研究生: |
林淑惠 |
---|---|
論文名稱: |
自我價值與個人成就動機在網路霸凌知覺之研究--以高科技產業職場為例 The Effect of Self-worth and Achievement Motivation on the Perception of Workplace Cyber Bullying |
指導教授: | 洪榮昭 |
學位類別: |
碩士 Master |
系所名稱: |
工業教育學系 Department of Industrial Education |
論文出版年: | 2011 |
畢業學年度: | 99 |
語文別: | 中文 |
論文頁數: | 109 |
中文關鍵詞: | 職場霸凌 、成就動機 、自我價值 |
英文關鍵詞: | cyber-bullying, achievement motivation, self-worth |
論文種類: | 學術論文 |
相關次數: | 點閱:262 下載:112 |
分享至: |
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報 |
隨著網路的運用,大量運用網路傳遞訊息,同時也可散佈不實謠言,造成網路職場霸凌 (cyber bullying)。本研究利用自編問卷,探討目前在高科技公司網路霸凌現況,藉由積差相關、二因子變異係數分析、單因子變異數分析等方法得知:
(1)網路霸凌方式與目的在男女間、工作年資並無顯著差異;
(2)高科技員工常遇見的網路霸凌方式為同事利用捏造的圖文張貼於網站上惡意嘲笑自己,目的為嘲弄對方的工作能力不足;
(3)霸凌情緒,會受到內在自我價值及社會取向、個我取向就動機所影響,且造成情緒波動大、精神緊繃的心理反應。
As the developing the internet, it became a tool which used to transfter the information and also to spread the rumors. We named the situation as “cyber-bullying” . This study intended to explor what kinds of cybering bullying in the high-tech companies. The questionnaire included the reversed version Achievement Motivation, Self-Worth questions, self –developed cyber-bullying questions and bullied emotion questions. The statistics methods of correlation, two-way ANOVA were used to analyze the data. The results are showed as follows:
1. There are no different between sexual and working years, when cyber-bulying.
2. The staffs in high-tech companies were bullied what the coworks posted the evil make-up information on the internet, in order to deride the lack of their working abilities.
3. Bullied emotions will be affected by inner self-worth, Social-Oriented Achievement Motivation and Individual-Oriented Achievement Motivation. Cyber-bullying will also cause the moods and tense easily.
一、中文部份
內政部警政署 (2009)。警政統計通報(98年第30號)。台北市:內政部警政署刑事警察局。
王淑芬 (2009年12月14日)。校園霸凌專家:不當管教行為複製。中央社。2010年7月13日,取自:http://books.sina.com.tw/article/20091214/2539608.html
王婷婷 (2008)。自我調節學習過程中的動機理論。華東師範大學博士論文,未出版,中國上海。
台北縣政府 (2005)。去霸凌新聞稿。2010年3月7日,取自http://rijh.tpc.edu.tw/htmal/gogo/htmal/a2.htm.
朱瑞玲 (1989)。面子與成就-社會取向成就動機之探討。中華心理學刊,31,79-90
行政院國家科學委員會(2009)。中國科學技術白皮書(97年到100年)。臺北市︰行政院。
何炳輝 (2008)。不同成就目標的內涵及其影響。台灣大學心理學研究所論文,未出版,台北市。
李傑生(2007年9月26日)。消弭蔓延的街頭暴力青年 法國立法懲治巴巴樂族。大紀元時報。(2009年11月8日)。取自︰http://news.epochtimes.com.tw/7/9/26/66485.htm
兒童校園霸凌者現況調查報告 (2009)。台北市:兒童福利聯盟。(2010年7月10日),取自:http://www.children.org.tw/database_report.php?typeid=34
周慧珍、羅新興、許金田 (2005)。個體的成就動機與工作負荷對知覺主管支持與離職傾向關係的干擾作用。蕭金蘭(主持人),企業經營管理相關領域之創新研究與應用。企業經營管理研討會,桃園清雲科技大學。
林怡君 (2005)。國中生多元智能、社會支持與自我價值之相關研究。國立高雄師範大學教育學系,未出版,高雄縣。
林豔豔、曹光海 (2010)。高職教師成就動機、自我效能感與倦怠的關係。濟寧學院學報,2,96-99。
邱正皓 (2000)。工作動機的內生性與外生性:臺灣與美國大學生動機內涵計量研究。應用心理學研究,7,211-215。
邱宜均 (1990)。運動心理診斷學。武漢:中國地質大學出版社。
邱靖慧、蕭惠琳 (2009年12月6日)。台灣校園霸凌現象與危機因素之解析,兒童及少年福利期刊,15,1-24。
侯秀玉 (2006)。女自我價值內涵與影響因素之探討—以埔里地區一群婦女為例。暨南國際大學成人與繼續教育研究所,未出版,南投縣。
洪志成 (年度 )。學業自我概念與學業成就、重要他人的相關研究回顧。台東師院學報,2,99-148。
徐佩蓉 (2007)。成就動機與工作特性對工作投入之影響:新舊世代的比較分析。中山大學碩士論文,未出版,高雄。
袁世忠 (2009年1月31日)。網路霸凌,校園新惡霸。自由電子報。(民200911月8日)。取自:http://www.libertytimes.com.tw/2007/new/jan/31/today-life2.htm
馬捷莎 (2004)。對人自我價值觀的辨誤。四川大學學報,130,16-20。
張春興 (1991)。教育心理學。台北市:正大印書館。
教育部 (2006年4月)。拒絕霸凌從你做起。教育部電子報。2010年3月7日,取自http://epaper.edu.tw/old/200
教育部訓委會 (2008)。教育部補助推動反霸凌安全學校要點。臺北市:教育部。2010年3月7日,取自http://www.edu.tw/military
莊道明 (1997)。從美國各州資訊網路發展計劃展望我國大學圖書館未來發展之方向,取自︰http://www.lib.ntu.edu.tw/General/publication/univj/uj1-4/uj4-6.html
陳皇戎 (2005)。智力、家庭社經地位、學習動機、自我價值對國軍軍官學業成績表現之研究。政治作戰學校政治研究所,未出版,台北縣。
陳陽 (2006)。人力資源工作者角色任務、專業承諾與工作績效之探討。中央大學人力資源管理研究所,未出版,桃園縣。
揚燁 (2008)。自我價值感二為模型的理論架構與實證研究。北京大學心理系博士學位論文,未出版,中國大陸北京。
陽國樞 (2004)。華人自我的理論分析與實證研究:社會取向與個人取向的觀點。本土心理學研究,22,11-80。
黃金旭 (2003)。室內設計業者個人屬性、職業成熟、成就動機與工作滿足之相關研究。中原大學室內設計學系碩士論文,未出版,桃園縣。
黃美瑛 (2006)。高齡者自我價值、學習適應與學習滿意度關係之研究。高雄師範大學碩士論文,未出版,高雄。
黃英忠、何金銘、陳怡蓉、柯元達 (2003)。努力歸因對個我與社會取向成就動機影響工作投入的中介效果─以某外送速食連鎖店為例。人力資源管理學報,3,93-108。
黃國隆 (2010)。主管領導方式,員工個人傳統性/現代性及成就動機對其創新績效的影響。淡江大學管理科學研究所,未出版,台北縣。
黃梅嬌 (2005)。以符合對話教學精神之生命教育課程改善學生言語霸凌之行動研究。國立台北師範學院課程與教學研究所碩士論文,未出版,台北市。
楊朝祥 (2005)。高科技產業與人才創新—台灣模式與經驗。國改研究報告(教文(研)094-017)。
廖亭雅 (2007)。國民中小學教師自我價值之研究。台北教育大學碩士論文,未出版,台北市。
網路霸凌橫行,美自殺高中女生死後仍遭誹謗民(2010年1月27日)。Taiwan News。2010年3月7日,取自:http://www.etaiwannews.com/etn/news_content.php?id=1165668&lang=tc_news&cate_img=262.jpg&cate_rss=JD,LD,TD,LG
臺灣資訊網路中心 (2010)。九十九年臺灣無線上網使用狀況調查分析。財團法人臺灣網路資訊中心。
趙玉峰 (2010)。女性成就動機與促進社會和諧。湖南社會科學,2,206-208。
潘依琳 (1994)。基層護理人員之工作特性、成就動機與工作投入、工作滿足、留職意願關係之研究。台灣大學碩士論文,未出版,台北市。
蔡明昌 (2009年8月11日)。教育部補助「推動反霸凌安全學校計劃」。民99年3月7日,取自台南市立民德國中網頁:http://www.mtjh.tn.edu.tw/anti_bully/new_p
鄭德民 (2002)。科技人員事業選擇之影響因素分析。成功大學碩士論文,未出版,台南市。
謝宏明 (2001)。網際網路法律問題管轄權之研究。中國文化大學法律學研究所碩士論文,未出版,台北市。
鍾明耀 (2008)。內部行銷作為、成就動機、組織承諾與離職傾向的關係-以國軍志願役軍士官為例。真理大學管理研究所,未出版,台北縣。
蘇郁嵐、陳李綢 (2007)。國中社會地位、合作競爭對其英語科學業成就、社會焦慮、成就動機及其歸因風格之影響。教育心理學報,39,111-127。
饒敏 (2010)。高校高基校工作系統與研究生產率:成就動機的調節效應。深圳大學學報,27,156-160。
霸凌的影響因素 (2009)。臺北市:兒福聯盟。(2010年2 月20日),取自:http://www.children.org.tw/database_p0.php?id=275&typeid=26&offset=5
權大烈、扈景業 (2009年10月4日)。韓政府擬訂“崔真實法案”以杜絕惡意留言。朝鮮日報中文。2009年11月15日,取自︰http://chinese.chosun.com/big5/site/data/html_dir/2008/10/04/20081004000008.html
二、英文部分
Adam, A., & Bray, F. (1992). Holding out against workplace harassment and bullying. Personnel Management,24, 48-53.
Alderfer, C. (1972). Existence relatedness and growth: Hurman need in organizational setting. N.Y.: The Free Press.
Atkinson, J. W. (1974). Motivation and achievement. New York : Halsted Press.
Ayoko, O. B., Callan, V. J., & Hartel C. E. J. (2003). Workplace conflict, bullying, and counterproductive behaviors. International Journal of Organizational Analysis.11(4),283-301.
Ball, H.C. (1996). Management of bullying and bullying in management. Accident and Emergency Nursing, 4, 114-118.
Bassman, E. S. (1992). Abuse in the workplace: Managemnet remedies and bottom line impact. Westport CT: Quorum Books.
Bjorkqvist, K., Osterman, K., & Hjelt-Back, M. (1994). Sex differences in covert aggression in afults. Aggressive Behavior, 20, 173-184.
Brodsky, C.M. (1976). The harassed worker. Toronto, Ontario, Canada: Lexington Books.
Brown, K., Jackson M., & Cassidy W. (2006). Cyber bullying: Developing policy to direct responses that are equitable and effective in addressing this special form of bullying. Canadian Journal of Educational Administration and Policy, 57,1-36.
Brycea, J., & Klang, M. (2009). Young people, disclosure of personal information and online privacy: Control, choice and consequences. Information Security Technical Report, 14(3), 160-166.
Buhs, E. S., Ladd, G. W., & Herald S. L. (2006). Peer exclusion and victimization: Processes that mediate the relation between peer group rejection and children's classroom engagement and achievement ? Journal of Educational Psychology, 98(1),1-13.
Buunk, B.P., Collons, R. L., Taylor, S. E., VanYperen, N. W., & Dakof, G. A. (1990). The affective conswquences of social comparison: Either direction has its ups and downs. Journal of Personality and Social Psuchology, 59(6), 1238-1249.
Block, J. & Robins, R. W. (1993). A longitudinal study of consistency and change in self-esteem from early adolescence to early adulthood, Children development, 64(3), 909-923.
Cotton, N. S. (1985). The Development and Sustenance of Self- esteem in Childhood. NY: International Universities Press.
Cohen, A. (1995). Personality and Persuasibility. New Haven: Yale University Press.
Calvete, E., Oruea, I., Ana Estéveza, A., Villardóna, L., & Padillaa, P. (2010). Cyber bullying in adolescents: Modalities and aggressors’ profile. Computers in Human Behavior, 26(5), 1128-1135.
Cleveland, J. N. & Kerst, M. E. (1993). Sexual harassment and perceptions of power: An under-articulated relationship. Journal of Vocational Behavior, 42(1), 49-67.
Cole, M., & Brooks L. (2009). Social aspects of social networking. International Journal of Information Management, 29(4), 248.
Cooley, C. H. (1902). Human nature and the social order. New York: Schocken.
Coopersmith, S. (1967). The antecedents of self-esteem. San Francisco : W.H.Freeman.
Cowiea, H., & Hutsona, N. (2005). Peer support: A strategy to help bystanders challenge school bullying.UK: University of Surrey.
Crocker, J., Luhtanena, R. K., Cooperc M. L., & Bouvrettea A. (2003). Contingencies of self-worth in college students: theory and measurement. Journal of Personality and Social Psychology, 85(5), 894-908.
Dilmac, B. (2009). Psychological needs as a predictor of cyber bullying: A preliminary report on college students. Educational Science: Theory & Practice, 9(3), 1307-1325.
Einarsen, S. (2000). Bullying and harassment at work: Unveiling an organizational taboo. Transcending Boundaries: Integrating People, Processes and System. Brisbane: Griffith University
Einarsen,S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and Violent Behavior, 5(4), 379-401.
Ferris, D. L., Brown, D. J., & Heller, D. (2009). Organizational supports and organizational deviance: The mediating role of organization-based self-esteem. Organizational Behavior and Human Decision Processes, 108(2), 279-286.
Geieger, R. (1975). Self-concept, self-esteem and rational emotive theory: A brief perspective, Rational Living, 10(1), 13-17.
Harvey, M., Treadway, D., & Heames, J.T. (2006). Bullying in global organizations: A reference point perspective. Journal of World Business, 41,190-200.
Heyman,G. D. (2008). Talking about success: Implications for achievement motivation. Journal of Applied Developmental Psychology, 29(5), 361-370.
Hinduja, S., & Patchin, W. J. (2008). Cyber bullying: An exploratory analysis of factors related to offending and victimization. Deviant Behavior, 29(2), 129–156.
Hodson, R., Roscigno, V. J., & Lopez, S. H. (2006). Chaos and the abuse of power: Workplace bullying in organizational and interactional context. Work and Occupations, 33(4), 382-416.
Internet World Stats. (2009). World internet usage and population statistics. Retrieved November 8,2009, from http://www.internetworldstats.com/stats.htm.
Kile, S.M.(1990). Health- endangering leadership— An exploratory study. Bergen, Norway: Instuitute for Samfunnspsykologi, University Bergen.
Kowalski, & Limber. (2007). Electoronic bullying among middle school students. Journal of Adolescent Health, 41, 22-30.
Leary, M. R., & Baumeister, R.F. (2000). The nature and function of self-esteem: Sociometer theory. Advances in Experimental Social Psychology, 32, 1-62.
Leymann, H. (1990). Mobbing and psychological terror at workplace. Violence and Victims, 5, 119-126.
Louise Marsha, L., McGeea, R., Nada-Raja, S., & Williamsa, S.(2009). Brief report:
Text bullying and traditional bullying among New Zealand secondary school students. Journal of Adolescence, 3(1), 237-240.
Lutgen-Sandvik, P. (2007). Abuse and bullying at work: A comparison between two worker samples. Ohio Communication Journal, 45, 81-105.
Marano, H.E. (1995). When the boss is a bully. Psychology Today, 28, 58-56.
McClelland, D.C. (1953). How motives, skills, and values determine what people do. American Psychologist, 40, 7, 812-825.
Mishna, F., Saini, M., & Solomon, S. (2009). Ongoing and online: Children and youth’s perceptions of cyber bullying. Children and Youth Services Review, 31, 1222-1228.
Mika, K., Marko, E., & Jussi, V. (2000). Workplace bullying and sickness absence in hospital staff. Occupational and Environmental Medicine, 57, 656-660.
Monks, C. & Smith, P.K. (2006). Definitions of “bullying” : Age differences in understanding of the term, and the role of experience. Brithish Journal of Development Psychology, 24, 801-821.
Murray, H. A. (1938). Explorations in personality. New York: Oxford University Press.
Namie, G.. (2000). U.S. hostile workplace survey 2000. Retrieved from http://bullyinginstitute.org/research/res/surv2000a2.html
Olweus, D. (1994). Bullying at school: Basic facts and effects of a school based intervention program. Journal of Child Psychology and Psychiatry, 35, 117-1190.
Park, L. E., Croker, J., & Mickelson, K. D. (2004). Attachment styles and contingencies of self-worth. Personality and Social Psychology, 30(10), 1243-1254.
Patchen, M. (1970). Participation, achievement and involvement on the job. N. J.: Prentice- Hall.
Rayner, C. & Keashly, L. (2004). Bullying at work: A perspective from Britain and North American. Washington DC. : American Psychological Association.
Rayner, C., & Hoel, H. (1997). A summary review of literature relating to workplace bullying. Journal of Community and Applied Social Psychology, 7, 181-191.
Rayner, C., Hoel, H., & Cooper, C. (2002). Workplace bullying: What we know, why is to blame, and what can we do? London: Taylor and Francis.
Rigby, K. (1998). The relationship between reported health and involvement in bully/ victim problems among male and female secondary school children. Journal of Healthy Psychology, 3(4), 465-476.
Rosenberg, M., Schooler, C., Schoenbach, C., & Rosenberg, F. (1995). Global interpretations. Review of Educational Research, 46, 407-441.
Salin, D. (2003). Ways of explaining workplace bullying: A review of enabling, motivating and precipitating structures and processes in the work environment.Human Relations, 56(10), 1213–1232.
Saunders, P., Huynh, A., & Delahunty, J. (2007). Defining workplace bullying behaviour professional lay definitions of workplace bullying. International Journal of Law and Psychiatry, 30, 340-354.
Schwartz, D., Goman, A. H., Nakamoto, J, & McKay, T. (2006). Popularity, social acceptance, and aggression in adolescent peer groups: Links with academic performance and school attendance. Developmental Psychology, 42(6), 1116-1127.
Shaffer, D. R. (2000). Social & Personality Development. (4 Ed.). CA: Wadsworth.
Shariff, S. (2009). Confronting cyber bullying: What schools need to know to control misconduct and avoid legal consequences. New York: Cambridge University Press.
Shavlson, R. J., Habner, J. J., & Stanton, J. C. (1976). Validation of construct self-esteem and specific self-esteem: Different concepts, different outcomes. American Sociological Review, 60, 141-156.
Shavlson, R. J., Habner, J. J., & Stanton, J. C. (1976). Validation of construct interpretations. Review of Educational Research, 46, 407-441.
Slonje, R., & Smith, P. K. (2008). Cyber bullying: Another main type of bullying? Scandinavian Journal of Psychology, 49, 147-154.
Smith, P. K., Mahdavi, J., Carvallo, M., & Trippett, N. (2006). An investigation into cyber bullying: Its forms, awareness and impact, and the relationship beweent age and gender in cyber bullying. London: Goldsmiths College.
Spence, J. T., & Helmreich, R. L. (1978). Work and family orientation and attitudes toward family career. Catalog of Selected Documents in Psychology, 8, 35.
Suls, J., & Mullen, B. (1982). Social psychological perspectives on the self. NJ: Lawrence Erlbaum Associates.
The Trade Union Congress. (2008). Three and a half million bullied in job. Retrieved November 8,2009, from http://www.emplaw.co.uk/searchfree.aspx?searchtext=bullying.
Thylefors, I. (1987). Syndbockar (Scapegoates). Stocholm, Sweden: Natur och Kultur.
Tikunaga. (2010). Following you home from school: A critical review and synthesis of research on cyber bullying victimization. Journal of Adolescent Health,41 ,26 ,277-287.
Tracy, S. J., Myers, K. K., & Scott, C. W. (2006). Cracking jokes and crafting selves: Sensemaking and identity management among human service workers. Communication Monographs, 73(3), 283-308.
Urdan, T., & Schoenfelder, E. (2006). Classroom effects on student motivation: Goal structures, social relationship, and competence beliefs. Journal of School Psychology, 44, 331-349.
Valkenburg, P., & Peter, J. (2007). Preadolescents' and adolescents' online communication and their closeness to friends. Developmental Psychology, 43(2), 267–277.
Vartia, M. (1991). Bullying at workplace: Towards the 21st century. Helsinki: Institute of Occupational Health.
Vartia, M. (1991). Bullying at workplaces. Twords the 21st century: Proceedings from the internation symposium on future tends in the changing working life. Helsinki: Institute of Occupational Health.
Viney, W., & King, D. B. (2004). A history of psychology: Ideas and context (3rd ed.). Beijing: Peking University Press.
Willard, M. S. (2005). Educator’s guide to cyber bullying: Addressing the harm caused by online social cruelty. Cyber bullying: Mobilizing educators, parents, students, and others to combat online social cruelty. Retrieved from: http://www.asdk12.org/MiddleLink/AVB/bully_topics/EducatorsGuide_Cyber bullying.pdf
Williams, K. R., & Guerra, N.G. (2007). Prevalence and predictors of internet bullying. Journal of Adolescent Health, 41, 14-21.
Withey, M. J., & Cooper W. H. (1989). Predicting exit, voice, loyalty and neglect. Administrative Science Quarterly, 34, 527-539.
Wolak, J., Mitchell, J. D. K., & Finkelhor, D. (2007). Does online harassment constitute bullying? An exploration of online harassment by known peers and online- only contacts. Journal of Adolescent Health, 41, 51-58.
White, R. W. (1995). Motivation reconsidered: The concept of competence. Psychological Review, 66, 297-333.
Wearver, M. D., & Matthews, D. B. (1993). The effects of a program to build the self-esteem of at- rist students. Journal of Humanistic Educaiton and Development, 31(4), 181-188.
Wiggins, J. S. (1973). Personality and prediction : principles of personality assessment. Sidney : Addison-Wesley Publishing Company.
Yamada, D. (2000). The phenomenon of “ workplace bullying” and need for status-blind hostile work environment protection. Georgetown Law Journal, 88,477-536.
Ybarra, M. L., & Mitchell, K. J. (2004). Online aggressor/targets, aggressors, and targets: A comparison of associated youth characteristics. Journal of Child Psychology and Psychoiatry, 45, 1308-1316.
Ybarra, M., Diener-West, M., & Leaf, P. (2007). Examining the overlap in Internet harassment and school bullying: Implications for school intervention. Journal of Adolescent Health, 41, 42–50.