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研究生: 祝子甯
Chu, Tzu-Nin
論文名稱: The Relationships among Remote Work, Employee Engagement and Leadership Style during COVID-19 in Taiwan
The Relationships among Remote Work, Employee Engagement and Leadership Style during COVID-19 in Taiwan
指導教授: 賴志樫
Lai, Chih-Chien
口試委員: 賴志樫
Lai, Chih-Chien
盧承杰
Lu, Cheng-Chieh
李栢浡
Lee, Pai-Po
口試日期: 2022/04/19
學位類別: 碩士
Master
系所名稱: 國際人力資源發展研究所
Graduate Institute of International Human Resource Developmemt
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 97
英文關鍵詞: remote work, employee engagement, leadership style, transformational leadership, transactional leadership
研究方法: 現象分析
DOI URL: http://doi.org/10.6345/NTNU202201673
論文種類: 學術論文
相關次數: 點閱:58下載:5
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  • Due to the COVID-19 pandemic, plenty of businesses decide to implement remote work all around the world. Although remote work is not a new concept in both academic and practical fields, little is known about employees working remotely in the pandemic. This study aims to investigate the relationship between remote work, employee engagement, and leadership style. This study adopted a quantitative research design and online-based questionnaires to collect data. The data was collected from 339 employees who had remote work experience during COVID-19 in Taiwan. CFA analysis was tested using Mplus version 7. IBM SPSS version 23 was used to provide demographic information and test the hypotheses by descriptive analysis, Pearson correlation analysis, and hierarchical regression analysis. The result shows that remote work has a positive relationship with employee engagement; however, leadership style does not have moderating effect between them. Additionally, leadership style was tested as a mediator on the relationship between remote work and employee engagement. Both transformational and transactional leadership full mediates the relationship between technology and employee engagement. Suggestions and the implications for human resource management were discussed by the researcher.

    ABSTRACT I TABLE OF CONTENTS III LIST OF TABLES V LIST OF FIGURES VI CHAPTER I INTRODUCTION 1 Background of the Study 1 Statement of the Problems 4 Research Purposes 5 Research Questions 5 Significance of the Study 6 Delimitations of the Study 6 Definition of Key Terms 7 CHAPTER II LITERATURE REVIEW 11 Remote Work 11 Employee Engagement 13 Leadership Style 14 Remote Work and Employee Engagement 17 The Role of Leadership Style 18 CHAPTER III METHODOLOGY 21 Research Framework and Hypothesis 21 Research Procedure 22 Research Sample and Data Collection 25 Measurement 26 Pilot Test 30 Reliability and Validity 31 Data Analysis 36 CHAPTER IV FINDINGS AND DISCUSSIONS 39 Descriptive Analysis 39 The Relationship between Remote Work and Employee Engagement 42 The Relationships among Remote Work, Employee Engagement, and Leadership Style 45 Discussions and Summary 52 CHAPTER V CONCLUSIONS AND SUGGESTIONS 61 Conclusions 61 Limitations 62 Practical Implications 62 Suggestions for Future Research 63 REFERENCES 65 APPENDIX A: QUESTIONNAIRE – ENGLISH VERSION 77 APPENDIX B: QUESTIONNAIRE – MANDARIN VERSION 85 APPENDIX C: CFA FOR MEASUREMENT MODEL 97

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