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研究生: 蔡麗娥
Tsai, Li-E
論文名稱: 臺灣食品產業雇主品牌與員工留任意願關係之研究—工作滿意度之中介效果
Relationship Between Employer Brand and Employees’ Retention of Taiwan Food Industry: The Mediating Effect of Job Satisfaction
指導教授: 黃能堂
Huang, Neng-Tang
學位類別: 碩士
Master
系所名稱: 科技應用與人力資源發展學系
Department of Technology Application and Human Resource Development
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 128
中文關鍵詞: 雇主品牌工作滿意度員工留任意願
英文關鍵詞: employer brand, job satisfaction, employees’ retention
DOI URL: http://doi.org/10.6345/NTNU202001300
論文種類: 學術論文
相關次數: 點閱:236下載:48
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  • 穩定優質的雇用關係與提升員工留任意願是企業間日益激烈的競爭。雇主品牌為組織注入策略性人力資源管理的關鍵思維,反映企業對人才留任管理的重視。良好的雇主品牌可提升企業競爭優勢,也是激勵與吸引目標人才的重要策略。

    本研究以臺灣食品產業從業人員為研究對象,透過問卷調查法探討雇主品牌、工作滿意度與員工留任意願之關係,以及工作滿意度於雇主品牌與員工留任意願之間關係的影響,共回收520份有效問卷,研究結果顯示:(1)雇主品牌與工作滿意度為顯著正向關係,(2)雇主品牌與員工留任意願為顯著正向關係,(3)工作滿意度與員工留任意願為顯著正向關係與(4)工作滿意度於雇主品牌與員工留任意願之間的關係具有部分中介效果。

    本研究結果可作為食品產業推動雇主品牌實務參考。努力打造良好的企業品牌與優質穩定的雇用關係,有助於提升員工的工作滿意度與留任意願。本研究並提出對食品產業在建立、推動與強化良好雇主品牌的實務建議,以及後續研究的建議。

    Good employer brand and high job satisfaction are essential for sustained competitive advantage and effective employee retention in the rapidly changing marketing environment. This study aimed to determine how the employer brand influences employees’ retention. Additionally, analyzed the mediating effect within these factors regarding employer brand, job satisfaction, and employee retention.
    The approach adopted by a questionnaire survey of Taiwan food industry employees used to identify the relationship between employer brand and employee retention, the results indicated that these factors of employer brand were positively related to job satisfaction and employee retention. Job satisfaction affected positively on employee retention, and employer brand was positively related to employee retention through the job satisfaction as a mediator.
    The findings based on the survey result noted that a positive employer brand can be considered as a retention method that influencing the entire employment experience, promoting the concept of a good place to work and strengthen the relationship between employees and organization. The conclusion from this study can be used as bases for further empirical research.

    誌  謝 i 中文摘要 iii ABSTRACT v 目  錄 vii 表  次 ix 圖  次 xi 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的與待答問題 6 第三節 研究範圍與限制 7 第四節 重要名詞釋義 8 第二章 文獻探討 11 第一節 臺灣食品產業 11 第二節 雇主品牌 17 第三節 工作滿意度 25 第四節 留任意願 32 第五節 相關研究 35 第三章 研究設計與實施 43 第一節 研究架構與假設 43 第二節 研究方法 45 第三節 研究步驟與流程 46 第四節 研究對象 49 第五節 研究工具與實施 50 第六節 資料分析方法 57 第四章 研究結果與分析 59 第一節 個人基本資料描述性統計分析 59 第二節 各研究變項描述性統計分析 62 第三節 相關分析 64 第四節 簡單迴歸分析 65 第五節 階層迴歸分析 71 第六節 假設檢驗結果彙整 74 第五章 結論與建議 75 第一節 研究結論 75 第二節 研究建議 78 參考文獻 81 一、中文部分 81 二、外文部分 83 附錄 97 附錄一 本研究之問卷初稿 99 附錄二 專家內容效度問卷 103 附錄三 專家內容效度審查修正對照表 112 附錄四 本研究之正式問卷 125

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