6 不同遴用類別的學務主管在領導行為取向之平均數與標準差 150 表4-2-7 不同遴用類別學務主管在領導行為取向之變異數分析摘要表 151 表4-2-8 不同教育程度的學務主管在領導行為取向之平均數與標準差 153 表4-2-9 不同教育程度學務主管在領導行為取向之變異數分析摘要表 154 表4-2-10 不同最高學歷學門的學務主管在領導行為取向之平均數與標準差 155 表4-2-11 不同最高學歷學門學務主管在領導行為取向之變異數分析摘要表 155 表4-2-12 不同現職的學務主管在領導行為取向之平均數與標準差 156 表4-2-13 不同現職學務主管在領導行為取向之變異數分析摘要表 157 表4-2-14 不同學校類型的學務主管在領導行為取向之平均數與標準差 157 表4-2-15 不同學校類型學務主管在領導行為取向之變異數分析摘要表 158 表4-2-16 不同學生規模的學務主管在領導行為取向之平均數與標準差 158 表4-2-17 不同學生規模學務主管在領導行為取向之變異數分析摘要表 158 表4-2-18 不同學校地區的學務主管在領導行為取向之平均數與標準差 159 表4-2-19 不同學校地區學務主管在領導行為取向之變異數分析摘要表 159 表4-2-20 不同性別學務主管在學務領導人特質之 t 考驗摘要表 159 表4-2-21 不同學務工作年資學務主管在學務領導人特質之平均數與標準差 160 表4-2-22 不同學務工作年資學務主管在學務領導人特質之變異數分析摘要表 160 表4-2-23 不同遴用類別學務主管在學務領導人特質之平均數與標準差 161 表4-2-24 不同遴用類別學務主管在學務領導人特質之變異數分析摘要表 161 表4-2-25 不同教育程度學務主管在學務領導人特質之平均數與標準差 161 表4-2-26 不同教育程度學務主管在學務領導人特質之變異數分析摘要表 161 表4-2-27 不同最高學歷學門學務主管在學務領導人特質之平均數與標準差 162 表4-2-28 不同最高學歷學門學務主管在學務領導人特質之變異數分析摘要表 162 表4-2-29 不同現職學務主管在學務領導人特質之平均數與標準差 162 表4-2-30 不同現職學務主管在學務領導人特質之變異數分析摘要表 163 表4-2-31 不同學校類型學務主管在學務領導人特質之平均數與標準差 163 表4-2-32 不同學校類型學務主管在學務領導人特質之變異數分析摘要表 163 表4-2-33 不同學生規模學務主管在學務領導人特質之平均數與標準差 164 表4-2-34 不同學生規模學務主管在學務領導人特質之變異數分析摘要表 164 表4-2-35 不同學校地區的學務主管在學務領導人特質之平均數與標準差 164 表4-2-36 不同學校地區學務主管在學務領導人特質之變異數分析摘要表 164 表4-2-37 不同性別學務主管在學務專業領導力之 t 考驗摘要表 165 表4-2-38 不同學務工作年資學務主管在學務專業領導力之平均數與標準差 167 表4-2-39 不同學務工作年資學務主管在學務專業領導力變異數分析摘要表 168 表4-2-40 不同遴用類別學務主管在學務專業領導力之平均數與標準差 170 表4-2-41 不同遴用類別學務主管在學務專業領導力變異數分析摘要表 171 表4-2-42 不同教育程度學務主管在學務專業領導力之平均數與標準差 172 表4-2-43 不同教育程度學務主管在學務專業領導力之變異數分析摘要表 172 表4-2-44 不同最高學歷學門學務主管在學務專業領導力之平均數與標準差 172 表4-2-45 不同最高學歷學門學務主管在學務專業領導力之變異數分析摘要表 173 表4-2-46 不同現職學務主管在學務專業領導力之平均數與標準差 174 表4-2-47 不同遴用類別學務主管在學務專業領導力變異數分析摘要表 175 表4-2-48 不同學校類型學務主管在學務專業領導力之平均數與標準差 176 表4-2-49 不同學校類型學務主管在學務專業領導力之變異數分析摘要表 176 表4-2-50 不同學生規模學務主管在學務專業領導力之平均數與標準差 176 表4-2-51 不同學生規模學務主管在學務專業領導力之變異數分析摘要表 176 表4-2-52 不同學校地區學務主管在學務專業領導力之平均數與標準差 177 表4-2-53 不同學校地區學務主管在學務專業領導力之變異數分析摘要表 177 表4-2-54 個人背景在領導行為取向之研究假設考驗結果摘要 178 表4-2-55 學校背景在領導行為取向之研究假設考驗結果摘要 182 表4-2-56 個人背景在學務領導人特質之研究假設考驗結果摘要 184 表4-2-57 學校背景在學務領導人特質之研究假設考驗結果摘要 186 表4-2-58 個人背景在學務專業領導力之研究假設考驗結果摘要 187 表4-2-59 學校背景在學務專業領導力之研究假設考驗結果摘要 192 表4-3-1 不同領導行為取向學務主管在學務專業領導力之平均數與標準差 194 表4-3-2 不同領導行為取向學務主管在學務專業領導力之變異數分析摘要表 196 表4-3-3 不同學務領導人特質學務主管在學務專業領導力之平均數與標準差 197 表4-3-4 不同學務領導人特質學務主管在學務專業領導力之變異數分析摘要表199 表4-3-5 學務主管領導行為取向、學務領導人特質及專業領導力之相關 201 表4-3-6 個人背景、領導行為取向、學務領導人特質對專業領導力之迴歸分析 摘要表 203 表4-3-7 個人背景、領導行為取向、學務領導人特質對願景目標宣示迴歸分析 摘要表 204 表4-3-8 個人背景、領導行為取向、學務領導人特質對資源調配運作迴歸分析 摘要表 205 表4-3-9 個人背景、領導行為取向、學務領導人特質對人力導引發展迴歸分析 摘要表 206 表4-3-10 個人背景、領導行為取向、學務領導人特質對公民倫理參與迴歸分析 摘要表 207 表4-3-11 領導行為取向在學務專業領導力之研究假設考驗結果摘要 208 表4-3-12 學務領導人特質在學務專業領導力之研究假設考驗結果摘要 209 表4-3-13 領導行為取向、學務領導人特質及學務專業領導力間之研究假設考驗 結果摘要 210 表4-3-14 背景變項、領導行為取向及學務領導人特質能有效解釋其學務專業領 導力之研究假設考驗結果摘要 213 表4-4-1 學務主管對領導力發展方式重要性的看法平均數、標準差及排序 216 表4-4-2 不同性別學務主管在領導力發展方式重要性看法的差異性 217 表4-4-3 不同性別學務主管對領導力發展方式之重要程度看法 t 考驗摘要表 217 表4-4-4 不同學務工作年資學務主管在領導力發展方式重要性看法的差異性 218 表4-4-5 不同學務行政工作年資學務主管在專業領導力發展方式重要性看法之 平均數與標準差 219 表4-4-6 不同學務行政工作年資學務主管在專業領導力發展方式重要性看法之 變異數分析摘要表 219 表4-4-7 不同遴用類別學務主管在領導力發展方式重要性看法的差異性 220 表4-4-8 不同遴用類別學務主管在專業領導力發展方式重要性看法之平均數與 標準差 220 表4-4-9 不同遴用類別學務主管在專業領導力發展方式重要性看法之變異數分 析摘要 221 表4-4-10 不同教育程度學務主管在領導力發展方式重要性看法的差異性 221 表4-4-11 不同教育程度學務主管在專業領導力發展方式重要性看法之平均數與 標準差 222 表4-4-12 不同教育程度學務主管在專業領導力發展方式重要性看法之變異數分 析摘要表 222 表4-4-13 不同最高學歷學門學務主管在領導力發展方式重要性看法的差異性 223 表4-4-14 不同最高學歷學門學務主管在專業領導力發展方式重要性看法之平均 數與標準差 223 表4-4-15 不同最高學歷學門學務主管在專業領導力發展方式重要性看法之變異 數分析摘要表 223 表4-4-16 不同現職層級學務主管在領導力發展方式重要性看法的差異性 224 表4-4-17 不同現職層級學務主管在專業領導力發展方式重要性看法之平均數與 標準差 224 表4-4-18 不同現職層級學務主管在專業領導力發展方式重要性看法之變異數分 析摘要表 225 表4-4-19 不同學校類型學務主管在領導力發展方式重要性看法的差異性 225 表4-4-20 不同學校類型學務主管在專業領導力發展方式重要性看法之平均數與 標準差 226 表4-4-21 不同學校類型學務主管在專業領導力發展方式重要性看法之變異數分 析摘要表 226 表4-4-22 不同學生規模學務主管在領導力發展方式重要性看法的差異性 227 表4-4-23 不同學生規模學務主管在專業領導力發展方式重要性看法之平均數與 標準差 227 表4-4-24 不同學生規模學務主管在專業領導力發展方式重要性看法之變異數分 析摘要表 227 表4-4-25 不同學校地區學務主管在領導力發展方式重要性看法的差異性 228 表4-4-26 不同學校地區學務主管在專業領導力發展方式重要性看法之平均數與 標準差 228 表4-4-27 不同學校地區學務主管在專業領導力發展方式重要性看法之變異數分 析摘要表 229 表4-4-28 不同領導行為取向學務主管在領導力發展方式重要性看法的差異性 230 表4-4-29 不同領導行為取向的學務主管在專業領導力發展方式重要性看法之平 均數與標準差 230 表4-4-30 不同領導行為取向的學務主管在專業領導力發展方式重要性看法之變 異數分析摘要表 231 表4-4-31 不同學務領導人特質的學務主管在領導力發展方式重要性看法的差異 性 231 表4-4-32 不同學務領導人特質學務主管在專業領導力發展方式重要性看法之平 均數與標準差 232 表4-4-33 不同學務領導人特質學務主管在專業領導力發展方式重要性看法之變 異數分析摘要表 232 表4-4-34 不同學務專業領導力的學務主管在領導力發展方式重要性看法的差異 性 233 表4-4-35 不同學務專業領導力學務主管在專業領導力發展方式重要性看法之平 均數與標準差 234 表4-4-36 不同學務專業領導力學務主管在專業領導力發展方式重要性看法之變 異數分析摘要表 234 表4-4-37 個人背景在學務專業領導力發展方式重要性看法之研究假設考驗結果 摘要 235 表4-4-38 學校背景在學務專業領導力發展方式重要性看法之研究假設考驗結果 摘要 235 表4-4-39 學務主管在領導力發展方式重要性看法的差異性 236 表4-4-40 領導行為取向在專業領導力發展方式重要性看法之研究假設考驗結果 摘要 239 表4-4-41 學務領導人特質在專業領導力發展方式重要性看法之研究假設考驗結 果摘要 240 表4-4-42 學務專業領導力在專業領導力發展方式重要性看法之研究假設考驗結 果摘要 240 圖 次 圖2-2-1 冰山模式 42 圖2-2-2 成長樹模式 43 圖2-2-3 competence & competency發展過程之比較 44 圖2-5-1 不同階層主管所需領導力之相對重要性比較圖 72 圖2-5-2 人員訓練和進修的關係 73 圖2-5-3 訓練、教育和發展的概念架構圖 74 圖2-5-4 大學學務長之多層面壓力來源圖 79 圖3-1-1 大學學生事務主管專業領導力及其發展研究架構圖 106

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